Qureos Mentor

BJS Home Delivery

About the Role:We are hiring enthusiastic and customer-focused Customer Care Associates (CSA) for a UK shift (monthly rotational) in a product-based company. This role offers a great opportunity to build your career, gain international process exposure, and grow internally through Internal Job Postings (IJP) within the organization.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and chats for UK-based customers</li><li>Resolve product/service-related queries in a professional and timely manner</li><li>Maintain accurate records of customer interactions in the CRM system</li><li>Ensure excellent customer satisfaction by providing empathetic and effective support</li><li>Meet performance metrics such as response time, resolution rate, and quality standards</li></ul>Requirements:<ul><li>Excellent communication skills in English (spoken and written)</li><li>Ability to work in UK shifts with monthly rotational schedule</li><li>Prior customer support/BPO experience is an advantage (freshers welcome)</li><li>Strong problem-solving and interpersonal skills</li><li>Basic knowledge of customer service tools/CRM systems preferred</li></ul>Benefits:<ul><li>Opportunity to work with a product-based company</li><li>Internal Job Posting (IJP) program for career growth</li><li>Positive work environment with learning opportunities</li><li>Health Insurance &amp; Provident Fund (PF)</li></ul>Shift: UK Shift (Monthly rotational) Job Types: Full-time, Permanent, Fresher Pay: &#8377;260,000.00 &ndash; &#8377;384,000.00 per year Work Location: In-person (Mohali)Speak with the Employer: +91 8264039946Job Types: Full-time, Permanent, FresherBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person*Speak with the employer* +91 8264039946Job Types: Full-time, Permanent, FresherPay: &#8377;300,000.00 - &#8377;384,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Customer Support Associate (UK)

Join BJS Home Delivery and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

BJS Home Delivery

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Customer Support Associate (UK)