Qureos Mentor

Best Plaza West Bay Hotel

What&rsquo;s the job?As a Sales Manager, you will be assisting the Director of Sales &amp; Marketing in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.Your day-to-day&middot; Implements all sales action plans related to his/her marketing area as outlined in the Marketing Plan.&middot; Establishes and maintains files on major active accounts within his/her marketing areas.&middot; Promotes and produces sales leads through the I-Leads system.&middot; Plans sales trips, under the direct approval of Director of Sales &amp; Marketing / Director of Sales, to major marketing areas, calling on accounts within their specific marketing area. Reports to the Director of Sales &amp; Marketing on potential markets needing coverage.&middot; Provides feedback to the Director of Sales &amp; Marketing / Director of Sales on changing market conditions, including trends in the competition as a result, of direct sales solicitation, telephone and direct mail, in his/her market areas. Arranges familiarization/site inspection trips in the hotel for major clients.&middot; Disseminates sales related information to other departments as appropriate.&middot; Maintains a high level of exposure in the hotel in major market areas through direct sales solicitation; telephone contacts, and written communications.&middot; Establishes and maintains effective employee relations.&middot; Maintain complete knowledge of all hotel features / services, hours of operation, schedule in-house activities, location and times&middot; Attends meetings as requested by Director of Sales &amp; Marketing / Director of Sales.&middot; Submits weekly sales reports, business-generated reports, and weekly call planner to Director of Sales &amp; Marketing or Director of Sales.&middot; Attends all major functions held in-house.&middot; Supports hotel promotions and events and ensures information is fed into the market.How do I deliver this?We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It&rsquo;s what connects every colleague in all hotelsEach hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.&middot; True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests&middot; True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay&middot; True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs&middot; True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring mannerJob Type: Full-timeExperience:<ul><li>work in hotel with same position and locally available: 1 year (Required)</li></ul>

Sales Manager/Sr. Sales Manager

Sales Executive:Participates in sales activities and events and assists Sales Manager in successful achievement of budget in forecasted room revenues in accommodation and other revenue generation areas.Your day-to-day&middot; With Sales Manager plan sales strategy and implement tactics to achieve budget.&middot; Sell all facets of the hotel&middot; Establish new business and maintain existing business accounts through the preparation and execution of action plans.&middot; Convert sales leads.&middot; Handle accounts/prospects jointly with senior positions.&middot; Solicit and close business according to established parameters.&middot; Conduct familiarizations and site inspections.&middot; Maintain a regular sales call pattern.&middot; Monitor competitive set and communicate tactical changes to Manager.&middot; Attend regular meetings.&middot; Entertain prospects and existing key accounts with the view to sustain business and generate further sales.&middot; Report as required on sales activities and successes.&middot; Participate in conducting client interviews.&middot; Maintain regular contract with the hotels and reservation centre.&middot; Develop and maintain contact with business generators, meeting and convention planners, visitors/Convention Bureau travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel Business&middot; Work in line with business requirementsHow do I deliver this?We genuinely care about people and we show this through living out our promise of each and every day. It&rsquo;s what connects every colleague in all hotels.Each hotel brand delivers services in their own way, and at the heart of it all are specific, core service skills.&middot; being caring, wanting to make a positive difference, and building genuine connections with guests&middot; having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay&middot; focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs&middot; is about providing guests with what they need, and doing so in a timely and caring mannerThe statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.---------------------------------------------------------------------------------------------Assist. Sales ManagerAs a Assist Sales Manager, you will be assisting the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.Your day-to-day&middot; Implements all sales action plans related to his/her marketing area as outlined in the Marketing Plan.&middot; Establishes and maintains files on major active accounts within his/her marketing areas.&middot; Promotes and produces sales leads for other hotels I-Leads system.&middot; Plans sales trips, under the direct approval of Director of Sales &amp; Marketing / Director of Sales, to major marketing areas, calling on accounts within their specific marketing area. Reports to the Director of Sales &amp; Marketing on potential markets needing coverage.&middot; Provides feedback to the Director of Sales &amp; Marketing / Director of Sales on changing market conditions, including trends in the competition as a result, of direct sales solicitation, telephone and direct mail, in his/her market areas. Arranges familiarization/site inspection trips in the hotel for major clients.&middot; Disseminates sales related information to other departments as appropriate.&middot; Maintains a high level of exposure in the hotel in major market areas through direct sales solicitation; telephone contacts, and written communications.&middot; Establishes and maintains effective employee relations.&middot; Maintain complete knowledge of all hotel features / services, hours of operation, schedule in-house activities, location and times&middot; Attends meetings as requested by Director of Sales &amp; Marketing / Director of Sales.&middot; Submits weekly sales reports, business-generated reports, and weekly call planner to Director of Sales &amp; Marketing or Director of Sales.&middot; Attends all major functions held in-house.&middot; Supports hotel promotions and events and ensures information is fed into the market.How do I deliver this?We genuinely care about people and we show this through living out our promise of services each and every day. It&rsquo;s what connects every colleague in all hotels.Each hotel brand delivers services in their own way, and at the heart of it all are specific, core service skills.&middot; Being caring, wanting to make a positive difference, and building genuine connections with guests&middot; Having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay&middot; Focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs&middot; Is about providing guests with what they need, and doing so in a timely and caring mannerThe statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.Job Type: Full-timePay: QAR3,500.00 - QAR4,500.00 per monthExperience:<ul><li>work in hotel with same position and locally available: 1 year (Required)</li></ul>

Sales Executive

Under the guidance of the Director of Human Resources / Human Resources Manager you are responsible to provide a full range of government and legal support activities in order to ensure the smooth operation of the Human Resources Department and the property&rsquo;s compliance to the local labour law rules and regulations.At Best Plaza West Hotel&reg;, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:<ul><li>Create Confidence &ndash; by being an expert at what you do; by acting and looking the part and adapting your style to match your guests&rsquo; pace in all you do.</li><li>Encourages Success &ndash; by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced.</li></ul>&middot; Make It Happen &ndash; by being perceptive to your guests&rsquo; needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.Duties and Responsibilities1. Process all types of visas including employment visas, residence visas for colleagues as well as Entertainers, if required2. Process all type of Health certificates ie Food Handlers, Health Cards3. Ensuring all colleagues files has complete important documents such as, QID, health card, Arabic contract.4. Ensuring Civil soft is updated with complete important documents such as, QID, health card, Arabic contract5. Process and renew permits and licenses including Hotel Trade License, Liquor Trading License, Chamber of Commerce Certificates of Registration, Civil Defense Certificate, etc.6. Process and renew permits for Walkie-Talkie sets and all medical requirements of colleagues7. Process and renew Entertainers Permits / N.O.C through Department of Tourism as required8. Process and renew registration for all hotel vehicles9. Process and obtain permits for special promotions such as raffles, publishing or advertisement displays, etc. as required10. Process and renew PRO Card, Immigration Deposit Boxes, etc.11. Maintain and cultivate goodwill and good relationship with government departments and agencies12. Be up to date in regards to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures and keep the Director of Human Resources / Assistant Human Resources Manager advised of such changes13. Complete departure and exit formalities for colleagues after visa cancellation14. Submit relevant documents periodically and as required to the Labour Office with regard to cancelled/absconding employees and delete from the hotel&rsquo;s sponsorship list15. Liaise and work closely with the Human Resources Coordinator to ensure that forms and formats for all transactions are correct and complete prior to submission16. Obtain quarterly sponsorship reports from the Labour Office and tally sponsorships and re-submit to Labour Office with relevant support documents17. Prepare on a monthly basis reports e.g. for visa reconciliation, passport inventory, etc.18. Carry out other relevant tasks and duties as assigned from time to time.19. Ensuring that all F&amp;B colleagues have received their food handlers certificates and that they are valid20. Keeps the HR team updated on any changes in local law or legislation21. Actively supports the events of the Colleague Welfare Committee, and as part of the HR team present at activities.22. Complete any projects/task as assigned by the HR Manager23. As a member of the HR team on call 24 hours a day for emergencies24. Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of DepartmentSELF MANAGEMENT1. Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook2. Comply with Company Grooming Standards at all times to portray a professional image of self and the hotel.3. Comply with Time and Attendance Policies set by the hotel.4. Actively participate in training and development programs and maximize opportunities for self-development5. Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety6. Familiarize yourself with emergency and evacuation procedures7. Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager8. Comply with the Company&rsquo;s Code of Conduct9. Familiarize self with the company values.10. Perform all tasks as directed by the Manager in pursuit of the achievement of business goalsJob Type: Full-time

Visa Clerk/PRO

Manage the housekeeping and laundry operation to ensure quality standards are met while delivering a guest experience that is unique and brings the brand to life.At Best Plaza West Bay Hotel, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:<ul><li>Create Confidence &ndash; by being an expert at what you do; by acting and looking the part and adapting your style to match your guests&rsquo; pace in all you do.</li><li>Encourages Success &ndash; by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced.</li></ul>&middot; Make It Happen &ndash; by being perceptive to your guests&rsquo; needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.Duties and ResponsibilitiesFINANCIAL RETURNS:&middot; Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increasing productivity.&middot; Maintain proper inventory levels managing cost per room for supplies and labor.people:&middot; Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.&middot; Educate and train team members in compliance with governmental and safety regulations. Ensure colleague is properly trained and has the tools and equipment to carry out job duties.&middot; May assist with deep cleaning projects and/or assist housekeeping colleagues during high volume periods.GUEST EXPERIENCE:&middot; Manage the quality of housekeeping and laundry services. Schedule routine inspections of all guest rooms and public areas ensure furnishings, rooms, equipment, lines, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.&middot; Carry out special needs and requests of guests, VIPs, repeat visitors and club members.&middot; Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.RESPONSIBLE BUSINESS:&middot; Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining &ldquo;green&rdquo; initiatives.&middot; Maybe responsible for the security of lost and found items throughout the hotel.Perform other duties as assigned. May also serve as manager on duty.SELF MANAGEMENT1. Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook2. Comply with Company Grooming Standards at all times to portray a professional image of self and the hotel.3. Comply with Time and Attendance Policies set by the hotel.4. Actively participate in training and development programs and maximize opportunities for self-development5. Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety6. Familiarize yourself with emergency and evacuation procedures7. Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager8. Comply with the Company&rsquo;s Code of Conduct9. Familiarize self with the company values.10. Perform all tasks as directed by the Manager in pursuit of the achievement of business goalsJob Type: Full-timePay: QAR12,000.00 - QAR14,000.00 per monthExperience:<ul><li>same position working in hotel: 1 year (Required)</li></ul>

Housekeeping Manager

Join Best Plaza West Bay Hotel and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Best Plaza West Bay Hotel

ABOUT_COMPANY

Sales Manager/Sr. Sales Manager

Sales Executive

Visa Clerk/PRO

Housekeeping Manager