Qureos Mentor

Best Plaza West Bay Hotel

At Best Plaza&reg;, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:<ul><li>Create Confidence &ndash; by being an expert at what you do; by acting and looking the part and adapting your style to match your guests&rsquo; pace in all you do.</li><li>Encourages Success &ndash; by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced.</li></ul>&middot; Make It Happen &ndash; by being perceptive to your guests&rsquo; needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.Duties and ResponsibilitiesGreat restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Waiter, you&rsquo;ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest&rsquo;s experience to their unique tastes, you&rsquo;ll create memories as delightful as the dishes. The key responsibilities are:&middot; Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you&rsquo;ll turn our high standards into memorable meals for every guest&middot; Own your kitchen &ndash; keep on top of supplies and equipment, and minimise waste&middot; Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents&middot; Help create a safe space by following our safety procedures and wearing necessary protective equipment&middot; Be cleaner than clean &ndash; meet or exceed local cleanliness and hygiene laws&middot; Be cleaner than clean &ndash; meet or exceed local cleanliness and hygiene laws&middot; Help with washing up and other kitchen duties when needed&middot; Give guests a better experience by helping with any queries or advice&middot; Wear your uniform with pride&middot; Take on other ad-hoc duties when the whole team needs to pull togetherWHAT WE NEED FROM YOU&middot; Strong &ndash; sometimes you&rsquo;ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling&middot; Literate &ndash; you&rsquo;ll need a good grasp of reading, writing and basic maths&middot; Flexible &ndash; night, weekend and holiday shifts are all part of the job&middot; Compliant &ndash; as well as meeting local laws on food handling and serving alcohol, you&rsquo;ll be above the minimum age required and fluent in the local language&middot; Articulate &ndash; a great communicator, you&rsquo;ll be warm, welcoming and easy to talk toSELF MANAGEMENT1. Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook2. Comply with Company Grooming Standards at all times to portray a professional image of self and the hotel.3. Comply with Time and Attendance Policies set by the hotel.4. Actively participate in training and development programs and maximize opportunities for self-development5. Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety6. Familiarize yourself with emergency and evacuation procedures7. Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager8. Comply with the Company&rsquo;s Corporate Code of Conduct9. Familiarize self with the company values and model desired behaviors and ways of working.10. Perform all tasks as directed by the Manager in pursuit of the achievement of business goalsNote: Transferable visa, no live out allowance, salary QR 1,500Job Type: Full-timePay: From QAR1,500.00 per monthExperience:<ul><li>Waiter / Waitress - advantaged with barista background: 1 year (Required)</li></ul>

Waiter / Waitress

What&rsquo;s the job?As a Sales Manager, you will be assisting the Director of Sales &amp; Marketing in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.Your day-to-day&middot; Implements all sales action plans related to his/her marketing area as outlined in the Marketing Plan.&middot; Establishes and maintains files on major active accounts within his/her marketing areas.&middot; Promotes and produces sales leads through the I-Leads system.&middot; Plans sales trips, under the direct approval of Director of Sales &amp; Marketing / Director of Sales, to major marketing areas, calling on accounts within their specific marketing area. Reports to the Director of Sales &amp; Marketing on potential markets needing coverage.&middot; Provides feedback to the Director of Sales &amp; Marketing / Director of Sales on changing market conditions, including trends in the competition as a result, of direct sales solicitation, telephone and direct mail, in his/her market areas. Arranges familiarization/site inspection trips in the hotel for major clients.&middot; Disseminates sales related information to other departments as appropriate.&middot; Maintains a high level of exposure in the hotel in major market areas through direct sales solicitation; telephone contacts, and written communications.&middot; Establishes and maintains effective employee relations.&middot; Maintain complete knowledge of all hotel features / services, hours of operation, schedule in-house activities, location and times&middot; Attends meetings as requested by Director of Sales &amp; Marketing / Director of Sales.&middot; Submits weekly sales reports, business-generated reports, and weekly call planner to Director of Sales &amp; Marketing or Director of Sales.&middot; Attends all major functions held in-house.&middot; Supports hotel promotions and events and ensures information is fed into the market.How do I deliver this?We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It&rsquo;s what connects every colleague in all hotelsEach hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.&middot; True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests&middot; True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay&middot; True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs&middot; True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring mannerJob Type: Full-timePay: QAR7,500.00 per monthExperience:<ul><li>work in hotel with same position and locally available: 1 year (Required)</li></ul>

Sales Manager

Sales Executive:Participates in sales activities and events and assists Sales Manager in successful achievement of budget in forecasted room revenues in accommodation and other revenue generation areas.Your day-to-day&middot; With Sales Manager plan sales strategy and implement tactics to achieve budget.&middot; Sell all facets of the hotel&middot; Establish new business and maintain existing business accounts through the preparation and execution of action plans.&middot; Convert sales leads.&middot; Handle accounts/prospects jointly with senior positions.&middot; Solicit and close business according to established parameters.&middot; Conduct familiarizations and site inspections.&middot; Maintain a regular sales call pattern.&middot; Monitor competitive set and communicate tactical changes to Manager.&middot; Attend regular meetings.&middot; Entertain prospects and existing key accounts with the view to sustain business and generate further sales.&middot; Report as required on sales activities and successes.&middot; Participate in conducting client interviews.&middot; Maintain regular contract with the hotels and reservation centre.&middot; Develop and maintain contact with business generators, meeting and convention planners, visitors/Convention Bureau travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel Business&middot; Work in line with business requirementsHow do I deliver this?We genuinely care about people and we show this through living out our promise of each and every day. It&rsquo;s what connects every colleague in all hotels.Each hotel brand delivers services in their own way, and at the heart of it all are specific, core service skills.&middot; being caring, wanting to make a positive difference, and building genuine connections with guests&middot; having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay&middot; focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs&middot; is about providing guests with what they need, and doing so in a timely and caring mannerThe statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.---------------------------------------------------------------------------------------------Assist. Sales ManagerAs a Assist Sales Manager, you will be assisting the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.Your day-to-day&middot; Implements all sales action plans related to his/her marketing area as outlined in the Marketing Plan.&middot; Establishes and maintains files on major active accounts within his/her marketing areas.&middot; Promotes and produces sales leads for other hotels I-Leads system.&middot; Plans sales trips, under the direct approval of Director of Sales &amp; Marketing / Director of Sales, to major marketing areas, calling on accounts within their specific marketing area. Reports to the Director of Sales &amp; Marketing on potential markets needing coverage.&middot; Provides feedback to the Director of Sales &amp; Marketing / Director of Sales on changing market conditions, including trends in the competition as a result, of direct sales solicitation, telephone and direct mail, in his/her market areas. Arranges familiarization/site inspection trips in the hotel for major clients.&middot; Disseminates sales related information to other departments as appropriate.&middot; Maintains a high level of exposure in the hotel in major market areas through direct sales solicitation; telephone contacts, and written communications.&middot; Establishes and maintains effective employee relations.&middot; Maintain complete knowledge of all hotel features / services, hours of operation, schedule in-house activities, location and times&middot; Attends meetings as requested by Director of Sales &amp; Marketing / Director of Sales.&middot; Submits weekly sales reports, business-generated reports, and weekly call planner to Director of Sales &amp; Marketing or Director of Sales.&middot; Attends all major functions held in-house.&middot; Supports hotel promotions and events and ensures information is fed into the market.How do I deliver this?We genuinely care about people and we show this through living out our promise of services each and every day. It&rsquo;s what connects every colleague in all hotels.Each hotel brand delivers services in their own way, and at the heart of it all are specific, core service skills.&middot; Being caring, wanting to make a positive difference, and building genuine connections with guests&middot; Having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay&middot; Focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs&middot; Is about providing guests with what they need, and doing so in a timely and caring mannerThe statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.Job Type: Full-timePay: QAR3,500.00 - QAR4,500.00 per monthExperience:<ul><li>work in hotel with same position and locally available: 1 year (Required)</li></ul>

Sales Executive

What&rsquo;s the job? To coordinate the functions and activities of the outlet with the outlet's employees in the absence of Manager. To assist in overseeing and directing all aspects of the outlet under the general guidance and direction of the Manager, or his/her delegate and within the limits of the established Best Plaza policies and procedures.Your day-to-day&middot; Ensure the smooth running of the outlet to ensure highest guest satisfaction&middot; Supervise waiters assigned to that particular outlet.&middot; Responsible for order- taking, presentation and all aspects of service in that outlet.&middot; Serve customers according to the set standards, by taking their orders, collecting and serving.&middot; Promote all menu items and special promotions.&middot; Ensure all opening and closing duties are followed according to the checklist.&middot; Responsible for the waiters assigned.&middot; Assist in implementing and controlling the control mechanism by:o Using all Best Plaza standards in F&amp;B control.o Observing and spot-checking on the outleto Using proper control procedures, by ensuring that food and drinks are properly accounted for.o Ensure that daily summary reports are made and any irregularities are reported to the Food &amp; Beverage Management&middot; Ensure that all billings are correct&middot; Ensure that effective communication is carried out with all employees, while keeping an effective communication with your superior.&middot; Ensure that all-vital communication is recorded in written form.&middot; Plan the day-to-day routine works efficiently to ensure maximum service delivery in accordance to the hotel standard.&middot; Ensure that the monthly one to one meeting with the Manager is kept and that all documentation is up to date.&middot; Establish and follow personal development plan.&middot; Conduct continuous job performance evaluation of the staff in the outlet.&middot; To formulate training needs and prepare training plans for the staff and train them when possible.&middot; Perform other duties as may be assigned by your supervisor from time to timeWhat we need from you&middot; Communication skills - guests will need to come to you with concerns as well as compliments, so you&rsquo;ll be easy to talk to&middot; Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories&middot; Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you&rsquo;ll need a good grasp of reading, writing, basic maths and computers&middot; Flexibility - night, weekend and holiday shifts are all part of the job&middot; You&rsquo;ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential&middot; Experience - ideally you&rsquo;ll have spent at least one year in a food &amp; beverage or guest service position&middot; Strength - sometimes you&rsquo;ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneelingHow do I deliver this?We genuinely care about people and we show this through living out our promise of Hospitality services each and every day. It&rsquo;s what connects every colleague in all hotels.&middot; Each hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.&middot; True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay&middot; True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs&middot; True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring mannerJob Type: Full-timePay: QAR2,500.00 per monthExperience:<ul><li>working in the same position in hotel: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Outlet Supervisor

Under the general direction of the Laundry Manager or delegate, and within the limits of established InterContinental Hotel Group and hotel&rsquo;s policies and procedures, responsible for sorting and washing hotel and guest linen in a timely manner, avoiding idling of machines.At Best Plaza West Bay Hotel, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:<ul><li>Create Confidence &ndash; by being an expert at what you do; by acting and looking the part and adapting your style to match your guests&rsquo; pace in all you do.</li><li>Encourages Success &ndash; by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced.</li></ul>&middot; Make It Happen &ndash; by being perceptive to your guests&rsquo; needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.Duties and Responsibilities1. Sorts hotel and guest linen for washing2. Ensures timely loading and loading of machines3. Ensures timely addition of chemicals in proper quantity4. Maintains proper temperature, pressure and water level5. Ensures machines and areas are kept free of lint6. Ensures all stains are removed, testing the chemicals before applying on the fabric, else inform the supervisor7. Attends all staff training meetings as when directed by the superiors8. Reports health or safety hazards to the Laundry ManagerSELF MANAGEMENT1. Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook2. Comply with Company Grooming Standards at all times to portray a professional image of self and the hotel.3. Comply with Time and Attendance Policies set by the hotel.4. Actively participate in training and development programs and maximize opportunities for self-development5. Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety6. Familiarize yourself with emergency and evacuation procedures7. Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager8. Comply with the Company&rsquo;s Corporate Code of Conduct9. Familiarize self with the company values10. Perform all tasks as directed by the Manager in pursuit of the achievement of business goalsJob Type: Full-timePay: QAR1,500.00 per monthExperience:<ul><li>Hotel as Laundry Attendant: 1 year (Required)</li></ul>

Laundry Attendant

Under the supervision of the Chef in Charge and according to the Outlet&rsquo;s requirements, prepare food items following recipes and menus, and responsible for the timely preparation, set up and replenishment of dishes.Your day-to-day&middot; Assist Demi chef or Chef De Partie in the performance of their culinary and other duties, the needs of the outlets and company standards.&middot; Preparation of food items according to recipes and menus, including specialized food production for &lsquo;Theme Nights&rsquo;, buffets, banquets and a la carte.&middot; Supervise and coordinate the activities of subordinates ensuring their work is produced to standard, taking full charge of the section and staff when directed to do so.&middot; Checks the daily menus, function sheets, par stocks and mise en place lists.&middot; Records all recipes and procedures in own recipe book.&middot; Ensure cleanliness, hygiene and maintenance of all work areas, utensils, equipment, tables, fridges, freezers, kitchen area and cold rooms.&middot; Supervision of buffet replenishment and clearance.&middot; Preparation and set up daily mise en place and buffets as per standards.&middot; Arranges plates and helps in dishing our meal portions according to Kitchen Order Tickets (KOTs).&middot; In charge of food hygiene and temperature control for responsible section.&middot; As directed, prepares staff rosters.&middot; Store requisitions and stock control, as directed, in accordance with FIFO system (first in first out).&middot; All other duties assigned by sous chefs and direct supervisors.What we need from you&middot; Communication skills - guests will need to come to you with concerns as well as compliments, so you&rsquo;ll be easy to talk to&middot; Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories&middot; Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you&rsquo;ll need a good grasp of reading, writing, basic maths and computers&middot; Flexibility - night, weekend and holiday shifts are all part of the job&middot; You&rsquo;ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential&middot; Experience - ideally you&rsquo;ll have spent at least one year in a front desk or guest service position&middot; Strength - sometimes you&rsquo;ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneelingHow do I deliver this?We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It&rsquo;s what connects every colleague in all hotels.Each hotel brand delivers Hospitality in their own way, and at the heart of it all are specific, core service skills.&middot; Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests&middot; Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay&middot; Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs&middot; Responsiveness: is about providing guests with what they need, and doing so in a timely and caring mannerJob Type: Full-timePay: QAR1,800.00 per monthExperience:<ul><li>same position &amp; currently working in hotel: 1 year (Required)</li></ul>

Commis I

Under the guidance of the Repairs &amp; Maintenance Engineer, repairs &amp; maintains all aspects of the hotels woodwork and furniture in accordance with Best Plaza West Bay Hotel standards and hotel design and safety instructions.At Bestb Plaza West Bay Hotel we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:<ul><li>Create Confidence &ndash; by being an expert at what you do; by acting and looking the part and adapting your style to match your guests&rsquo; pace in all you do.</li><li>Encourages Success &ndash; by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced.</li></ul>&middot; Make It Happen &ndash; by being perceptive to your guests&rsquo; needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.Duties and Responsibilities1. Responsible for R &amp; M of all furnishing.2. Responsible for R &amp; M of all ceiling panels, ceiling tiles.3. Perform minor repairs &amp; replacement to all hinges &amp; door closures.4. Required to work with wood, fiberboard, formica, glass, and plaster board.5. Responsible to carry out minor constructions &amp; installation.6. Responsible for giving store controller information to stock material.7. Keep accurate log for work done.8. Responsible to report any potential hazard noted whilst on duty.9. Fire - To evacuate building as per fire responsibilities.10. Check EngineeringMO board &amp; clear pending MO&rsquo;s.11. Responsible to ensure that uniform is clean &amp; in good order.12. Responsible for using appropriate safety clothing/ equipment.13. Responsible for assisting other personnel&rsquo;s in case of emergency.14. Responsible for keeping work area clean &amp; tidy.SELF MANAGEMENT1. Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook2. Comply with Company Grooming Standards at all times to portray a professional image of self and the hotel.3. Comply with Time and Attendance Policies set by the hotel.4. Actively participate in training and development programs and maximize opportunities for self-development5. Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety6. Familiarize yourself with emergency and evacuation procedures7. Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager8. Comply with the Company&rsquo;s Corporate Code of Conduct9. Familiarize self with the company values.10. Perform all tasks as directed by the Manager in pursuit of the achievement of business goalsJob Type: Full-timePay: QAR2,500.00 per monthExperience:<ul><li>work in the hotel with the same position: 1 year (Required)</li></ul>

Carpenter

Join Best Plaza West Bay Hotel and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.