Qureos Mentor

BAITUSSALAM WELFARE TRUST

Job Title: Senior Manager &ndash; Digital Operations &amp; Strategic ProjectsDepartment: Digital Transformation / Operations Reporting To: Head of Operations / Director Programs Location: Head O&#64259;ce &ndash; KarachiPosition Type: Full-timeJob PurposeTo oversee and execute a broad range of digital, operational, and strategic initiatives across Baitussalam Welfare Trust. This role requires strong leadership, technical expertise, and coordination skills to ensure e&#64259;cient processes, Shariah compliance, and impactful service delivery.Key Responsibilities1. Project Management &amp; Strategic Oversight&#9679; Lead planning, execution, and delivery of projects across welfare programs.&#9679; Align operational activities with organizational goals in coordination with leadership.&#9679; Understand existing operational &#64258;ows, ensure Shariah compliance, and identify opportunities for optimization.2. Digital Transformation &amp; Automation&#9679; Act as Product Owner for QMS, DMS, and upcoming applications.&#9679; Gather requirements from users and stakeholders, prioritize features as per organizational needs.&#9679; Design and implement work&#64258;ow automations using Power Automate, Power Apps, and Dynamics 365.&#9679; Digitize and improve manual processes for donor engagement, reconciliation, and reporting.&#9679; Oversee system integrations, dashboards, and digital enhancements.&#9679; Manage and enhance integrations with payment systems, including reconciliations and settlements.2. Data &amp; Reporting&#9679; Build and maintain reports and dashboards using Power BI and Advanced Excel.&#9679; Ensure accuracy, integrity, and usability of operational data.&#9679; Perform data analysis to identify trends and process improvements.3. Stakeholder &amp; Vendor Coordination&#9679; Collaborate with vendors, developers, and internal teams for system development and implementation.&#9679; Manage timelines, feedback cycles, and user training.4. Documentation&#9679; Develop SOPs, process &#64258;ows, and user guides to standardize operations.5. Team &amp; Resource Support&#9679; Mentor and guide team members across departments to strengthen technical and operational capacity.Required Quali&#64257;cations &amp; Skills&#9679; Bachelor&rsquo;s degree in Computer Science, Information Systems, or Business Administration.&#9679; 5&ndash;8 years of relevant experience with proven project ownership.&#9679; Expertise in Power Platform, Dynamics 365, Advanced Excel, and data automation.&#9679; Basic database familiarity with MySQL.&#9679; Understanding of system integrations, payment systems, reconciliations, and settlements.&#9679; Strong communication, leadership, and documentation skills.Preferred Skills&#9679; Experience in the nonpro&#64257;t or welfare sector.&#9679; Understanding of donor lifecycle and charity operations.&#9679; Familiarity with agile methodologies.Soft Skills&#9679; Adaptability to changing priorities.&#9679; Leadership and problem-solving abilities.&#9679; Stakeholder empathy.&#9679; Ability to multitask and deliver under pressure.Job Type: Full-timeWork Location: In personExpected Start Date: 01/09/2025

Senior Manager – Digital Operations & Strategic Projects

Ensuring smooth day-to-day operations across all departments.Developing and implementing policies, procedures, and workflows to optimize efficiency and patient flow.Monitoring performance metrics and identifying areas for improvement.Managing resources effectively, including equipment, supplies, and facility maintenance.Troubleshooting and resolving operational issues and technical problems.Collaborating with other departments or branches to ensure seamless patient care and service delivery.&middot; Staff Management:Recruiting, hiring, onboarding, and training new staff members (technicians, assistants, administrative staff).Scheduling staff to ensure adequate coverage and efficient workflow.Conducting performance evaluations, providing feedback, and addressing performance issues.Fostering a positive and collaborative work environment.Promoting professional development and continuous learning for the team.Handling disciplinary actions and resolving staff conflicts. Compliance and Safety:Ensuring strict adherence to all relevant regulatory requirements, standards (e.g., local health authorities, quality control bodies), and safety protocols.Conducting regular audits and inspections to maintain compliance.Developing and implementing emergency procedures and safety training programs.Properly handling and disposing of hazardous waste.&middot; Budget and Inventory Management:Managing departmental budgets and controlling costs.Monitoring and maintaining inventory of supplies, reagents, and equipment.Ordering new supplies and equipment as needed.&middot; Communication and Reporting:Serving as a liaison between staff, management, and other departments.Communicating important information, updates, and changes to the team.Preparing regular analytical reports on departmental performance, finances, and operational efficiency.Qualification &amp; Experience:With a Bachelor's Degree and at least 5 years of supervisory experience in a running medical setup, specifically a pathological lab &amp; consultant Clinic, you're exceptionally well-suited for a Branch Supervisor position that encompasses a lab, dental clinic, and OPD. Your core strength lies in understanding the critical operational and quality control aspects of a diagnostic lab, which is often the backbone of many medical facilities.Job Type: Full-timeWork Location: In person

Lab Collection Point Incharge

Join BAITUSSALAM WELFARE TRUST and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

BAITUSSALAM WELFARE TRUST

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Senior Manager – Digital Operations & Strategic Projects

Lab Collection Point Incharge