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AVS Global Ship Supply & Catering

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 Location: &Idot;stanbul + Field Visits &amp; International Client Engagements
 
 
 Department: Business Development / Commercial
 
 
 Reports to: Business Development Manager / Director
 
 
 
 
 
 
 Position Overview
 
 
 
 
 
 
 AVS Global Ship Supply is seeking a results-driven Business Development Specialist to convert leads into long-term business, secure new customers, and coordinate a seamless handover to our operational teams. This role is perfect for someone who thrives in a fast-paced B2B environment, has strong maritime industry knowledge, and is passionate about growing strategic client relationships.
 
 
 
 
 
 You'll be working across the full business development lifecycle &mdash; from lead generation and sales to onboarding, support, and growth.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 - Lead Management &amp; New Client Acquisition
 
 
 Actively manage and respond to inbound leads from digital marketing, trade shows, and referrals
 
 
 Initiate first contact with potential clients via email, calls, online meetings, or on-site visits
 
 
 Build and expand your own client portfolio with a focus on shipowners and fleet managers
 
 
 Conduct market research and identify new business opportunities in target regions
 
 
 
 
 
 - Sales &amp; Proposal Management
 
 
 Analyze client needs for catering and global supply services
 
 
 Coordinate internally with pricing, supply chain, and operations teams to shape customized offers
 
 
 Manage end-to-end proposal, negotiation, and contract finalization processes
 
 
 Close sales with a solution-focused and consultative approach
 
 
 
 
 
 &nbsp;- Handover, Onboarding &amp; Problem Solving
 
 
 Brief operations teams on contract terms, delivery ports, product/meal lists, and customer specifics
 
 
 Monitor initial deliveries and coordinate a smooth service start-up
 
 
 Act as the bridge between client and operations during the launch phase
 
 
 Proactively identify and resolve customer issues, ensuring a smooth experience and minimizing friction*
 
 
 
 
 
 &nbsp;-Customer Success, Insights &amp; Growth
 
 
 Build long-term relationships with clients to drive satisfaction and retention
 
 
 Identify upsell and cross-sell opportunities
 
 
 Capture client feedback and relay it to product and operations teams
 
 
 Take initiative in addressing client concerns, maintaining trust and satisfaction
 
 
 Proactively identify and resolve customer issues, ensuring a smooth experience and minimizing friction
 
 
 Review and analyze Net Promoter Score (NPS) reports, turning insights into actionable improvements to enhance the customer experience
 
 
 
 
 
 - CRM &amp; Reporting
 
 
 Ensure accurate entry of lead, quote, and customer data into CRM (Dynamics 365)
 
 
 Maintain an up-to-date sales pipeline and prepare regular opportunity/risk reports
 
 
 Present actionable insights to management to support strategic planning
 
 
 
 
 
 
 &nbsp;Requirements
 
 
 
 
 
 
 Bachelor&rsquo;s degree in Business, International Trade, Logistics, Engineering, or related fields
 
 
 2&ndash;5 years of experience in B2B sales, business development, or customer management
 
 
 Experience in maritime, ship supply, catering, or logistics industries preferred
 
 
 Native-level English proficiency (spoken &amp; written)
 
 
 Comfortable with fieldwork and international travel
 
 
 
 
 
 
 What We Value
 
 
 
 
 
 
 A hunter mentality: you know how to find and close deals
 
 
 Strong sales &amp; negotiation skills
 
 
 Ability to identify needs and offer tailored solutions
 
 
 Operational awareness and cross-team coordination
 
 
 Proactive approach to customer challenges and issue resolution
 
 
 Data-driven mindset and ability to turn customer feedback into service improvements
 
 
 Self-discipline, follow-up skills, and results focus
 
 
 
 
 
 
 What Success Looks Like
 
 
 
 
 
 
 High conversion rate from digital leads to closed sales
 
 
 Growth in client base and revenue from new accounts
 
 
 Smooth handover and service initiation with minimal friction
 
 
 High client retention and expansion within the first 3 months
 
 
 Improved NPS and client satisfaction metrics over time
 
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Business Development Specialist (Catering & Global Supply)

Join AVS Global Ship Supply & Catering and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AVS Global Ship Supply & Catering

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Business Development Specialist (Catering & Global Supply)