Qureos Mentor

AXA XL

<div>
 The candidate will be part of a centralized function supporting all Business Units that write Insurance Multinational Solutions. The function in India is an extension of Multinational Solution Services (MSS) function located in New York, London, Hong Kong, Mexico &amp; Austria. The MSS India team, among other responsibilities, is responsible for generating and reporting key metrics around the Multinational Solution business and help support the management by providing analytical insights on a variety of data. In this role, you'll transform the gathered insights into action, driving process excellence and continuous improvement to fulfill our ambition of delivering exceptional service to our customers.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Be DOING
  <br/>
  <br/>
 </strong>
 What will your essential responsibilities include?
 <br/>
 <br/>
 <ul>
  <li>
   Champion improvement initiatives to elevate KPIs and resolve operational challenges.
  </li>
  <li>
   Collaborate with the Process Excellence Manager on global projects, including deploying process mining tools and developing comprehensive reports and data initiatives.
  </li>
  <li>
   Craft compelling business cases, perform insightful data analyses, and contribute to process discovery and enhancement.
  </li>
  <li>
   Conduct thorough analyses to aid the Process Excellence Manager and formulate innovative solution proposals.
  </li>
  <li>
   Assist in defining and developing new KPIs and data insights to drive informed decision-making.
  </li>
  <li>
   Identify and capitalize on opportunities for enhancement within the value stream.
  </li>
  <li>
   Engage in team calls across European and US time zones.
  </li>
  <li>
   Overtime, cultivate deep expertise in Multinational Solutions and Process Excellence.
  </li>
  <li>
   Gain a thorough understanding of the business processes, systems and terminology integral to Multinational Solutions.
  </li>
  <li>
   Experiment with data to grasp vital statistics concerning owned and partner offices, from both the producing and incoming perspectives.
  </li>
  <li>
   Uncover country and product-specific nuances as you spearhead and contribute to improvement initiatives, driving the organization towards an improved future state.
  </li>
  <li>
   Expand your knowledge of processes to evolve into a Process and Operational Excellence Expert, making a significant impact on the organization's journey towards continuous improvement.
   <br/>
   <br/>
  </li>
 </ul>
 You will report to Senior Delivery Lead.
 <br/>
 <br/>
 <strong>
  What You Will BRING
  <br/>
  <br/>
 </strong>
 We&rsquo;re looking for someone who has these abilities and skills:
 <br/>
 <br/>
 <strong>
  Required Skills And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Graduate/post-graduate from a reputed Indian University.
  </li>
  <li>
   Relevant years of experience in continuous improvement (CI), business process management (BPM), or operational excellence, preferably within the insurance industry.
  </li>
  <li>
   Demonstrates ownership, initiative, and a curious mindset for discovering improvement opportunities and innovative solutions.
  </li>
  <li>
   Excellent logical and critical thinking skills, with the ability to think in process terms and challenge existing ways of working.
  </li>
  <li>
   Exceptional attention to detail and a commitment to meeting delivery timelines.
  </li>
  <li>
   An effective communicator with excellent interpersonal skills, capable of engaging with team members and stakeholders.
  </li>
  <li>
   A collaborative team player with a drive for excellence and the self-motivation to work self-directedly in a fast-paced environment.
  </li>
  <li>
   Experience in roles involving regular calls and meetings.
  </li>
  <li>
   Skilled in presenting solutions/proposing ideas.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Skills And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent analytical skills with expertise in CI, statistics, facilitating root cause analysis and solution brainstorming, visual management, and value stream/process mapping.
  </li>
  <li>
   Familiarity with PDCA, DMAIC, Lean tools, business process management methodologies and change management.
  </li>
  <li>
   LSS certification preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who WE are
  <br/>
  <br/>
 </strong>
 AXA XL, the P&amp;C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don&rsquo;t just provide re/insurance, we reinvent it.
 <br/>
 <br/>
 How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business &minus; property, casualty, professional, financial lines and specialty.
 <br/>
 <br/>
 With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
 <br/>
 <br/>
 Learn more at axaxl.com
 <br/>
 <br/>
 <strong>
  What we OFFER
  <br/>
  <br/>
 </strong>
 <strong>
  Inclusion
  <br/>
  <br/>
 </strong>
 AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That&rsquo;s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.
 <em>
  It&rsquo;s about helping one another &mdash; and our business &mdash; to move forward and succeed.
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
  </li>
  <li>
   Robust support for Flexible Working Arrangements
  </li>
  <li>
   Enhanced family-friendly leave benefits
  </li>
  <li>
   Named to the Diversity Best Practices Index
  </li>
  <li>
   Signatory to the UK Women in Finance Charter
   <br/>
   <br/>
  </li>
 </ul>
 Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
 <br/>
 <br/>
 <strong>
  Total Rewards
  <br/>
  <br/>
 </strong>
 AXA XL&rsquo;s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
 <br/>
 <br/>
 We&rsquo;re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
 <br/>
 <br/>
 <strong>
  Sustainability
  <br/>
  <br/>
 </strong>
 At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called &ldquo;Roots of resilience&rdquo;, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
 <br/>
 <br/>
 <strong>
  Our Pillars
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We&rsquo;re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
  </li>
  <li>
   Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
  </li>
  <li>
   Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We&rsquo;re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
  </li>
  <li>
   AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL&rsquo;s &ldquo;Hearts in Action&rdquo; programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
   <br/>
   <br/>
  </li>
 </ul>
 For more information, please see axaxl.com/sustainability.
</div>


Associate Consultant, Process Excellence

<ul><li>12th, 14th &amp; 15th (Block B3) DLF IT/ITES SEZ, GURUGRAM, RS, 122001; BANGALORE</li><li>
DATA AND AI</li><li>
9144</li><li>
Band B</li><li>
Supratim Roy</li></ul>
<br><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2><div><p><b>Associate Specialist, Data Delivery &amp; Operations</b></p><p>
Gurgaon/Bangalore, India</p><p>
AXA XL recognizes data and information as critical business assets, both in terms of managing risk and enabling new business opportunities. This data should not only be high quality, but also actionable &ndash; enabling AXA XL&rsquo;s executive leadership team to maximize benefits and facilitate sustained dynamic advantage. Our Innovation, Data &amp; Analytics function is focused on driving innovation through optimizing how we leverage data to drive strategy and differentiate ourselves from others. As we develop an enterprise-wide data and digital strategy that moves us toward greater focus on the use of data and data driven insights, we are seeking an Associate Specialist, Strategic Demand Management. In this role, you will contribute to the maturing of Data Delivery and Operations. At AXA XL, we view individuals holistically through their People, Business, and Technical Skills. We&rsquo;re interested in what you bring, how you think, and your potential for growth. We value diverse perspectives, recognizing that each person contributes uniquely to our team's success. We welcome candidates with relevant education and experience in a related field, as well as those with diverse educational backgrounds or equivalent experience.</p><p><b>
What you&rsquo;ll be DOING</b>
</p><p>What will your essential responsibilities include?</p><ul><li>
Data Demand Management Skills: Effectively manage and prioritize data demand requests from clients and insurance teams, utilizing ticket management systems to ensure timely processing and tracking.</li><li>
Analytical Skills: Analyze complex client and insurance data requests to deliver accurate and insightful results, supporting data-driven decision-making.</li><li>
Cross-Functional Coordination: Coordinate and facilitate data demand activities across multiple divisions within IDA, AXA XL, and AXA organizations to ensure seamless communication and execution.</li><li>
Metrics and Reporting: Assist in developing and maintaining key demand metrics, providing actionable insights to enhance leadership&rsquo;s decision-making capabilities.</li><li>
Process Improvement: Identify opportunities for continuous improvement of the demand intake process, driving efficiencies and best practices within IDA.</li><li>
Resource Planning and Estimation: Contribute to assessing project estimates and resource requirements to support effective demand planning.</li><li>
Stakeholder Support: Support leadership in maintaining an up-to-date demand intake inventory, ensuring transparency and visibility across teams.</li><li>
Process Alignment: Ensure alignment with broader operational and technological intake processes, adopting industry best practices.</li><li>
Process Evaluation and Optimization: Monitor and evaluate the effectiveness of current demand management processes, making recommendations to leadership for enhancements that streamline workflows.</li><li>
Customer-Centric Approach: Foster a customer-first mindset by prioritizing stakeholder service quality and responsiveness in all demand management activities.</li></ul><p>
You will report to Scientist - Strategic Demand Management.</p><p><b>
What you will BRING</b></p><p>
We&rsquo;re looking for someone who has these abilities and skills:</p><p><b>
Required Skills and Abilities:</b></p><ul><li>
Basic understanding of department, division, and corporate strategy and operating objectives, including their linkages.</li><li>
Familiarity with Insurance business and alignment to data domains.</li><li>
Results-driven and detail-oriented approach.</li><li>
Resiliently determines and executes research to support business decisions.</li><li>
Relevant years of experience in a data role (analytics, specialist, or engineer).</li><li>
Passion for data and experience working within a data-driven organization.</li><li>
Working knowledge of MS Excel pivots or similar reporting tools to generate metrics and understand demand.</li><li>
Data wrangling and analysis experience.</li><li>
Proficient experience with SQL, Power BI, and Databricks.</li><li>
Developing and applying analytical competency and process improvement skills.</li><li>
Intermediate understanding of business problems, with the ability to influence and employ agile problem-solving methods.</li><li>
Ability to resiliently determine and execute research related to technical data tasks.</li><li>
Familiarity with data warehousing concepts (implied through experience with Power BI, Databricks, SQL).</li></ul><p><b>
Desired Skills and Abilities:</b></p><ul><li>
Robust interpersonal skills; ability to build trust and rapport within and across groups.</li><li>
Good presentation, communication (oral &amp; written), and relationship-building skills across all levels of management and customer interaction.</li><li>
Ability to work effectively with team members across the globe and across departments.</li><li>
Resilience and adaptability in problem-solving and stakeholder engagement.</li></ul><p><b>
Who WE are</b></p><div>
AXA XL, the P&amp;C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don&rsquo;t just provide re/insurance, we reinvent it.</div><div></div><div><br>
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.</div><div></div><div><br>
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.</div><div></div><div><br>
Learn more at axaxl.com</div><div></div><p><b><br>
What we OFFER</b></p><div><b>
Inclusion</b></div><div>
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That&rsquo;s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. <i>It&rsquo;s about helping one another &mdash; and our business &mdash; to move forward and succeed.</i></div><br>
<div></div><ul><li>
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.</li><li>
Robust support for Flexible Working Arrangements
</li><li>Enhanced family-friendly leave benefits
</li><li>Named to the Diversity Best Practices Index
</li><li>Signatory to the UK Women in Finance Charter</li></ul><div></div><div><br>
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.</div><div></div><div><b><br>
Total Rewards</b></div><div>
AXA XL&rsquo;s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.</div><div></div><div><br>
We&rsquo;re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.</div><div></div><div><b><br>
Sustainability</b></div><div>
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called &ldquo;Roots of resilience&rdquo;, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.</div><div><div><br>
</div></div><div>Our Pillars:</div><ul><li><b>
Valuing nature: </b>How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society &ndash; are essential to our future. We&rsquo;re committed to protecting and restoring nature &ndash; from mangrove forests to the bees in our backyard &ndash; by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.</li><li><b>
Addressing climate change: </b>The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.</li><li><b>
Integrating ESG: </b>All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We&rsquo;re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.</li><li><b>
AXA Hearts in Action</b>: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL&rsquo;s &ldquo;Hearts in Action&rdquo; programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day &ndash; the Global Day of Giving.</li></ul><div><div><br>
</div></div><div>For more information, please see axaxl.com/sustainability.</div></div></div><div></div>

Associate Specialist, Data Delivery & Operations

Join AXA XL and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AXA XL

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Associate Consultant, Process Excellence

Associate Specialist, Data Delivery & Operations