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bab al marjan jewllery llcsp

Job Title: Ticketing Operator/Sales lead generatorLocation: Dubai, UAEEmployment Type: Full&#8209;TimeExperience Required: Minimum 5 years (local market)FEMALES PREFFEREDAbout the RoleWe are looking for a detail&#8209;oriented, customer&#8209;focused Ticketing Operator to join our dynamic travel team in Dubai. The ideal candidate will bring at least 8 years of hands&#8209;on experience in airline ticket reservations, fare calculations, and customer support across major GDS platforms. You&rsquo;ll play a key role in delivering flawless ticketing services and helping our clients book stress&#8209;free journeys.Plus point if you have active client base.Key Responsibilities<ul><li>Flight Reservations &amp; Management</li><li>Handle new bookings, re&#8209;issues, cancellations, and refunds via Amadeus, Sabre or Galileo</li><li>Verify itinerary details and ensure full compliance with airline fare rules and policies</li><li>Fare Quotation &amp; Ticketing</li><li>Calculate and present accurate fare options, surcharges, taxes, and total trip costs</li><li>Issue e&#8209;tickets and manual tickets as needed, ensuring zero errors</li><li>Customer Service &amp; Support</li><li>Respond promptly to client inquiries by phone, email, or chat</li><li>Advise on best routing, stopovers, and transit requirements</li><li>Resolve ticketing issues and follow up on schedule changes, delays, or irregular operations</li><li>Supplier &amp; Airline Liaison</li><li>Coordinate with airlines and consolidators for special fares, group bookings, and promotional offers</li><li>Monitor PNRs and proactively inform clients of any changes or disruptions</li><li>Reporting &amp; Record&#8209;Keeping</li><li>Maintain up&#8209;to&#8209;date client profiles, booking logs, and daily sales reports</li><li>Prepare weekly/monthly performance summaries for management review</li></ul>Requirements<ul><li>Experience: Minimum of 8 years in airline ticketing and reservations (Dubai/local market)</li><li>GDS Proficiency: Advanced user of Amadeus, Sabre, or Galileo</li><li>Regulatory Knowledge: Thorough understanding of IATA fare rules, taxes, and ticketing procedures</li><li>Language Skills: Fluent in English; additional languages (Hindi, Arabic) a plus</li><li>Soft Skills:</li><li>Exceptional attention to detail and accuracy</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and thrive under pressure in a fast&#8209;paced environment</li><li>Education: Diploma or degree in Travel &amp; Tourism, Hospitality, Business, or related field preferred</li></ul>What We Offer<ul><li>Competitive salary with performance&#8209;based incentives</li><li>Health insurance and other benefits</li><li>Professional growth opportunities and familiarization trips</li><li>Supportive, multicultural work environment</li></ul>Please share your CV and a brief cover letter to:Contact:0552760597Only candidates meeting the above criteria will be contacted.Job Type: Full-timePay: From AED1,500.00 per monthExperience:<ul><li>GDS system handling experience (Amadeus/Sabre/Galileo: 8 years (Required)</li></ul>

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bab al marjan jewllery llcsp

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