Qureos Mentor

Banfield Pet Hospital

<div>This role requires associates to work out of a Mars Veterinary Health hub location in North America (ex: Vancouver, WA; Tampa, FL; etc.).
Summary and Qualifications:
Provides dedicated expertise in Associate Relations (AR) and Associate Well Being for the Division.
Uses data driven insights to empower and educate the People &amp; Organization (P&amp;O) and Regional teams on themes and trends.
Advise the Sr. Director Field P&amp;O and Division Directors of Field P&amp;O on AR trends and themes impacting culture within respective division and organization-wide.
Essential Responsibilities and Tasks:<ul><li>
Live and exemplify the Five Principles of Mars, Inc. within self and team.</li><li>
Lead in all legally required investigations; Harassment, Discrimination, Retaliation, and Unfair Treatment.</li><li>
Serve as field point of contact for all EEOC Charges, claims and investigations related to those charges, Labor relations, Ombudsman for appropriate action and follow up.</li><li>
Crisis Response Triage for self-harm incidents and concerns, including consulting with the field and Health and Wellbeing for after-care plan, return to work, coaching etc. Will liaison with respective stakeholders to ensure appropriate support and after-action reviews are completed.</li><li>
Reviews in partnership with the Sr. Director and Regional teams associate to Senior Leadership Team concerns, including potential response, hand off and next steps.</li><li>
Leads AR Case Review calls with P&amp;O Business Partners to ensure consistency, completion, and quality of case review notes.</li><li>
Conducts AR Case Review data and reporting analysis sharing insights with Sr. Director and Divisional P&amp;O Directors.</li><li>
Provides input, updates and recommendations on CARE training and legal compliance trainings needed in the field.</li><li>
Coaches the Regional P&amp;O Business Partners on issues related to associate relations, case management and appropriate follow up.</li><li>
Partners with Sr. Directors Field P&amp;O and Central Team Support to review and update P&amp;O Policies as needed.</li><li>
Serve as point of contact for wage and hour cases and issues in partnership with the field P&amp;O business partners.</li><li>
Other job duties as assigned.</li></ul>
Special Working Conditions:<ul><li>
Ability to work at a computer for long periods of time.</li><li>
Must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.</li><li>
Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.</li><li>
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 25 pounds.</li><li>
Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.</li><li>
The noise level in the work environment is normally moderate.</li><li>
Environment where pets are present.</li><li>
The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul>
Experience, Education and/or Training:<ul><li>
Bachelor&rsquo;s degree in Human Resources is preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.</li><li>
SHRM CP or SCP/or other HR Certification is preferred.</li><li>
10 years of experience in Associate Relations or as a Human Resource Generalist that had AR experience are required.</li><li>
Previous experience leading and conducting HR investigations is required.</li><li>
Deep understanding of employment law, including compliance, harassment, and discrimination, etc. is required.</li><li>
Previous experience influencing and communication with a variety of levels in an organization, including senior leaders, is required.</li></ul>
Salary Range:
The pay range for this role is $93,707 - $128,847.
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate&rsquo;s experience, skill level, abilities, and education, and may vary depending on location and schedule.
This posting will remain open for a minimum of five days or until a sufficient pool of qualified applicants has been received.
Benefits:
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our &ldquo;Meow-velous&rdquo; benefits:<ul><li>
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.</li></ul><ul><li>
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*</li><li>
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*</li><li>
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*</li><li>
Associate Life Insurance (company-paid) &amp; Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.</li><li>
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you&rsquo;ll have financial protection.</li><li>
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.</li><li>
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.</li><li>
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.</li><li>
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*</li><li>
Back-Up Child and Elder Care &amp; Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*</li><li>
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.</li><li>
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.</li><li>
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*</li><li>
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*</li><li>
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*</li><li>
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*</li><li>
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*</li><li>
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*</li></ul>
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs; Part-time Associates are eligible for those benefits with an asterisk (*).
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital&reg; strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT</div>

Division Associate Relations Business Partner

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Banfield Pet Hospital

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Division Associate Relations Business Partner