Abrar Admin

Birch Hill Behavioral Health, PLLC

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 Birch Hill Behavioral Health is seeking a part-time highly organized, warm, and proactive Administrative Assistant/Clinical Coordinator to support both front-end client communication and back-end clinical operations.
 
 
 
 
 
 This role is ideal for someone who enjoys a balance of client and staff support, optimizing systems, and helping clients feel supported from their very first inquiry through ongoing care.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 Client Communication &amp; Intake
 
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 Respond to website inquiries, emails, and calls to the main business line
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 Communicate services, clinician availability, and program information
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 Screen referrals and match new patients with appropriate clinicians
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 Assist patients in finding alternative resources when needed
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 Coordinate consultation calls and intakes
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 Create new client profiles and initiate e-forms via SimplePractice
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 </ul>
 
 
 
 
 Billing &amp; Insurance Support
 
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 Oversee invoices, superbills, and AutoPay setup
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 Monitor balances and communicate with families when needed
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 Serve as liaison with insurance companies
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 Generate Good Faith Estimates
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 Billing adjustments
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 </ul>
 
 
 
 
 Team &amp; Operations Support
 
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 Maintain clinician scheduling preferences
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 Track referral sources and staff productivity metrics
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 Assist with staff birthdays, anniversaries, and team events
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 Support founders with hiring inquiries and monthly reporting
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 Create and organize resource flyers (Canva)
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 </ul>
 
 
 
 
 Qualifications
 
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 Strong organizational and communication skills
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 Experience with HIPAA-compliant systems (SimplePractice preferred)
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 Comfort with billing, insurance coordination, and financial tracking
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 Detail-oriented and proactive
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 Warm, professional presence
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 </ul>
 
 
 
 
 Ideal candidate would be able to be in-person for one day per week (4-6 hours); fully-remote applicants may be considered. Start date - May 2026.
 
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Administrative Assistant/Clinical Coordinator

Join Birch Hill Behavioral Health, PLLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Birch Hill Behavioral Health, PLLC

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Administrative Assistant/Clinical Coordinator