Urwah Admin

Bayut.com

<div>
 
 Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.
 
 
 As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As an Operations Support Executive, you will be responsible for&nbsp;managing customer queries and complaints and providing product support and information to the clients. You will also process contracts and legal documents, making modifications on the client packages/order and escalate complaints across a number of communication channels.&nbsp;
 
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Communicating with clients through various channels providing product and service information and resolving product and service problems
 </li>
 <li>
 Resolve product or service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
 </li>
 <li>
 Processing contracts and legal documents
 </li>
 <li>
 Keeping record of customer interactions, transactions, comments and complaints
 </li>
 <li>
 Ensure customer satisfaction and provide professional customer support
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A minimum of secondary education
 </li>
 <li>
 Preferably Undergraduate in business
 </li>
 <li>
 At least 1-2 years of experience in a Customer Support role
 </li>
 <li>
 Knowledge of ticketing systems and Customer support practices
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Strong organization skills
 </li>
 <li>
 Problem-solving and multi-tasking skills
 </li>
 <li>
 Patient
 </li>
 <li>
 Flexible
 </li>
 <li>
 Enthusiastic
 </li>
 <li>
 Empathy/Compassion
 </li>
 
 
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Multicultural environment with over 60 different nationalities
 </li>
 <li>
 Competitive Tax-free Salary
 </li>
 <li>
 Comprehensive Health insurance
 </li>
 <li>
 Annual Air Ticket Allowance
 </li>
 <li>
 Employee discounts at multiple vendors across the emirates
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development
 </li>
 </ul>
 
 Bayut &amp; dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 #UAEBayut
 
</div>

Operations Support Executive (Arabic Speaker)

<div>
 
 Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.
 
 
 As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Growth Analyst, you will be responsible for developing data-driven strategies across multiple domains. Your role involves ensuring data integrity, tracking user journeys, extracting and analysing data, identifying growth opportunities, and making strategic recommendations.
 
 
 
 In this role you will:
 
 
 <ul>
 <li>
 Identify growth opportunities by analysing user data, behaviour, and trends;
 </li>
 </ul>
 <ul>
 <li>
 Collaborate with multiple stakeholders to drive growth through data-driven insights;
 </li>
 <li>
 Access and construct large datasets using SQL, Python, and similar tools;
 </li>
 <li>
 Ensure data quality and timely delivery of reports, insights and analysis;
 </li>
 <li>
 Design and develop dashboards using tools such as Sisense, Periscope, Tableau, PowerBI, or
 </li>
 <li>
 DataStudio while following best practices and industry standards;
 </li>
 <li>
 Share data with stakeholders using dashboards, reports, or Google Sheets;
 </li>
 <li>
 Create documentation and presentations for management under senior staff supervision;
 </li>
 <li>
 Research and validate entity data using appropriate internal and external sources;
 </li>
 <li>
 Participate in designing, implementing, and interpreting experiments/trials for strategy refinement;
 </li>
 <li>
 Ensure comprehensive tracking of user activities, journeys, and funnels;
 </li>
 <li>
 Manage and define traffic anomaly alerts to identify potential issues;
 </li>
 <li>
 Diagnose and debug issues with tracking implementations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Mathematics, Statistics, Computer Science or a related field;
 </li>
 <li>
 An advanced degree is a plus
 </li>
 <li>
 Minimum of 3 years of experience in a similar field;
 </li>
 <li>
 Experience with web analytics tools (e.g., Google Analytics);
 </li>
 <li>
 Experience with dashboard development using Sisense, Periscope, Tableau, PowerBI, or DataStudio
 </li>
 <li>
 Understanding of business models and user funnels;
 </li>
 <li>
 Understanding of digital platforms, marketing, and technology;
 </li>
 <li>
 Proficient in data analysis tools (e.g., Excel, SQL, Tableau)
 </li>
 <li>
 Strong analytical and quantitative skills;
 </li>
 <li>
 Good problem-solving ability;
 </li>
 <li>
 Excellent communication and presentation skills
 </li>
 <li>
 Ability to answer unstructured business questions and work independently to drive projects to conclusions;
 </li>
 <li>
 Team player with a positive, can-do attitude
 </li>
 
 
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Multicultural environment with over 60 different nationalities
 </li>
 <li>
 Competitive Tax-free Salary
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Annual Air Ticket Allowance
 </li>
 <li>
 Employee discounts at multiple vendors across the emirates
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development
 </li>
 
 </ul>
 
 Bayut &amp; dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 #UAEBayut
 
</div>

Growth Analyst

<div>
 
 Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.
 
 
 As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Senior Product Designer, your role is crucial in driving design solutions that solve complex problems with a user-centred focus. You will influence and shape the direction of our products across all platforms. Your advanced understanding and implementation of design principles, combined with your ability to mentor and elevate other team members, makes you an essential player in our team's mission to deliver unparalleled digital experiences.
 
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Lead complex design projects from concept development to execution across various platforms
 </li>
 <li>
 Conduct in-depth user research and usability studies to guide design decisions and propose innovative solutions
 </li>
 <li>
 Communicate design concepts effectively to stakeholders, facilitating productive design reviews
 </li>
 <li>
 Mentor junior designers, fostering a culture of collaboration and excellence
 </li>
 <li>
 Drive the expansion and evolution of the current design system, addressing new and unforeseen use cases
 </li>
 <li>
 Collaborate closely with cross-functional teams, providing design insight and integrating user needs, technical constraints, and business objectives into the design process
 </li>
 <li>
 Advocate for the user, ensuring a user-centred design approach is upheld across all projects
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A degree in Design, Computer Science, or a similar field
 </li>
 </ul>
 <ul>
 <li>
 5+ years of experience in product design, including designing and launching consumer-facing digital products
 </li>
 </ul>
 <ul>
 <li>
 Deep understanding of typography, interaction design, information architecture, and visual design
 </li>
 <li>
 Extensive knowledge of design systems and how to evolve them to cater to diverse use cases
 </li>
 <li>
 Knowledge of qualitative and quantitative research methodologies and their application in the design process
 </li>
 <li>
 Expertise in design software (Figma, Adobe XD etc.) and prototyping tools
 </li>
 <li>
 Excellent understanding of UI/UX principles, design thinking methodology, and user-centred design practices
 </li>
 <li>
 Aptitude for balancing user needs, business goals, and technical constraints
 </li>
 <li>
 Strong communication and presentation skills, with the ability to articulate design decisions to both technical and non-technical stakeholders
 </li>
 <li>
 Strong mentorship and leadership skills, with a demonstrated ability to foster collaboration and excellence among team members
 </li>
 <li>
 Excellent project management and multitasking abilities
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to navigate complex design challenges
 </li>
 <li>
 A proactive and self-directed approach to work, with the ability to take on leadership responsibilities
 </li>
 <li>
 Exceptional attention to detail and commitment to producing high-quality design work
 </li>
 <li>
 Ability to adapt quickly to changing circumstances and project requirements
 </li>
 <li>
 Strong empathy for users, with a commitment to creating user-centred design solutions
 </li>
 
 
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Multicultural environment with over 60 different nationalities
 </li>
 <li>
 Competitive Tax-free Salary
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Annual Air Ticket Allowance
 </li>
 <li>
 Employee discounts at multiple vendors across the Emirates
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development
 </li>
 </ul>
 
 Bayut &amp; dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 #UAEBayut
 
</div>

Senior Product Designer

Join Bayut.com and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bayut.com

ABOUT_COMPANY

Operations Support Executive (Arabic Speaker)

Growth Analyst

Senior Product Designer