Abrar Admin

Balboa Bay Resort & Club

<div>Position Summary:
Certified or proficient in three or more areas of hotel maintenance and repair, including HVAC, Plumbing and Electrical. Performs maintenance and repair throughout the hotel requiring advanced expertise of systems used at the hotel. Provides guidance to less experienced engineers. Keeps accurate records on assigned tasks.
Duties &amp; Responsibilities
Primary Responsibilities/Essential Functions:
<ul><li>Responsible for performing repairs in and around the hotel requiring expertise in areas of HVAC, plumbing and electrical. Performs expert level maintenance and repairs based on individual's certification/proficiency, ability, experience, skill level and training. Works in any areas requiring assistance as assigned and based on business need. Repairs include, carpentry, mechanics, plumbing, electrical, refrigeration repairs, finish work, HVAC repairs, etc.
</li><li>Resolves guest complaints within scope of authority, otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Responds to guest and internal requests for service/repair as assigned.
</li><li>Uses computer to receive work orders and record work performed. Keeps timely and accurate records.
</li><li>Performs preventive maintenance on tools and maintains all tools and equipment used in performance of the job. Keeps tools orderly and in good working order.
</li><li>Inspects, maintains, repairs, and replaces parts found throughout the property, such as machinery, repair/cleaning of drains, replacing light bulbs and filters, etc.
</li><li>Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged, or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS.
</li><li>Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.
</li></ul>Other Responsibilities/Supportive Functions:
<ul><li>Assists with response during emergency crisis to ensure operational support areas are covered to provide excellent customer service.
</li><li>Assists other engineers with maintenance and repairs as needed. Provides basic instruction to other engineers as needed.
</li><li>Identifies needed parts, supplies, tools, and materials needed to minimize unneeded down time.
</li><li>Notifies management of major system/building problems or failures and unanticipated maintenance needs.
</li></ul>Qualifications (relevant experience, education, and training):
<ul><li>Vocational schooling, military training, certification and/or experience in building related trades required in all three of the following areas: HVAC, electrical, plumbing.
</li><li>Three years related experience required.
</li><li>Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires general communication and interpersonal skills and commitment to a high level of guest satisfaction.
</li><li>Requires ability to perform basic math skills such as addition, subtraction, multiplication, and division.
</li><li>Requires basic computer skills and ability to use computer systems used at the property.
</li><li>Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
</li><li>Must be able to speak, read, write, and understand English to understand instructions, safety rules, and communicate with guests. Must be able to read and understand blueprints, wiring schematics and technical manuals. Bilingual ability to communicate in Spanish preferred.
</li><li>Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts.
</li><li>Proper use and knowledge of various types of tools and equipment used in hotel maintenance and repairs.
</li><li>Completes required training as scheduled.
</li><li>Strong attention to detail and the ability to handle multiple tasks. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
</li><li>Must maintain a clean and appearance and professional demeanor.</li></ul></div>

Engineer 4 (HVAC Specialist)

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Balboa Bay Resort & Club

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Engineer 4 (HVAC Specialist)