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Bitla Software Pvt Ltd

Hi All,we are looking for Business development Executive.Exp: 6 months - 1 yearLocation: KochiRoles &amp; Responsibilities:1. Lead generation and qualification2. Value Articulation3. Upsell/Cross-sell ratio4. Customer retention rate5. Product adoption6. Daily five BOs meeting7. First contact resolution (FCR) rate8. Escalation rate9. Support ticket closure rate10. Average time to resolve (ATR)11. Customer retention rateSkills &amp; Ability1. Time to respond to customer inquiries 2. Resolution time for complex issues 3. Number of customer interactions handled 4. Support ticket volume reduction 5. Knowledge base utilizationJob Type: Full-timeWork Location: In person

Looking for Business development execuive_ 0- 1 Year -Kochi

Join Bitla Software Pvt Ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bitla Software Pvt Ltd

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Looking for Business development execuive_ 0- 1 Year -Kochi