Qureos Mentor

Bear Real Estate Group

<div></div><div><div><b>SUMMARY</b></div><div>
Provides comprehensive administrative, operational, and front‑desk support across Bear Real Estate Group. This role serves as a central point of coordination for office operations, mail processing, phone coverage, assisting walk‑in customers, escalating and tracking customer issues, supplies management, employee support tasks, and corporate credit card administration, while maintaining a high level of professionalism, accuracy, and confidentiality.</div><div></div><div><b><br>
DUTIES AND RESPONSIBILITIES</b></div><div></div><div><b><br>
Front Desk &amp; Walk‑In Customer Support</b></div><ul><li>
Serves as the first point of contact for walk‑in customers, providing courteous, professional, and responsive assistance.</li><li>
Listens to customer questions, concerns, or complaints and gathers relevant information to ensure accurate understanding of the issue.</li><li>
Appropriately escalates customer concerns to the correct internal department or individual based on issue type.</li><li>
Tracks customer issues and complaints to ensure proper documentation, timely follow‑up, and resolution.</li><li>
Communicates status updates as needed and ensures follow‑through with internal teams until issues are resolved or transferred to the appropriate owner.</li><li>
Maintains professionalism and discretion when handling sensitive or confidential customer matters.</li><li>
Answers and directs incoming phone calls in a professional and courteous manner.</li><li>
Screens calls, forwards voicemails, and ensures messages are delivered to appropriate personnel in a timely fashion.</li></ul><div></div><div><b><br>
Mail &amp; Shipping Operations</b></div><ul><li>
Receives, opens, sorts, scans, and distributes incoming mail to appropriate departments with a high degree of accuracy and attention to detail.</li><li>
Processes outgoing mail, including applying postage, preparing certified mail, and ensuring timely delivery to postal or courier locations.</li><li>
Creates and manages FedEx shipping labels and coordinates daily package drop‑offs within required deadlines.</li><li>
Identifies and routes specialized mail (legal, compliance, development, accounting, vendor inquiries) to the appropriate internal contacts.</li></ul><div><b>
Employee &amp; Office Administration</b></div><ul><li>
Maintains and updates the employee directory; prepares and distributes printed copies as needed.</li><li>
Manages employee birthday and anniversary tracking, including calendar entries, card coordination, and celebratory arrangements.</li><li>
Assists with employee‑related tasks such as preparing and sending baby gifts and supporting internal acknowledgements.</li></ul><div><b>
Office, Kitchen &amp; Conference Area Management</b></div><ul><li>
Stocks and maintains kitchen, realty, and conference room areas, including beverages, utensils, paper goods, and coffee stations.</li><li>
Oversees routine cleaning schedules for refrigerators and shared equipment; communicates clean‑out schedules and performs periodic deep‑cleaning tasks.</li><li>
Monitors office cleanliness and coordinates trash and recycling removal as needed.</li></ul><div><b>
Supplies, Equipment &amp; Inventory</b></div><ul><li>
Orders office supplies, business cards, name plates, printer toner, postage supplies, and other operational materials.</li><li>
Maintains inventory levels and communicates supply needs to management.</li><li>
Coordinates return of used cartridges and ensures supplies are stored appropriately upon arrival.</li></ul><div><b>
Corporate Credit Card Administration</b></div><ul><li>
Codes and reconciles corporate credit card transactions, ensuring receipts are obtained, attached, and properly documented.</li><li>
Follows established coding standards, including operating company, purchaser, and item/service details.</li><li>
Communicates with cardholders to obtain missing documentation and ensures monthly completion deadlines are met.</li></ul><div><b>
Clerical &amp; Administrative Support</b></div><ul><li>
Performs general clerical duties including filing, scanning, photocopying, and correspondence preparation.</li><li>
Maintains organized filing systems for physical and electronic records.</li><li>
Assists with special projects, training participation, and other administrative tasks as assigned by management.</li><li>
Demonstrates discretion and professionalism when handling confidential and sensitive information.</li></ul><div><b>
QUALIFICATIONS</b></div><ul><li>
Two years related experience, or equivalent combination of education and experience.</li><li>
Excellent verbal and written communication skills.</li><li>
Commitment to excellence and high standards.</li><li>
Strong organizational, problem‑solving, and analytical skills; able to manage priorities and workflow.</li><li>
Strong interpersonal skills.</li><li>
Ability to understand and follow written and verbal instructions.</li><li>
Ability to deal effectively with individuals at all organizational levels.</li><li>
Good judgment with the ability to make timely and sound decisions.</li><li>
Ability to work independently and as part of a team.</li><li>
Acute attention to detail.</li></ul><p></p><div><b><br>
WHAT YOU&rsquo;LL LOVE ABOUT WORKING HERE:</b></div><div></div><ul><li><b><br>
Invest in Your Future:</b> 401(k) with company match, plus annual merit-based increases</li><li><b>
Prioritize Your Health: </b>Comprehensive medical, dental, vision, life insurance, Long-Term Disability, and FSA and HSA options.</li><li><b>
Recharge and Renew: </b>Generous paid time off and 8+ paid holidays.</li><li><b>
Voluntary Benefits: </b>Short Term Disability, Accident, Critical Illness, and Hospital Indemnity.</li><li><b>
Keep Growing: </b>Ongoing education, leadership training, and advancement opportunities across all departments.</li><li><b>
Celebrate Together:</b> Annual employee appreciation events, team outings, and company-wide recognition programs.</li><li><b>
Make an Impact:</b> Contribute to meaningful projects that shape neighborhoods and improve lives.</li><li><b>
Be Rewarded</b>: Eligible for performance-based bonuses.</li></ul><p></p><div><div><div><div><div><div><div><div><div><div><div><div><i><br>
The above is intended to describe the general content of and requirements for the performance of this job.</i><i> It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></div><div></div><div><i><br>
Bear Real Estate Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</i></div></div></div></div></div></div></div></div></div></div></div></div></div>

ADMINISTRATIVE ASSISTANT

<div>
 <p>
  SUMMARY:
 </p>
 <br/>
 <p>
  The&nbsp;Bear Real Estate Group is looking for a motivated and experienced Assistant Property Manager to oversee&nbsp;the our&nbsp;stunning brand-new property, The Intersect located in Madison, WI. You will help lead a team of professionals within a beautiful building with premium amenities. You will be responsible for assisting in the lease up, operations, marketing, and financial performance.&nbsp;
 </p>
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 <p>
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 </p>
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 <p>
  &nbsp;
 </p>
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 <p>
  DUTIES AND RESPONSIBILITIES:
 </p>
 <br/>
 <ul>
  <br/>
  <li>
   Ensure property is rented to&nbsp;fullest&nbsp;capacity
  </li>
  <br/>
  <li>
   Maintain community appearance and ensure repairs are noted and completed on&nbsp;timely&nbsp;basis
  </li>
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  <li>
   Demonstrate best-in-class customer service skills
  </li>
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   Utilize marketing strategies to secure traffic&nbsp;
  </li>
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  <li>
   Confirm that leasing techniques are effective in obtaining closure
  </li>
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  <li>
   Ensure deposits, rental payments and late/check charges are collected on&nbsp;timely&nbsp;basis
  </li>
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  <li>
   Dealing with resident complaints, concerns and requests on&nbsp;timely&nbsp;basis to ensure resident satisfaction with management
  </li>
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  <li>
   Develop and/or implement resident retention programs&nbsp;
  </li>
  <br/>
  <li>
   Consistently enforce community and company policies&nbsp;
  </li>
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  <li>
   Greet prospects and qualify by covering all criteria
  </li>
  <br/>
  <li>
   Tour community and highlight amenities (pool, clubhouse, etc.) and close the sale
  </li>
  <br/>
  <li>
   Process applications for approvals. Follow-up&nbsp;with&nbsp;applicant&nbsp;regarding status
  </li>
  <br/>
  <li>
   Follow-up on prospects unable to close&nbsp;
  </li>
  <br/>
  <li>
   Secure new residents&rsquo; signature(s) on appropriate paperwork prior to move-in. Orients new resident(s) to&nbsp;community
  </li>
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  <li>
   Monitor apartments up for renewal, send notices, and secure renewal
  </li>
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  <li>
   Maintain accurate records of all community transactions and submit on&nbsp;timely&nbsp;basis
  </li>
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  <li>
   Collect and post rent (when applicable). Maintain accurate and up-to-date property accounting and collection records
  </li>
  <br/>
  <li>
   Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow
  </li>
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  <li>
   Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others
  </li>
  <br/>
  <li>
   Ensure distribution of all company or community-issued notices &nbsp;
  </li>
  <br/>
 </ul>
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 <p>
  <br/>
 </p>
 <br/>
 <p>
  QUALIFICATIONS:
 </p>
 <br/>
 <ul>
  <br/>
  <li>
   High School Degree or equivalent
  </li>
  <br/>
  <li>
   Three to five years related experience or equivalent
  </li>
  <br/>
  <li>
   Strong organizational, problem-solving, and analytical skills
  </li>
  <br/>
  <li>
   Ability to manage priorities and workflow
  </li>
  <br/>
  <li>
   Versatility, flexibility, and a willingness to work within constantly changing priorities&nbsp;
  </li>
  <br/>
  <li>
   Acute attention to detail
  </li>
  <br/>
  <li>
   Proven ability to handle multiple projects and meet deadlines
  </li>
  <br/>
  <li>
   Strong interpersonal skills
  </li>
  <br/>
  <li>
   Good judgement with the ability to make timely and sound decisions
  </li>
  <br/>
  <li>
   Creative, flexible, and innovative team player
  </li>
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  <li>
   Ability to work on complex projects with general direction and minimal guidance
  </li>
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  <li>
   Ability to understand and follow written and verbal instructions
  </li>
  <br/>
 </ul>
 <br/>
 <p>
  <br/>
 </p>
 <br/>
 <p>
  <strong>
   WHAT YOU&rsquo;LL LOVE ABOUT WORKING HERE:
  </strong>
 </p>
 <br/>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <br/>
 <ul>
  <br/>
  <li>
   <strong>
    Invest in Your Future:
   </strong>
   &nbsp;401(k) with company match, plus annual merit-based increases
  </li>
  <br/>
  <li>
   <strong>
    Prioritize Your Health:
   </strong>
   Comprehensive medical, dental, vision, life insurance, Long-Term Disability, and FSA and HSA options.
  </li>
  <br/>
  <li>
   <strong>
    Recharge and Renew:
   </strong>
   Generous paid time off and 8+ paid holidays.
  </li>
  <br/>
  <li>
   <strong>
    Voluntary Benefits:
   </strong>
   Short Term Disability, Accident, Critical Illness, and Hospital Indemnity.
  </li>
  <br/>
  <li>
   <strong>
    Keep Growing:
   </strong>
   Ongoing education, leadership training, and advancement opportunities across all departments.
  </li>
  <br/>
  <li>
   <strong>
    Celebrate Together:
   </strong>
   &nbsp;Annual employee appreciation events, team outings, and company-wide recognition programs.
  </li>
  <br/>
  <li>
   <strong>
    Make an Impact:
   </strong>
   &nbsp;Contribute to meaningful projects that shape neighborhoods and improve lives.
  </li>
  <br/>
  <li>
   <strong>
    Be Rewarded
   </strong>
   : Eligible for performance-based bonuses and commissions
  </li>
  <br/>
 </ul>
 <br/>
 <p>
  <br/>
  &nbsp;
 </p>
 <br/>
 <p>
  The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.&nbsp;Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 </p>
 <br/>
 <p>
  &nbsp;
 </p>
 <br/>
 <p>
  &nbsp;
 </p>
 <br/>
 <p>
  Bear Real Estate Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&nbsp;
 </p>
</div>


ASSISTANT PROPERTY MANAGER

Join Bear Real Estate Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bear Real Estate Group

About Company

ADMINISTRATIVE ASSISTANT

ASSISTANT PROPERTY MANAGER