Urwah Admin

AW Rostamani

<div><p><b>Job Purpose:
</b></p><p>The Sales Consultant manages the complete sales cycle, from prospecting to post-sales follow-up, while ensuring adherence to company policies The role is responsible for achieving sales and product targets, supporting customers with financing and insurance requirements, and delivering excellent customer service to foster long-term relationships and contribute to overall sales growth
</p><p><b>Job Responsibilities
</b></p><p><b>Sales / Sales Process
</b></p><ul><li><p>Follow all steps of the sales process, including prospecting, meeting and greeting, consultation, presentation, demonstration, negotiation, gaining commitment, closure and delivery, and post-sales follow-up
</p></li><li><p>Ensure all documentation complies with company policies
</p></li><li><p>Liaise with relevant departments to ensure seamless completion of the sales process
</p></li><li><p>Report daily activities to the Sales Supervisor/Manager
</p></li><li><p>Achieve monthly, quarterly, and annual sales targets while maximising profit from each transaction
</p></li><li><p>Close maximum sales opportunities while maintaining and growing the existing customer base
</p></li><li><p>Assist customers with finance and insurance products according to their requirements
</p></li><li><p>Achieve targets for accessories, in-house insurance, and GAP insurance
</p></li><li><p>Create productive sales-related videos for customers and meet Venta Vid targets
</p></li><li><p>Ensure targets for internal and external Mystery Shopping programmes are achieved
</p></li><li><p>Follow up with customers in a timely manner
</p></li><li><p>Participate in sales meetings
</p></li><li><p>Achieve all KPIs set by management
</p></li></ul><p><b>Customer Experience
</b></p><ul><li><p>Meet and exceed customer expectations
</p></li><li><p>Schedule follow-ups, deliveries, and new customer acquisition using strong time-management skills
</p></li><li><p>Assist customers in making informed vehicle choices and build loyalty through a personalised and tailored sales experience
</p></li><li><p>Achieve SSI (Sales Satisfaction Index) targets by delivering excellent customer service
</p></li><li><p>Ensure accurate collection and submission of customer details
</p></li><li><p>Build, maintain, and strengthen relationships with customers
</p></li><li><p>Ensure smooth, clean, and defect-free delivery of sold vehicles as promised
</p></li><li><p>Perform other related tasks as required
</p></li></ul><p><b>Educational Qualification
</b></p><ul><li><p>Bachelor&rsquo;s degree or equivalent in a related field
</p></li></ul><p><b>Work Experience
</b></p><ul><li><p>2&ndash;3 years of sales experience in the automotive or related industry
</p></li></ul><p><b>Competencies
</b></p><ul><li><p>Customer First
</p></li><li><p>Result Oriented
</p></li><li><p>Accountability
</p></li><li><p>Time Management
</p></li><li><p>Strong Interpersonal Skills
</p></li><li><p>Effective Communication Skills
</p></li><li><p>Strong Selling Skills
</p></li><li><p>Computer Proficiency
</p></li></ul><p><b>Languages
</b></p><ul><li><p>Must be highly proficient in English (Arabic is an advantage)</p></li></ul></div>
<br><div><div>AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.<br>
</div><div></div><br>
<div>Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.<br>
</div><div></div><br>
<div>Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.<br>
</div><div></div><br>
<div>For more information, visit www.awrostamani.com .</div></div>

Sales Consultant

<div><div>AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.<br>
</div><div></div><br>
<div>Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.<br>
</div><div></div><br>
<div>Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.<br>
</div><div></div><br>
<div>For more information, visit www.awrostamani.com .</div></div>
<br><div><div>AWR Automotive, a flagship vertical of AW Rostamani Group, has been shaping the future of transportation in the Middle East for over five decades. Previously known as Arabian Automobiles, the company represents leading global brands, including Nissan, INFINITI, and Renault, exclusively in Dubai and the Northern Emirates, while Zeekr, Chery, and Smart are offered across the UAE. Beyond vehicle sales and services, AWR Automotive is driving innovation with flexible mobility solutions through its homegrown brands like Shift and Subscribe Me.<br>
</div><div></div><br>
<div>Rooted in AW Rostamani Group's legacy of excellence, AWR Automotive embodies the Group&rsquo;s commitment to intelligent and sustainable mobility, continuously delivering value to over 155,000 customers annually. Together with its partners, the company pioneers electric mobility and sustainable solutions, fostering a smarter, greener future for the region.<br>
</div><div></div><br>
<div>For more information, visit www.awrostamani.com .</div></div>

Guest Relations officer

<p></p>A<br><div><div>W Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.
<br>
G</div><div></div><br>
<div>uided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.
<br>
R</div><div></div><br>
<div>ooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.
<br>
F</div><div></div><br>
<div></div></div>

Government Relations Manager (UAE National)

<p></p><div><div><p><div><div><div><div><p><i>At AWR Group, we are at work for a planet that prospers A world that serves all generations
</i></p><p><i>those of today, and those yet to come We&rsquo;re a group of companies, transforming businesses of today and building purposeful ventures for the future Our greatest endeavour is to enhance the lives of all generations we touch We are AWR Group We embrace generation next<br>
</i></p><p></p><p><b>Job purpose: </b>( <i>Use one or two sentences to state the major purpose, objective or function of the position and the end result it is intended to accomplish)<br>
</i></p><p></p><p>The F&amp;I Hub Executive is responsible for managing and facilitating finance and insurance (F&amp;I) transactions for automotive sales This role ensures smooth coordination between customers, dealerships, financial institutions, and insurance providers to enhance customer experience and maximize revenue The executive must ensure compliance with company policies, regulatory guidelines, and industry best practices<br>
</p><p></p><p><b>Job responsibilities: </b>( <i>These are the </i><i>fundamental job duties regularly performed by the employee in the position)<br>
</i></p><p></p><p>&middot; Follow up the deal placements as per the Line Manager Guideline
</p><p>&middot; Maintaining daily updates of deal statuses and progress to SE&rsquo;s and BM&rsquo;s
</p><p>&middot; Daily reconciliation of Retail DSL/SML to ensure all bank deals are applied in Seriti
</p><p>&middot; Understanding the FICS system process using Seriti platform
</p><p>&middot; Maintain the WIPs (Work in Process) to its minimum in Seriti system
</p><p>&middot; Ensure Maximum Approvals are received from Banks at the given TAT
</p><p>&middot; Ensure deals are tracked on time with proper follow ups and updates in Seriti system
</p><p>&middot; Escalations if required to be communicated/discussed to Operations Manager or HUB In charge
</p><p>&middot; Attend FICS Monthly meetings with Sales &amp; BM in showrooms and Bankers
</p><p>&middot; Follow up and perform the tasks assigned by Operations Manager and HUB in charge
</p><p>&middot; Ensure the compliance of Internal and External Standards
</p><p>&middot; Follow up and act upon on any Development or Changes on process/policies from HUB In charge
</p><p>&middot; Work with team spirit with all the stake holders and peers
</p><p>&middot; Allocated at Showroom with the Sales Team easy access by the SE for any bank assistance required
</p><p>&middot; Validation of LPO&rsquo;s from Banks for Direct deals for all AWR Automotives
</p><p>&middot; Proper feed of customer data information in Seriti system
</p><p>&middot; Achieving set Targets for Retail &amp; Fleet as per Bank Approval Ratio
</p><p>&middot; Deal Inceptions on a regular basis (closure of deal)
</p><p>&middot; Coordinate on Leasing deals from the showrooms from application till finalization
</p><p>&middot; Timely &amp; Regular Attendance is an expectation of performance for every staff
</p><p>&middot; Review documents of HFA lead from Seriti before sending assessment to Tele Sales<br>
</p><p></p><p><i>The above statements are intended to describe the general nature and level of work performed by people assigned to this job function They are not intended to be construed as an exhaustive list of all job duties performed Management reserves the right to revise or amend duties at any time<br>
</i></p><p></p><p><b>Educational Qualification
</b></p><p><i>(Consider Education/Experience type and minimum level; Special skills; Certifications and licenses etc)<br>
</i></p><p></p><p>&middot; Bachelor&rsquo;s degree in Finance, Business Administration, Accounting, or a related field<br>
</p><p></p><p><b>Work Experience
</b></p><p><i>(Consider work experience requirement to do the job; x of years)<br>
</i></p><p></p><p>&middot; 2-5 years Banking Experience / F&amp;I HUB Experience , preferably in the <b>automotive industry</b><br>
</p><p></p><p><b>Competencies
</b></p><p><i>(Consider certain technical skills to do the job, Analytical Skills, Persuasives, Strategic Thinking etc)<br>
</i></p><p></p><p>&middot; Strong knowledge of vehicle financing, loan processing, and insurance products
</p><p>&middot; Excellent communication and negotiation skills
</p><p>&middot; Ability to work in a fast-paced, target-driven environment
</p>Strong attention to detail and compliance awareness<ul><li>
</li><li>Knowledge in MS Office
</li><li>Knowledge in Seriti system
</li>Good oral and written communications<br>
<li>
</li></ul><p></p><p><b>Languages
</b></p><p>&middot; Excellent English, Arabic (desirable)</p></div></div></div></div></p></div></div><p></p>
<br><div><div>AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.<br>
</div><div></div><br>
<div>Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.<br>
</div><div></div><br>
<div>Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.<br>
</div><div></div><br>
<div>For more information, visit www.awrostamani.com .</div></div>

F & I Hub Executive

<p></p><div><div><p><div><div><div><div><p><i>At AWR Group, we are at work for a planet that prospers A world that serves all generations
</i></p><p><i>those of today, and those yet to come We&rsquo;re a group of companies, transforming businesses of today and building purposeful ventures for the future Our greatest endeavor is to enhance the lives of all generations we touch We are AWR Group We embrace generation next<br>
</i></p><p></p><p><b>Job purpose: </b>( <i>Use one or two sentences to state the major purpose, objective or function of the position and the end result it is intended to accomplish)<br>
</i></p><p></p><p>To ensure smooth communication and efficient coordination between tenants, leasing managers, and other departments This involves managing tenant inquiries, facilitating bookings, handling renewals, updating property information, and preparing reports to support leasing and finance teams The role also focuses on maintaining customer satisfaction through timely assistance and effective resolution of tenant concerns<br>
</p><p></p><p><b>Job responsibilities: </b>( <i>These are the </i><i>fundamental job duties regularly performed by the employee in the position)<br>
</i></p><p></p><p>&middot; Coordinate with the tenant regarding booking the facilities areas
</p><p>&middot; Conduct customer satisfaction survey and provide a detailed report to the management
</p><p>&middot; Receive all inquiries email/phone for rentals/advertisement and forward the same to the concerned leasing manager
</p><p>&middot; Update the vacancies on the registered property portals Prepare availability report on weekly basis to be sent to real estate agents by the leasing managers
</p><p>&middot; Guide the tenant through the renewal process Receive renewal documents from the tenants and ensure the same is verified before handing over to the leasing assistants
</p><p>&middot; Fix appointments with tenants for delivering contracts Coordinate with the collection personnel to send/collect the relevant documents for renewal
</p><p>&middot; Ensure all the contracts signed by the head of leasing before providing final agreement to tenants
</p><p>&middot; Forward any queries pertaining to the operations to the FM team
</p><p>&middot; Responsible to give all the collected documents payments to the leasing assistant
</p><p>&middot; Prepare daily financial report and submit to Finance along with the cheques<br>
</p><p></p><p><i>The above statements are intended to describe the general nature and level of work performed by people assigned to this job function They are not intended to be construed as an exhaustive list of all job duties performed Management reserves the right to revise or amend duties at any time<br>
</i></p><p></p><p><b>Educational Qualification
</b></p><p><i>(Consider Education/Experience type and minimum level; Special skills; Certifications and licenses etc)<br>
</i></p><p></p><p>&middot; Preferably a graduate<br>
</p><p></p><p><b>Work Experience
</b></p><p><i>(Consider work experience requirement to do the job; x of years, )<br>
</i></p><p></p><p>&middot; At least 3 years&rsquo; experience in leasing in the UAE<br>
</p><p></p><p><b>Competencies
</b></p><p><i>(Consider certain technical skills to do the job, Analytical Skills, Persuasives , Strategic Thinking etc)<br>
</i></p><p></p><p>&middot; Good communication skills both verbal and written
</p><p>&middot; Proficient with MS Applications
</p><p>&middot; Organized and detail oriented
</p><p>&middot; High level of customer service orientation<br>
</p><p></p><p><b>Languages<br>
</b></p><p></p><p>&middot; Good written and verbal communication skills in English</p></div></div></div></div></p></div></div><p></p>
<br><div><div>AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.<br>
</div><div></div><br>
<div>Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.<br>
</div><div></div><br>
<div>Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.<br>
</div><div></div><br>
<div>For more information, visit www.awrostamani.com .</div></div>

Customer Service Coordinator

<div><p>&bull; Manage and administer the Nissan, Infiniti, Renault, Chery, ZEEKR, Smart, AWR Academy 's LMS, ensuring it is up-to-date, user-friendly, and aligned with learning objectives
</p><p>&bull; Collaborative with trainers and create e-learning content, update in LMS &amp; allocate courses to target audience
</p><p>&bull; Troubleshoot and resolve technical issues related to the LMS, providing support to users as needed
</p><p>&bull; Generate LMS analytics report &amp; follow ups for timely completion of assigned e-learnings in respective LMS portal
</p><p>&bull; Work closely with trainers to update and upload training materials, ensuring content is current and relevant
</p><p>&bull; Organize and categorize training resources within the LMS for easy accessibility
</p><p>&bull; Provide user support for the LMS, offering guidance on system navigation, troubleshooting, and access-related inquiries
</p><p>&bull; Collect and analyse feedback to continuously improve the training process and user experience
</p><p>&bull; Generate and analyse reports on training completion, performance, and other relevant metrics
</p><p>&bull; Coordinate &amp; update department BSC online portal by updating KPIS, Action Plans, Milestones aligned to training operation manager
</p><p>&bull; GPD, Finance, Vendors coordination for CAPEX &amp; OPEX utilization administration process
</p><p>&bull; Ensure GIA compliance with AWR regulations and internal policies regarding AWR Automotive Academy
</p><p>&bull; Upkeeping the training facilities &amp; coordinate with respective department for keeping the high standards &amp; Quality
</p><p>&bull; Coordinate for training requirements such as material, food arrangement, refreshments, stationary etc
</p><p>&bull; Coordinate for Training events such as Skills contest, OEM related activities, product launch trainings, fleet trainings etc
</p><p>&bull; Ensure all the required administrative documents and reports related to trainings are updated
</p><p><b>Educational Qualification
</b></p>Bachelor&rsquo;s degree in human resources, Education, Business Administration, or a related field<ul><li>
</li></ul><p><b>Work Experience
</b></p><ul><li><p>Experience (min 5 years), preferably in Automobile Industry
</p></li><li><p>Proven experience in administering Learning Management Systems (LMS) and managing training programs, preferably in the automotive industry
</p></li></ul><p><b>Competencies
</b></p><ul><li><p>Strong technical aptitude with the ability to troubleshoot LMS issues and familiarity with e-learning authoring tools
</p></li><li><p>Excellent organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously
</p></li><li><p>Strong communication skills, both written and verbal, with the ability to effectively communicate with employees at all levels of the organization
</p></li><li><p>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Power BI) and experience with training content development tools/software such as Authoring tools &amp; AI tools is preferred
</p></li><li><p>Ability to work independently with minimal supervision and collaborate effectively in a team environment
</p></li><li><p>Detail-oriented mindset with a commitment to accuracy and quality in all aspects of work
</p></li><li><p>Good interpersonal relation with subordinates and superiors
</p></li></ul><p><b>Languages
</b></p><ul><li>English</li></ul></div>
<br><div><div>AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.<br>
</div><div></div><br>
<div>Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.<br>
</div><div></div><br>
<div>Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.<br>
</div><div></div><br>
<div>For more information, visit www.awrostamani.com .</div></div>
<br><div><div>AWR Automotive, a flagship vertical of AW Rostamani Group, has been shaping the future of transportation in the Middle East for over five decades. Previously known as Arabian Automobiles, the company represents leading global brands, including Nissan, INFINITI, and Renault, exclusively in Dubai and the Northern Emirates, while Zeekr, Chery, and Smart are offered across the UAE. Beyond vehicle sales and services, AWR Automotive is driving innovation with flexible mobility solutions through its homegrown brands like Shift and Subscribe Me.<br>
</div><div></div><br>
<div>Rooted in AW Rostamani Group's legacy of excellence, AWR Automotive embodies the Group&rsquo;s commitment to intelligent and sustainable mobility, continuously delivering value to over 155,000 customers annually. Together with its partners, the company pioneers electric mobility and sustainable solutions, fostering a smarter, greener future for the region.<br>
</div><div></div><br>
<div>For more information, visit www.awrostamani.com .</div></div>

Training & LMS Administrator

<p></p><div><div><p><div><div><div><div><p><b>Job responsibilities:
</b></p>Work on files and assisting the buyer with the selection of the right product mix<ul><li>
</li>Write, place and track purchase orders<li>
</li>Ensure products are purchased at the right time, to specification and at a good price; as well as, Check prices online and compare them to the market<li>
</li>Prepare competitive retail and pricing strategies if needed in collaboration with the buyer<li>
</li>Plan, monitor and maintain suitable inventory levels<li>
</li>Assist the buyer to maintain awareness of all home and market trends and new brands or designers and review them<li>
</li>Set up the buying office for each season &ndash; and maintain buying spreadsheets and records with all product information<li> Along with, upload manifest of the items arriving
</li>Assist in reviewing marketplace for price comparisons &amp; giving inputs in product selections<li>
</li>Create Purchase orders, arrange internal approvals<li>
</li>Maintaining invoices, co ordinating with logistics on shipments Verify reconciliations with finance<li>
</li>Preparing manual allocations wherever necessary<li>
</li>Collate data from regional VM teams &amp; store teams on product requirements<li>
</li>Coordinate with sales and store team on incoming new products for stores to plan space &amp; displays Further coordination with Group procurement team non-trading purchases<li>
</li>Schedule market visits to see our instore displays, new product launches, store spaces<li>
</li>Liaise with the relevant departments when needed and support the warehouse with the prices if any<li>
</li>Ensure to achieve targeted savings against total spent across the various categories<br>
<li>
</li></ul><p></p><p><b>Educational Qualification
</b></p><p>&middot; University Graduate (Commerce, Procurement or Supply Chain)<br>
</p><p></p><p><b>Work Experience
</b></p><p>&middot; 2-3 years of experience in procurement functions<br>
</p><p></p><p><b>Competencies
</b></p><p>&middot; Knowledge of Lighting Industry will be Preferred
</p><p>&middot; Well-versed with P2P process (Procure to pay)
</p><p>&middot; He / She should have excellent negotiating skills, knowledge of UAE market, and exposure to Lighting products of local, international vendors
</p><p>&middot; Well-versed with ORACLE ERP besides excel and outlook
</p><p>&middot; Good communication skills to be able to interact effectively with various senior level stakeholders
</p><p>&middot; Having valid UAE driving license (will be plus point)</p></div></div></div></div></p></div></div><p></p>
<br><div><div>AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.<br>
</div><div></div><br>
<div>Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.<br>
</div><div></div><br>
<div>Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.<br>
</div><div></div><br>
<div>For more information, visit www.awrostamani.com .</div></div>

Procurement Assistant

Join AW Rostamani and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.