Urwah Admin

Best Choice Recruitment Consultancy

Job Responsibilities<ul><li>Office Operations: Managing daily administrative activities, including mail distribution, answering phones, and serving as the primary point of contact for visitors.</li><li>Facilities Management: Overseeing office maintenance, repairs, and security; managing relationships with vendors (cleaning, catering, IT); and organizing office layouts.</li><li>Financial Administration: Managing the office budget, processing invoices, tracking expenses, and often handling payroll or basic bookkeeping.</li><li>Staff Coordination &amp; HR Support: Assisting with recruitment, onboarding new hires, maintaining employee records, and planning company events like retreats or holiday parties.</li><li>Inventory Control: Monitoring and ordering office supplies, furniture, and equipment to ensure uninterrupted operations.</li><li>Systems Maintenance: Developing and implementing office policies, maintaining digital and paper filing systems, and ensuring compliance with health and safety regulations.</li></ul>Key Skills &amp; Qualifications<ul><li>Organizational Mastery: Exceptional ability to multitask and prioritize in a fast-paced environment.</li><li>Communication: Strong written and verbal skills for liaising between employees, management, and external vendors.</li><li>Technical Proficiency: Expert knowledge of office software like the Microsoft Office Suite (Excel, Outlook) or Google Workspace.</li><li>Problem-Solving: A proactive, &quot;can-do&quot; mindset to handle unexpected issues, from technical glitches to facility emergencies.</li><li>Discretion: The ability to handle confidential company and employee information with total professionalism.</li><li>Education: While requirements vary, many roles prefer a Bachelor's degree in Business Administration or a related field.</li></ul>Salary: AED16,000 + ticket + allowance AED4,000 + MedicalJob Type: Full-timePay: From AED16,000.00 per monthExperience:<ul><li>Office Manager to CEO: 8 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

Office Manager to CEO (Bilingual)

Job Overview:We are seeking a strategic and results-driven Marketing Manager to lead the planning, execution, and performance of marketing initiatives across our hospitality portfolio. This role is responsible for strengthening brand positioning, increasing guest engagement, and driving revenue growth through integrated digital and offline marketing strategies.Key Responsibilities:1. Marketing Strategy &amp; Planning<ul><li>Develop and implement annual and quarterly marketing strategies aligned with business and revenue targets.</li><li>Identify target markets, customer segments, and positioning opportunities within the hospitality and tourism sector.</li><li>Plan and manage seasonal campaigns, promotions, events, and partnerships.</li></ul>2. Digital Marketing &amp; Performance<ul><li>Oversee social media, paid advertising, SEO/SEM, email marketing, and website performance.</li><li>Monitor campaign effectiveness and optimize based on ROI, occupancy rates, and conversion metrics.</li><li>Ensure strong online reputation management, including reviews and guest feedback.</li></ul>3. Brand Management &amp; Creative Direction<ul><li>Maintain brand consistency across all properties, outlets, and communication channels.</li><li>Supervise content creation, photography, videography, and graphic design.</li><li>Lead storytelling initiatives that enhance guest experience and brand perception.</li></ul>4. Budgeting &amp; Reporting<ul><li>Prepare and manage the marketing budget, ensuring cost-effective allocation of resources.</li><li>Track KPIs such as revenue contribution, campaign ROI, engagement, and direct bookings.</li><li>Produce monthly performance reports with insights and improvement actions.</li></ul>5. Collaboration &amp; Stakeholder Management<ul><li>Work closely with sales, reservations, operations, and F&amp;B teams to align marketing with business needs.</li><li>Coordinate with external agencies, influencers, media partners, and tourism boards.</li><li>Support new launches, events, and promotional activations.</li></ul>6. Market Intelligence &amp; Innovation<ul><li>Monitor competitor activities, hospitality trends, and emerging marketing technologies.</li><li>Introduce innovative campaigns, loyalty initiatives, and guest engagement strategies.</li><li>Enhance customer journey and direct booking channels.</li></ul>Requirements:Education &amp; Experience<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, Hospitality Management, or related field.</li><li>8 years of marketing experience, with at least 2&ndash;3 years in a managerial role within hospitality, hotels, F&amp;B, or tourism.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Marketing Manager: 10 years (Required)</li><li>Hospitality Sector: 10 years (Required)</li><li>UAE work: 10 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Marketing Manager (Hospitality Sector Required)

Job Overview:We are seeking a strategic and people-focused Human Resources Director to lead the development and execution of HR strategies across our hospitality operations. This role is responsible for talent acquisition, employee engagement, performance management, compliance, learning &amp; development, and organizational culture to ensure exceptional service delivery and sustainable business growth.Key Responsibilities:1. HR Strategy &amp; Leadership<ul><li>Develop and implement a comprehensive HR strategy aligned with business objectives and hospitality service standards.</li><li>Serve as a strategic advisor to executive leadership on workforce planning, organizational design, and culture.</li><li>Lead HR transformation initiatives to support growth, expansion, and operational excellence.</li></ul>2. Talent Acquisition &amp; Workforce Planning<ul><li>Oversee recruitment strategies for hotels, restaurants, and corporate functions.</li><li>Ensure effective manpower planning, succession planning, and talent pipeline development.</li><li>Strengthen employer branding to attract high-quality hospitality professionals.</li></ul>3. Employee Experience &amp; Engagement<ul><li>Foster a positive workplace culture that supports diversity, inclusion, and high performance.</li><li>Lead employee engagement programs, retention strategies, and recognition initiatives.</li><li>Manage employee relations, grievance handling, and conflict resolution.</li></ul>4. Performance Management &amp; Learning<ul><li>Design and implement performance management frameworks, KPIs, and appraisal systems.</li><li>Oversee training, leadership development, and continuous learning programs tailored to hospitality roles.</li><li>Promote service excellence and customer-centric behaviors across teams.</li></ul>5. Compensation, Benefits &amp; HR Operations<ul><li>Develop competitive compensation and benefits structures aligned with market benchmarks and budgets.</li><li>Ensure efficient HR operations, payroll coordination, policies, and HRIS management.</li><li>Monitor labor costs, productivity metrics, and workforce efficiency.</li></ul>6. Compliance, Governance &amp; Risk<ul><li>Ensure compliance with labor laws, immigration regulations, health &amp; safety standards, and hospitality regulations.</li><li>Maintain HR policies, codes of conduct, and disciplinary procedures.</li><li>Support internal audits, investigations, and regulatory reporting when required.</li></ul>7. Leadership &amp; Collaboration<ul><li>Lead and develop the HR team across properties and departments.</li><li>Partner with operations, finance, and executive management to align people strategy with business performance.</li><li>Drive a culture of accountability, service excellence, and continuous improvement.</li></ul>Requirements:Education &amp; Experience<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, Psychology, or related field; Master&rsquo;s degree or MBA preferred.</li><li>10&ndash;15 years of progressive HR experience, including senior leadership roles within hospitality, hotels, F&amp;B, or tourism.</li><li>Professional certification such as CIPD, SHRM-CP/SHRM-SCP, or PHR/SPHR is highly desirable.</li></ul>Technical &amp; Leadership Skills<ul><li>Strong expertise in HR strategy, talent management, labor law compliance, and organizational development.</li><li>Experience managing multi-property or large workforce environments.</li><li>Proven ability to lead change, build culture, and improve employee engagement.</li><li>Excellent leadership, communication, negotiation, and stakeholder management skills.</li><li>High level of integrity, confidentiality, and ethical judgment.</li></ul>Job Type: Full-timeEducation:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>Human Resource Director: 10 years (Required)</li><li>Hospitality Sector: 10 years (Required)</li><li>F&amp;B Industry: 10 years (Required)</li><li>UAE working: 10 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>CIPD Certification (Required)</li><li>SHRM-CP/SHRM-SCP Certification (Required)</li><li>PHR/SPHR Certification (Required)</li></ul>

Human Resource Director (Hospitality Sector / F&B Industry Experienced)

Job SummaryThe Head of Human Resources is responsible for leading and managing the overall HR strategy and operations for the organization within the hospitality sector. This role ensures the development of a high-performance culture focused on exceptional guest service, employee engagement, talent development, compliance, and operational excellence. The Head of HR will align HR strategies with business goals to drive workforce effectiveness and organizational growth.Key Responsibilities1. Strategic HR Leadership<ul><li>Develop and implement HR strategies aligned with business objectives.</li><li>Act as a strategic advisor to senior leadership.</li><li>Lead workforce planning and organizational development initiatives.</li><li>Drive culture transformation and employee engagement strategies.</li></ul>2. Talent Acquisition &amp; Workforce Planning<ul><li>Oversee recruitment strategies for all hospitality roles (front office, F&amp;B, housekeeping, operations, management).</li><li>Ensure effective onboarding processes.</li><li>Develop employer branding initiatives to attract top talent.</li><li>Manage seasonal workforce planning (if applicable).</li></ul>3. Learning &amp; Development<ul><li>Design and implement training programs focused on service excellence.</li><li>Develop leadership development and succession planning programs.</li><li>Promote continuous learning culture.</li><li>Monitor training effectiveness and ROI.</li></ul>4. Employee Relations &amp; Engagement<ul><li>Lead employee engagement surveys and action plans.</li><li>Manage grievance handling and disciplinary processes.</li><li>Promote a positive work environment aligned with hospitality service standards.</li><li>Ensure fair and consistent HR policies implementation.</li></ul>5. Compensation &amp; Benefits<ul><li>Develop competitive compensation structures.</li><li>Oversee payroll management.</li><li>Conduct market benchmarking for hospitality industry standards.</li><li>Manage benefits programs and employee wellness initiatives.</li></ul>6. Compliance &amp; Labor Law<ul><li>Ensure compliance with local labor laws and hospitality regulations.</li><li>Maintain employee records and HR documentation.</li><li>Oversee audits and legal compliance matters.</li><li>Manage health &amp; safety standards in coordination with operations.</li></ul>7. Performance Management<ul><li>Design and oversee performance appraisal systems.</li><li>Implement KPIs aligned with guest satisfaction and operational goals.</li><li>Support managers in performance improvement plans.</li></ul>8. HR Operations &amp; Systems<ul><li>Oversee HRIS implementation and management.</li><li>Monitor HR metrics (turnover, retention, absenteeism, cost per hire).</li><li>Prepare HR reports for senior management.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (Master&rsquo;s preferred).</li><li>10&ndash;15 years of progressive HR experience, with at least 5 years in hospitality.</li><li>Experience in hotels, resorts, restaurants, or hospitality groups preferred.</li><li>Strong knowledge of labor laws and hospitality industry regulations.</li><li>Proven experience in managing multi-site operations (if applicable).</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>HR Manager : 10 years (Preferred)</li><li>Hospitality sector : 10 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>

Head of HR - Hospitality sector experience require

We are looking for a creative and detail-oriented Graphic Designer to develop visually engaging content that enhances our brand identity and guest experience across digital and print platforms. The role supports marketing campaigns, social media, promotional materials, and on-site branding within the hospitality environment.Key Responsibilities:1. Visual Design &amp; Branding<ul><li>Create high-quality graphics, layouts, and visual concepts aligned with brand guidelines.</li><li>Design menus, brochures, flyers, signage, banners, and promotional materials for hotels, restaurants, and events.</li><li>Ensure brand consistency across all customer touchpoints.</li></ul>2. Digital Content Creation<ul><li>Develop social media visuals, ads, stories, and motion graphics to support marketing campaigns.</li><li>Produce website graphics, landing page visuals, and email templates.</li><li>Optimize designs for mobile, web, and print formats.</li></ul>3. Marketing &amp; Campaign Support<ul><li>Collaborate with the marketing and digital teams to execute seasonal promotions and special offers.</li><li>Prepare artwork for online advertising, partnerships, and influencer campaigns.</li><li>Support photo editing, retouching, and basic video editing when required.</li></ul>4. Production &amp; Quality Control<ul><li>Prepare print-ready files and coordinate with vendors and printers.</li><li>Ensure timely delivery of designs according to campaign schedules.</li><li>Maintain organized design archives and templates.</li></ul>Requirements:Education &amp; Experience<ul><li>Bachelor&rsquo;s degree in Graphic Design, Visual Arts, Multimedia, or related field.</li><li>6-7 years of professional design experience, preferably within hospitality, F&amp;B, hotels, or tourism.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Graphic Designer: 6 years (Required)</li><li>Hospitality Sector: 6 years (Required)</li><li>UAE work: 6 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Graphic Designer - Hospitality

We are seeking a creative and results-driven Digital Marketing Executive to support the online presence, brand visibility, and revenue growth of our hospitality operations. The role focuses on managing digital campaigns, social media, website content, and performance analytics to enhance guest engagement and drive bookings.Key Responsibilities:1. Digital Campaign Management<ul><li>Plan, execute, and optimize paid and organic digital marketing campaigns across Google, Meta, and other relevant platforms.</li><li>Monitor campaign performance and adjust strategies to maximize ROI, conversions, and occupancy rates.</li><li>Coordinate seasonal promotions, special offers, and event marketing.</li></ul>2. Social Media &amp; Content<ul><li>Manage daily activity across Instagram, Facebook, LinkedIn, TikTok, and other channels.</li><li>Create engaging visual and written content aligned with brand tone and hospitality trends.</li><li>Respond to comments, reviews, and guest inquiries in a timely and professional manner.</li></ul>3. Website &amp; SEO<ul><li>Update website content, landing pages, and promotions.</li><li>Implement SEO best practices to improve search rankings and organic traffic.</li><li>Work with developers or agencies to enhance user experience and booking journey.</li></ul>4. Email &amp; CRM Marketing<ul><li>Design and execute email marketing campaigns for promotions, newsletters, and loyalty programs.</li><li>Segment guest databases and analyze engagement metrics.</li><li>Support customer retention and repeat bookings through targeted communication.</li></ul>5. Analytics &amp; Reporting<ul><li>Track KPIs such as traffic, engagement, conversion rate, and revenue contribution.</li><li>Prepare monthly marketing performance reports with insights and recommendations.</li><li>Use tools like Google Analytics, Meta Insights, and CRM dashboards.</li></ul>6. Brand &amp; Collaboration<ul><li>Ensure brand consistency across all digital touchpoints.</li><li>Coordinate with sales, reservations, and operations teams for aligned campaigns.</li><li>Monitor competitor activity and hospitality marketing trends.</li></ul>Requirements:Education &amp; Experience- Bachelor&rsquo;s degree in Marketing, Digital Media, Business, or related field.- 6-7 years of digital marketing experience, preferably in hospitality, hotels, restaurants, or tourism.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Digital Marketing Executive: 10 years (Required)</li><li>F&amp;B industry : 10 years (Required)</li><li>Hospitality Sector: 10 years (Required)</li><li>UAE: 10 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Digital Marketing Executive (Hospitality Sector Required)

Job Overview:We are seeking a strategic and commercially driven Chief Financial Officer (CFO) to lead the financial vision, governance, and performance of our hospitality operations. The CFO will oversee financial planning, reporting, compliance, risk management, and investment strategy while partnering with executive leadership to drive sustainable growth, profitability, and operational excellence across hotels, restaurants, and related business units.Key Responsibilities:1. Financial Strategy &amp; Leadership<ul><li>Develop and execute the organization&rsquo;s financial strategy aligned with corporate objectives and expansion plans.</li><li>Provide strategic financial insights to the CEO and Board to support decision-making, investments, and growth initiatives.</li><li>Lead long-term financial planning, forecasting, and capital allocation across the hospitality portfolio.</li></ul>2. Financial Management &amp; Reporting<ul><li>Oversee accounting, financial reporting, consolidation, and audit processes in accordance with IFRS or applicable standards.</li><li>Ensure timely preparation of monthly, quarterly, and annual financial statements and performance analysis.</li><li>Monitor cash flow, working capital, and liquidity to maintain strong financial health.</li></ul>3. Budgeting, Cost Control &amp; Profitability<ul><li>Direct annual budgeting, forecasting, and variance analysis across properties and departments.</li><li>Implement cost optimization and margin improvement initiatives while maintaining service quality.</li><li>Analyze revenue streams, occupancy trends, and operational KPIs to enhance profitability.</li></ul>4. Compliance, Risk &amp; Governance<ul><li>Ensure compliance with tax regulations, financial laws, internal controls, and corporate governance standards.</li><li>Lead risk management frameworks, internal controls, and fraud prevention measures.</li><li>Coordinate internal and external audits, regulatory reporting, and board finance committees.</li></ul>5. Funding, Investments &amp; Expansion<ul><li>Manage banking relationships, financing structures, and capital raising activities.</li><li>Evaluate new property investments, acquisitions, and development projects through financial modeling and due diligence.</li><li>Support joint ventures, partnerships, and asset management strategies.</li></ul>6. Team Leadership &amp; Cross-Functional Collaboration<ul><li>Lead and develop finance, accounting, procurement, and revenue management teams.</li><li>Collaborate with operations, sales, marketing, and HR leadership to align financial and operational performance.</li><li>Drive a culture of accountability, transparency, and data-driven decision-making.</li></ul>Requirements:Education &amp; Experience<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or related field; MBA or Master&rsquo;s degree preferred.</li><li>Professional certification such as CPA, ACCA, CMA, or CFA strongly preferred.</li><li>12+ years of progressive financial leadership experience, including senior finance roles within hospitality, hotels, F&amp;B, or tourism.</li><li>Proven track record in multi-property financial management, investment analysis, and strategic planning.</li></ul>Technical &amp; Leadership Skills:<ul><li>Strong expertise in financial reporting, budgeting, forecasting, and corporate finance.</li><li>Deep understanding of hospitality financial KPIs (RevPAR, GOP, ADR, occupancy, cost per available room, etc.).</li><li>Experience with ERP systems, financial modeling, and data analytics.</li><li>Exceptional leadership, communication, negotiation, and stakeholder management skills.</li><li>High level of integrity, governance awareness, and strategic thinking.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Chief Financial Officer or CFO: 10 years (Required)</li><li>Hospitality Sector: 10 years (Required)</li><li>F&amp;B: 10 years (Required)</li><li>ERP System working: 10 years (Required)</li><li>UAE working: 10 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>CPA Certification (Required)</li><li>ACCA Certification (Required)</li><li>CMA Certification (Required)</li><li>CFA Certification (Required)</li></ul>

Chief Financial Officer (CFO) – Hospitality

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