Urwah Admin

Axios International

<div><p><b>Position Purpose</b></p><p><br>
<b>
The Intern - Patient Care </b>plays a vital role in supporting and managing Patient Support Programs, ensuring that<br>
patients receive timely, compassionate, and professional assistance throughout their treatment journey.<br>
The Intern - Patient Care serves as a trusted advocate and a caring voice, ensuring no patient lives their patient<br>
support program journey alone. From coordinating services to provide guidance and quality care, the intern brings<br>
clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether<br>
in the field or the office, every action is taken to make each patient&rsquo;s experience convenient and compliant.<br>
At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe,<br>
so patients have the chance to receive and maximize the medical benefits and support they deserve.</p><div><br>
<b>
Duties and Responsibilities</b><br>
<ul><li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by</li></ul>
liaising with key stakeholders.<br>
<ul><li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li><li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program</li></ul>
procedures.<br>
<ul><li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li><li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support</li></ul>
program implementation.<br>
<ul><li>Ensure patients receive their medications efficiently and without delay.</li><li>Prepare and maintain regular reports on program performance, including patient numbers, services provided,</li></ul>
and quality assurance metrics, in collaboration with the team.<br>
<ul><li>Maintain and update electronic records related to patient data and quality assurance.</li><li>Participate in and complete all required training, including product training, pharmacovigilance, and any other</li></ul>
client-provided or Axios-mandated trainings.<br>
<ul><li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating</li></ul>
Policies and Procedures (SOPPs).<br>
<ul><li>Perform administrative duties related to program operations and general office support.</li><li>Utilize Axios&rsquo; Patient Management System (PMS) exclusively for all program activities.</li><li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies</li></ul>
and procedures.<br>
<ul><li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li><li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li><li>Support governance and operational monitoring activities across all Axios programs.</li><li>Perform additional duties as assigned by your line manager</li></ul></div><div><br>
<b>
Relationships</b><br>
<ul><li>Work closely with the Line Manager and the assigned program team.</li><li>Work with the related divisions of Axios.</li><li>Maintain ongoing and frequent communication with Axios staff.</li><li>External Partners.</li></ul></div><div><br>
<b>
Competencies</b><br>
<ul><li>Application of job knowledge.</li><li>Concern for order and quality.</li><li>Adaptability and flexibility.</li><li>Dependability.</li><li>Teamwork.</li></ul></div><p></p><div><b><br>
Educational Background and Experience</b><br>
<br>
<ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li></ul>
&bull; Experience coordinating and handling logistics/supply chain is an advantage, though not required.&bull; Experience in customer service management</div><div><br>
<b>
Job Circumstances</b><br>
<ul><li>The position is based in our regional office,</li></ul></div></div>

Intern-Patient Care (Dubai)

<div><p><b>Bike Rider &ndash; Medicine Delivery &amp; Office Maintenance</b></p><p></p><p><b><br>
Job Role:</b></p>
<ul>
<li>Deliver medicines and prescriptions from Axios programs &amp; Abwab Al Khair Pharmacy to the patients.</li>
<li>Ensure safe, timely, and accurate deliveries.</li>
<li>Maintain delivery logs and collect proof of delivery.</li>
<li>Enter data in PMS upon delivery and ensure EID are scanned and data is recorded.</li>
<li>Handle medicines carefully, including temperature-sensitive items.</li>
<li>Assist in <b>basic office cleaning and upkeep</b> (maintaining cleanliness, organizing items, ensuring hygiene in offices/branches).</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Valid UAE motorcycle license (at least 1-2 years delivery experience).</li>
<li>Prior experience in delivery (pharmacy/medicine delivery preferred).</li>
<li>Good knowledge of Dubai roads &amp; GPS apps.</li>
<li>Basic English: Arabic/Hindi/Urdu is a plus.</li>
<li>Reliable, punctual, and customer focused.</li>
<li>Computer and gadgets literacy.</li>
<li>Willingness to support with office cleaning tasks when required.</li>
</ul>
<p><b>Benefits:</b></p>
<ul>
<li>Company bike, fuel &amp; data provided</li>
<li>Medical insurance</li>
<li>Annual leave</li></ul></div><p></p>

Bike Rider – Medicine Delivery & Office Maintenance(Dubai)

Join Axios International and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Axios International

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Intern-Patient Care (Dubai)

Bike Rider – Medicine Delivery & Office Maintenance(Dubai)