Qureos Mentor

Berkshire Hathaway Specialty Insurance

<div><p><b>Who are we?</b></p><p><br>
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway&rsquo;s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.</p><p>
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?</p><p>
Learn more about our unique culture and history.</p><p></p><p><b><br>
Job Opportunity:</b></p><p><b>
Berxi </b>(Berxi.com) is a fast-growing e-commerce start-up within Berkshire Hathaway Specialty Insurance. We set out to build a modern, customer-focused, digital platform to help professionals and small businesses buy and manage insurance smarter and faster &ndash; all of which saves them time and money. BHSI has an exciting opportunity for a hands-on Web Production Manager at Berxi who can both execute and improve our client-facing Wordpress experience, Berxi.com, which drives the majority of our business. This is an execution-focused role for someone who can build, troubleshoot, and optimize pages directly. You&rsquo;re not expected to be a developer, but you are expected to handle simple CMS fixes and partner with our web development agency to scope more complex needs.</p><p>
You will own page production and performance across the marketing website, translating strategy into high-quality, conversion-oriented experiences throughout the customer journey. You&rsquo;ll work within an established system but are expected to challenge it by identifying UX, layout, and performance gaps and implementing improvements.</p><p>
You&rsquo;ll join a small, highly collaborative marketing web team that spans content, SEO, AEO, operations, and design. Because of our size, we rely on people who can work across disciplines, move quickly, identify opportunities that improve how we operate, and implement solutions without relying heavily on engineering support.</p><p></p><p><b><br>
Responsibilities:</b></p><p><b>
Execute and optimize marketing page experiences</b></p><div><ul><li>
Build 5-8+ pages per month using WordPress (Gutenberg with a custom theme), working collaboratively with SMEs to execute and influence designs</li><li>
Implement SEO, UX, and conversion best practices directly in-page</li><li>
Execute QA across devices, browsers, and breakpoints</li></ul></div><p><b>
Own marketing site performance and improvement</b></p><div><ul><li>
Analyze engagement and conversion signals (scroll, clicks, drop-off, quote starts)</li><li>
Identify and fix issues related to layout, hierarchy, CTAs, and page structure, balancing UX, SEO, and conversion goals</li><li>
Drive measurable improvements in conversion and engagement metrics</li></ul></div><p><b>
Manage technical site health</b></p><div><ul><li>
Partner with web agency but own day-to-day site performance</li><li>
Monitor and improve:<ul><li>
Page speed</li><li>
Core Web Vitals</li><li>
Responsiveness</li><li>
Template behavior</li></ul></li><li>
Troubleshoot issues with internal team before escalating to development agency</li></ul></div><p><b>
Increase technical leverage</b></p><div><ul><li>
Solve simple front-end issues using HTML, CSS, and CMS capabilities</li><li>
Work collaboratively with web agency to solve more complex technical and design issues and template updates</li><li>
Modify blocks and layouts without requiring web agency support when possible</li><li>
Improve page performance, structure, and usability through hands-on changes</li></ul></div><p><b>
Improve systems, not just pages</b></p><div><ul><li>
Identify ways to make page builds faster, more scalable, and more consistent</li><li>
Contribute to evolution of templates, components, and workflows</li></ul></div><p><b>
What success looks like</b></p><div><ul><li>
Pages are shipped quickly and consistently meet quality standards</li><li>
Conversion and engagement metrics improve based on your changes</li><li>
Site issues are identified and resolved proactively</li><li>
The site functions at a high technical level for humans and machines</li><li>
Reliance on development agency decreases</li><li>
Page production becomes more reliable and scalable over time</li></ul></div><p></p><p><b><br>
Qualifications, Skills and Experience:</b></p><p><b>
Required</b></p><div><ul><li>
3-5 years&rsquo; experience in hands-on web execution roles (web ops, CMS management, digital experience)</li><li>
Strong experience building pages in WordPress or similar CMS</li><li>
Practical ability to troubleshoot and fix simple front-end issues using HTML/CSS</li><li>
Demonstrable understanding of UX and content hierarchy, responsive behavior, and accessibility basics</li><li>
Experience using analytics (GA4 or similar) to identify and act on performance issues</li><li>
Strong understanding of diagnostic web metrics and Core Web Vitals (CLS, LCP, INP, TTFB) and how they impact UX, SEO, and AI-driven discovery</li><li>
Working knowledge of SEO/AEO execution:<ul><li>
Applying search intent to page structure</li><li>
Implementing headings, internal linking, structured content</li></ul></li><li>
Self-starter who can take on responsibility and achieve goals independently</li><li>
Strong collaborator who can communicate across technical and non-technical teams</li><li>
Ability to work 4 days per week onsite in downtown Boston</li></ul></div><p><b>
Preferred</b></p><div><ul><li>
Bachelor&rsquo;s degree in marketing, digital media, communications, e-commerce, information systems, web development, or a related field; equivalent experience considered</li><li>
Experience working at or managing a web agency</li><li>
Familiarity with tools like GTM, Clarity, Heap, GSC</li><li>
E-commerce experience</li><li>
Experience with CRO and experimentation</li><li>
Understanding of accessibility best practices and how to apply them</li><li>
Exposure to technical SEO and page performance optimization</li><li>
Experience in finance, insurance, or other regulated industries</li></ul></div><p></p><p><b><br>
BHSI Offers:</b></p><ul><li>
A competitive package and exciting growth opportunities for career-oriented teammates.</li><li>
A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.</li><li>
A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.</li><li>
Benefits that support your life and well-being, which include:</li></ul><div><ul><li>
Comprehensive Health, Dental and Vision benefits</li><li>
Disability Insurance (both short-term and long-term)</li><li>
Life Insurance (for you and your family)</li><li>
Accidental Death &amp; Dismemberment Insurance (for you and your family)</li><li>
Flexible Spending Accounts</li><li>
Health Reimbursement Account</li><li>
Employee Assistance Program</li><li>
Retirement Savings 401(k) Plan with Company Match</li><li>
Generous holiday and Paid Time Off</li><li>
Tuition Reimbursement</li><li>
Paid Parental Leave</li></ul></div><p></p><p><br>
The base salary range for this position is $95,000 to $115,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates &ndash; both their capabilities and character &ndash; as demonstrated by our amazing culture.</p><p>
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.</p></div>

Web Production Manager, Berxi

<div><div><b>Who are we?</b></div><div></div><div><br>
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway&rsquo;s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.</div><div></div><div><br>
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?</div><div></div><div><br>
Learn more about our unique culture and history.</div><div></div><div><b><br>
Job Opportunity:</b></div><div></div><div><br>
Berkshire Hathaway Specialty Insurance (BHSI) is seeking a Senior Product Owner to join the Claims Technology team in Boston for the implementation and evolution of a modern Claims Management platform. In this role, you will partner with Claims and Technology leaders to define product priorities, translate business needs into actionable requirements, and deliver solutions that improve operational efficiency and user experience. You will lead key activities across the product lifecycle, including requirements gathering, testing, deployment, and adoption, ensuring measurable business value. The ideal candidate brings deep Property &amp; Casualty insurance expertise, strong product ownership and business analysis experience, and a proven track record supporting large-scale claims digital transformation initiatives in a fast-paced, collaborative environment.</div><div></div><div><b><br>
Duties and Responsibilities:</b></div><div></div><div><br>
<ul><li>
Lead product ownership for the Claims Management System implementation, defining product vision, roadmap, and priorities aligned with business objectives.</li><li>
Partner with Claims, Operations, and Technology stakeholders to gather requirements and translate business needs into initiatives, epics, user stories, and acceptance criteria.</li><li>
Analyze business processes, workflows, integrations, and data flows to identify improvement opportunities and design future-state capabilities.</li><li>
Own and prioritize the product backlog, working closely with Agile delivery teams to ensure successful planning, development, testing, and deployment of solutions.</li><li>
Evaluate solution options, manage trade-offs, and validate delivered capabilities to ensure quality, business readiness, and stakeholder adoption.</li><li>
Build strong cross-functional relationships, communicate progress and risks to leadership, and drive measurable business outcomes through continuous improvement.</li></ul></div><div></div><div><br>
Qualifications, Skills, and Experience:</div><div></div><div><br>
<ul><li>
7-10 years of professional experience, including significant experience as a Product Owner, Product Manager, Lead Business Analyst, or similar role in Property &amp; Casualty insurance industry experience.</li><li>
Deep knowledge of the end-to-end claim lifecycle, including FNOL, investigation, reserving, payments, recoveries, litigation, and claim closure.</li><li>
Hands-on experience leading or supporting claims management system implementations, migrations, or modernization initiatives.</li><li>
A proven ability to drive complex, cross-functional programs and collaborate effectively across business, technology, and vendor teams.</li><li>
Strong analytical and problem-solving skills, with the ability to translate business needs into scalable technology solutions and influence key decisions.</li><li>
Experience working in Agile delivery environments, with familiarity using tools such as Jira and Confluence.</li><li>
Exceptional communication, stakeholder management, and relationship-building skills, with the ability to navigate ambiguity and manage competing priorities in a dynamic environment.</li><li>
Preferred experience with claims platforms such as Guidewire ClaimCenter, Duck Creek Claims, Majesco Claims, or similar solutions, as well as claims digitization, workflow automation, cloud technologies, and legacy modernization programs.</li></ul></div><div></div><div><b><br>
BHSI Offers:</b></div><div></div><div><br>
<ul><li>
A competitive package and exciting growth opportunities for career-oriented teammates.</li><li>
A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.</li><li>
A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.</li><li>
Benefits that support your life and well-being, which include:<ul><li>
Comprehensive Health, Dental and Vision benefits</li><li>
Disability Insurance (both short-term and long-term)</li><li>
Life Insurance (for you and your family)</li><li>
Accidental Death &amp; Dismemberment Insurance (for you and your family)</li><li>
Flexible Spending Accounts</li><li>
Health Reimbursement Account</li><li>
Employee Assistance Program</li><li>
Retirement Savings 401(k) Plan with Company Match</li><li>
Generous holiday and Paid Time Off</li><li>
Tuition Reimbursement</li><li>
Paid Parental Leave</li></ul></li></ul></div><div></div><div><i><br>
The base salary range for this position in Boston is $120,000 to $180,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates &ndash; both their capabilities and character &ndash; as demonstrated by our amazing culture.</i></div><div></div><div><br>
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.</div></div>

Senior Product Owner, Claims Technology

<div><div><b>Who are we?</b></div><div><br>
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway&rsquo;s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.</div><div></div><div><br>
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world?</div><div></div><div><br>
Learn more about our unique culture and history.</div><div></div><div><b><br>
Job Opportunity:</b></div><div></div><div><br>
Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a senior level Contract Surety Underwriter in the Southeast Region. We are seeking the best candidate for the role. While proximity to our Atlanta office is preferred, we are open to individuals located anywhere within our Southeast Region.</div><div></div><div><br>
This is a customer-focused position ideally suited for a professional of the highest ethical standards that is dedicated to excellence and has a passion for the surety business. The ideal candidate values working in a highly collaborative environment, simplicity over complexity, and thinking outside of the box in providing practical solutions for brokers and customers. This position affords the opportunity to make significant and lasting contributions across all facets of our growing surety organization.</div><div></div><div><b><br>
Duties &amp; Responsibilities:</b></div><div></div><div><br>
<ul><li>
Fill a vital role as the lead underwriter on an existing, high-quality quality portfolio of contract surety clients</li><li>
Analyze credit quality, and utilize expertise to make sound decisions pertaining to terms, conditions, and pricing</li><li>
Develop and advance broker and agent relationships in pursuit of new business opportunities</li><li>
Contract, RFP, &amp; bond form review for a wide range of risks including middle market, subcontract, and national contractors</li><li>
Actively contribute to daily operations, development of systems, and underwriting practices across the overall surety organization</li></ul></div><div></div><div><b><br>
Qualifications, Skills, and Experience:</b></div><div></div><div><br>
<ul><li>
Minimum 7 years of underwriting experience within contract surety or a comparable credit or financial-oriented industry</li><li>
Financial analysis and credit assessment skills</li><li>
Strong negotiation skills</li><li>
Ability to travel up to 35% of the time based on business need</li><li>
Excellent written and verbal communication skills</li><li>
Experience managing and collaborating with retail brokers and agents</li><li>
BS/BA Degree or equivalent experience</li></ul></div><div></div><div><b><br>
BHSI Offers:</b></div><br>
<div></div><ul><li>
A competitive package and exciting growth opportunities for career-oriented teammates.</li><li>
A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.</li><li>
A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.</li><li>
Benefits that support your life and well-being, which include:</li></ul><div><ul><li>
Comprehensive Health, Dental and Vision benefits</li><li>
Disability Insurance (both short-term and long-term)</li><li>
Life Insurance (for you and your family)</li><li>
Accidental Death &amp; Dismemberment Insurance (for you and your family)</li><li>
Flexible Spending Accounts</li><li>
Health Reimbursement Account</li><li>
Employee Assistance Program</li><li>
Retirement Savings 401(k) Plan with Company Match</li><li>
Generous holiday and Paid Time Off</li><li>
Tuition Reimbursement</li><li>
Paid Parental Leave</li></ul></div><div></div><div><i><br>
The base salary range for this position is from $120,000.00 to $260,000.00, along with annual bonus eligibility; a candidate&rsquo;s salary is determined by their relevant skills and experience. We value our teammates &ndash; both their capabilities and character &ndash; as demonstrated by our amazing culture.</i></div><div></div><div><br>
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.</div></div>

Experienced Underwriter - Contract Surety, SE Region

Join Berkshire Hathaway Specialty Insurance and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Berkshire Hathaway Specialty Insurance

About Company

Web Production Manager, Berxi

Senior Product Owner, Claims Technology

Experienced Underwriter - Contract Surety, SE Region