Qureos Mentor

Big Brothers Big Sisters

Founded in 1957, Big Brothers Big Sisters of Greater Chattanooga is the area&rsquo;s largest youth mentoring organization. Our vision is that all youth achieve their full potential, and our mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth. Our work is guided by our core agency values.Integrity &ndash; We champion integrity in how we execute our programs with open, honest communication.Thought Leadership &ndash; We drive creative thinking in the youth mentoring space.Access, Belonging, and Opportunity &ndash; We are intentional in creating access for all, fostering a sense of belonging among those we serve and represent, and expanding opportunities and thrive within our community.Safety &ndash; We prioritize safety, and all our decisions are driven by the safety of the youth and their families, our volunteers, and our staﬀ.Excellence &ndash; We deliver high-quality program support as evidenced by the metrics for safety, customer service, and long-term impact.Enthusiastic Contribution &ndash; We view our people and the people we work with as a gift. We show it by adding value to every person and situation we encounter.Beneﬁts➢Salary: $55,000 - $65,000➢4-Day workweek (Full-Time, 32 hours/week) with occasional remote workdays➢ Health Insurance (Employee contribution of $20/month for employee-only coverage; rates vary for additional dependents, Telehealth through TextCare is included at no additional cost)➢ Dental, Vision, and Short-Term Disability Insurance➢ Retirement Beneﬁts➢ 10 Vacation Hours and 10 Sick Hours Accrued Each MonthPosition SummaryThe Operations Manager is a professional serving as the operational and administrative backbone of Big Brothers Big Sisters of Greater Chattanooga. Reporting directly to the CEO, this role ensures the agency&rsquo;s daily impact is sustained through meticulous oversight of oﬃce resources, vendor relationships, and ﬁnancial record-keeping. Operating with a fundraising and recruitment mindset, the Operations Manager recognizes that organizational excellence and a positive culture are the primary drivers of donor trust and volunteer growth. By acting as a departmental bridge, this role ensures the agency remains fully compliant with Big Brothers Big Sisters of America (BBBSA) standards and local employment laws while proactively fostering a supportive, inclusive, and eﬃcient environment for all staﬀ.Essential Job DutiesFinancial Administration● Bookkeeping &amp; Payroll: Oversee payroll, general ledger entry, accounts receivable, and accounts payable using QuickBooks Online.● Banking: Process and document timely deposits of donations into appropriate accounts.● Grant Management: Oversees all grant reimbursement processes across federal, state, and county funding platforms, ensuring accuracy and compliance. Partners with the CEO to identify funding opportunities and support the development of grant proposals.● Reporting &amp; Audit: Analyze monthly ﬁnancials and cash ﬂow for the Leadership Team and Board; coordinate documentation for the annual independent ﬁnancial audit. Oﬃce Operations &amp; Governance● Daily Management: Oversee daily oﬃce operations to provide a functional and professional work environment.● Vendor &amp; Facility Oversight: Manage all vendor relationships, including equipment procurement, service level monitoring, and bidding out occupancy contracts every three years.● Board Support: Maintain Board Member ﬁles, schedule meetings, record minutes, and manage meeting logistics.● Systems Administration: Serve as the Matchforce (Customized Salesforce) Admin/Superuser and manage employee data within agency systems.● Compliance: Partner with the CEO to submit required local, state, and federal reports and maintain BBBSA self-assessment and data reporting.Human Resources &amp; Culture● Talent Management: Manage all hiring functions, including job postings, interviews, ﬁngerprinting, and background checks for all incoming staﬀ..● Onboarding: Provide orientations covering agency policies, the Personnel Manual, and beneﬁt plans.● Beneﬁts Administration: Identify and manage employee beneﬁt options (health, dental, vision, retirement) and lead the bidding process for providers.● Staﬀ Engagement: Plan and implement staﬀ meetings, retreats, team days, and annual holiday gatherings.Agency Advocacy &amp; Growth● Fundraising Mindset: Understand that every high-quality ﬁnancial report, timely gift acknowledgment, and well-maintained oﬃce environment contributes to donor conﬁdence and retention. Collaborate with the Development team to ensure operational data is available for impact reporting and donor stewardship.● Recruitment Stewardship: Serve as an ambassador for the mission by representing the organization at community events, presentations, and outreach opportunities. Conﬁdently engage diverse audiences through public speaking and relationship-building to promote volunteerism and inspire individuals to become mentors. Identify and cultivate opportunities across the community to strengthen awareness of the mission and support the recruitment of volunteers and partners.● Resource Maximization: Proactively seek ways to reduce overhead and manage vendor costs to ensure maximum funding goes directly to youth mentoring services.● Ambassadorship: Represent the agency&rsquo;s values (Integrity, Excellence, and Enthusiastic Contribution) in all interactions with vendors, board members, and the public.Why You&rsquo;ll Love This Role● Mission-Critical Impact: You aren't a cog in a machine; you are the one building and maintaining it. Your work ensures our program teams can focus on their expertise while you handle the &quot;how.&quot;● The &quot;Swiss Army Knife&quot; Experience: From HR and tech stacks to ﬁnance and facilities, no two days are the same. You will be the strategic backbone of our entire team.● A Culture That Anchors: Let&rsquo;s be honest: Non-proﬁt work is demanding. The stakes are high, and the problems we&rsquo;re solving are big. That&rsquo;s why we&rsquo;ve built a culture that acts as an anchor, not a weight.● Radical Flexibility: We value outcomes over hours. Our 4-day workweek is a commitment to your well-being, ensuring you have the margin needed to bring your best self to our mission every day. Key Qualiﬁcations● Education: A Bachelor&rsquo;s degree in Nonproﬁt Management, Human Resources, Business, Finance, or a related ﬁeld.● Technical Proﬁciency: Proﬁcient in QuickBooks Online.○ Ability to use Google Suite and adapt to new technology tools, speciﬁcally Salesforce (Matchforce) and Dialpad.● Mission Alignment: Deep belief in the Big Brothers Big Sisters mission and the potential of the youth served.○ Commitment to advancing access, belonging, and opportunity.● Discretion &amp; Conﬁdentiality: High degree of professional discretion and the ability to maintain strict conﬁdentiality regarding personnel, ﬁnancial, and donor records.● Interpersonal &amp; Communication Skills:○ Excellent oral and written communication skills.○ Ability to develop trust and rapport among youth clients, volunteers, and staﬀ. ○ Coachable, with a proven ability to give and receive actionable feedback.○ Assumes the best in people and works eﬀectively within a team environment.● Operational Execution: Highly organized with the ability to multi-task between various administrative and ﬁnancial projects.● Schedule Flexibility: Willingness to work some evenings and weekends as required for meetings or events.● Physical Requirements &amp; Work Environment: Ability to sit for extended periods at a computer, occasionally lift up to 25 lbs (oﬃce supplies/event gear), and navigate various community event spaces.● Legal &amp; Employment Terms:○ Licensure: Must possess and maintain a valid driver&rsquo;s license.○ Background &amp; Safety: Position is contingent upon the successful completion of a comprehensive background check and ﬁngerprinting, as required by BBBSA and state safety standards.○ At-Will Clause: Employment with BBBS of Greater Chattanooga is at-will, meaning either the employee or the agency can terminate the relationship at any time, with or without cause.○ Other Duties Clause: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.Pay: $55,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Operations Manager

Position SummaryThe Office &amp; Accounting Administrator is often the first friendly face and voice people encounter when connecting with our organization. This position supports the overall operations of the office, assists the Executive Director, and manages accounting and financial tasks to ensure smooth and accurate financial processes. They help ensure staff, volunteers, and visitors have what they need to succeed.The ideal candidate enjoys building connections, being organized, and finding ways to make things run efficiently. This role contributes directly to our mission of empowering youth through mentoring by creating a welcoming, well-managed, and financially organized environment for all.Key ResponsibilitiesAccounts Payable &amp; Receivable Support<ul><li>Process incoming invoices, route for approval, and prepare payments for review.</li><li>Maintain organized records of payables, receipts, and deposits.</li><li>Assist with depositing checks and maintaining accurate deposit logs.</li><li>Support reconciliation of credit card statements and expense reports.</li><li>Communicate with vendors to ensure accurate billing and timely payments.</li><li>Track purchases or invoices related to grants or projects as requested.</li><li>Assist auditors in annual audit.</li><li>End of month reports.</li></ul>Office Administration &amp; Support<ul><li>Provide general administrative support to staff and leadership, including scheduling, document preparation, and data entry.</li><li>Provide assistance to Board of Directors.</li><li>Sort and distribute incoming mail; manage outgoing mail and shipping.</li><li>Maintain and order office supplies; coordinate with staff to anticipate needs.</li><li>Serve as the main contact for building maintenance, cleaning, and vendor relationships.</li><li>Assist with scheduling, logistics, and materials for meetings, trainings, and events.</li><li>Help maintain organized digital and paper filing systems, ensuring accuracy and confidentiality.</li></ul>Executive Director Support<ul><li>Provide administrative support to the Executive Director, including scheduling meetings, managing calendars, and preparing correspondence or reports.</li><li>Assist with meeting coordination &mdash; preparing agendas, taking minutes, and tracking follow-up tasks.</li><li>Help organize board meetings and maintain board records as directed.</li><li>Support special projects, fundraising mailings, or community outreach activities as assigned.</li><li>Serve as a professional and confidential point of contact for Executive Director communications.</li></ul>Front Desk &amp; Reception<ul><li>Welcome visitors and provide a warm, professional, and inclusive first impression for all guests, youth, families, and volunteers.</li><li>Answer and direct incoming phone calls and emails to the appropriate staff.</li><li>Manage front desk communications, voicemails, and general inquiries.</li><li>Maintain a tidy, organized, and inviting reception area.</li></ul>Technology &amp; Systems Support<ul><li>Serve as the on-site contact for technology and equipment needs (computers, printers, phones, etc.).</li><li>Coordinate with external IT support vendors to address issues or new setups.</li><li>Maintain an inventory of office technology and coordinate updates or replacements as needed.</li><li>Provide basic tech assistance to staff (e.g., setting up video calls, troubleshooting printers, password resets).</li></ul>Qualifications<ul><li>Associate degree, Bachelor degree preferred in Accounting/Finance.</li><li>5+ years of accounting experience preferred.</li><li>Experience with QuickBooks required.</li><li>2+ years of administrative, office, or customer service experience.</li><li>Strong computer skills, including Microsoft Office (Word, Excel, Outlook).</li><li>Excellent communication, organization, and time management skills.</li><li>Ability to manage multiple tasks while maintaining attention to detail.</li><li>Professional, friendly, and dependable demeanor with a high level of discretion.</li><li>Experience supporting executive leadership or working in a nonprofit organization.</li><li>Commitment to the mission and values of Big Brothers Big Sisters.</li><li>Interest in youth development and community-based programs.</li></ul>Work Environment<ul><li>Office-based position located in Owatonna, Minnesota, with occasional travel for errands, meetings, or events.</li><li>Standard office hours with some flexibility for evening or weekend support for agency activities.</li></ul>About Big Brothers Big Sisters of Southern MinnesotaBig Brothers Big Sisters of Southern Minnesota empowers young people to reach their full potential through professionally supported, one-to-one mentoring relationships. Our team is passionate about creating positive pathways for youth, supporting volunteers and families, and strengthening the communities we serve.Job Type: Full-timePay: $50,000.00 - $52,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Office & Accounting Administrator

Overview We are seeking a dynamic and highly organized Office Manager / Executive Assistant to join our team! This vital role combines office management with executive administrative support, ensuring our daily operations run smoothly and efficiently. The ideal candidate will be proactive, detail-oriented, and possess a passion for creating a productive work environment. You will serve as the backbone of our office, managing schedules, coordinating projects, and providing exceptional support to leadership. This paid position offers an exciting opportunity to contribute to a thriving organization while honing your skills in a fast-paced setting.Duties<ul><li>Oversee daily office operations, including supply management, filing systems, and front desk responsibilities to maintain a welcoming and organized environment</li><li>Manage complex calendars using Microsoft Outlook Calendar and Google Workspace, scheduling meetings, appointments, and events with precision</li><li>Coordinate various projects and events from planning through execution, ensuring deadlines are met and logistics are handled seamlessly</li><li>Provide executive administrative support by preparing correspondence, proofreading documents, transcribing meetings, and managing phone etiquette on multi-line phone systems</li><li>Handle bookkeeping tasks using QuickBooks, including invoicing, expense tracking, and basic financial recordkeeping</li><li>Assist with personal assistant duties such as travel arrangements, personal scheduling, and confidential task management</li><li>Maintain accurate data entry records and ensure all filing is up-to-date for easy retrieval and compliance purposes</li></ul>Skills<ul><li>Proven experience in office management or administrative roles with strong organizational skills</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools for document creation and collaboration</li><li>Skilled in calendar management, including scheduling meetings and coordinating multiple priorities efficiently</li><li>Excellent communication skills with professional phone etiquette across multi-line phone systems</li><li>Experience with bookkeeping software like QuickBooks for financial transactions and recordkeeping</li><li>Strong attention to detail in proofreading, transcription, and data entry tasks</li><li>Ability to handle clerical responsibilities such as filing, data management, and front desk duties confidently</li><li>Knowledge of project coordination techniques to support team initiatives effectively</li><li>Familiarity with office technology including Microsoft Outlook Calendar and DocuSign for digital signatures</li><li>Customer service orientation to assist visitors or clients warmly while maintaining professionalism</li></ul>Join us in this energetic role where your organizational prowess will directly impact our success! We value proactive individuals who thrive on multitasking and delivering exceptional support. If you&rsquo;re ready to be an essential part of a vibrant team dedicated to excellence&mdash;apply today!Pay: $24.34 - $26.52 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Sacramento, CA 95825

Office Manager / Executive Assistant

Join Big Brothers Big Sisters and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Big Brothers Big Sisters

About Company

Operations Manager

Office & Accounting Administrator

Office Manager / Executive Assistant