Urwah Admin

Axios International

<div><div><b>Position: Nurse Coordinator (KSA)</b></div><div><b>
Location: Al Riyadh, Saudi Arabia</b></div><div></div><div><b><br>
Position Purpose:</b><br>
</div><div>
The Home Health Nurse provides comprehensive nursing care in the community setting that assists patients to achieve optimum health and quality of life in situations of chronic disease.<br>
<br>
The Home Care Nurse is responsible for the provision and management of effective nursing care to individuals and/or families in the community or in Patient Support Programs.</div><div></div><div><b><br>
Duties and Responsibilities:</b><br>
</div><div>
Based on the agreed upon services and workflow, the Home Health Nurse provides skilled nursing services in accordance with the orders of a physician and under a plan of care. Duties include but not limited to:</div><br>
<div></div><ul><li>
Telephonic follow up consultation.</li><li>
Monitoring of vital signs during home care; blood pressure, heart rate, temperature and oximeter statistics.</li><li>
Monitoring of blood glucose levels, and providing teaching and support for patient and family.</li><li>
Preparing medications as per physician order.</li><li>
Administrating medications and instruction on Medication such as Injections, IV&rsquo;s, inhalation, oral, infusions and rectal.</li><li>
Pain Management Medication monitoring and support for patients with acute or chronic health conditions.</li><li>
Education and counselling, consistent with the type/nature of treatment and/or care management need.</li><li>
Wound assessment and dressing changes.</li><li>
Providing general nursing care.</li><li>
Knowledge about Advanced Foot Care will be added value but not a must.</li><li>
Monitoring pain control.</li><li>
Cardiac Assessments.</li><li>
Reporting Adverse Events and follow the country rules and regulation regarding AE reporting procedure, and reporting any concerns /changes in patient health to the program and/or treating physician.</li><li>
Reporting any adverse events/product complaints as per client&rsquo;s requirements and/or Axios SOPPs.</li><li>
Familiarity with nursing equipment (like ECG machine, spirometry and monitors) and ability to provide nursing assessments to patients.</li></ul><div></div><div><b><br>
Organizational Responsibilities:</b></div><ul><li>
Reflecting and interpreting the Axios Vision, Mission and Core Values in his/her own work with enthusiasm and commitment.</li><li>
Acting in accordance with relevant legislation and company Policies, Standards and Procedures.</li><li>
Effectively assisting the Program Managers in managing the Patient Support Program(s) by liaising with hospitals, distributors, pharmacies, and patients.</li><li>
Working closely with the Axios staff to implement the required service(s) for the enrolled patients in the program(s).</li><li>
Carrying out home visits for patient care as required.</li><li>
Preparing timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in &ldquo;real time&rdquo; as patients proceed through the program.</li></ul><div></div><div><b><br>
Educational Background and Experience:</b></div><ul><li>
A BS Degree in Nursing is required.</li><li>
At least 2 years working experience in a healthcare setting.</li><li>
Must provide evidence of local health authority license or eligibility letter.</li><li>
Excellent command of English and Arabic.</li><li>
Demonstrate clinical nursing knowledge and experience in providing direct patient care.</li></ul><div></div><div><b><br>
Job Circumstances:</b></div><ul><li>
The position is based in our Jeddah or Riyadh office and it does entail frequent travel to Clients and partners which may be outside your designated region.</li><li>
Flexibility in ability to travel as well as working hours is essential.</li><li>
Must be certified in CPR and/or First Aid course certificate.</li><li>
He/she must provide Good Standing Certificate not older than 6 months.</li></ul></div>

Nurse Coordinator - Riyadh

<div><p><b>Position:</b><b> </b><b>Patient Care Coordinator</b></p><p></p><p><b><br>
Position Purpose</b></p><p><br>
The<b> Patient Care Coordinator </b>plays a vital role in supporting and managing<b> Patient Support Programs,</b> ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.</p><p><br>
The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient&rsquo;s experience convenient and compliant.<br>
At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.</p><p></p><p><b><br>
Duties and Responsibilities</b></p>
<ul>
<li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li>
<li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li>
<li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li>
<li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li>
<li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li>
<li>Ensure patients receive their medications efficiently and without delay.</li>
<li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li>
<li>Maintain and update electronic records related to patient data and quality assurance.</li>
<li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.<br>
</li>
<li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li>
<li>Perform administrative duties related to program operations and general office support.</li>
<li>Utilize Axios&rsquo; Patient Management System (PMS) exclusively for all program activities.</li>
<li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li>
<li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li>
<li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li>
<li>Support governance and operational monitoring activities across all Axios programs.</li>
<li>Perform additional duties as assigned by your line manager</li></ul><p><br>
</p>
<div><b>Relationships</b><br>
<ul><li>Work closely with the Line Manager and the assigned program team.</li><li>Work with the related divisions of Axios.</li><li>Maintain ongoing and frequent communication with Axios staff.</li><li>External Partners.</li></ul></div><div><br>
<b>
Competencies</b><br>
<ul><li>Application of job knowledge.</li><li>Concern for order and quality.</li><li>Adaptability and flexibility.</li><li>Dependability.</li><li>Teamwork</li></ul></div><p></p><div><b><br>
Educational Background and Experience</b><br>
<ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li></ul></div><p></p><div><b><br>
Job Circumstances</b><br>
<ul><li>The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.</li><li>Flexibility in ability to travel as well as working hours is essential</li></ul></div></div><p></p>

Patient Care Coordinator (Qatar)

<div><div><b>Position: Relationship Manager (Pharmaceutical Companies) - Jeddah, KSA</b><br>
</div><div><b>
Position Purpose:</b></div><div>
The purpose of the job is to manage tasks in collaboration with different business functions. The jobholder is required to help represent Axios in daily meetings pharmaceutical company and other involved stakeholders on a country and regional level such representation will help to understand their needs, communicate and position our services, demonstrate our know-how, and articulate our competitive advantages in the market.</div><div>
</div><div><b>
Duties and Responsibilities:</b></div><div><b>
Strategic Business Development:</b></div><ul><li>
Identify and pursue new business opportunities and follow up on opportunities identified by Axios business leaders for new projects or for expanding projects with the pharmaceutical industry at local and regional levels</li><li>
Capture business development opportunities in the business development CRM. Similarly capture stakeholder insights in the related database.</li><li>
Request, support and present compelling business proposals and presentations to potential clients</li><li>
Conduct competitive analysis and market research to identify growth opportunities and understand the local changes that may affect business opportunities as well as Axios projects</li><li>
Present monthly business opportunity reports using the CRM with clear metrics and KPIs</li><li>
Build and maintain strong relationships with key decision-makers in pharmaceutical companies</li><li>
Follow up on leads within 1 business day of initial contact</li><li>
From time to time you may be required to engage with hospitals, healthcare providers, distributors, and other stakeholders to foster strong relationships and ensure alignment with Axios&rsquo; mission and values.</li></ul><div></div><div><b><br>
Work directly with the Chief Business Officer and Business Excellence Team:</b></div><ul><li>
Provide regular updates on market trends, client feedback, and competitive landscape</li><li>
Participate in strategic planning sessions and contribute to growth initiatives</li><li>
Support the development of service offerings based on market demands</li><li>
Attend industry events, conferences, or networking sessions</li><li>
Represent, the company at trade shows and industry forums</li><li>
Monitor industry regulations and policy changes that may impact Axios' business operations, providing strategic guidance and advocacy as needed.</li><li>
Serve as a subject matter expert on Axios' programs, services, and industry trends, providing training and support to internal teams and external stakeholders as needed.</li></ul><div>
</div><div><b>
Relationships:</b></div><ul><li>
Reports to Chief Business Officer</li><li>
Work with Business Excellence team on stakeholder outreach and business development opportunity Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff to understand the operations, their strategic potential and the relationship with existing clients.</li></ul><div>
</div><div><b>
Technical skills, Professional skills and competencies:</b></div><ul><li>
Deep understanding of pharmaceutical industry regulations, compliance requirements, and market dynamics</li><li>
Proficiency in CRM software and Microsoft Office Suite</li><li>
Experience in patient support programs or market access is a plus</li></ul><div></div><div><b><br>
Excellent presentation and communication skills in English Strong negotiation and closing abilities:</b></div><ul><li>
Strategic Thinking</li><li>
Relationship Building</li><li>
Problem solving capabilities.</li><li>
Negotiation skills</li><li>
Results Orientation</li><li>
Adaptability &amp; Resilience</li><li>
Business Acumen</li></ul><div></div><div><b><br>
Educational Background and Experience:</b></div><ul><li>
Bachelor's degree in pharmacy, Life Sciences, Business Administration, or related field</li><li>
Experience working with pharmaceutical services companies (consulting, quality assurance, marketing agency, patient support program provider or regulatory affairs)</li><li>
Proven track record of achieving business development targets and driving business growth.</li><li>
Extensive network of contacts within the pharmaceutical industry (key decision-makers, procurement managers, quality heads, regulatory professionals) at local and regional levels.</li><li>
Network extending to healthcare providers, hospitals, pharmaceutical distributors, wholesalers, supply chain partners and pharmacy chains</li></ul><div></div><div><b><br>
Job Circumstances:</b></div><ul><li>
The position is based in Jeddah, Saudi Arabia and it requires frequent travel to client sites across local and regional territories and other sites to represent Axios</li><li>
Flexibility in the ability to travel as well as working hours is essential.</li><li>
Frequent travel required to client sites across local and regional territories.</li><li>
Attendance at industry events, including occasional evening or weekend activities.</li></ul></div>

Relationship Manager - Pharmaceutical Industry

<div><div><b>Position Purpose:</b></div><div>
The Recruitment &amp; HR Associate will manage day-to-day recruitment operations for the Egypt office, acting as a key point of contact for Hiring Managers and the HR team. The role owns the delivery and quality of recruitment, onboarding, and key HR operational cycles across assigned regions or functions.</div><div></div><div><br>
The position serves as a subject matter reference for operational HR processes, provides advisory support to line managers, oversees HR systems and data integrity, and ensures the effective execution of performance management and learning initiatives.</div><div></div><div><b><br>
Duties and Responsibilities:</b></div><div><b>
Recruitment:</b></div><ul><li>
Own end-to-end recruitment execution for assigned roles, ensuring adherence to SOPPs and agreed timelines.</li><li>
Manage and maintain job postings and advertisements to support effective candidate sourcing.</li><li>
Independently assess applications and shortlist candidates against defined criteria.</li><li>
Conduct screening interviews with shortlisted candidates, assessing suitability and meeting agreed screening targets.</li><li>
Manage interview coordination across departments, including complex scheduling and last-minute changes.</li><li>
Ensure Hiring Managers have continuous access to accurate interview schedules, candidate profiles, and materials.</li><li>
Act as the primary point of contact for candidates throughout the recruitment lifecycle.</li><li>
Ensure candidates receive clear, timely communication and updates at each recruitment stage.</li><li>
Communicate interview outcomes, feedback, and next steps in alignment with HR and Hiring Manager decisions.</li></ul><div><b>
Onboarding:</b></div><ul><li>
Manage the administrative onboarding process for new joiners in coordination with HR and relevant stakeholders.</li><li>
Ensure new hires are fully briefed on joining details prior to start dates.</li><li>
Coordinate and oversee induction activities, including IT access, materials, and onsite readiness.</li><li>
Support new hires with onboarding information related to company policies, procedures, and culture.</li><li>
Manage onboarding-related activities on e-learning platforms, including enrollment, user support, and reporting.</li></ul><div><b>
HR &amp; Operations:</b></div><ul><li>
Handle HR-related inquiries from employees and stakeholders independently and professionally.</li><li>
Prepare HR letters and documentation, including employment verification and standard correspondence.</li><li>
Support line managers throughout probation periods by providing guidance on processes, timelines, and documentation.</li><li>
Ensure HR communications and policy updates are shared accurately and on time.</li></ul><div><b>
HR Systems &amp; Data Governance:</b></div><ul><li>
Ensure accurate and timely updating of employee data in HR systems, including MOL, payroll, and bank information.</li><li>
Maintain organized and compliant HR records, ensuring confidentiality and data integrity at all times.</li></ul><div><b>
Learning &amp; Development Support:</b></div><div>
Coordinate learning and development administration activities, including training tracking and reporting.</div><div></div><div><b><br>
Educational Background and Experience:</b></div><ul><li>
+2 years of experience in a busy administrative or scheduling environment is ideal.</li><li>
Recruitment and HR Operations experience is essential.</li><li>
Understanding of sourcing and recruiting techniques.</li><li>
Fluency in written and spoken English is required.</li><li>
BSc/BA in HR, administration or other field</li></ul></div>

HR Associate

<p></p><div><p><b>Position: </b>Patient Care Specialist</p><p></p><p><b><br>
Position Purpose</b><br>
The Patient Care Specialist plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.<br>
The Patient Care Specialist serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the Patient Care Specialist brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient&rsquo;s experience convenient and compliant.<br>
At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.</p><div><br>
<b>
 Duties and Responsibilities</b><br>
<ul><li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li><li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li><li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li><li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li><li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li><li>Ensure patients receive their medications efficiently and without delay.</li><li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li><li>Maintain and update electronic records related to patient data and quality assurance.</li><li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li><li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li><li>Perform administrative duties related to program operations and general office support.</li><li>Utilize Axios&rsquo; Patient Management System (PMS) exclusively for all program activities.</li><li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li><li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li><li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li><li>Support governance and operational monitoring activities across all Axios programs.</li><li>Provide guidance, training, and ongoing support to subordinates and newly onboarded team members to ensure smooth integration and performance.</li><li>Liaise with external stakeholders to ensure clear, effective, and professional communication.</li><li>Monitor and maintain performance KPIs by analyzing reports and implementing action plans to meet established standards</li><li>Collaborate with various internal divisions to ensure alignment</li><li>Ensure proper utilization of all provided digital platforms for both internal and external usage</li><li>Conduct quality assurance and monitoring procedures for Patient Safety Data reporting</li><li>Perform additional duties as assigned by your line manager</li></ul></div><br>
<p></p>
<div><b>
Relationships</b><br>
<ul><li>Work closely with the Line Manager and program team members.</li><li>Work with the related divisions of Axios.</li><li>Maintain ongoing and frequent communication with Axios staff.</li><li>External Partners.</li></ul></div><p></p><div><b><br>
Competencies</b><br>
<ul><li>Application of job knowledge.</li><li>Concern for order and quality.</li><li>Adaptability and flexibility.</li><li>Dependability.</li><li>Teamwork.</li></ul></div><p></p><div><b><br>
 Educational Background and Experience</b><br>
<ul><li>A degree in a Scientific or healthcare-related field is preferred</li><li>Hands-on experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage.</li><li>Experience coordinating and handling logistics/supply chain is a plus</li><li>Experience in customer service management</li></ul></div><br>
<p></p>
<p><b>
Benefits of working with Axios include</b>:</p><br>
<ul>
<li>Paying fair market value</li>
<li>Annual performance-based bonus (based on role, levels, and contract)</li>
<li>Premium Private health insurance</li>
<li>Career progression aligned with a competency framework . Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.</li>
<li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.</li></ul><p></p><div><b><br>
Job Circumstances</b><br>
<ul><li>The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.</li><li>Flexibility in ability to travel as well as working hours is essential.</li></ul></div></div><p></p>

Patient Care Specialist (Egypt)