Qureos Mentor

Banyan Tree

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
&quot;Why work for Banyan Tree Doha? 
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views. 
Job Description 
<ul><li>
Read daily events, to acknowledge any VIP&rsquo;s arrivals.</li><li>
Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked</li><li>
Present children's menus when appropriate, and describe specials and alternative cuisine</li><li>
Serve and clear food and beverage items in an unobtrusive and professional manner</li><li>
Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures</li><li>
Carry trays, bus and reset tables with linen, china, glass and silver</li><li>
Ascertain guests&rsquo; satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved</li><li>
Follow cash and credit card procedures according to the guidelines of the accounting department</li><li>
Maintain a clean, neat and orderly restaurant throughout service</li><li>
Polish silver, refill salt, pepper and sugar, creamers, etc</li><li>
Ensure that work station is stocked with appropriate condiments at all times</li><li>
Report any guest comments regarding food and beverage to manager</li><li>
Conscientious handling and maintenance of operating equipment</li><li>
Learn and adhere to safety, sanitation and hygiene policies</li><li>
Maintain good working relationships with colleagues, and all other departments</li><li>
Maintain complete knowledge of all F&amp;B services, outlets and hotel services/features</li><li>
Perform opening/closing side duties as assigned and set all tables according to standards</li><li>
Report to manager any kinds of deviation from set standard and procedures</li><li>
Ensure that all service and storage areas are kept safe and clean</li><li>
Help minimize waste, neglect, breakages and mishandling of supplies and equipment</li><li>
Carry out light cleaning and maintenance of the outlet</li><li>
Assist other Food &amp; Beverage Outlets in their operations during peak hours if needed</li></ul> 

Qualifications 
<ul><li>
Excellent communication skills</li><li>
Hands on and proactive approach</li><li>
Able to work autonomously and as part of a team</li><li>
Passion for food and beverage</li><li>
Excellent time management</li><li>
Strong organisational skills</li></ul></div>

Waiter / Waitress

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description<div> 
Details:- 
Manage end to end social media strategy and execution for multiple businesses. The diversity of businesses you get to work with will be very high and you will be directly responsible for the growth of their social media accounts along with maintaining their brand presence there. You will work with the Graphic Design team and the Content Writing team internally to create the content for each brand. 
Responsibilities and Duties:- 
<ul><li>Strategies social media plan for allotted brands every month; right from the social media calendar to the posting strategy and offers etc</li><li>Work with the design and content team to create necessary social media content for each platform</li><li>Run paid campaigns wherever needed with the client's approval</li><li>Schedule social content once the clients approve for the entire month</li><li>Track and improve key social metrics for each brand Required Experience, Quick learner and very sharp focus on design aesthetics. - Impeccable English. You should be someone who can't even leave a punctuation wrong in anything that you send.</li><li>Sound with basic analytics to understand trends of key metrics. - Ability to coordinate with multiple people in the team and get work done</li><li>Extreme attention to detail.</li><li>High level of ownership.</li><li>Endless conversations with like minded talented individuals over tea/coffee</li></ul></div> 
Qualifications 
What you need to be successful&hellip;.<ul><li>
Bachelor&rsquo;s level education or equivalent, specialisation in digital media, journalism, or communications is an advantage but may not be essential depending on other experiences</li><li>
Strong understanding and experience with social media platforms, including Twitter, Instagram, LinkedIn</li><li>
Excellent copywriting skills and eye for design</li><li>
Strong numeracy and analytical skills with the ability to see and focus on what has the biggest impact on audience growth, revenue and profitability</li><li>
Have exceptional organisational and time-management skills and attention to detail</li><li>
Willingness to learn and ability to demonstrate creativity with impactful results</li><li>
Great communication skills and ability to work with a diverse range of people</li><li>
Self-motivated and able to handle multiple projects - often under pressure</li></ul></div>

Social Media Executive

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
Key Responsibilities:<ul><li>
Provides a friendly, smooth, prompt and courteous service to all guests and reservations.</li><li>
Responsible for the sales and management of all group bookings of 8 rooms or more</li><li>
Preparation of group information sheets (group movements) and briefing of all involved prior to arrival of group.</li><li>
Making reservations for customers based on their various requirements and budgetary allowances.</li><li>
Maximising revenue by converting enquiries, recognizing business prospects and opportunities to upsell.</li><li>
Possessing a thorough knowledge of the hotel and its offers from a product perspective and being able to use the feature and benefit sales technique confidently</li><li>
Responding to all guest enquiries in an engaging manner whilst using Accor Hotel standards with the aim of converting every enquiry into a booking by delivering efficient and intuitive guest service.</li><li>
Updating reservations ensuring a flawless arrival and departure experience.</li><li>
Understanding our targets, forecasts and figures and how your role contributes to the success of the hotel.</li><li>
Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation details are updated on all computers within required operating procedures.</li><li>
Building relationships with both our guests and your fellow colleagues</li><li>
Processing payments and sending confirmation details to customers.</li><li>
Handle guest complaints and enquiries in an efficient and professional manner and ensure the Group Services Manager is informed of any guest feedback.</li><li>
Providing support to customers who may need to amend or cancel a reservation.</li><li>
Ensure all incoming calls are dealt with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.</li><li>
Ensures a clear line of communication with other departments for special requests or other reservation-related matters.</li><li>
Participate in scheduled training and development programs provided by the Hotel to improve self and department standards and attend departmental meetings as required.</li><li>
Monitors the order and cleanliness in the office area &amp; participates in regular departmental meetings.</li></ul> 
Qualifications 
Qualities &amp; Capabilities:<ul><li>
Experience working with Opera Cloud or a related system</li><li>
Previous experience in a reception, reservation or duty manager role would be preferred</li><li>
Your passion for hospitality, and your enthusiasm for what you do are clear for all to see.</li><li>
You are gifted in building authentic relationships with our guests and colleagues, tuning into what they need and always going the extra mile to make them feel special. Nothing is too much trouble.</li><li>
You are adaptable, and enjoy doing a variety of different things. You would never say &lsquo;it&rsquo;s not my job!&rsquo;</li><li>
You have tremendous attention to detail and are committed to doing everything you can to get it right first time for our guests and colleagues</li><li>
You are constantly thinking about how we can improve the way we do things and create and even better guest and colleague experience</li><li>
You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships</li><li>
You have proven organisational and time management skills</li><li>
You have excellent communication skills, both verbal and written with the ability to communicate effectively with people at all levels</li><li>
You have a passion for delivering exceptional guest service</li><li>
You work well under pressure, juggling tasks and prioritising brilliantly, so that you consistently deliver to a high standard</li></ul></div>

Reservations Agent

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
&quot;Why work for Banyan Tree Doha? 
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views. 
Job Description 
Job Summary:
We are seeking a creative and results-driven Marketing &amp; Communications Manager to develop and implement marketing strategies that drive revenue growth and enhance the hotel's brand reputation.
Key Responsibilities:
1. Develop and execute marketing plans and campaigns to achieve revenue targets. 
2. Manage and maintain the hotel's brand identity and messaging. 
3. Create and distribute marketing materials, including brochures, flyers, and email campaigns. 
4. Develop and manage the hotel's social media presence and content. 
5. Collaborate with the sales team to develop sales collateral and support sales efforts. 
6. Analyze market trends and competitor activity to inform marketing strategies. 
7. Manage and maintain the hotel's website and online presence. 
8. Develop and manage the hotel's public relations efforts, including media relations and crisis communications. 
9. Manage and coordinate events, including press events, product launches, and promotional activities. 
10. Monitor and report on marketing metrics and ROI. 
Qualifications 
Requirements:
1. Bachelor's degree in Marketing, Communications, or related field. 
2. Minimum 3-5 years of marketing experience in the hospitality industry. 
3. Excellent creative, writing, and communication skills. 
4. Strong analytical and problem-solving skills. 
5. Ability to work in a fast-paced environment and prioritize multiple tasks. 
6. Proficiency in Adobe Creative Suite, Microsoft Office, and social media management tools.
Preferred Qualifications:
1. Experience with hotel marketing software and systems. 
2. Knowledge of SEO principles and online marketing strategies. 
3. Certification in hospitality marketing or a related field.</div>

Marketing and Communications Manager

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
We are seeking a friendly and professional Hostess to join our team in Banyan Tree Doha. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Your warm personality and attention to detail will set the tone for our restaurant and contribute to our mission of delivering exceptional customer service.<ul><li>
Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.</li><li>
Ensures proper appearance (condition of uniforms) and grooming whilst on duty.</li><li>
Handles the guest greeting upon arrival and their seating through the hostess.</li><li>
Ensures that under no circumstances the entrance is left unattended.</li><li>
Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.</li><li>
Makes herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).</li><li>
Reports cleanliness and maintenance issues to the immediate Supervisor.</li><li>
Handles guest complaints as per instructions or consults the immediate Supervisor.</li><li>
Does all mise-en place work according to the whole day service requirements.</li><li>
To report any equipment failures/problems to the Maintenance Department.</li><li>
To pass any maintenance requests to the Maintenance Department.</li><li>
To participate in any Training/Developments schemes as recommended by senior management.</li><li>
Attends all regular departmental briefings and contributes to an open communication within the assigned team.</li><li>
To treat guests and colleagues in a polite and courteous manner.</li><li>
To observe high standards of personal hygiene.</li><li>
To maintain clean and organized side stations at all times.</li><li>
To anticipate customers&rsquo; needs.</li></ul> 

Qualifications 
<ul><li>
Ideally with a relevant degree or diploma in Hospitality or Tourism management.</li><li>
Minimum 2 years of work experience in hotel operations. Good customer service, communications, and interpersonal skills are a must.</li></ul></div>

Hostess

<div>Company Description 
Banyan Group is one of the world&rsquo;s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. 
The Group&rsquo;s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya. 
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.
Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a &#64257;tness center and 7 dining options. 
Job Description 
Banyan Tree Dubai is seeking a highly experienced and guest-centric Floor Manager to lead our Lobby Lounge, a sophisticated Japanese Teahouse-inspired concept. This role is ideal for an individual passionate about luxury hospitality, authentic cultural experiences, and delivering impeccable service at every touchpoint. You will ensure that every guest enjoys a memorable, seamless experience, reflecting the signature warmth, attention to detail, and personalized service that Banyan Tree is renowned for globally. This is a unique opportunity to oversee a luxurious, culturally immersive lounge experience, ensuring every guest interaction reflects Banyan Tree&rsquo;s signature warmth and meticulous attention to detail.
Key Responsibilities:<ul><li>
Lead, mentor, and inspire a team of lounge hosts, servers, and bartenders to consistently exceed guest expectations.</li><li>
Uphold the highest standards of service excellence, ensuring every interaction reflects Banyan Tree&rsquo;s luxury ethos.</li><li>
Oversee daily operations, including reservations, seating, and guest flow, maintaining efficiency without compromising on service quality.</li><li>
Collaborate closely with the culinary and beverage teams to ensure flawless delivery of food and beverage offerings, with attention to presentation, taste, and authenticity.</li><li>
Anticipate guest needs and preferences, handling inquiries, special requests, and feedback with professionalism and discretion.</li><li>
Maintain the ambiance, design, and cultural integrity of the Japanese Teahouse concept, creating an immersive and tranquil environment.</li><li>
Monitor inventory, manage cost controls, and ensure operational compliance with hygiene, safety, and Banyan Tree standards.</li><li>
Continuously identify opportunities to enhance the guest experience and service excellence.</li></ul> 
Qualifications<ul><li> 
Proven experience in luxury F&amp;B management, ideally within Asian or Japanese concepts.</li><li>
Passion for delivering flawless guest experiences with attention to detail.</li><li>
Strong leadership, communication, and organizational skills.</li><li>
Knowledge of F&amp;B operations, cost control, and service standards.</li><li>
Flexibility to work evenings, weekends, and public holidays.</li><li>
Multilingual abilities (Japanese/English) and luxury hotel experience.</li><li>
Natural ambassador of Banyan Tree&rsquo;s ethos of personalized, heartfelt hospitality.</li></ul> 
Additional Information 
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success</div>

Floor Manager (Japanese Teahouse)

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
&quot;Why work for Banyan Tree Doha? 
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views. 
Job Description 
We are seeking a highly skilled and organized Engineer and Coordinator to join our team in Doha, Qatar. In this dynamic role, you will combine your technical engineering expertise with strong coordination abilities to ensure the successful execution of projects and initiatives.<ul><li>
Lead and coordinate engineering projects from conception to completion, ensuring adherence to timelines, budgets, and quality standards</li><li>
Collaborate with cross-functional teams to develop and implement engineering solutions</li><li>
Analyze complex engineering problems and provide innovative solutions</li><li>
Prepare and review technical documentation, including reports, specifications, and drawings</li><li>
Coordinate with internal departments, external vendors, and stakeholders to ensure project alignment and success</li><li>
Monitor project progress, identify potential issues, and implement corrective actions as needed</li><li>
Ensure compliance with industry standards, regulations, and company policies</li><li>
Participate in continuous improvement initiatives to enhance engineering processes and methodologies</li><li>
Mentor and guide junior team members, fostering a culture of knowledge sharing and professional growth</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Engineering (specific field relevant to the company's focus)</li><li>
Minimum of 3-5 years of experience in engineering and project coordination</li><li>
Strong technical skills and in-depth knowledge of engineering principles and practices</li><li>
Proficiency in relevant engineering software and tools</li><li>
Excellent project management skills with the ability to handle multiple projects simultaneously</li><li>
Strong analytical and problem-solving abilities</li><li>
Outstanding organizational and coordination skills</li><li>
Excellent communication skills, both verbal and written</li><li>
Ability to work effectively in a team environment and lead cross-functional groups</li><li>
Knowledge of industry standards, regulations, and best practices</li><li>
Familiarity with quality control processes and continuous improvement methodologies</li><li>
Project Management Professional (PMP) certification is preferred</li><li>
Fluency in English is required; knowledge of Arabic is a plus</li></ul></div>

Engineering Coordinator

Join Banyan Tree and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.