Qureos Mentor

Bassett Healthcare Network

<div>Overview:
<div>
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.</div>
Responsibilities:
<p>
The <b>Staff Registered Nurse, Emergency Department</b> manages goal directed nursing care through use of the nursing process and the principles of primary nursing in accordance with departmental and hospital policies and procedures.</p><br>
<p></p><ul><li>
 Keeps patients and family informed regularly and prn</li><li>
Assesses and diagnoses patient and family needs in order to provide quality care to assigned patients</li><li>
Develops, discusses and communicates a realistic problem list (plan of care) for each patient, in collaboration with family/significant other in order to address all identified needs</li><li>
Demonstrates the skills and judgment necessary to implement medical plan of care, nursing interventions and procedures as necessary for the care of the patient</li><li>
Evaluates the identified problems, care provided, and patient&rsquo;s responses are reassessed in order to meet patient, and family needs to assure overall quality of care delivered</li><li>
Maintains up to date and accurate documentation of nursing care provided to assure the integration of information for use by the health care team, in order to assure quality care</li><li>
Maintains current knowledge/certification/licensure. Pursues professional growth and development</li><li>
Functions as a role model for current and new staff</li><li>
Performs all responsibilities required by the emergency unit/critical care division as defined in the scope of service, to assure that the unique nature of the client is addressed. This includes, but is not limited to the age of the client served</li><li>
Utilizes and follows national patient safety standards and develops practice standards that are evidence based</li><li>
Staff Registered Nurse Certification Requirements: http://bhn.bassett.org/mib/hr/Documents/Certification%20Requirements%20- %20Staff%20Registered%20Nurse.pdf</li></ul>
Qualifications:
<div><b>
Education:</b></div><ul><li>
2 Year/Associate Degree in Nursing, required</li><li>
4 Year/Bachelor's Degree in Nursing, preferred</li></ul><div><b>
Experience:</b></div><ul><li>
Minimum 1 year hospital Med/Surg experience, preferred</li><li>
Critical care nursing experience, preferred</li></ul><div><b>
Licensure/Certifications:</b></div><ul><li>
Valid NYS RN license, required</li><li>
BLS, ACLS, PALS certifications will be required within 6 months</li><li>
TNCC Certification within 1 year of employment, preferred</li><li>
EPNC, SANE certifications, preferred</li></ul><div><b>
Skills:</b></div><ul><li>
Accountability</li><li>
Clinical Skills</li><li>
Communication</li><li>
Critical Thinking</li><li>
Interacting with People</li><li>
Multi-Tasking</li></ul><div><b>
Physical Requirements:</b></div><ul><li>
Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects</li><li>
Occasional climbing, crouching, kneeling, stooping, fit testing</li><li>
Frequent typing/clerical/dexterity, grasping, hearing, lifting, pulling, pushing, reaching, repetitive motion, seeing/monitor/computer use, standing, talking, visual acuity (color, depth, perception), walking</li></ul><div><b>
Hazards:</b></div><ul><li>
Occasional chemical, explosives, mechanical, radiation/radiant energy</li><li>
Frequent bodily fluids/bloodborne exposure</li></ul><div><b>
Working Conditions:</b></div><ul><li>
Occasional odors</li></ul><div><b>
Travel:</b></div><ul><li>
No travel required</li></ul>
Total Rewards:
<div>
Bassett Healthcare Network&rsquo;s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:</div><ul><li>
Paid time off, including company holidays, vacation, and sick time</li><li>
Medical, dental and vision insurance</li><li>
Life insurance and disability protection</li><li>
Retirement benefits including an employer match</li><li>
And more!</li></ul><div>
Specific benefit offerings may vary by location and/or position.</div><br>
<div></div>
Pay Transparency Statement (Text Only): Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement. Min: USD $38.45/Hr. Max: USD $51.29/Hr. EEO Statement (Text Only): We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.</div>

Staff Registered Nurse - Emergency Department - Evenings (11:00 AM - 11:00 PM)

<div>Overview:
<div>
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.</div>
Responsibilities:
<div>
The <b>Staff Registered Nurse, OR </b>manages individualized, goal-directed nursing care through use of the nursing process and the principles of primary nursing in accordance with departmental and hospital policies and procedures. Cares for ages Pediatric through advanced age and end of life.</div><ul><li>
Assesses and diagnoses patient and family needs to provide quality care to assigned patients and documents findings in the EMR</li><li>
Performs admission assessment within six hours of admission or in accordance with specific unit standards. Reviews and acknowledges all MD orders for assigned patients</li><li>
Identifies and documents nursing diagnosis on patients&rsquo; plan of care promptly</li><li>
Identifies and documents patient/family/significant other teaching needs upon admission</li><li>
Identifies discharge-planning needs of patient/family/significant other of admission</li><li>
Develops, discusses, and communicates a realistic problem list (plan of care) for each patient, in collaboration with each patient/family/significant other in order to address all identified needs. Plan of care will include nursing diagnosis statement for each identified problem</li><li>
Develops patient/family/significant other teaching and discharge plan as per unit standard</li><li>
Demonstrates the skills and judgment necessary to implement medical plan of care, nursing interventions, and procedures as necessary for the care of the patient</li><li>
Demonstrates knowledge of hospital policies and procedures for verifying, scanning, administering, and recording medications</li><li>
Demonstrates knowledge of commonly used meds: action, dose, and side effects. Observes five Rs for administering meds: right patient, right drug, right dose, right method, and right time</li><li>
Demonstrates proper procedures in all methods of medication administration. Administers blood and blood products competently following hospital policy and procedures</li><li>
Initiates and maintains IV access according to hospital policy and procedures</li><li>
Assesses and documents IV site q4o or per unit standard, ensures IV site is labeled AAT</li><li>
Evaluates the identified problems, care provided, and patient&rsquo;s responses are reassessed in order to meet patient, and family needs to ensure overall quality of care delivered</li><li>
Reassessment of plan of care is done every shift</li><li>
Assesses the patient/significant other&rsquo;s response to teaching plan in order to evaluate the effectiveness of the plan</li><li>
Based on reassessment, plan of care will remain the same or be modified to meet the patient/significant others identified needs</li><li>
Functions as a role model for current and new staff. Facilitates problem resolution among peers</li><li>
Demonstrates a constructive approach during all interactions with staff and nurse leaders toward the organization</li><li>
Performs all responsibilities/duties required by the unit/med-surg division as specific to the scope of service to ensure that the unique nature of the client is addressed</li><li>
Demonstrates knowledge of procedures and theories related to the care of the orthopedic patient</li><li>
Demonstrates knowledge of procedures and theories of PCA and epidural pain management modalities. Consistently documents pre/post pain med assessments</li><li>
Demonstrated knowledge and procedures of theories of capillary blood glucose testing</li><li>
Follows MD orders and accurately documents I &amp; O&rsquo;s</li><li>
Utilizes appropriate PPE and precautions prn</li><li>
Staff Registered Nurse Certification Requirements: http://bhn.bassett.org/mib/hr/Documents/Certification%20Requirements%20- %20Staff%20Registered%20Nurse.pdf</li></ul>
Qualifications:
<div><b>
Education:</b></div><ul><li>
2 year / Associate Degree in Nursing, required</li><li>
4 year / Bachelor's Degree in Nursing, preferred</li></ul><p><b>
Experience:</b></p><ul><li>
Minimum 2 years OR or Med/Surg experience, preferred</li></ul><div></div><div><b><br>
License/ Certification:</b></div><ul><li>
Valid NYS Registered Nurse license, required</li><li>
BLS, ACLS certifications within 6 months from date of hire, required</li><li>
CNOR Certification, preferred</li></ul><div><b>
Skills:</b></div><ul><li>
Accountability</li><li>
Clinical Skills</li><li>
Communication</li><li>
Critical Thinking</li><li>
Interacting with People</li><li>
Multi-tasking</li></ul><div><b>
Physical Requirements:</b></div><ul><li>
Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects</li><li>
Occasional climbing, crouching, kneeling, and stooping, fit testing</li><li>
Frequent typing/clerical/dexterity, grasping, hearing, lifting, pulling, pushing, reaching, repetitive motion, seeing/monitor/computer use, standing, talking, walking, and visual acuity (color, depth, perception)</li></ul><div><b>
Hazards:</b></div><ul><li>
Occasional chemical, explosives, mechanical, and radiation/radiant energy</li><li>
Frequent bodily fluids/bloodborne exposure</li></ul><div><b>
Working Conditions:</b></div><ul><li>
Occasional odors</li></ul><p><b>
Travel:</b></p><ul><li>
No travel required</li></ul>
Total Rewards:
<div>
Bassett Healthcare Network&rsquo;s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:</div><ul><li>
Paid time off, including company holidays, vacation, and sick time</li><li>
Medical, dental and vision insurance</li><li>
Life insurance and disability protection</li><li>
Retirement benefits including an employer match</li><li>
And more!</li></ul><div>
Specific benefit offerings may vary by location and/or position.</div>
Pay Transparency Statement (Text Only): Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement. Min: USD $38.45/Hr. Max: USD $51.29/Hr. EEO Statement (Text Only): We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.</div>

Staff Registered Nurse - OR

<div>Overview:
<div>
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.</div>
Responsibilities:
<div>
The <b>Registered Professional Nurse III, Ambulatory Care</b> is accountable for the delivery of safe patient care utilizing the nursing process. The RN assesses, plans, delivers, coordinates, integrates, and evaluates nursing care related to patient needs. The RN contributes to the support of patients through interdisciplinary teamwork.</div><div>
The RN III provides leadership to department staff, serving as a resource and mentor. These RNs contribute to the body of professional nursing practice through participation in research, committee work, and professional organizations, internal and external.</div><ul><li>
Provides nursing care and services to patients throughout the life span and in various settings consistent with educational preparation.</li><li>
Collects and records relevant patient health data accurately and works in collaboration with the care team to contribute to the plan of care.</li><li>
Analyzes assessment data to identify patient problems and utilizes date to continuously meet care coordination needs.</li><li>
Identifies expected outcomes individualized to the patient.</li><li>
Evaluates patient response to plan of care and works in collaboration with the inter-professional team to make any needed adjustments.</li><li>
Implements and records interventions appropriate to diagnosis or patient problem.</li><li>
Evaluates the patient&rsquo;s progress toward attainment of identified goals and initiates or participates in patient outcome improvement activities.</li><li>
Adheres to approved, research-based practice standards.</li><li>
Directs and supervises patient care provided by LPNs and support personnel.</li><li>
Performs and documents Point of Care (POC) testing and quality control in accordance with established laboratory policies and procedures.</li><li>
Maintains and documents testing reagents/supplies and equipment according to established laboratory procedures.</li><li>
Acts effectively as a group leader or preceptor when assigned.</li><li>
Advocates for patients to ensure that care preserves and protects the patient&rsquo;s autonomy, dignity and rights.</li><li>
Delivers care in a non-judgmental and non-discriminatory manner that is sensitive to patient diversity.</li><li>
Assures that patients have informed consent signed for indicated procedures, 100% of the time, as measured by random supervisory chart review.</li><li>
Acquires and maintains current knowledge and skills in his or her area of practice.</li><li>
Provides proof of current BLS validation to supervisor.</li><li>
Completes required unit credentialing according to departmental policy by providing documented evidence of completion to supervisor.</li><li>
Provides to supervisor /manager evidence of completion of all required training and competency validation.</li><li>
Develops a plan of care that describes interventions to attain expected outcomes, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation.</li><li>
Implements and records interventions appropriate to diagnosis or patient problem, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation.</li><li>
Evaluates the patient&rsquo;s progress toward attainment of identified goals, with no more than 2-3 exceptions, as measured by random supervisory observation and random supervisory chart review.</li><li>
Adheres to approved, research-based practice standards, with no more than 2-3 exceptions, as measured by direct supervisory observation and random supervisory chart review.</li><li>
Directs and supervises patient care provided by LPNs and support personnel 100% of the time according to department guidelines, as measured by co-worker feedback and managerial observation.</li><li>
Performs and documents Point of Care (POC) testing and quality control in accordance with established laboratory policies and procedures, with no more than 1 exception per year, as observed by supervisor and POC staff.</li><li>
Maintains and documents testing reagents/supplies and equipment according to established laboratory procedures, with no more than 1 exception per year, as observed by supervisor and POC staff.</li><li>
Acts effectively as a group leader or preceptor when assigned, as determined by co-worker or preceptee feedback and direct managerial observation.</li><li>
Advocates for patients to ensure that care preserves and protects the patient&rsquo;s autonomy, dignity and rights.</li><li>
Delivers care in a non-judgmental and non-discriminatory manner that is sensitive to patient diversity, 100% of the time, as measured by no significant, substantiated patient or peer complaints received by the manager/supervisor.</li><li>
Assures that patients have informed consent signed for indicated procedures, 100% of the time, as measured by random supervisory chart review.</li><li>
Acquires and maintains current knowledge and skills in his or her area of practice.</li><li>
Provides proof of current BLS validation to supervisor. (To achieve excellence, one must do this in a proactive, timely manner prior to due date)</li><li>
Completes required unit credentialing according to departmental policy by providing documented evidence of completion to supervisor.</li><li>
Provides to supervisor evidence of completion of all required training and competency validation. (To achieve excellence, one must take personal responsibility for this task and complete by due date)</li><li>
Performs Similar or related duties as requested or directed.</li><li>
Triennial completion of professional nursing pathway for current practice level and provides evidence of completion to supervisor.</li><li>
Provides an annual in-service for co-workers and provides documented evidence of activity to supervisor.</li><li>
Demonstrates clinical problem-solving ability through written exemplar, patient/family feedback, co-worker report or direct managerial observation.</li></ul>
Qualifications:
<div><b>
Education:</b></div><ul><li>
2 year / Associate Degree in Nursing, required or...</li><li>
Vocational / Technical Diploma Professional Nursing Program, required or...</li><li>
4 year / Bachelor's Degree in Nursing, required</li></ul><div>
All RN&rsquo;s hired and do not currently hold a BSN will be expected to demonstrate enrollment in a bachelor&rsquo;s prepared nursing program within 4 years of hire. BSN must be completed within 10 years. RN&rsquo;s licensed on or before 12/19/17 are/remain exempt from this requirement.</div><div></div><div><b><br>
Experience:</b></div><ul><li>
Minimum 3 years Registered Nurse experience, required</li><li>
Minimum1-year Registered Nurse experience must be within relevant practice area, required</li><li>
Previous experience as a charge nurse/leadership role, preferred</li></ul><div><b>
License/ Certification:</b></div><ul><li>
Current NYS license as a Registered Nurse, required</li><li>
BLS certification will be required within 6 months</li><li>
Other certifications may be needed based on department requirements</li></ul><div><b>
Skills:</b></div><ul><li>
Leadership</li><li>
Clinical Skills</li><li>
Multi-Tasking</li><li>
Attention to Detail</li><li>
Advocacy</li><li>
Adaptability</li><li>
Training
</li></ul><div><b>Physical Requirements:</b></div><ul><li>
Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects</li><li>
Occasional balancing, climbing, crouching, kneeling, lifting, pulling, pushing, reaching</li><li>
Frequent fit testing</li><li>
Constant typing/clerical/dexterity, grasping, hearing, repetitive motion, seeing/monitor/computer use, standing, stooping, talking, visual acuity (color, depth, perception), walking</li></ul><div><b>
Hazards:</b></div><ul><li>
Occasional radiation/radiant energy</li><li>
Frequent bodily fluids/bloodborne exposure</li></ul><div><b>
Working Conditions:</b></div><ul><li>
Occasional noise, vibration, wet and/or humid</li><li>
Frequent odors</li></ul><div><b>
Travel:</b></div><ul><li>
Occasional Travel - The job may require travel from time-to-time, but not on a regular basis</li></ul>
Total Rewards:
<div>
Bassett Healthcare Network&rsquo;s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:</div><ul><li>
Paid time off, including company holidays, vacation, and sick time</li><li>
Medical, dental and vision insurance</li><li>
Life insurance and disability protection</li><li>
Retirement benefits including an employer match</li><li>
And more!</li></ul><div>
Specific benefit offerings may vary by location and/or position.</div>
Pay Transparency Statement (Text Only): Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement. Min: USD $39.79/Hr. Max: USD $60.20/Hr. EEO Statement (Text Only): We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.</div>

Registered Nurse III, Ambulatory Care

<div>Overview:
<div>
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.</div>
Responsibilities:
<div>
The <b>Registered Professional Nurse II, Ambulatory Care</b> is accountable for the delivery of safe patient care utilizing the nursing process. The RN assesses, plans, delivers, coordinates, integrates, and evaluates nursing care related to patient needs. The RN contributes to the support of patients through interdisciplinary teamwork.</div><ul><li>
Provides nursing care and services to patients throughout the life span and in various settings consistent with educational preparation.<br>
</li><li>
Collects and records relevant patient health data accurately and works in collaboration with the care team to contribute to the plan of care.<br>
</li><li>
Analyzes assessment data to identify patient problems and utilizes date to continuously meet care coordination needs.<br>
</li><li>
Identifies expected outcomes individualized to the patient.<br>
</li><li>
Evaluates patient response to plan of care and works in collaboration with the inter-professional team to make any needed adjustments.<br>
</li><li>
Implements and records interventions appropriate to diagnosis or patient problem.<br>
</li><li>
Evaluates the patient&rsquo;s progress toward attainment of identified goals and initiates or participates in patient outcome improvement activities.<br>
</li><li>
Adheres to approved, research-based practice standards.<br>
</li><li>
Directs and supervises patient care provided by LPNs and support personnel.<br>
</li><li>
Performs and documents Point of Care (POC) testing and quality control in accordance with established laboratory policies and procedures.<br>
</li><li>
Maintains and documents testing reagents/supplies and equipment according to established laboratory procedures.<br>
</li><li>
Acts effectively as a group leader or preceptor when assigned.<br>
</li><li>
Advocates for patients to ensure that care preserves and protects the patient&rsquo;s autonomy, dignity and rights.<br>
</li><li>
Delivers care in a non-judgmental and non-discriminatory manner that is sensitive to patient diversity.<br>
</li><li>
Assures that patients have informed consent signed for indicated procedures, 100% of the time, as measured by random supervisory chart review.<br>
</li><li>
Acquires and maintains current knowledge and skills in his or her area of practice.<br>
</li><li>
Provides proof of current BLS validation to supervisor.<br>
</li><li>
Completes required unit credentialing according to departmental policy by providing documented evidence of completion to supervisor.<br>
</li><li>
Provides to supervisor /manager evidence of completion of all required training and competency validation.<br>
</li><li>
Performs Similar or related duties as requested or directed.<br>
</li><li>
Completion of professional nursing pathway for current practice level and provides evidence of completion to supervisor every three years.</li></ul>
Qualifications:
<div><b>
Education:</b></div><ul><li>
2 year / Associate Degree in Nursing, required or...</li><li>
Vocational / Technical Diploma Professional Nursing Program, required or...</li><li>
4 year / Bachelor's Degree in Nursing, preferred</li></ul><div>
All RN&rsquo;s hired and do not currently hold a BSN will be expected to demonstrate enrollment in a bachelor&rsquo;s prepared nursing program within 4 years of hire. BSN must be completed within 10 years. RN&rsquo;s licensed on or before 12/19/17 are/remain exempt from this requirement.</div><div></div><div><b><br>
Experience:</b></div><ul><li>
Minimum one year of experience as a Registered Nurse, required</li></ul><div><b>
License/ Certification:</b></div><ul><li>
Current NYS license as a Registered Nurse, required</li><li>
BLS certification will be required within 6 months</li><li>
Other certifications may be needed based on department requirements</li></ul><div><b>
Skills:</b></div><ul><li>
Leadership</li><li>
Clinical Skills</li><li>
Multi-Tasking</li><li>
Attention to Detail</li><li>
Advocacy</li><li>
Adaptability</li></ul><div><b>
Physical Requirements:</b></div><ul><li>
Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects</li><li>
Occasional balancing, climbing, crouching, kneeling, lifting, pulling, pushing, reaching</li><li>
Frequent fit testing</li><li>
Constant typing, grasping, hearing, repetitive motion, seeing, standing, stooping, talking, walking, visual acuity</li></ul><div><b>
Hazards:</b></div><ul><li>
Occasional bodily fluids/bloodborne exposure, burns<br>
chemical, electrical, explosives, mechanical, radiation/radiant energy</li></ul><div><b>
Working Conditions:</b></div><ul><li>
Occasional noise, vibration, wet and/or humid, dust, fumes, gases, mists</li><li>
Frequent odors</li></ul><div><b>
Travel:</b></div><ul><li>
Occasional Travel - The job may require travel from time- to-time, but not on a regular basis</li></ul>
Total Rewards:
<div>
Bassett Healthcare Network&rsquo;s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:</div><ul><li>
Paid time off, including company holidays, vacation, and sick time</li><li>
Medical, dental and vision insurance</li><li>
Life insurance and disability protection</li><li>
Retirement benefits including an employer match</li><li>
And more!</li></ul><div>
Specific benefit offerings may vary by location and/or position.</div><div></div><div><br>
We are also offering a sign-on bonus for this position! The bonus amounts are based on the position type and are listed below. Additional details and eligibility requirements will be discussed during the interview process. Current employees of Bassett Healthcare Network are not eligible and are encouraged to apply through the internal job board. At the discretion of leadership, this program may terminate or be suspended at any time.</div><div></div><div><br>
Bonus Amount:</div><ul><li>
RN (excluding management) sign-on bonuses are awarded in the amount of $20,000 for full time</li><li>
LPN sign on bonuses are awarded in the amount of $10,000 for full time</li></ul><div>
Eligible Employers:</div><ul><li>
A.O. Fox Hospital, Bassett Medical Center, Cobleskill Regional Hospital, Little Falls Hospital, O'Connor Hospital, Valley Health Services and Valley Residential Services</li></ul>
Pay Transparency Statement (Text Only): Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement. Min: USD $40.58/Hr. Max: USD $60.87/Hr. EEO Statement (Text Only): We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.</div>

Registered Nurse II, Ambulatory Care

<div>Overview:
<div>
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.</div>
Responsibilities:
<div>
The <b>Registered Professional Nurse III, Ambulatory Care</b> is accountable for the delivery of safe patient care utilizing the nursing process. The RN assesses, plans, delivers, coordinates, integrates, and evaluates nursing care related to patient needs. The RN contributes to the support of patients through interdisciplinary teamwork.</div><div>
The RN III provides leadership to department staff, serving as a resource and mentor. These RNs contribute to the body of professional nursing practice through participation in research, committee work, and professional organizations, internal and external.</div><ul><li>
Provides nursing care and services to patients throughout the life span and in various settings consistent with educational preparation.</li><li>
Collects and records relevant patient health data accurately and works in collaboration with the care team to contribute to the plan of care.</li><li>
Analyzes assessment data to identify patient problems and utilizes date to continuously meet care coordination needs.</li><li>
Identifies expected outcomes individualized to the patient.</li><li>
Evaluates patient response to plan of care and works in collaboration with the inter-professional team to make any needed adjustments.</li><li>
Implements and records interventions appropriate to diagnosis or patient problem.</li><li>
Evaluates the patient&rsquo;s progress toward attainment of identified goals and initiates or participates in patient outcome improvement activities.</li><li>
Adheres to approved, research-based practice standards.</li><li>
Directs and supervises patient care provided by LPNs and support personnel.</li><li>
Performs and documents Point of Care (POC) testing and quality control in accordance with established laboratory policies and procedures.</li><li>
Maintains and documents testing reagents/supplies and equipment according to established laboratory procedures.</li><li>
Acts effectively as a group leader or preceptor when assigned.</li><li>
Advocates for patients to ensure that care preserves and protects the patient&rsquo;s autonomy, dignity and rights.</li><li>
Delivers care in a non-judgmental and non-discriminatory manner that is sensitive to patient diversity.</li><li>
Assures that patients have informed consent signed for indicated procedures, 100% of the time, as measured by random supervisory chart review.</li><li>
Acquires and maintains current knowledge and skills in his or her area of practice.</li><li>
Provides proof of current BLS validation to supervisor.</li><li>
Completes required unit credentialing according to departmental policy by providing documented evidence of completion to supervisor.</li><li>
Provides to supervisor /manager evidence of completion of all required training and competency validation.</li><li>
Develops a plan of care that describes interventions to attain expected outcomes, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation.</li><li>
Implements and records interventions appropriate to diagnosis or patient problem, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation.</li><li>
Evaluates the patient&rsquo;s progress toward attainment of identified goals, with no more than 2-3 exceptions, as measured by random supervisory observation and random supervisory chart review.</li><li>
Adheres to approved, research-based practice standards, with no more than 2-3 exceptions, as measured by direct supervisory observation and random supervisory chart review.</li><li>
Directs and supervises patient care provided by LPNs and support personnel 100% of the time according to department guidelines, as measured by co-worker feedback and managerial observation.</li><li>
Performs and documents Point of Care (POC) testing and quality control in accordance with established laboratory policies and procedures, with no more than 1 exception per year, as observed by supervisor and POC staff.</li><li>
Maintains and documents testing reagents/supplies and equipment according to established laboratory procedures, with no more than 1 exception per year, as observed by supervisor and POC staff.</li><li>
Acts effectively as a group leader or preceptor when assigned, as determined by co-worker or preceptee feedback and direct managerial observation.</li><li>
Advocates for patients to ensure that care preserves and protects the patient&rsquo;s autonomy, dignity and rights.</li><li>
Delivers care in a non-judgmental and non-discriminatory manner that is sensitive to patient diversity, 100% of the time, as measured by no significant, substantiated patient or peer complaints received by the manager/supervisor.</li><li>
Assures that patients have informed consent signed for indicated procedures, 100% of the time, as measured by random supervisory chart review.</li><li>
Acquires and maintains current knowledge and skills in his or her area of practice.</li><li>
Provides proof of current BLS validation to supervisor. (To achieve excellence, one must do this in a proactive, timely manner prior to due date)</li><li>
Completes required unit credentialing according to departmental policy by providing documented evidence of completion to supervisor.</li><li>
Provides to supervisor evidence of completion of all required training and competency validation. (To achieve excellence, one must take personal responsibility for this task and complete by due date)</li><li>
Performs Similar or related duties as requested or directed.</li><li>
Triennial completion of professional nursing pathway for current practice level and provides evidence of completion to supervisor.</li><li>
Provides an annual in-service for co-workers and provides documented evidence of activity to supervisor.</li><li>
Demonstrates clinical problem-solving ability through written exemplar, patient/family feedback, co-worker report or direct managerial observation.</li></ul>
Qualifications:
<div><b>
Education:</b></div><ul><li>
2 year / Associate Degree in Nursing, required or...</li><li>
Vocational / Technical Diploma Professional Nursing Program, required or...</li><li>
4 year / Bachelor's Degree in Nursing, required</li></ul><div>
All RN&rsquo;s hired and do not currently hold a BSN will be expected to demonstrate enrollment in a bachelor&rsquo;s prepared nursing program within 4 years of hire. BSN must be completed within 10 years. RN&rsquo;s licensed on or before 12/19/17 are/remain exempt from this requirement.</div><div></div><div><b><br>
Experience:</b></div><ul><li>
Minimum 3 years Registered Nurse experience, required</li><li>
Minimum1-year Registered Nurse experience must be within relevant practice area, required</li><li>
Previous experience as a charge nurse/leadership role, preferred</li></ul><div><b>
License/ Certification:</b></div><ul><li>
Current NYS license as a Registered Nurse, required</li><li>
BLS certification will be required within 6 months</li><li>
Other certifications may be needed based on department requirements</li></ul><div><b>
Skills:</b></div><ul><li>
Leadership</li><li>
Clinical Skills</li><li>
Multi-Tasking</li><li>
Attention to Detail</li><li>
Advocacy</li><li>
Adaptability</li><li>
Training
</li></ul><div><b>Physical Requirements:</b></div><ul><li>
Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects</li><li>
Occasional balancing, climbing, crouching, kneeling, lifting, pulling, pushing, reaching</li><li>
Frequent fit testing</li><li>
Constant typing/clerical/dexterity, grasping, hearing, repetitive motion, seeing/monitor/computer use, standing, stooping, talking, visual acuity (color, depth, perception), walking</li></ul><div><b>
Hazards:</b></div><ul><li>
Occasional radiation/radiant energy</li><li>
Frequent bodily fluids/bloodborne exposure</li></ul><div><b>
Working Conditions:</b></div><ul><li>
Occasional noise, vibration, wet and/or humid</li><li>
Frequent odors</li></ul><div><b>
Travel:</b></div><ul><li>
Occasional Travel - The job may require travel from time-to-time, but not on a regular basis</li></ul>
Total Rewards:
<div>
Bassett Healthcare Network&rsquo;s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:</div><ul><li>
Paid time off, including company holidays, vacation, and sick time</li><li>
Medical, dental and vision insurance</li><li>
Life insurance and disability protection</li><li>
Retirement benefits including an employer match</li><li>
And more!</li></ul><div>
Specific benefit offerings may vary by location and/or position.</div><div></div><div><br>
We are also offering a sign-on bonus for this position! The bonus amounts are based on the position type and are listed below. Additional details and eligibility requirements will be discussed during the interview process. Current employees of Bassett Healthcare Network are not eligible and are encouraged to apply through the internal job board. At the discretion of leadership, this program may terminate or be suspended at any time.</div><div></div><div><br>
Bonus Amount:</div><ul><li>
RN (excluding management) sign-on bonuses are awarded in the amount of $20,000 for full time</li><li>
LPN sign on bonuses are awarded in the amount of $10,000 for full time</li></ul><div>
Eligible Employers:</div><ul><li>
A.O. Fox Hospital, Bassett Medical Center, Cobleskill Regional Hospital, Little Falls Hospital, O'Connor Hospital, Valley Health Services and Valley Residential Services</li></ul>
Pay Transparency Statement (Text Only): Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement. Min: USD $39.79/Hr. Max: USD $60.20/Hr. EEO Statement (Text Only): We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.</div>

Registered Nurse III, Ambulatory Care - Palliative Care

<div>Overview:
<div>
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.</div>
Responsibilities:
<div>
The <b>Registered Professional</b> <b>Nurse II, Acute Care</b> is accountable for the delivery of safe patient care utilizing the nursing process. The RN assesses, plans, delivers, coordinates, integrates, and evaluates nursing care related to patient needs. The RN contributes to the support of patients through interdisciplinary teamwork.</div><ul><li>
Provides nursing care and services to patients throughout the life span and in various settings consistent with educational preparation.</li><li>
Collects, analyzes and records relevant patient health data accurately, with no more than 3-5 exceptions, as measured by random supervisory chart review and/or direct supervisory observation and co-worker feedback.</li><li>
Analyzes assessment data to identify patient problems, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation.</li><li>
Identifies expected outcomes individualized to the patient, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation.</li><li>
Develops a plan of care that describes interventions to attain expected outcomes, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation.</li><li>
Implements and records interventions appropriate to diagnosis or patient problem, with no more than 3-5 exceptions, as measured by random supervisory chart review and/or direct supervisory observation.<br>
</li><li>
Evaluates the patient&rsquo;s progress toward attainment of identified goals, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation.<br>
</li><li>
Adheres to approved, research-based practice standards, with no more than 2-3 exceptions, as measured by direct supervisory observation and random supervisory chart review.</li><li>
Directs and supervises patient care provided by LPNs and support personnel 100% of the time according to department guidelines, as measured by co-worker feedback and managerial observation.</li><li>
Demonstrates consideration of safety, effective utilization of equipment and materials, and cost in managing patient care, as measured by direct supervisory observation and co-worker feedback.<br>
</li><li>
Acts effectively as charge nurse, group leader or preceptor when assigned, as determined by co-worker or preceptee feedback and direct managerial observation.<br>
</li><li>
Writes a progress note that demonstrates an understanding of the patient&rsquo;s status and progress toward achievement of goals (80-90%).</li><li>
Ability to function in charge nurse or leadership capacity as determined by practice arena.</li><li>
Advocates for patients to ensure that care preserves and protects the patient&rsquo;s autonomy, dignity and rights.</li><li>
Delivers care in a non-judgmental and non-discriminatory manner that is sensitive to patient diversity, 100% of the time, as measured by no significant, substantiated patient or peer complaints received by the manager/supervisor.</li><li>
Assures that patients have informed consent signed for indicated procedures, 100% of the time, as measured by random supervisory chart review.</li><li>
Acts on behalf of patients in an ethical manner 100% of the time, as measured by co-worker and patient feedback and managerial observation.<br>
</li><li>
Adheres to ANA Code of Ethics for Professional Nurses.</li><li>
Acquires and maintains current knowledge and skills in his or her area of practice.</li><li>
Provides proof of current licensure validation to supervisor. (To achieve excellence, one must do this in a proactive, timely manner prior to due date).</li><li>
Completes required unit credentialing according to departmental policy by providing documented evidence of completion to supervisor.</li><li>
Provides to supervisor evidence of completion of all required training and competency validation. (To achieve excellence, one must take personal responsibility for this task and complete by the due date).</li><li>
Participates in level appropriate number of hours of educational activity, according to pathway, related to job function annually and provides documented evidence of attendance or activity to supervisor.</li><li>
Demonstrates clinical problem-solving ability through written exemplar, patient/family feedback, co-worker report or direct managerial observation.</li><li>
Participates in quality improvement processes for the department and institution as assigned and as measured by supervisory observation.</li><li>
Participates in nursing research.</li><li>
Commits to an attitude of inquiry, research-based practice, and the advancement of nursing science as observed by managerial observation.</li><li>
Helps to identify clinical problems requiring investigation as measured by co-worker feedback and managerial observation.</li><li>
Assists in the collection of data within a structured format as measured by co-worker feedback and managerial observation.</li><li>
Partners with senior nurses to use research findings in clinical practice as measured by co-worker feedback and managerial observation.</li><li>
Performs other duties as requested and observed by supervisor or manager.</li></ul>
Qualifications:
<div><b>
Education:</b></div><ul><li><div>
2 year / Associate Degree in Nursing, required or...</div></li><li><div>
Vocational / Technical Diploma Professional Nursing Program, required or...</div></li><li><div>
4 year / Bachelor's Degree in Nursing, preferred</div></li></ul><div>
All RN&rsquo;s hired and do not currently hold a BSN will be expected to demonstrate enrollment in a bachelor&rsquo;s prepared nursing program within 4 years of hire. BSN must be completed within 10 years. RN&rsquo;s licensed on or before 12/19/17 are/remain exempt from this requirement.</div><div></div><div><b><br>
Experience:</b></div><ul><li>
Minimum one year experience as a Registered Nurse, if experience is not relevant, Registered Nurse II must complete RN residency program, required</li></ul><div><b>
License/ Certification:</b></div><ul><li>
Current NYS license as a Registered Nurse, required</li><li>
BLS certification will be required within 6 months</li><li>
Other certifications may be needed based on department requirements</li></ul><div><b>
Skills:</b></div><ul><li>
Leadership</li><li>
Clinical Skills</li><li>
Multi-Tasking</li><li>
Attention to Detail</li><li>
Advocacy</li><li>
Adaptability</li></ul><div><b>
Physical Requirements:</b></div><ul><li>
Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects</li><li>
Occasional balancing, climbing, crouching, kneeling, lifting, pushing, pulling, reaching</li><li>
Frequent fit testing</li><li>
Constant typing, grasping, hearing, repetitive motion, seeing/ monitor/ computer use, standing, stooping, talking, visual acuity, walking</li></ul><div><b>
Hazards:</b></div><ul><li>
Occasional radiation/radiant energy</li><li>
Frequent bodily fluids/bloodborne exposure</li></ul><div><b>
Working Conditions:</b></div><ul><li>
Occasional noise, vibration, wet and/or humid</li><li>
Frequent odors</li></ul><div><b>
Travel:</b></div><ul><li>
Occasional Travel - The job may require travel from time- to-time, but not on a regular basis</li></ul>
Total Rewards:
<div>
Bassett Healthcare Network&rsquo;s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:</div><ul><li>
Paid time off, including company holidays, vacation, and sick time</li><li>
Medical, dental and vision insurance</li><li>
Life insurance and disability protection</li><li>
Retirement benefits including an employer match</li><li>
And more!</li></ul><div>
Specific benefit offerings may vary by location and/or position.</div><div></div><div><br>
We are also offering a sign-on bonus for this position! The bonus amounts are based on the position type and are listed below. Additional details and eligibility requirements will be discussed during the interview process. Current employees of Bassett Healthcare Network are not eligible and are encouraged to apply through the internal job board. At the discretion of leadership, this program may terminate or be suspended at any time.</div><div></div><div><br>
Bonus Amount:</div><ul><li>
RN (excluding management) sign-on bonuses are awarded in the amount of $20,000 for full time</li><li>
LPN sign on bonuses are awarded in the amount of $10,000 for full time</li></ul><div>
Eligible Employers:</div><ul><li>
A.O. Fox Hospital, Bassett Medical Center, Cobleskill Regional Hospital, Little Falls Hospital, O'Connor Hospital, Valley Health Services and Valley Residential Services</li></ul>
Pay Transparency Statement (Text Only): Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement. Min: USD $40.58/Hr. Max: USD $60.87/Hr. EEO Statement (Text Only): We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.</div>

Registered Nurse II, Acute Care - Cooperstown Dialysis

<div>Overview:
<div>
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.</div>
Responsibilities:
<div>
The <b>Medical Office Assistant II </b>serves as the first point of contact for patients within the Bassett Healthcare Network. This is a key role in the patient centered care team. Demonstrates excellence in all patient and customer encounters including face-to-face and telephone interactions. Assures that a high-quality patient experience takes place by providing administrative support to ambulatory patient care teams through excellent customer service, attention to detail, and interpersonal skills. Responsible for providing clear, accurate, timely communication to nurses and providers regarding patients. Responsible for accurate, appropriate scheduling of patients for optimum care and provider efficiency. Responsible for collecting demographic and financial information during the scheduling and/or registration processes to ensure full and timely revenue capture. May have direct revenue responsibility through payment collection, cash handling, processing of insurance eligibility and managed care information. Demonstrates a high level of understanding or acts as a subject matter expert for certain facets of the job (i.e.. Scheduling, Registration, Referrals etc.). Takes a lead in the training of new incoming staff members.</div><ul><li>
Reception/Call Handling<br>
<ul><li>
Receives and greets every patient in a courteous and friendly manner using a welcoming positive tone, words and actions. Will meet patients' needs as observed by Supervisor and as reported on patient satisfaction surveys.<br>
</li><li>
Ensures new patients are provided with a Welcome to Bassett Network Packet which includes Advance Directive information. Health Information Privacy documents, plus Health Center and Bassett Network brochures. Also established patients over the age of 18 who do not have documentation of receiving Advanced Directives are provided this information as reviewed through random audits of system documentation.<br>
</li><li>
Raises up emergent situations or expressed patient problems directly to Supervisor or Supervising Nurse for assistance as observed by Supervisor and Supervising Nurse<br>
</li><li>
Answers phones within 3 rings using a 3-part greeting (Name of Dept, your name, &ldquo;How may I help you?&rdquo;) as observed by Supervisor and as noted in compliance reports<br>
</li><li>
Ends calls by asking patient if there is anything else we can do for them today as observed by Supervisor and as noted in compliance reports<br>
</li><li>
Takes clear, complete and accurate phone messages, (and follows up on these messages to make sure the patients' needs are met) or prescription requests using the electronic medical record messaging system as observed by Supervisor and reported by providers and nurses<br>
</li><li>
Available for incoming calls, maintains operator statistics at or above institution standards<br>
</li><li>
Offers patients the opportunity to sign up for MyBassett over the phone.<br>
</li><li>
Pro-actively keeps patients informed of any delays in their providers schedules that may impact their time to be seen.<br>
</li><li>
Acts as a trainer for incoming new staff in all reception and call handling functions, and or provides orientation as requested by supervisors for new employees.<br>
</li></ul></li><li>
Registration/Appointment Scheduling/Referrals<br>
<ul><li>
Obtains all information necessary to complete the outpatient registration process assuring demographic and insurance information is correct and is entered or scanned into the system accurately as monitored by system audit<br>
</li><li>
Accurate confirmation of attending PCP and Billing PCP, when appropriate.<br>
</li><li>
Assures correct data capture and data entry (such as MSPQ) necessary for regulatory agencies and compliance requirements is accurate and complete as monitored by systems audits.<br>
</li><li>
Maintains required level of knowledge and proficiency in all core functions (demographic and financial screening, insurance eligibility and verification, regulatory and compliance monitoring) of front desk services as measured by system audits.<br>
</li><li>
Supports the collection of Advanced Beneficiary Notice signatures and form processing to meet Medicare regulations.<br>
</li><li>
Ensures all corrections (demographics, insurance eligibility etc.) based on the missing items work-queue are made in the appropriate Bassett system within 24 hours of system notifications in accordance with standard operating procedure.<br>
</li><li>
Answers questions from patients regarding the organization and/or services and provides directions to the appropriate clinical location as necessary.<br>
</li><li>
Offers patients the opportunity to sign up for MyBassett in person.<br>
</li><li>
Listens to patient&rsquo;s request for an appointment, then schedules an outpatient appointment to meet the patient&rsquo;s needs while following department scheduling guidelines as reported by providers and observed by supervisor. Offers alternate providers or locations when appropriate to meet the patient&rsquo;s needs. Raises up patient&rsquo;s needs that they cannot meet to the Supervisor or Supervising Nurse.<br>
</li><li>
Accurately fills out the Interactive Face Sheet and confirms the demographic and insurance information of the patient, and updates as necessary.<br>
</li><li>
Ensures patient preferences for communication are up to date. This will ensure appointment reminders are sent via mail, phone, or MyBassett to meet patient satisfactions.<br>
</li><li>
Reminds patients that the collection of their co-pay will be expected at the time of the visit.<br>
</li><li>
When scheduling, utilizes all available functions such as, Auto Search, Combine Departments, Schedule Scanner, etc. to ensure that the best possible appointment selection is made, for business operations and patient satisfaction.<br>
</li><li>
Performs edits of daily appointment schedules at the request of their supervisor, as appropriate per departmental needs. Follows policy and procedure for rescheduling appointments and contacting patient directly to reschedule appointments, in accordance with BMG Directive as observed by Supervisor. Directs any requests from providers or other staff to adjust appointment schedules to Supervisor for review and approval before acting, as noted by Supervisor.<br>
</li><li>
Reviews the electronic Confirm List daily, to confirm appointments with patients 24-72 hours in advance of appointment as noted by patients and observed by Supervisor.<br>
</li><li>
Reviews automated reminder list (Televox, Phytel, or similar lists) as necessary in a timely manner as observed by supervisor and compliance reports.<br>
</li><li>
Processes electronic or written requests for urgent referrals same day. Processes electronic or written routine referral requests within 24-72 hours<br>
</li><li>
In regard to referrals, ensures complete and accurate information is recorded in accordance with standard operating procedure to support reimbursement and regulatory compliance and patient care. When appropriate prior authorizations are obtained and documented appropriately within the referral.<br>
</li><li>
Work the &ldquo;Incoming&rdquo; and &ldquo;Outgoing&rdquo; queues in your area according to departmental standards.<br>
</li><li>
Follow up with &ldquo;referred to&rdquo; providers to ensure that patients kept their appointments, and all results have been received in the &ldquo;referred by&rdquo; providers office.<br>
</li><li>
Displays ownership of the entire patient experience, including but not limited to, scheduling, registration, being aware of the patient's lobby experience, and completion of all referral duties.
<br>
</li><li>Acts as a subject matter expert in scheduling functions and departmental protocols<br>
</li><li>
Acts as a subject matter expert in registration functions. Attends Patient Access Review Sessions (PARS) and brings back learning to the team and is a go to person for coworkers.<br>
</li><li>
Obtains prior approval or prior authorization as needed. Communicates referral appointment and appointment instructions to patient<br>
</li><li>
Performs referral coordination including completing Open Referrals and/or referral tracking queue.
<br>
</li><li>Alerts Manager or Supervisor of referrals that are unable to be completed due to missing information that could lead to compliance or safety issues.<br>
</li><li>
Acts as a subject matter expert in electronic referral queue processes.<br>
</li><li>
Acts as a trainer for incoming new staff in all registration, scheduling and referral functions, and or provides orientation as requested by supervisors for new employees.<br>
</li></ul></li><li>
Collection of Payment/Cash Handling<br>
<ul><li>
Conveys to patient what payment is due based on Insurance Card or Insurance Verification system and request how patient will be paying today, via cash, check or credit card.<br>
</li><li>
Receive and receipt all payments with no more than 2 minor errors per quarter as determined by daily cash up verification and in accordance with finance policy and procedures.<br>
</li><li>
Maintain and balance cash drawer daily with no more than 2 minor errors per quarter as determined by daily cash up verification and in accordance with finance policy and procedures.<br>
</li><li>
Accurately prepares daily cash up in cooperation with supervisor with no more than 2 minor errors per quarter as determined by daily cash up verification and in accordance with finance policy and procedures.<br>
</li><li>
Performs Petty Cash record-keeping and management in an accurate and timely manner.<br>
</li></ul></li><li>
Office Support/Cross Coverage/Confidentiality
<br>
<ul><li>Date stamps all incoming patient related information and delivers to appropriate provider or staff person for action on a daily basis as observed by providers, coworkers and Supervisor<br>
</li><li>
Completes all basic patient demographic information on forms, such as Disability and Workers Comp before delivering to nurse or provider to complete<br>
</li><li>
Mails outgoing patient information such as lab letters and completed forms in accordance with Bassett Policy<br>
</li><li>
Prepares correspondence to patients and/or other entities as directed by providers or supervisors as observed by providers and supervisors<br>
</li><li>
Prepares outside patient health information for scanning per Document Imaging procedures as observed by certified document imaging staff or Supervisor<br>
</li><li>
Completes indexing and scanning of hard-copy patient health information into electronic health record or packages and sent to HIM for scanning per Document Imaging procedures as measured by DI quality audits and as reported by providers<br>
</li><li>
Sends requests for routine or subpoenaed medical record releases to assigned HIM location for processing (Regional HIM Hub site or Cooperstown HIM Department). Processes same day requests for Medical Records for patient care continuity as needed. Seeks assistance from HIM resources with any questions about how to process a release or what information to release<br>
</li><li>
Maintain appropriate inventory of office supplies and required forms for daily operations following established procedures<br>
</li><li>
Establishes and maintains departmental record keeping and filing systems. Classifies, sorts, distributes and/or files correspondence, articles, mail, records and other documents<br>
</li><li>
Opens and/or closes clinic per divisional guidelines as observed by supervisor. For 24-hour departments, appropriate hand-offs are made.<br>
</li><li>
Covers at other locations or departments as requested, with orientation, performing like office functions as noted by Supervisor<br>
</li><li>
Ability to adapt to various work-flows, processes and policies to support the operations and patient care throughout the network.<br>
</li><li>
Per protocol, staff member goes into waiting area to greet patient and informs them of any delays or changes in their appointment as observed by supervisor and/or peer review<br>
</li><li>
Patient is identified using 2 identifiers such as name and date of birth, in accordance with National Patient Safety Goals as observed by supervisor and/or peer review<br>
</li><li>
Communicates patient issues/concerns to providers as measured by provider feedback and supervisory observation.<br>
</li><li>
Ensures appropriate forms are given to all patients depending on appointment type and or specialty.<br>
</li><li>
Assists the patient to navigate through all stages of their visit<br>
</li><li>
Patient Health Information is accessed to perform job responsibilities and for no other reason. Patient information is kept confidential and discussed on a need-to-know basis only. As observed by Supervisor and based on organizational audits.<br>
</li><li>
Ensures that the daily maintenance on the BCA device is performed and reports to IT or Supervisor any issues.<br>
</li><li>
Acts as a lead in ordering supplies through the on-line module.<br>
</li><li>
Ensures all downtime forms are accurate and up to date. Acts as a lead in the event of a planned or unexpected system downtime.
<br>
</li><li>Acts as a lead in the event of a code. Ensures all staff are performing necessary actions during code (ie. Code Pink/Purple &ndash; checking bathrooms, stairways and elevators) and are kept up to date as the code progresses. Completes any necessary paperwork needed as part of the code (ie. Code Red)<br>
</li><li>
Takes minutes at all appropriate meetings and prepares them for distribution to the group.<br>
</li><li>
Maintains electronic databases, documents, shares folders etc., as appropriate for department.<br>
</li><li>
Assumes responsibility for continuing education by maintaining competency in programs required for daily responsibilities, including clinical information systems, office automation systems and insurance issues.<br>
</li><li>
Attends required in-services as requested by supervisor.<br>
</li><li>
Identifies need for computer training or refresher courses and attends as necessary<br>
</li><li>
Attends 85-90% of all staff meetings as appropriate, reviewing minutes of any meetings missed with no more than 1 unexcused absence per year as measured by supervisory audit.<br>
</li><li>
Maintains job specific knowledge and proficiency (may include insurance, scheduling, charge coding information and creation of open referrals) by attending meetings, training and reading all pertinent training documentation and memos as documented on annual in-service record.<br>
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Maintains a thorough knowledge and understanding of insurance and local carrier&rsquo;s medical coverage policies as they relate to the Appointment.<br>
</li><li>
Required to attend 6 educational opportunities per year, such as BIL opportunities, PARS opportunities etc.<br>
</li><li>
Prepare a presentation for co-workers at least once annually regarding a training session that you have attended or a relevant work topic that has been researched.<br>
</li><li>
Is trained to be a SuperUser in at least one EPIC function (Cadence, Referrals, etc.)<br>
</li><li>
Performs similar or related duties as requested or directed<br>
</li></ul></li></ul>
Qualifications:
<div><b>
Education:</b></div><ul><li>
High School Diploma or GED, preferred</li><li>
2 year / Associate Degree, preferred<ul><li>
an Associate degree may be considered toward one year of relevant work experience</li></ul></li></ul><div><b>
Experience:</b></div><ul><li>
Minimum 2 years relevant work experience, required</li><li>
Minimum 2 years customer service experience, preferred</li></ul><div><b>
Skills:</b></div><ul><li>
Computer Skills</li><li>
Customer Service</li><li>
Time Management</li><li>
Teaching</li><li>
Maintain Confidentiality</li><li>
Interacting with People</li></ul><div><b>
Physical Requirements:</b></div><ul><li>
Sedentary Work - Exerting up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking or standing are required only occasionally, and all other sedentary criteria are met.</li><li>
Occasional grasping, lifting, pulling, pushing, reaching, repetitive motion, stooping</li><li>
Frequent typing/clerical/dexterity, hearing, standing, talking, walking, seeing/monitor/computer use, visual acuity (color, depth, perception)</li></ul><div><b>
Hazards:</b></div><ul><li>
Occasional bodily fluids/bloodborne exposure</li></ul><div><b>
Travel:</b></div><ul><li>
No travel required</li></ul>
Total Rewards:
<div>
Bassett Healthcare Network&rsquo;s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:</div><ul><li>
Paid time off, including company holidays, vacation, and sick time</li><li>
Medical, dental and vision insurance</li><li>
Life insurance and disability protection</li><li>
Retirement benefits including an employer match</li><li>
And more!</li></ul><div>
Specific benefit offerings may vary by location and/or position.</div>
Pay Transparency Statement (Text Only): Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement. Min: USD $17.32/Hr. Max: USD $25.98/Hr. EEO Statement (Text Only): We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.</div>

Medical Office Assistant II

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