Qureos Mentor

Berkley

<div>Company Details:<div></div><div><br>
Founded in 1967, <b>W. R. Berkley Corporation</b> has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States.</div><div></div><div><br>
 Along the way, we&rsquo;ve been listed on the New York Stock Exchange, become a Fortune 500 Company, joined the S&amp;P 500, and seen our gross written premiums exceed $10 billion.</div><div></div><div><br>
Today the Berkley brand comprises more than 50 businesses worldwide and is divided into two segments: Insurance and Reinsurance &amp; Monoline Excess. Led by our Executive Chairman, founder and largest shareholder, William. R. Berkley and our President and Chief Executive Officer, W. Robert Berkley, Jr., W.R. Berkley Corporation is well-positioned to respond to opportunities for future growth.</div><div></div><div><b><br>
This role is based in our Urbandale, IA location where we offer a hybrid work schedule with 4 days in the office; and 1 day remote:</b></div><div><br>
The company is an equal opportunity employer. #LI-LD1 #LI-HYBRID</div><br>
<div></div>
Responsibilities:
<div>
As a <b>Support Analyst II</b>, you will provide support and assistance for various applications and teams within the Berkley Regional Shared Services (RSS) member companies. This includes providing the first level of support for both our internal and external customers. You&rsquo;ll also provide support via telephone, email, or electronic chat.</div><div></div><div><b><br>
What you can expect:</b></div><ul><li>
Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent.</li><li>
Internal mobility opportunities.</li><li>
Visibility to senior leaders and partnership with cross functional teams.</li><li>
Opportunity to impact change.</li><li>
Benefits &ndash; competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education.</li></ul><div><b>
We'll count on you to:</b></div><ul><li>
Provide tier 1 service desk support and troubleshooting of software, or network operational problems.</li><li>
Monitor/follow issues through until resolution and determine impacts resulting from issue.</li><li>
Utilize help desk call tracking and problem resolution software (Service Now and Jira) and thoroughly document problem resolution.</li><li>
Provide Agency/Company interface and e-business solutions to the agency force and insureds of our regional companies as well our internal regional company employees.</li><li>
Answer, evaluate, and prioritize incoming telephone, voice mail, email, and e-chat requests for assistance working in a fast-paced environment.</li><li>
Ensure all required information has been captured from user.</li><li>
Able to pinpoint issues &ndash; whether with portals, systems/applications, print, browsers, technical, etc.</li><li>
Knowledgeable with upstream and downstream systems/applications and integration points that may cause issues.</li><li>
May occasionally assist with training on use of systems/applications/portals.</li><li>
Assist Business Units when needing to obtain policies/quotes, various information, and details when they are reviewing or testing systems and applications not supported by RSS development teams.</li><li>
Serve as a liaison between user groups and IT staff.</li><li>
Work with customers and business teams to fully understand issues and meet customer service levels as defined within service level agreements.</li><li>
Handle problem recognition, research, isolation, resolution, and follow-up for routine user problems.</li><li>
Communicate issues and outages effectively to multiple levels within the organization.</li><li>
Demonstrate the WRBC Core Competencies and Innovation Behaviors.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<div><b>
What you need to have:</b></div><ul><li><div>
Associate's degree or equivalent with emphasis in related field; or 5+ years related experience or training.</div></li><li><div>
Willingness to learn new technologies.</div></li><li><div>
Property and Casualty Insurance policy system knowledge and experience preferred.</div></li><li><div>
Knowledge of company applications and workflow a plus.</div></li><li><div>
Demonstrate the capability of meeting the key accountabilities or can learn/perform them.</div></li><li><div>
Excellent problem solving and analytical skills.</div></li><li><div>
Understanding of innovation and use of AI where practicable.</div></li><li><div>
Strong interpersonal and communication skills, both oral and written.</div></li><li><div>
Ability to quickly learn new technology and systems.</div></li><li><div>
Demonstrate ability to solve problems in an effective and efficient manner.</div></li><li><div>
Ability to work in a fast-paced team environment.</div></li><li><div>
Requires strong ability to manage and prioritize multiple tasks with competing deadlines.</div></li><li><div>
Strong customer and business focus.</div></li><li><div>
Knowledge of technical aspects of computer operations and data communications.
</div></li><li><div>Communicates clearly in verbal and written English; documents and explains technical issues, interprets business and technical materials, and uses basic math (rates, ratios, percentages) to understand service data, charts, and metrics.
</div></li><li><div>Applies sound judgment to follow procedures and troubleshoot issues involving multiple variables in a standardized support environment, while consistently demonstrating WRBC Core Competencies and Innovation Behaviors.</div></li></ul><br>
<div></div>
Additional Company Details: We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details: Sponsorship not Offered for this Role</div>

Support Analyst II

<div>Company Details:<div></div><div><br>
Driven by a commitment to collaboration, DNA partners with our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the &ldquo;What&rsquo;s Next&rdquo; in our industry and beyond. Our mission is to drive transformation and provide exceptional capabilities and service to the operating units. DNA Enterprise Reporting generates meaningful and measurable value by delivering insights for our customers, partners, and shareholders using data and analytics.</div><div></div><div><br>
Our vision is to enable operating unit profit and growth objectives by designing and delivering scalable solutions. With a culture centered on innovation and service stewardship, DNA stands as a community of leaders with eyes toward the future - leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. DNA offers endless ways to get involved and have the chance to grow your career into a wide range of roles. Come join us as we push forward into the future of industry leading technology and service solutions.</div><div></div><div><b><br>
Company URL: </b><b>https://www.berkley.com/</b></div><div></div><div><br>
The company is an equal opportunity employer.</div>
Responsibilities:
<div>
The <b>Principal Data Scientist </b>is a senior individual contributor and thought leader responsible for defining, advancing, and scaling enterprise data science capabilities. This role sits at the intersection of advanced analytics, business strategy, and technology, driving high-impact solutions that influence decision-making across underwriting, claims, operations, finance, and other enterprise functions.</div><div></div><div><br>
This position is designed for a seasoned data science professional who combines deep technical expertise with strong business acumen and leadership influence&mdash;mentoring teams, shaping standards, and guiding the end-to-end lifecycle of advanced analytic products without direct people management responsibility.</div><div></div><div><b><br>
Strategic Leadership &amp; Influence</b></div><ul><li>
Serve as a <b>principal-level advisor</b> on advanced analytics and data science strategy across the enterprise.</li><li>
Partner with senior business and technology leaders to identify, prioritize, and frame high-value analytic opportunities.</li><li>
Translate ambiguous business problems into well-defined data science initiatives with measurable outcomes.</li><li>
Influence enterprise standards for model development, validation, deployment, and lifecycle management.</li></ul><div></div><div><b><br>
Advanced Analytics, AI &amp; Data Science</b></div><ul><li>
Design, develop, and oversee advanced statistical, machine learning, and predictive modeling solutions.</li><li>
Lead complex analytical efforts including feature engineering, model selection, evaluation, and interpretability.</li><li>
Ensure analytical rigor, reproducibility, and alignment with enterprise data governance and risk standards.</li><li>
Guide model monitoring, retraining, and performance optimization strategies in production environments.</li></ul><div></div><div><b><br>
Architecture, Platforms &amp; Enablement</b></div><ul><li>
Collaborate with data engineering, architecture, and platform teams to ensure scalable, production-ready solutions.</li><li>
Evaluate and recommend tools, frameworks, and cloud-based platforms supporting data science workloads.</li><li>
Establish reusable patterns, accelerators, and best practices that elevate team productivity and consistency.</li></ul><div></div><div><b><br>
Mentorship &amp; Community Leadership</b></div><ul><li>
Act as a <b>technical mentor and coach</b> to data scientists, analysts, and cross-functional partners.</li><li>
Elevate analytical maturity by sharing best practices, conducting design reviews, and leading knowledge-sharing forums.</li><li>
Contribute to talent development through hiring support, onboarding guidance, and capability roadmaps.</li></ul><div></div><div><b><br>
Communication &amp; Executive Engagement</b></div><ul><li>
Communicate complex analytical concepts clearly to technical and non-technical audiences.</li><li>
Present insights, recommendations, and trade-offs to senior and executive stakeholders.</li><li>
Champion data-driven decision-making through clear storytelling and executive-ready deliverables.</li></ul>
Qualifications:
<div><b>
Required Qualifications:</b></div><ul><li>
Bachelor&rsquo;s degree in Data Science, Statistics, Mathematics, Computer Science, Engineering, or a related field (Master&rsquo;s or PhD preferred).</li><li>
10+ years of progressive experience in advanced analytics, data science, or applied machine learning.</li><li>
Demonstrated expertise in statistical modeling, machine learning, and predictive analytics.</li><li>
Strong proficiency in Python, SQL, and modern data science libraries and frameworks.</li><li>
Experience deploying and supporting models in production environments.</li><li>
Proven ability to influence without authority and lead through expertise.</li><li>
Strong business acumen with experience applying analytics to real-world decision-making.</li></ul><div></div><div><b><br>
Preferred Qualifications:</b></div><ul><li>
Experience in financial services, insurance, or other regulated industries.</li><li>
Familiarity with cloud-based analytics platforms (e.g., Azure).</li><li>
Experience with MLOps, model governance, and monitoring frameworks.</li><li>
Track record of shaping enterprise analytics standards or centers of excellence.</li><li>
Experience working in agile or product-oriented analytics environments.</li></ul><div></div><div><b><br>
Core Competencies:</b></div><ul><li>
Strategic Thinking &amp; Problem Framing</li><li>
Advanced Analytics &amp; Modeling Excellence</li><li>
Technical Leadership &amp; Mentorship</li><li>
Executive Communication &amp; Storytelling</li><li>
Collaboration Across Business and Technology</li><li>
Analytical Rigor &amp; Governance Mindset</li></ul>
Additional Company Details: We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details: Sponsorship not Offered for this Role</div>

Principal Data Scientist

<div>Company Details:
<div></div><div><b>
&quot;Our Company provides a state of predictability which allows brokers and agents to act with confidence.&quot;</b></div><div></div><div><br>
Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States.</div><div></div><div><br>
Along the way, we&rsquo;ve been listed on the New York Stock Exchange, become a Fortune 500 Company, joined the S&amp;P 500, and seen our gross written premiums exceed $10 billion.</div><div></div><div><br>
Today the Berkley brand comprises more than 60+ businesses worldwide and is divided into two segments: Insurance and Reinsurance and Monoline Excess. Led by our Executive Chairman, founder and largest shareholder, William. R. Berkley and our President and Chief Executive Officer, W. Robert Berkley, Jr., W.R. Berkley Corporation is well-positioned to respond to opportunities for future growth.</div><div></div><div><b><br>
The Company is an equal employment opportunity employer.</b></div><br>
<div></div>
Responsibilities:
<div><b>
Job Description:
</b></div><div><div>We are seeking an actuary (nearly or newly FCAS credentialed) or Data Scientist with strong analytical and coding skills to support data pipelines and advanced modeling. This role is suited to someone who is technically strong, comfortable working independently, and able to translate complexity into clear ideas.</div></div><div></div><div><div><br>
The position emphasizes rigorous quantitative thinking, high quality code, and professional judgment over purely mechanical analysis. We seek someone to challenge the status quo and find better ways to solve problems. You will advocate for the application of modern data science and AI approaches.</div></div><div></div><div><b><br>
Key Functions/Duties of Position:
</b></div><ul><li><div>Write production quality code for data wrangling, modeling, and AI-assisted analytical workflows.</div></li><li><div>
Perform deep exploratory analysis to identify problems, trends, and drivers.</div></li><li><div>
Work effectively with data platforms and pipelines designed by data engineers to develop, enhance, and maintain models, focusing on analytical correctness and model integrity.</div></li><li><div>
Design and apply machine learning tools, including accessing large language models (LLMs) or building task-specific agents.</div></li><li><div>
Apply professional skepticism and alternate approaches to thoroughly validate results.</div></li><li><div>
Communicate results effectively to actuarial peers, management, and non-technical audiences.</div></li><li><div>
Understand the different data types and uses of data within an insurance organization.</div></li><li><div>
Provide support and guidance to others who are at earlier stages in their data science or AI journey.</div></li></ul>
Qualifications:
<div><b>
Education Requirement:</b></div><div>
Master's degree in Data Science preferred.</div><div>
Progress toward CAS credentials (ACAS or nearly/newly FCAS or international equivalent).</div><div></div><div><b><br>
Qualifications:</b></div><div>
4-7 years of relevant actuarial, technical, or research experience.</div><div>
Strong programming skills, particularly in Python, including analytical and modeling libraries.</div><div>
Experience applying AI, machine learning, or LLM based tools to solve real data or analytical problems (e.g., building agents, calling model APIs, or integrating AI into analytical workflows).</div><div>
Proficient in probability and statistics. Experience working with large and complex data flows and articulating project plans and conclusions.</div><div>
Proficient with SQL and cloud‑based or distributed data environments (e.g., Snowflake, Databricks, or similar platforms).</div><div>
Strong professional judgment, curiosity, and attention to detail.</div>
Sponsorship Details: Sponsorship not Offered for this Role</div>

Actuary/Data Scientist

<div>Company Details:<div></div><div><b><br>
Carolina Casualty</b> is a member company of <b>W. R. Berkley Corporation</b>, an insurance holding company that is among the largest commercial lines insurance writers in the United States. We specialize in liability, physical damage, cargo and other insurance solutions for the commercial auto markets including trucking, public transportation and others.</div><div></div><div><br>
We maintain some of the lowest claim adjuster pending claim counts in the industry. Our adjusters are part of a culture that emphasizes inclusion, collaboration, innovation, and team. Our culture is one where your work is recognized and appreciated. If you want to contribute to an organization where you matter and where you can make a difference, then search no further.</div><div></div><div><b><br>
The company is an equal opportunity employer.</b></div>
Responsibilities:
<p>
The position is responsible for providing administrative claims support.</p><p></p><p><br>
Key Functions<b><i> </i></b>will include but not be limited to:</p><ul><li>
Ensure external and internal customers have an outstanding experience with the department and deescalate customers who are upset or frustrated</li><li>
Take first notice of loss reports, accurately enter new loss information into the claim system, route the claims for assignment to the correct adjuster</li><li>
Draft and send initial contact letters, gather policy documents, order police reports, coordinate vendor assignments</li><li>
Assist adjusters with SIU referrals, acknowledgement letters, and vendor payments</li><li>
Draft correspondence such as underwriting advisories and client contact letters</li><li>
Maintain data and update Excel Worksheets</li><li>
Process and attach mail/email/faxes/physical evidence into the correct claim files, accurately label and categorize the same</li><li>
Serve as first level of contact for external customer service inquiries</li><li>
Notify business partners by phone/email regarding messages, inquiries and claims issues</li><li>
Request W9 forms from vendors</li><li>
Process expense/invoice payments</li><li>
Post financial transactions such as salvage, subrogation and deductible recoveries to the claim system</li><li>
Prepare check attachments</li><li>
Download claim files to CDs for Attorney and Suit Assignments</li><li>
Transfer data received via CD to the claim system</li><li>
Prepare Attorney Assignment packets for law suits to include specific attachments, file copies, and prepare for mailing</li><li>
Transcribe recorded statements</li><li>
Update/maintain On-Call lists</li><li>
Assist Claim Adjusters with administrative and clerical assignments</li><li>
Perform other duties and/or projects as assigned</li></ul>
Qualifications:
<ul><li>Bachelor's Degree or some college preferred</li><li>Self-motivated and results oriented</li><li>Capable of working with internal and external teams and partners</li><li>Superior customer experience skills</li><li>Positive attitude and professional demeanor</li><li>Strong computer skills, including Excel and Outlook, and the ability to master multiple policy and claims</li></ul>
Additional Company Details: We do not accept any unsolicited resumes from external recruiting agencies or firms. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details: Sponsorship not Offered for this Role</div>

Business Operations Specialist

<div>Company Details:<div></div><div><br>
Berkley Human Services, a Berkley Company, is devoted to meeting the needs of Human Services organizations. Our property and casualty solutions support the unique operational aspects of social service providers nationwide. Since 1989, our program has continued to evolve to support both nonprofit and for-profit organizations including childcare centers, group homes, counseling services, and community-serving associations.</div>
Responsibilities:
<div>
The Business Analyst serves as a strategic and tactical link between business partners and technology teams. This role drives the design, development, enhancement, and implementation of systems and reporting solutions that support organizational goals. The BA provides product and process expertise, leads requirements definition for high‑visibility initiatives, ensures quality and functionality of applications, and advances continuous improvement across business systems.</div><ul><li>
Collaborate with business partners across multiple Operating Units to gather and refine business requirements for system and reporting needs.</li><li>
Develop clear business specifications for application enhancements, system changes, and business reports.</li><li>
Facilitate requirement discussions and support design sessions with business and technology teams.</li><li>
Assist in systems development activities by translating business needs into actionable, well‑defined documentation.</li><li>
Support the implementation of new or updated application systems by coordinating testing, validating functionality, and ensuring business readiness.</li><li>
Analyze business issues and assist in developing system-based solutions to improve workflow or address inefficiencies.</li><li>
Maintain accurate documentation of systems, processes, and program logic for ongoing reference and support.</li><li>
Perform quality assurance reviews to ensure systems, reports, and programs perform as designed; assist with unit testing as needed.</li><li>
Configure and maintain application system tables, ensuring proper setup to support accurate processing.</li><li>
Assist with IT SOX Testing.</li><li>
Generate reports for business partners and provide guidance to users who develop their own reporting outputs.</li><li>
Troubleshoot system or reporting issues, identifying root causes and supporting resolution activities.</li><li>
Provide end‑user training to ensure effective adoption and use of systems and tools.</li></ul><div></div><div><b><i><br>
May perform other functions as assigned</i></b></div>
Qualifications:
<ul><li>3&ndash;5 years of property and casualty (P&amp;C) insurance experience.
</li><li>Minimum of 2 years&rsquo; experience as a Business Analyst.
</li><li>Experience with full lifecycle delivery of technology or reporting solutions.
</li><li>Strong sense of ownership, urgency, and follow‑</li><li>
Ability to work collaboratively with diverse stakeholders and maintain strong working relationships.
</li><li>Excellent oral and written communication skills, with the ability to translate technical information for business audiences.
</li><li>Demonstrated ability to work effectively in a fast‑paced, innovative environment and achieve stretch goals.
</li><li>Ability to independently learn new technologies and adapt to evolving business processes.</li></ul><div><b>
Education:</b></div><ul><li><p>
Bachelor&rsquo;s Degree in a business or information systems related major or equivalent work experience.</p></li></ul>
Additional Company Details: The Company is an equal employment opportunity employer. We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees including: &bull; Base Salary Range: $75k-$90k &bull; Benefits include Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Additional Requirements: Travel: Periodic (1 week every 2 &ndash; 3 months) Sponsorship Details: Sponsorship not Offered for this Role</div>

Business Analyst - Insurance