Urwah Admin

Big Fish Recruitment

The Role
 We are currently seeking an Estimator for our client, an established FM service provider based in Dubai. The FM Estimator is responsible for preparing accurate and competitive cost estimates for Facilities Management services, including hard FM, soft FM, and integrated FM contracts. The role involves analysing tender documents, site information, and client requirements to develop detailed pricing, cost plans, and commercial submissions that support successful bid outcomes while ensuring profitability and compliance. Key Responsibilities: - Review and analyse RFPs, ITTs, contracts, drawings, and scope documents for FM tenders. - Prepare detailed cost estimates for hard FM (MEP, HVAC, civil, BMS, fire systems), soft FM (cleaning, security, landscaping, pest control), or integrated FM services. - Conduct site visits and surveys to assess service requirements, access conditions, asset condition, and operational risks. - Develop pricing models, BOQs, cost breakdowns, and life-cycle costing where required. - Identify commercial risks, assumptions, exclusions, and qualifications for inclusion in tender submissions. - Liaise with operations, procurement, and subcontractors to obtain accurate pricing and technical inputs. - Evaluate supplier and subcontractor quotations for compliance and value. - Ensure estimates align with client specifications, service levels, KPIs, and SLAs. - Support preparation of commercial proposals, bid clarifications, and value engineering options. - Maintain historical cost data and benchmark pricing for continuous improvement. - Assist in post-tender negotiations and handover to operations teams. Ensure compliance with company commercial policies, health & safety, and statutory requirements.
 
Requirements
 <ul>
<li>Bachelor’s degree or diploma in Engineering, Quantity Surveying, Facilities Management, or related field. - Extensive experience in FM estimating, cost planning, or commercial roles (depending on seniority). - Strong understanding of FM service delivery models, contracts, and pricing structures. - Experience with lump sum, cost-plus, and performance-based FM contracts preferred. - Proficient in Excel and estimating software (e.g., CAFM, ERP, cost models) - Ability to interpret technical documents and specifications - Strong communication and negotiation skills</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Facilities Management Estimator

The Role
 We are currently seeking an experienced Contact Center Supervisor for one of our clients in Saudi Arabia which is one of the leading urban destinations in the Kingdom. The role is based in Mekkah. The Contact Center Supervisor is to lead, coach, and manage a team of Contact Center Agents responsible for handling inbound and outbound visitor interactions through phone, chat, email, and social media. The Contact Center Supervisor ensures service excellence, adherence to performance standards, and optimal team productivity while maintaining a positive work environment that supports continuous improvement and a superior visitor experience.
 
Requirements
 Qualifications, Skills & Competencies Education & Certification - Minimum: Bachelor’s Degree in Business Administration, Tourism, Hospitality, Communications, or a related field. - Preferred: Certification in Contact Center Management, Customer Experience, or Leadership Training. Experience - 3–5 years of experience in a contact center environment, with at least 2 years in a supervisory or team lead role. - Proven experience managing inbound and outbound teams, preferably within tourism, hospitality, or destination services. - Hands-on experience with Contact Center and CRM software (e.g., Cisco, Genesys Salesforce, Zendesk ). Technical Skills - Strong working knowledge of CRM systems, call routing, and reporting dashboards. - Proficient in MS Office Suite (Excel, PowerPoint, Word, Outlook). - Ability to interpret analytics and performance data.
 
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Contact Center Supervisor

The Role
 We are currently seeking a Business Unit Head for Our client, a leading FM service provider in Muscat, Oman. The role will report to the CEO and oversee the operations of all internal properties of the organization including HQ, Staff Accommodations, Warehouse and logistics centres and deliver TFM and IFM for a luxury real estate development.
 
Requirements
 <ul>
<li>Strong contract management, negotiation and delivery oversight. • Excellent client relationship management and retention skills. • Strong planning and budgeting skills. • P&L ownership and ability to link financial performance with operational actions. • Skilled in mobilising new contracts and managing multi-site service delivery. •Analytical ability to review WIP, budgets and forecasts with accuracy. •Proven track record of Business developments.</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Business Unit Director - Property and Infrastructure

The Role
 <ul>
<li>Process customer invoices, payments, and receipts accurately in accordance with company procedures • Apply customer payments to outstanding invoices and support payment reconciliation • Maintain and update customer account records, including billing details and documentation • Assist with collections and follow up on overdue accounts as required • Handle basic real estate billing, including sales invoices, service charges, and maintenance fees • Respond to customer inquiries related to invoices, payments, and account balances • Support accounts receivable aging review and escalate overdue or disputed items • Assist with resolving billing discrepancies and maintaining proper documentation • Support month-end accounts receivable closing, reporting, and reconciliations • Prepare basic accounts receivable reports for internal review • Ensure accurate filing and document management for all AR transactions • Comply with UAE accounting practices, company policies, and internal controls • Participate in ongoing training and process improvement initiatives</li>
</ul>
Requirements
 <ul>
<li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field • Minimum of three (3) years of relevant experience, preferably within the real estate or a similar industry • Hands-on experience with ERP systems such as Oracle or SAP is required</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Accounts Receivable Officer - Real Estate

The Role
 <ul>
<li>Perform day-to-day financial transactions, including verifying, classifying, and recording accounts payable data. • Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted. • Compare purchase orders, prices, terms of payment, and other charges. • Verify invoices and supporting documents to ensure accuracy. • Resolve invoice discrepancies and issues. • Maintain historical records by filing documents. • Prepare reports on accounts payable and expenditures. • Correspond with vendors and respond to inquiries. • Produce monthly reports and assist in month-end closing.</li>
</ul>
Requirements
 <ul>
<li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field • Minimum 3 years of relevant experience within the real estate or similar industry • Strong knowledge of accounts payable processes and procedures • Proficiency in accounting software and MS Office, especially Excel • Excellent attention to detail and accuracy</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Accounts Payable Officer - Real Estate

The Role
 Our client, a leading real estate developer, is seeking a Senior Architect with strong experience across the full design lifecycle, from concept through design development and authority approvals. The ideal candidate should have a solid understanding of UAE authority requirements, particularly in Abu Dhabi and Dubai, and the ability to ensure compliance with local regulations and developer standards. Key Responsibilities • Lead and contribute to architectural design across all project stages, including concept, schematic, design development, and authority submission • Manage and coordinate external design consultants to ensure alignment with project vision, budgets, timelines, and developer standards • Prepare, review, and validate architectural deliverables to ensure compliance with local authority regulations • Support and manage the design approval process with relevant authorities in Abu Dhabi and Dubai • Ensure designs meet developer guidelines, quality benchmarks, and technical requirements • Coordinate with internal teams including development, project management, engineering, and commercial teams • Review design changes and value engineering proposals while maintaining design intent • Support construction documentation reviews and provide architectural input during the construction phase when required
 
Requirements
 <ul>
<li>Bachelor’s degree in Architecture or Masters Degree • Minimum 5-8 years of experience in architectural design, preferably with consultancy experience handling full design lifecycle projects • Proven experience in concept and design development stages for residential, mixed-use, commercial, or large-scale developments • Strong knowledge of Abu Dhabi and Dubai authority approval processes and regulations</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Senior Architect - Design

The Role
 We are a UAE based recruitment company, currently seeking for a Head of Finance for one of our clients in Abu Dhabi, which is a leading higher education institution in the UAE. The Head of Finance is responsible for providing strategic financial leadership, ensuring effective financial planning, management, and reporting across the university. The role oversees budgeting, financial controls, compliance, risk management, and supports senior leadership in long-term financial sustainability and resource allocation as per financial policies and procures and national and international best practice.
 
Requirements
 Qualifications and Experience: • Bachelor’s degree with Honours (NQF Level 8) in Finance, Accounting, or a related field. A Master’s degree or professional qualification (e.g., ACCA, ACA, CMA, CFA, CIA, CA, CPA) is preferred • Minimum 8–10 years of progressive finance experience, with at least 3 years in a senior management role preferably within the education sector Job-Specific Skills: • Strong analytical and strategic planning ability. • Expertise in financial reporting standards and regulatory requirements. • Excellent leadership, communication, and interpersonal skills. • High integrity and commitment to ethical financial management. • Proficiency in financial management systems and data analysis tools. • Knowledge of Oracle Fusion preferable.
 
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Head of Finance

Join Big Fish Recruitment and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.