Qureos Mentor

Baltimore Crisis Response, Inc

<div>Nurse Manager &ndash; Community-Based Crisis Services Program
 Baltimore, Maryland
 
$90,000 &ndash; $100,000 Salaried 
 Full-Time | Primarily Day Shift | Occasional evenings, weekends, or on-call as needed
Leading Clinical Excellence. Supporting Crisis Care. Strengthening Communities.
About Us
Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore&rsquo;s only comprehensive behavioral health crisis response system. Since 1992, we have provided timely, community-based services for individuals experiencing mental health and substance use crises.
Our Community-Based Residential Crisis Services Program delivers responsive, person-centered care in partnership with community providers, first responders, and healthcare systems&mdash;meeting individuals where they are during their most vulnerable moments.
The Opportunity
We are seeking a Nurse Manager to oversee nursing operations within our Community-Based Crisis Services Program. In this leadership role, you will guide clinical practice, supervise nursing staff, and ensure the delivery of high-quality, compassionate care to individuals experiencing mental health and/or substance use crises.
The Nurse Manager will collaborate closely with the Medical Director and Clinical Director of Residential &amp; Outpatient Services, as well as community partners and internal crisis teams, to strengthen service delivery and promote best practices in crisis care.
This role is ideal for a clinically strong, mission-driven nurse leader who thrives in dynamic, fast-paced environments and is passionate about community-based crisis response.
What You&rsquo;ll Do
Clinical &amp; Program Leadership<ul><li>
Provide clinical oversight, guidance, and mentorship to nursing staff and interdisciplinary team members.</li><li>
Ensure efficient daily operations of crisis services, including intake, assessment, care planning, stabilization, and discharge processes.</li><li>
Deliver direct nursing care and clinical interventions during critical incidents as needed.</li></ul>
Quality Assurance &amp; Compliance<ul><li>
Develop and implement quality improvement initiatives to ensure adherence to clinical protocols, safety standards, and regulatory requirements.</li><li>
Ensure compliance with all local, state, and federal regulations related to patient care, confidentiality, and program operations.</li></ul>
Staff Supervision &amp; Development<ul><li>
Lead, supervise, and support nursing staff to ensure adequate coverage, training, and professional development.</li><li>
Conduct performance evaluations, provide coaching and feedback, and foster a positive, accountable team culture.</li></ul>
Collaboration &amp; Community Engagement<ul><li>
Collaborate with Mobile Crisis Teams to assess, manage, and respond to behavioral health crises in a timely manner.</li><li>
Build and maintain strong partnerships with community healthcare providers, mental health agencies, law enforcement, and other stakeholders.</li></ul>
Data, Reporting &amp; Program Improvement<ul><li>
Collect, analyze, and report on key performance indicators (KPIs) related to patient outcomes, program efficiency, and community impact.</li><li>
Use data to inform program improvements, staffing needs, and resource allocation.</li></ul>
Emergency Preparedness<ul><li>
Ensure staff are trained and prepared to respond to medical emergencies, psychiatric crises, and trauma situations.</li><li>
Participate in emergency response planning and continuous readiness efforts.</li></ul>
Qualifications
Required:<ul><li>
Bachelor of Science in Nursing (BSN)</li><li>
Active Registered Nurse (RN) license in the state of Maryland</li><li>
Minimum of 5 years of nursing experience, including at least 2 years in a leadership role within mental health, crisis services, or emergency care</li><li>
Strong clinical judgment and ability to make timely decisions in crisis situations</li></ul>
Preferred:<ul><li>
Master&rsquo;s degree in Nursing, Healthcare Administration, or a related field</li><li>
Psychiatric-Mental Health Nursing Certification (PMH-BC) or Crisis Intervention certification</li><li>
Experience in community-based crisis or behavioral health programs</li></ul>
Why Join BCRI<div>
 Mission-driven organization leading behavioral health crisis care 
<ul><li>️ Opportunity to shape clinical practice and program growth</li></ul>
 Collaborative, interdisciplinary team environment 
 Data-informed, quality-focused approach to care 
 Make a lasting impact on individuals, families, and the community</div>
Lead With Compassion. Respond With Expertise.
This is more than a management role &mdash; it&rsquo;s an opportunity to strengthen crisis care systems and help people find stability when they need it most.
 Apply today and help shape the future of community-based crisis services.</div>

Nurse Manager

Join Baltimore Crisis Response, Inc and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Baltimore Crisis Response, Inc

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Nurse Manager