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Berkshire Hathaway GUARD Insurance Companies

<div>Overview:
<div>
Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property &amp; Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ &ldquo;Superior&rdquo; by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett&rsquo;s Berkshire Hathaway group &ndash; one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.</div><div></div><div><br>
Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company&rsquo;s success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!</div><div></div><div><b><br>
Benefits:</b></div><div>
We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You&rsquo;ll be surprised by all we have to offer!</div><ul><li>
Competitive compensation</li><li>
Healthcare benefits package that begins on first day of employment</li><li>
401K retirement plan with company match</li><li>
Enjoy generous paid time off to support your work-life balance plus 9 &frac12; paid holidays</li><li>
Up to 6 weeks of parental and bonding leave</li><li>
Hybrid work schedule (3 days in the office, 2 days from home)</li><li>
Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)</li><li>
Tuition reimbursement after 6 months of employment</li><li>
Numerous opportunities for continued training and career advancement</li><li>
And much more!</li></ul>
Responsibilities:
<div>
Are you passionate about helping people, solving problems, and delivering exceptional service?</div><div></div><div><div><br>
At <b>Berkshire Hathaway GUARD</b>, our Customer Service Representatives are the voice of our company. You&rsquo;ll be the trusted connection between our insureds, agents, and partners&mdash;providing clarity, confidence, and outstanding support with every call.</div><h3 class="jobSectionHeader"><b>
 What You&rsquo;ll Do</b></h3><div>
As a Customer Service Representative, you&rsquo;ll:</div><ul><li>
Be the first point of contact for insureds, agents, providers, claimants, vendors, and other callers via inbound and outbound phone calls</li><li>
Answer questions about our insurance products and services with clarity and professionalism</li><li>
Take ownership of each interaction, aiming for <b>first‑contact resolution</b> whenever possible</li><li>
Resolve inquiries or smoothly escalate complex issues to the right team</li><li>
Accurately document customer interactions and maintain detailed records</li><li>
Use our systems, tools, and knowledge resources to deliver timely, accurate information</li><li>
Consistently provide polite, courteous, and empathetic service&mdash;even in challenging situations</li><li>
Share customer feedback to help us continuously improve our service experience</li></ul></div>
Qualifications:
<ul><li>Excellent communication, problem solving skills, and attention to detail are essential, along with a customer-focused approach.</li><li>
Ability to work in fast-paced environment.</li><li>
Demonstrate empathy and understanding towards customer concerns.</li><li>
Proficient use of a computer system and relevant software.</li><li>
A commitment to delivering exceptional customer service.</li><li>
Previous call center experience preferred</li></ul><div></div><div><b><br>
Pay Rate:</b></div><div>
Starting rate of pay is $$20.98 per hour for this position in Scottsdale, AZ.</div><div>
</div><div><b>
Ready to be the voice that makes a difference?</b></div><div><br>
Apply today and start building a rewarding career as a Customer Service Representative with Berkshire Hathaway GUARD Insurance Companies.</div></div><div></div>

Customer Service Representative - AZ

Join Berkshire Hathaway GUARD Insurance Companies and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Berkshire Hathaway GUARD Insurance Companies

About Company

Customer Service Representative - AZ