Qureos Mentor

Beverly Hills Specialist Hospital

Job Summary: We are seeking a creative and trend-savvy Social Media Content Creator to produce high-quality, engaging content that showcases our hospital&rsquo;s cosmetic and aesthetic services. You will be responsible for managing our social media presence, creating visually appealing posts, and driving engagement to attract and retain patients.Key Responsibilities:<ul><li>Develop and manage the hospital&rsquo;s social media content calendar.</li><li>Create engaging photo, video, and written content for Instagram, TikTok, Facebook, YouTube, and other platforms.</li><li>Film and edit before-and-after videos, treatment highlights, and behind-the-scenes clips (with patient consent).</li><li>Write attention-grabbing captions and informative posts that align with the hospital&rsquo;s brand.</li><li>Monitor trends and incorporate them into campaigns to increase reach.</li><li>Engage with followers, respond to inquiries, and maintain positive community interaction.</li><li>Track analytics to measure content performance and adjust strategies.</li><li>Ensure all content complies with UAE healthcare advertising guidelines and patient privacy laws.</li></ul>Qualifications &amp; Skills:<ul><li>Proven experience in social media content creation (beauty, healthcare preferred).</li><li>Strong photography, videography, and editing skills (CapCut, Adobe Premiere, Canva, etc.).</li><li>Excellent writing and storytelling skills in arabic</li><li>Creative eye for visuals and attention to detail.</li><li>Knowledge of social media trends, hashtags, and engagement tactics.</li><li>Ability to work in a fast-paced environment and meet deadlines.</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: From AED4,500.00 per monthExperience:<ul><li>Content Creator: 1 year (Preferred)</li><li>cosmetic hospital /healthcare: 1 year (Preferred)</li></ul>Language:<ul><li>arabic (Preferred)</li></ul>

Content Creator

To oversee and manage the daily operations of the hospital, ensuring compliance with DHA/MOHAP regulations, adherence to patient safety and quality standards (including JCI principles), and delivering a premium patient experience in cosmetic and plastic surgery services.Key Responsibilities:A. Operations &amp; Administration<ul><li>Manage and coordinate all hospital departments including reception, nursing, surgical units, recovery rooms, and outpatient services.</li><li>Develop and implement operational policies, procedures, and workflows.</li><li>Monitor daily schedules for surgeries, consultations, and follow-ups to ensure efficiency.</li><li>Oversee procurement and inventory of surgical instruments, implants, and consumables.</li></ul>B. Compliance &amp; Quality<ul><li>Ensure full compliance with DHA, MOHAP, and other regulatory requirements.</li><li>Maintain hospital readiness for inspections and audits.</li><li>Oversee quality management systems, including patient safety protocols and incident reporting.</li><li>Coordinate activities related to JCI accreditation preparation, compliance, and renewal.</li></ul>C. Financial &amp; Business Management<ul><li>Work with management to set procedure pricing, discounts, and promotions.</li><li>Monitor operational expenses and implement cost-saving measures without compromising quality.</li><li>Analyze monthly revenue, occupancy, and surgery conversion rates.</li><li>Support marketing campaigns and events aimed at patient acquisition and retention.</li></ul>D. Patient Experience<ul><li>Supervise patient coordinators and ensure premium service standards.</li><li>Handle VIP and sensitive patient cases with discretion and professionalism.</li><li>Review patient feedback and manage complaint resolution processes.</li><li>Ensure post-operative follow-up systems are in place and adhered to.</li></ul>E. Staff Management<ul><li>Manage recruitment, orientation, and training of medical and non-medical staff.</li><li>Schedule staff shifts and ensure adequate coverage in all areas.</li><li>Conduct performance evaluations and enforce disciplinary measures when required.</li><li>Promote continuous professional development and JCI-based training.</li></ul>Key Skills &amp; Competencies:<ul><li>Strong leadership and team management abilities.</li><li>Deep understanding of cosmetic and plastic surgery procedures and workflows.</li><li>Knowledge of DHA/MOHAP regulations and JCI standards.</li><li>Excellent communication and negotiation skills.</li><li>Problem-solving and crisis management.</li><li>Business acumen and data-driven decision-making.</li></ul>. Operations &amp; Administration<ul><li>Oversee the smooth functioning of pre-op, operation theatre, recovery, and post-op units.</li><li>Approve the daily surgical list and ensure proper patient preparation before surgery.</li><li>Supervise coordination between surgeons, anesthetists, nurses, and patient coordinators.</li><li>Ensure medical equipment maintenance schedules are followed and documented.</li><li>Approve and monitor operational budgets, purchase requests, and supplier contracts.</li><li>Maintain an updated emergency preparedness plan (fire, medical, disaster readiness).</li></ul>B. Compliance &amp; Quality<ul><li>Lead the internal audit process to ensure readiness for DHA/MOHAP inspections.</li><li>Ensure correct licensing for doctors, nurses, and the facility is always valid.</li><li>Implement infection control policies, sterilization tracking, and OT safety protocols.</li><li>Oversee patient consent processes, ensuring legal and ethical compliance.</li><li>Ensure medical records are complete, accurate, and stored securely.</li><li>Align operational procedures with JCI patient safety goals (e.g., correct patient ID, surgical site verification).</li></ul>C. Financial &amp; Business Management<ul><li>Analyze profitability by procedure type and recommend adjustments.</li><li>Approve special pricing, VIP packages, and promotional campaigns in line with strategy.</li><li>Negotiate with suppliers for the best pricing on implants, fillers, and surgical consumables.</li><li>Track KPIs such as bed occupancy, theatre utilization, and surgeon productivity.</li><li>Reduce waste and operational inefficiencies without affecting patient care quality.</li></ul>D. Patient Experience &amp; Service Excellence<ul><li>Ensure consultation-to-surgery conversion rate targets are met.</li><li>Review and resolve patient complaints promptly and professionally.</li><li>Monitor waiting times for consultations and surgeries.</li><li>Ensure follow-up reminders are sent to patients post-surgery for aftercare.</li><li>Oversee patient education on post-operative care, recovery timelines, and safety.</li></ul>E. Staff Management &amp; Development<ul><li>Set clear SOPs (Standard Operating Procedures) for all operational roles.</li><li>Organize monthly staff meetings to review performance, issues, and new policies.</li><li>Coordinate CPD (Continuing Professional Development) sessions for clinical staff.</li><li>Mentor and coach team leaders in different departments to improve efficiency.</li><li>Manage staff attendance, leaves, and overtime approvals.</li></ul>F. Strategic Growth<ul><li>Work with marketing to analyze market trends in cosmetic surgery and adjust offerings.</li><li>Introduce new services or procedures in consultation with medical leadership.</li><li>Foster collaborations with medical tourism agencies and wellness resorts.</li><li>Represent the hospital in conferences, exhibitions, and networking events.</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: From AED7,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>cosmetic/plastic surgery hospital: 1 year (Preferred)</li><li>healthcare: 1 year (Preferred)</li></ul>Language:<ul><li>arabic (Preferred)</li></ul>

hospital operations manager

The Health Care Assistant - Patient Aide provides essential non-clinical support in the daily care of hospitalized patients within the In-Patient Department. This role focuses on assisting patients with activities of daily living, ensuring their comfort, and maintaining a safe and clean environment. All tasks are performed under the direct supervision of a Registered Nurse (RN) and in compliance with hospital policies and procedures. The position requires strong teamwork, compassion, and a commitment to patient well-being.MAIN RESPONSIBILITES:Patient Assistance and Care:<ul><li>Patient Admission and Escorting: Escort patients from the reception area to their respective rooms, ensuring smooth admission processes. Assist patients in transitioning from the waiting area to various hospital locations (e.g., Pharmacy, Diagnostic areas, etc.).</li><li>Feeding and Comfort: Assist patients who are unable to feed themselves, providing nourishment as per dietary guidelines. Ensure patient comfort and emotional well-being during mealtimes.</li><li>Assistance with Activities of Daily Living (ADLs): Support patients with daily living tasks, such as bathing, dressing, grooming, toileting, mobilizing, and maintaining a comfortable and clean environment around their beds.</li><li>Personal Hygiene: Provide assistance with personal hygiene tasks for patients who are unable to do so independently, ensuring dignity and respect during the process.</li></ul>Collaboration and Communication:<ul><li>Effective Team Collaboration: Work closely with the nursing team, doctors, and other healthcare staff to ensure coordinated care delivery. Assist in transferring information about patients' status and needs as required.</li><li>Communication with Patients and Families: Ensure that patient and family concerns are communicated clearly to the Registered Nurse (RN) or relevant staff. Provide information and emotional support as needed.</li><li>Patient Advocacy: Be a voice for the patient&rsquo;s concerns and ensure that their needs are met in a timely and efficient manner.</li></ul>Patient Safety and Comfort:<ul><li>Maintain a Safe Environment: Ensure a safe, clean, and comfortable environment for patients in the inpatient units. Regularly check for safety hazards and alert the Nurse In-Charge of any issues.</li><li>Monitoring and Reporting: Observe patients for any changes in their condition (e.g., vital signs, behavior) and report any abnormalities or concerns to the Registered Nurse immediately.</li><li>Emergency Response: Assist with emergency procedures by activating emergency codes as necessary and providing support during medical emergencies or transfers.</li></ul><ul><li>Patient Fall Prevention: Be alert to potential fall risks and assist patients in moving safely to prevent falls or injury.</li></ul>Support to Nursing and Clinical Staff:<ul><li>Assist with Clinical Tasks: Provide support to the nursing staff under their supervision in carrying out patient care, including assisting with wearing garments, positioning, and mobility. Aid in preparing patients for examinations and procedures.</li><li>Equipment and Resources: Ensure that necessary medical equipment, supplies, and patient documents are readily available and organized in patient rooms and clinical units.</li><li>Inventory Management: Assist in maintaining stock levels of consumables and other necessary supplies for patient care. Notify the nursing team when stock levels need replenishment.</li><li>Room Setup and Bed Making: Ensure patient rooms are properly set up, clean, and comfortable. Make beds and change linens regularly to maintain a hygienic environment.</li></ul>Equipment &amp; Supply Management<ul><li>Ensure that hospital beds, wheelchairs, and other patient-use equipment are clean and properly functioning.</li><li>Restock medical and non-medical supplies in patient care areas (e.g., gloves, towels, hygiene products).</li><li>Safely transport specimens, documents, or equipment between departments as needed.</li></ul>Infection Control &amp; Hygiene<ul><li>Follow strict infection prevention protocols, including proper hand hygiene and use of PPE.</li><li>Maintain cleanliness in patient rooms and common areas following hospital sanitation standards.</li><li>Assist in proper waste disposal and ensure medical waste is handled appropriately.</li></ul>Equipment Cleaning (HCAs Must Take The Initiative Under Nurse Supervision)<ul><li>Regularly clean medical equipment, water dispensers, trolleys, cabinets, and patient areas as required.</li><li>Ensure all patient supplies and care items are properly stored and organized.</li></ul>Food Preparation &amp; Meal Service:<ul><li>Prepare and assemble patient meal trays according to dietary restrictions and guidelines.</li><li>Ensure timely delivery of meals to patient rooms or designated areas.</li><li>Reheat or portion food items as required before serving.</li><li>Assist in plating meals for staff and visitors in hospital dining areas.</li><li>Handle special dietary requests or modifications as instructed by the dietitian or nursing staff.</li></ul>Pantry &amp; Kitchen Maintenance:<ul><li>Maintain cleanliness and organization of the hospital pantry, including shelves, refrigerators, and storage areas.</li><li>Restock food supplies, beverages, and utensils as needed.</li><li>Ensure all food items are stored properly and labeled according to hospital food safety standards.</li><li>Monitor inventory levels and report shortages to the kitchen supervisor.</li></ul>Sanitation &amp; Hygiene:<ul><li>Clean and sanitize food service equipment, meal trays, and kitchen utensils.</li><li>Follow strict hygiene protocols, including proper handwashing, use of gloves, and handling of perishable items.</li><li>Dispose of food waste appropriately and maintain a clean work environment.</li></ul>Quality and Safety Improvement:<ul><li>Patient Safety Protocols: Ensure adherence to patient safety protocols and infection control guidelines. Report any safety hazards or incidents to the Nurse In-Charge immediately.</li><li>Support for Quality Initiatives: Participate in the hospital&rsquo;s quality improvement programs and activities, including infection control, patient satisfaction surveys, and performance evaluations.</li><li>Housekeeping and Hygiene: Collaborate with the housekeeping team to maintain the cleanliness and hygiene of patient areas, including patient rooms, bathrooms, and common areas.</li></ul>Patient Comfort and Emotional Support:<ul><li>Emotional Support: Provide a comforting presence for patients by offering emotional support, reassurance, and empathy. Help patients feel cared for and valued.</li><li>Communication with Families: Ensure that families are kept informed of their loved one&rsquo;s condition, ensuring a compassionate approach in any communication.</li><li>Assistance During Discharge: Assist patients during the discharge process by preparing their documents, ensuring that they have all required instructions, and escorting them to the exit or transportation area if needed.</li></ul>Privacy and Confidentiality:<ul><li>Protect Patient Privacy: Maintain strict confidentiality of patient records and medical information, following the hospital's privacy and data protection policies.</li><li>Respect for Dignity: Treat all patients with the utmost respect, ensuring that their dignity is upheld during care activities, especially when assisting with personal hygiene and dressing.</li></ul>General Hospital Duties:<ul><li>Messenger and Porter Services: Provide necessary porter and messenger services within the hospital, such as transporting patient records, samples, medications, and equipment between departments.</li><li>Support with Transporting Patients: Assist with the transfer of patients between units or departments, ensuring the patient is comfortable and well-supported.</li><li>Documentation Support: Assist with updating patient records and ensuring the correct documentation of care provided. Report any changes in the patient&rsquo;s condition to the RN or doctor.</li></ul>Additional Responsibilities:<ul><li>Active Participation in Team Activities: Participate in departmental meetings and in-service training sessions to improve skills and knowledge related to patient care.</li><li>Assist with Admission and Discharge Processes: Support with the smooth process of patient admission and discharge, ensuring that patients and their families are informed and guided appropriately.</li><li>Perform Other Duties: Carry out any other duties or tasks as assigned by the Nurse In-Charge, Head of Unit, or healthcare team, related to patient care or hospital operations.</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: From AED1,500.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Language:<ul><li>tagalog (Preferred)</li></ul>

Health Care Assistant

Join Beverly Hills Specialist Hospital and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Beverly Hills Specialist Hospital

ABOUT_COMPANY

Content Creator

hospital operations manager

Health Care Assistant