Urwah Admin

Bain & Company

<div>ABOUT US
Bain &amp; Company is a global consultancy that helps the world&rsquo;s most ambitious change makers define the future. Across 59 offices in 37 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise and insight to organizations tackling today&rsquo;s urgent challenges in education, racial equity, social justice, economic development and the environment. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. 
WHO YOU&rsquo;LL WORK WITH
You&rsquo;ll join the Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team and you&rsquo;ll work with a variety of different Practices at Bain, broadening your skillset and leveraging industry knowledge across various industries and capabilities. 
&ldquo;Practices&rdquo; are how we group and organize our solutions and products based on our clients&rsquo; industry or business function. They&rsquo;re integral to how we win and deliver results to our clients, and are a key strategic priority within our firm. The Knowledge Management team is critical to harnessing the best of our consulting staffs&rsquo; individual and collective expertise, making it possible for us to deliver extraordinary results for our clients.
Bain AI, Insights &amp; Solutions brings top data, design &amp; engineering talent, and a wealth of real-life experience. We advise our clients on their most challenging problems in AI and data, including development of leading-edge solutions by our four guilds:
Design &amp; Research | Product Management &amp; Innovation |
Data Science &amp; Machine Learning Engineering | Engineering 
WHAT YOU&rsquo;LL DO
Equip Partners in the firm and consulting staff with relevant expertise and resource recommendations<ul><li>
Provide value-added front-line support to case teams by sharing curated &ldquo;best of&rdquo; Bain content, experience and perspectives</li><li>
Identify and connect experts within the Bain network to consulting teams</li><li>
Collaborate with our Information Services or Practice Centers of Excellence, to collectively provide consultants the best consolidated view of our internal and external knowledge</li><li>
Develop and package summary documents and provide updated or bespoke analysis</li></ul>
Lead the capture and sharing of the practice knowledge base<ul><li>
Capture and process knowledge onto our global intranet platform from client development and case team efforts<ul><li>
Coordinate with other Knowledge Specialists to identify cross practice content priorities and identify gaps in the knowledge base</li><li>
Communicate with case teams and practice affiliates to understand work and solicit most relevant content</li><li>
Manage metadata to facilitate user searching. Manage inputs to improve advanced analytics and AI output</li></ul></li><li>
Package and codify our best thinking into insights</li><li>
Collaborate with practice team members to fill content gaps through new product development and deployment</li><li>
Manage and maintain practice page(s) on the intranet; ensuring our best materials are represented and shared</li><li>
Oversee Knowledge Associate in managing and maintaining the knowledge base</li><li>
Use AI tools to accomplish portions of the role. Experiment with new and existing AI tools to improve work processes</li></ul>
Contribute to the development and execution of the practice strategy<ul><li>
Analyze, understand and interpret underlying drivers of practice performance</li><li>
Support content planning and logistics for annual practice meetings</li><li>
Drive practice affiliate engagement, including preparation for experience-sharing calls and publications</li></ul>
Actively contribute to the practice and broader PPK team<ul><li>
Participate in (and sometimes lead) global team trainings, group projects, experience sharing, mentoring, and other initiatives</li><li>
Assign, review, and provide feedback on junior practice member&rsquo;s work, who are often located in another Bain office. Manage day to day workplan for junior team members and provide coaching and development</li></ul> 
ABOUT YOU 
<ul><li>
BA or equivalent undergraduate degree with strong academic credentials</li><li>
Preferred 4+ years of professional experience</li><li>
You&rsquo;re intellectually curious and excited to innovate on KM processes</li><li>
You have strong analytical abilities and experience bringing innovative and &lsquo;outside the box&rsquo; approaches to problem solving</li><li>
You enjoy working in a fast-paced and sometimes demanding environment, and you have the ability to juggle multiple priorities</li><li>
Attentive to detail and very organized. You&rsquo;re known for your high-quality work</li><li>
You are a proficient user of AI tools and have a growth mindset about their use.</li><li>
Experience using Python and other coding tools</li><li>
You can self-motivate and work autonomously, while appreciating guided coaching and collaborative teaming</li><li>
Superior customer service attitude</li><li>
You keep a positive mindset and high levels of energy and enthusiasm</li><li>
Strong communication and presentation skills. You can engage with senior business executives and team with colleagues across the globe and in different time zones</li><li>
Strong proficiency in Microsoft Excel, PowerPoint, and Word</li></ul>
WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor&rsquo;s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.</div>

PPK - Senior Knowledge Specialist (AI, Insights and Solutions)

<div>WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world&rsquo;s best places to work, a champion of diversity and a model of social responsibility. We are currently #1 ranked consulting firm on Glassdoor&rsquo;s Best Places to Work list and have maintained a spot in the top four on Glassdoor&rsquo;s list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.
WHO YOU WILL WORK WITH
In this role, you&rsquo;ll lead global process harmonization efforts across Bain&rsquo;s HR Operations function and its three regions. You&rsquo;ll support Bain&rsquo;s talent strategy by driving consistency, efficiency, and service excellence in how our core HR systems support professional development, employee engagement, and mobility. This is a varied and high-impact role that blends program management, system knowledge, data analysis, and cross-functional collaboration. You&rsquo;ll be a global thought partner and key liaison for HR teams, Program Management, and regional talent leadership. 
WHAT YOU&rsquo;LL DO
Key responsibilities include:
Leadership, Stakeholder Management &amp; Process Improvement (40%)<ul><li>Lead global process harmonization initiatives&mdash;from redesign through implementation</li><li>Align systems, stakeholders, and processes across regions to achieve service excellence</li><li>Act as ombudsman and global point of contact for HR Ops teams, local HR, and Program Managers</li><li>Partner with HR Ops leadership to shape team operating models and communication plans</li></ul> 
Analysis &amp; Innovation (20%)<ul><li>Analyze service levels, KPIs, and customer feedback to identify improvements</li><li>Own audit processes and respond to data/reporting requests with accuracy and clarity</li><li>Serve as a thought leader in identifying global synergies and scalable solutions</li></ul>
Stakeholder Engagement &amp; Customer Support (30%)<ul><li>Translate and prioritize regional needs; advocate for consistent, scalable solutions</li><li>Partner with Automation and HC Systems teams to drive improvement projects</li><li>Champion change management, communication planning, and customer alignment</li></ul>
Talent &amp; Team Development (10%)<ul><li>Coach and support administrators using Bain&rsquo;s apprenticeship model</li><li>Lead recruiting, screening, and onboarding for open roles within the team</li><li>Provide ongoing feedback and ensure team members meet service expectations</li></ul>
ABOUT YOU<ul><li>Bachelor&rsquo;s degree (HR, psychology, management, or related field preferred)</li><li>5&ndash;7 years of HR experience; consulting/professional services a plus</li><li>Deep knowledge of HR fundamentals (career management, performance, etc.)</li><li>Strong project management, analytical, and stakeholder engagement skills</li><li>Outstanding communication&mdash;both written and verbal (English fluency required)</li><li>High discretion with confidential information and ability to work independently</li><li>A change-ready mindset and comfort with ambiguity</li><li>A self-starter with the ability to work independently</li><li>Experience working as an HR Business Generalist, working with HR processes &amp; systems in a consulting or other professional services firm is preferred</li></ul>
U.S. COMPENSATION INFORMATION
Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service, and Bain&rsquo;s best-in-class benefits package.
Some local governments in the United States require a good-faith, reasonable salary range be included in job postings for open roles. The estimated annualized compensation for this role is as follows:<ul><li>
In Illinois, the good-faith, reasonable annualized full-time salary range for this role is between $107,500 - $128,500; placement within this range will vary based on several factors including, but not limited to, experience, education, licensure/certifications, training, and skill level.</li><li>
In Texas, the good-faith, reasonable annualized full-time salary range for this role is between $102,500 - $123,000; placement within this range will vary based on several factors including, but not limited to, experience, education, licensure/certifications, training, and skill level.</li></ul>
Additional compensation may include:<ul><li>
Annual discretionary performance bonus</li><li>
4.5% 401(k) company contribution, increasing after 3 years and fully vested upon start</li><li>
Full coverage of individual medical, dental, and vision premiums</li><li>
Generous paid time off, including parental leave and holidays</li><li>
Paid life and long-term disability insurance</li><li>
Annual fitness reimbursement</li></ul></div>

Global HR Operations Manager

<div>
 
 
 
 WHAT MAKES US A GREAT PLACE TO WORK
 
 
 
 
 
 We are proud to be consistently recognized as one of the world&rsquo;s best places to work. We are currently the #1 ranked consulting firm on&nbsp;
 
 
 
 Glassdoor&rsquo;s Best Places to Work
 
 
 
 &nbsp;list and have maintained a spot in the top four on Glassdoor&rsquo;s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don&rsquo;t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 WHO YOU&rsquo;LL WORK WITH
 
 
 
 
 
 
 You&rsquo;ll join our Design experts within the&nbsp;
 
 
 
 AI, Insights &amp; Solutions&nbsp;
 
 
 
 team. This team is part of Bain&rsquo;s digital capabilities practice, which includes experts in analytics, engineering, product management, and design. In this multidisciplinary environment, you'll leverage deep technical expertise with business acumen to help clients tackle their most transformative challenges. You&rsquo;ll work on integrated teams alongside our general consultants and clients to develop data-driven strategies and innovative solutions. Together, we create human-centric solutions that harness the power of data and artificial intelligence to drive competitive advantage for our clients. Our collaborative and supportive work environment fosters creativity and continuous learning, enabling us to consistently deliver exceptional results.
 
 
 
 
 
 
 
 
 
 
 
 W
 
 
 
 
 HERE YOU&rsquo;LL FIT WITHIN THE TEAM
 
 
 
 
 
 
 Common stages of work include:
 
 
 <ul>
 <li>
 
 
 Discovery:
 
 
 
 &nbsp;Help clients understand the business, user, and technology landscape. Identify priorities and assess risks to generate a transformative path forward.
 
 </li>
 <li>
 
 
 Ideation:
 
 
 
 &nbsp;Use design principles to guide ideation, continue to refine priorities and focus on highest potential opportunities.
 
 </li>
 <li>
 
 
 Design and Validate:
 
 
 
 &nbsp;Create concept experiences and value propositions for products/services based on deep user ethnography to bring an idea to life, whilst also testing customer desirability, commercial viability and tech feasibility.
 
 </li>
 <li>
 
 
 Create and Launch:
 
 
 
 &nbsp;Build experiences, products, services, and launch full-scale new businesses/business models.
 
 </li>
 <li>
 
 
 Scale:
 
 
 
 &nbsp;Drive commercial growth of the corporate startup, product, or service.
 
 </li>
 <li>
 
 We work with our clients to fully understand the impact of digital on their business and set priorities that will transform their vision into value creation and help them create new innovative businesses.
 
 </li>
 </ul>
 
 
 Designers are experts in discovering and defining the right opportunities for users and businesses. They apply Design Thinking processes to reframe business and organizational problems around the collective needs of users. Designers bring deep expertise in design research and concepts, translating insights into innovation and business growth opportunities.
 
 
 
 
 
 
 
 
 
 
 
 WHAT YOU&rsquo;LL DO
 
 
 
 
 <ul>
 <li>
 
 &nbsp;
 
 
 
 Lead the full strategic design process hands on to transform customer insights into impactful opportunities for growth and transformation
 
 
 <ul>
 <li>
 
 Lead qualitative research and synthesize learnings from both, qualitative and quantitative sources into actionable insights and tangible artifacts (e.g. personas, customer journey maps, opportunity maps, service blueprints)
 
 </li>
 <li>
 
 Co-facilitate ideation workshops and creative sessions
 
 </li>
 <li>
 
 Envision and conceptualize new business ideas and services with game-changing potential and bring them to life through creative storytelling
 
 </li>
 <li>
 
 Iteratively design and refine solutions through low- to high-fidelity prototyping
 
 </li>
 <li>
 
 Design and run experiments, tests and pilots to validate/evaluate new products, services, or businesses&nbsp;
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Work closely with project management to support cross-functional process management and project delivery and ensure that AIS delivers successfully
 
 
 <ul>
 <li>
 
 Help ensure that AIS is successful at delivering high-impact results
 
 </li>
 <li>
 
 Own an end-to-end deliverable and work with the supervisor to drive workstream success; help identify, prioritize, and execute on highest value add activities
 
 </li>
 <li>
 
 Consistently help build alignment on project priorities and backlog; enable seamless relationship with multi-disciplinary project team e.g. management consultants, data scientists, engineers, etc.
 
 </li>
 <li>
 
 Effectively collaborate with, co-create with, and influence multiple stakeholders (project team, client team, experts, outside partners)
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Help to bring Bain to the next level as a business
 
 
 <ul>
 <li>
 
 Enhance AIS brand through support of external marketing activities
 
 </li>
 <li>
 
 Play an active role in the recruitment of new design talent across EMEA
 
 </li>
 <li>
 
 Build the AIS knowledge base by capturing learnings from client engagements
 
 </li>
 <li>
 
 Teach and transfer knowledge, expertise, and capabilities to Bain teams and client teams
 
 </li>
 <li>
 
 Serve as a mentor and coach for more junior members of the (design) team
 
 </li>
 <li>
 
 Contribute to AIS culture creation and take on team, office, or firm initiatives as part of the EMEA AIS team
 
 </li>
 </ul>
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 ABOUT YOU
 
 
 
 
 <ul>
 <li>
 
 4-6 years of hands-on experience shaping digital products, services, customer experiences, and/or new value propositions (or equivalent experience) in roles such as Service Designer or CX/Digital Product Designer, etc.
 
 </li>
 <li>
 
 A thorough understanding of Human Centred Design, Design Thinking and Agile methods
 
 </li>
 <li>
 
 Skillset expertise focused on strategic and service design, research, UX/UI or digital product design
 
 </li>
 <li>
 
 Comfort with and passion for all parts of the design process, from early-stage insights gathering, to strategy definition, concepting, and prototyping
 
 </li>
 <li>
 
 Fluency in working with state of collaboration and prototyping tools (e.g., Figma, Miro, Webflow, Adobe CS), exposure to GenAI Design tools
 
 </li>
 <li>
 
 Excellent communication, presentation and collaboration skills
 
 </li>
 </ul>
 <ul>
 <li>
 
 A highly ambitious and entrepreneurial spirit with the ability to thrive in a dynamic and fast-paced&nbsp;environment, comfortable with ambiguity
 
 </li>
 <li>
 
 This role requires some travel in region - up to 40% travel to clients across Middle East/ EMEA
 
 </li>
 <li>
 
 
 Fluency in Arabic and English is a mandatory requirement
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 This role requires travel based on client/project demand
 
 </li>
 </ul>
 
 
 
 
 An ideal candidate will also have:
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 Experience working on Middle East-based projects and a good understanding of cultural design norms in the region
 
 </li>
 <li>
 
 Experience working in a client services / consulting environment&nbsp;
 
 </li>
 <li>
 
 An understanding of the role of design and its value in impacting business strategies
 
 </li>
 <li>
 
 Passion for expanding design practice and emerging industry trends e.g. GenAI, behavioural design, immersive experience, etc.
 
 </li>
 <li>
 
 Aptitude in European languages is welcomed, in particular French and Spanish.
 
 </li>
 </ul>
 
 
 
 
 
 
 
 If this sounds like you, please apply with your CV in English and a current portfolio displaying a record of your experience in developing concepts and designing products and services.
 
 
</div>

Senior Designer

Join Bain & Company and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bain & Company

ABOUT_COMPANY

PPK - Senior Knowledge Specialist (AI, Insights and Solutions)

Global HR Operations Manager

Senior Designer