Qureos Mentor

B2B Realty

<div>Vice President of Operations &ndash; B2B Realty 
B2B Realty is a leading player in the property management and brokerage industry, dedicated to providing top-notch services to property owners and investors. Our dynamic team is committed to excellence, innovation, and client satisfaction. We are seeking a highly capable and execution-driven Vice President of Operations to lead and scale operational performance across our growing portfolio.

The VP of Operations will serve as the company&rsquo;s execution leader, responsible for ensuring consistent, high-quality performance across all properties, teams, and markets. This role is accountable for operational outcomes, team performance, and organizational discipline. The ideal candidate has a proven track record of managing multi-layer teams, driving measurable results, and operating effectively in a fast-paced, high-growth environment. 
Job Responsibilities:
<ul>
<li>Responsible for ensuring the company delivers consistent, efficient, and high-quality operational performance across all properties and teams</li>
<li>Own execution, team performance, accountability, and operational outcomes across the business</li>
<li>Own portfolio performance across all markets and drive key metrics including occupancy, leasing conversion, delinquency, maintenance turnaround, client churn, and negative accounts</li>
<li>Directly manage Area General Managers (AGMs), Leasing Manager, Maintenance Manager, and HR Manager (staffing and performance enforcement)</li>
<li>Hold leaders accountable to KPIs and performance standards while coaching and developing their capabilities</li>
<li>Handle high-level operational issues, client complaints, and sensitive situations with sound judgment</li>
<li>Ensure strict adherence to SOPs and enforce consistency in execution and service delivery across all markets</li>
<li>Ensure teams are properly staffed and structured to meet performance goals and improve productivity without unnecessary headcount growth</li>
<li>Work closely with HR, Marketing, and Systems/Tech teams to ensure alignment and operational efficiency</li>
<li>Drive a high-accountability culture where leaders take ownership of results and outcomes</li>
<li>Demonstrate strong decision-making, accountability, and ownership mindset; remain calm under pressure and focused on solutions</li>
<li>Reports directly to CEO/Founder and oversees 2 AGMs, 1 Maintenance Manager, 1 Leasing Manager, and HR Manager for staffing and enforcement functions.</li></ul> 


Requirements:
<ul>
<li>Proven experience managing multi-layer teams, including managers, not just individual contributors</li>
<li>Demonstrated ownership and improvement of operational performance metrics across multiple teams or properties</li>
<li>Direct experience handling escalations, client issues, and operational challenges effectively</li>
<li>Strong leadership and people management skills, including coaching, accountability, and performance enforcement</li>
<li>Ability to make fast, sound decisions under pressure and maintain operational stability</li>
<li>Operational discipline with experience enforcing SOPs, standardizing processes, and improving team productivity</li>
<li>High sense of ownership and accountability, treating company outcomes as personal responsibility</li>
<li>Practical, action-oriented mindset with a focus on results over theory</li>
<li>Exceptional communication and interpersonal skills for cross-functional collaboration</li></ul> 


Salary &amp; Benefits:
<ul>
<li>Competitive Base Salary</li>
<li>Competitive commission for each new unit added</li>
<li>Parental leave benefits</li>
<li>Annual paid leave entitlement</li>
<li>Comprehensive health insurance coverage</li>
<li>Attractive incentive structure</li>
<li>Strong opportunities for growth and advancement</li></ul></div>

VP of Operations

Join B2B Realty and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

B2B Realty

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VP of Operations