Qureos Mentor

Bank Muscat

Bank Muscat provides retail, corporate, and investment banking services across Oman.A Customer Service Officer is a frontline banking role responsible for helping customers with daily banking needs inside the branch.Core Responsibilities:Customer Support &amp; TransactionsAssist customers with:Account opening and closingDeposits and withdrawalsFund transfersCard services (ATM, debit/credit cards)Handle cash transactions accuratelyCustomer AssistanceAnswer customer inquiries about:LoansAccountsBanking products and servicesResolve basic complaints and escalate complex issuesBranch OperationsEnsure smooth daily branch operationsMaintain proper documentation and recordsFollow banking policies and proceduresSales &amp; Targets (Important in Banks)Promote Bank Muscat products:Personal loansCredit cardsSavings accountsAchieve assigned sales targets / cross-selling goalsCompliance &amp; AccuracyFollow strict banking regulations and compliance rulesEnsure accuracy in transactions and customer dataRequirements:Bachelor&rsquo;s degree (Business, Finance, Accounting, or related field)Good communication skills (English required, Arabic is an advantage)Basic computer skillsCustomer service or banking experience is a plus (but fresh graduates may apply for entry roles)Job Type: Full-timePay: From RO650.000 per monthWork Location: In person

Customer Support & Transactions

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 Applicants must meet the following criteria:
 
 
 
 
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 Omani National Only
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 Bachelor's Degree holder with minimum GPA 2.5
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 Year of graduation 2023 - 2026
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 Majors: IT-related and Business-related
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 Candidate is a job seeker
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Bank Muscat Graduates Internship Program

Join Bank Muscat and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bank Muscat

About Company

Customer Support & Transactions

Bank Muscat Graduates Internship Program