Qureos Mentor

Baladna Food Industries

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 Position Summary:
 
 
 
 The Senior IT Application Administrator is responsible for the end-to-end management, configuration, and support of ERP modules related to Sales &amp; Distribution (SD) and Merchandising. This role ensures the seamless operation of business-critical applications, supports cross-functional teams, and leads continuous improvement initiatives to enhance system performance and business process alignment.
 
 
 
 Key Responsibilities:
 
 
 
 
 🔹 ERP Application Management
 
 
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 Serve as the primary point of contact for all SD and Merchandising module-related issues and enhancements.
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 Configure and maintain master data, pricing structures, customer hierarchies, and merchandising attributes.
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 Ensure system availability, performance, and data integrity across all supported modules.
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 </ul>
 
 
 🔹 Business Process Optimization
 
 
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 Collaborate with Sales, Marketing, and Supply Chain teams to align ERP functionality with operational needs.
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 Analyze and document business requirements and translate them into functional specifications.
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 Lead the implementation of new features, process improvements, and system upgrades.
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 </ul>
 
 
 🔹 Support &amp; Troubleshooting
 
 
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 Provide Level 2/3 support for end users, resolving incidents and service requests in a timely manner.
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 Monitor system logs and performance metrics to proactively identify and resolve issues.
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 Coordinate with external vendors and internal teams for escalated support and patch management.
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 </ul>
 
 
 🔹 Project Leadership
 
 
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 Lead or support ERP-related projects, including rollout of merchandising tools, mobile sales apps, and integration with third-party platforms.
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 Conduct UAT, training sessions, and prepare user manuals and SOPs.
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 </ul>
 
 
 🔹 Compliance &amp; Documentation
 
 
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 Ensure compliance with internal IT policies, data governance, and audit requirements.
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 Maintain detailed documentation of system configurations, workflows, and change logs.
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 </ul>
 
 
 Required Qualifications:
 
 
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 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
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 Minimum 5 years of experience in ERP application administration, with a focus on Sales &amp; Distribution and Merchandising modules.
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 Strong knowledge of SAP SD or equivalent ERP systems.
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 Experience with merchandising tools, planogram management, and retail execution platforms.
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 Proficiency in SQL, data analysis, and reporting tools (e.g., Power BI).
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 </ul>
 
 
 Preferred Skills:
 
 
 <ul>
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 Familiarity with mobile sales force automation and merchandising apps.
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 Experience in FMCG or retail distribution environments.
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 Strong communication and stakeholder management skills.
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 Ability to work independently and manage multiple priorities.
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 </ul>
 
 
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Senior IT Application Administrator

Join Baladna Food Industries and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Baladna Food Industries

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Senior IT Application Administrator