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Avyaan management Pvt Ltd

Job Title: HR Manager (BPO)Location: BhopalJob Type: Full-time | On-siteDepartment: Human Resources &ndash; BPO OperationsExperience: 2&ndash;3 years (with minimum 1 years in a team lead role within a BPO)Job Summary:Avyaan Management is hiring a proactive and detail-oriented HR Team Lead &ndash; Operations to manage and oversee end-to-end HR operations for our BPO workforce. The ideal candidate will have strong knowledge of HR processes in a fast-paced, high-volume environment and the ability to lead a team effectively while ensuring compliance, accuracy, and employee satisfaction.Key Responsibilities:Lead the HR operations team handling onboarding, exit formalities, employee database management, attendance, and leave tracking.Ensure timely and accurate processing of HR documentation, employee letters, background checks, and compliance-related tasks.Coordinate with Talent Acquisition, Payroll, Compliance, and Business Units for smooth operations support.Manage HRMS/HRIS platforms for workforce data accuracy (e.g., Keka, Darwinbox, etc.).Own the employee life cycle for agents and support staff &ndash; from hiring to separation.Monitor adherence to HR SLAs and operational KPIs.Handle employee queries and grievances related to HR operations in coordination with ER/HRBP teams.Ensure statutory compliance with PF, ESI, Gratuity, Shops &amp; Establishment Act, etc.Prepare and maintain operational reports such as headcount, attrition, and shift rosters.Support audits, documentation checks, and BCP (Business Continuity Planning) for HR functions.Coach and mentor a team of junior HR executives.Key Requirements:Graduate/Postgraduate in Human Resources or related field (MBA in HR preferred).2&ndash;4 years of experience in HR Operations; at least 1 years in a leadership or team lead role in a BPO/ITES setup.Strong understanding of BPO processes, shift-based working, and high-volume hiring support.Hands-on experience with HR systems and tools (Keka, Zoho People, SAP, etc.).Familiarity with labor laws and BPO compliance requirements.Excellent communication, interpersonal, and team management skillsAbility to multitask and prioritize in a dynamic environment.Preferred Attributes:Prior experience in night shift or rotational shift supportExposure to payroll inputs and coordinationStrong reporting and MS Excel skillsWhat We Offer:Competitive salary with performance bonusesOpportunity to grow into an HR Operations Manager roleFast-paced and collaborative BPO work cultureHealth and wellness benefitsContinuous learning and development opportunitiesApply Now:Send your updated resume to Hr.intern@avyaanmgmt.com with the subject: &quot;HR Team Lead &ndash; BPO Operations Application&quot;Job Type: Full-timePay: &#8377;30,000.00 - &#8377;35,000.00 per monthJob Types: Full-time, PermanentPay: &#8377;30,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

HR Manager

Join Avyaan management Pvt Ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Avyaan management Pvt Ltd

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HR Manager