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BlackStone eIT

<div>BlackStone eIT is seeking an experienced Oracle DBA Consultant to provide expert guidance and support for our Oracle database environments. In this role, you will be responsible for implementing best practices in database management, ensuring optimal performance, security, and reliability of our Oracle databases. You will collaborate with cross-functional teams to enhance database operations and contribute to strategic initiatives.
Key Responsibilities:<ul>
<li>Install, configure, and maintain Oracle databases, ensuring high availability and performance.</li>
<li>Monitor database performance metrics and perform tuning and optimization when necessary.</li>
<li>Develop and implement backup and recovery strategies using RMAN and other tools.</li>
<li>Conduct database audits and implement security measures to safeguard data.</li>
<li>Collaborate with application teams to design and support database-related projects.</li>
<li>Provide expert troubleshooting support for complex database issues, ensuring timely resolution.</li>
<li>Document database configurations, procedures, and best practices.</li>
<li>Stay updated on the latest Oracle technologies and innovations, recommending enhancements to current systems.</li>
</ul>Requirements<ul>
<li>Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li>
<li>Experience: Minimum of 5 years of experience as an Oracle DBA, with a strong focus on database performance tuning and management.</li>
</ul>Technical Skills:<ul>
<li>In-depth knowledge of Oracle database architecture, installation, configuration, and administration.</li>
<li>Expertise in RMAN for backup and recovery solutions.</li>
<li>Strong skills in SQL and PL/SQL programming.</li>
<li>Experience with Oracle performance tuning tools and techniques.</li>
<li>Familiarity with Oracle cloud services and migration strategies is a plus.</li>
</ul>Soft Skills:<ul>
<li>Excellent analytical and problem-solving skills to address complex issues.</li>
<li>Strong interpersonal and communication skills for effective collaboration.</li>
<li>Ability to work independently and effectively manage multiple priorities.</li>
<li>Detail-oriented with a commitment to maintaining data integrity and security.</li>
</ul>Benefits<ul>
<li>Paid Time Off</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

Oracle DBA Consultant

<div>
 Join BlackStone eIT as a Help Desk professional and become an integral part of our dedicated IT support team. In this role, you will be responsible for delivering exceptional technical assistance to our clients and staff, ensuring that their IT-related issues are resolved effectively and efficiently. Your role will be crucial in maintaining optimal functionality across our technological infrastructure.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
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 Respond to help desk inquiries promptly through various channels, including phone, email, and chat
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 Troubleshoot and resolve hardware, software, and networking issues while maintaining a high standard of customer service
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 Create, update, and manage support tickets in the ticketing system to ensure all requests are tracked and addressed
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 Assist in the deployment, configuration, and maintenance of IT equipment and software
 </li>
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 Guide and educate users on the effective use of relevant applications and systems
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 Collaborate with other IT professionals to escalate and resolve complex technical problems
 </li>
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 Monitor the status of support tickets to provide timely updates to users
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 Stay informed about new technologies and updates to better serve the organization
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Technical Skills: Knowledge of computer systems, networks, and common software applications. Familiarity with various operating systems like Windows, macOS, and Linux is also important
 </li>
 <li>
 Problem-Solving Abilities: The ability to diagnose and resolve technical issues efficiently
 </li>
 <li>
 Communication Skills (Arabic and English): Strong verbal and written communication skills are essential for explaining complex IT concepts to non-technical users
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 Customer Service Orientation: A friendly and patient demeanour for dealing with frustrated users or complex IT issues
 </li>
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 Certifications: Certifications like CompTIA A+, Microsoft Certified Professional (MCP), or ITIL V4 Foundation
 </li>
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 User Support: Responding to user queries and issues, either via phone, video call, email, chat, or in-person
 </li>
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 Troubleshooting: Diagnosing and resolving technical issues, which can range from simple password resets to more
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 complex problems with network connectivity or software functionality
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 Hardware and Software Maintenance: Installing, configuring, and updating hardware and software, and ensuring they are functioning correctly
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 Documentation: Keeping records of issues and resolutions, maintaining IT inventory and documentation of processes and systems
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 Escalation of Issues: Recognizing when a problem needs to be escalated to a higher-level technical team or management
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 User Training and Guidance: Educating users on how to use various IT resources and software applications effectively
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 Ensuring Compliance: Making sure that IT practices adhere to organizational policies and industry standards, including security protocols
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 Background:
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 Minimum 5 years of experience with exposure in similar Operations Bilingual Arabic - English is a must
 
 
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 </ul>
 
 Benefits
 
 
 
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 ON-SITE Model
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 Time Flexibility
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 Relocation after 6months based on performance
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 </ul>
</div>

Help Desk

<div>BlackStone eIT is excited to announce an opening for a Business Analyst. In this role, you will be tasked with analyzing business processes, identifying opportunities for improvements, and acting as a key liaison between stakeholders and technical teams. Your insights will drive key decisions and help shape the direction of our projects.<h3 class="jobSectionHeader"> 
Responsibilities:</h3><ul>
<li>Conduct thorough business analysis to capture stakeholder requirements and translate them into actionable project plans.</li>
<li>Create detailed documentation of business processes, models, and specifications.</li>
<li>Facilitate workshops and meetings to gather requirements and gain consensus among stakeholders.</li>
<li>Collaborate with IT and development teams to ensure solutions align with business goals.</li>
<li>Identify areas for process improvement and make recommendations for enhancements.</li>
<li>Support user acceptance testing (UAT) and ensure successful implementation of new systems.</li>
<li>Maintain effective communication with all stakeholders throughout the project lifecycle.</li>
</ul>Requirements<ul>
<li>Bachelor's degree in Business Administration, Information Technology, or a related field.</li>
<li>A minimum of 3 years of experience as a Business Analyst.</li>
<li>Strong analytical skills with the ability to interpret data and identify trends.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Proficient in documentation and project management tools.</li>
<li>Understanding of Agile methodologies.</li>
<li>Ability to multitask and work in a fast-paced environment.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Experience in working collaboratively in team settings.</li>
</ul>Benefits<ul>
<li>Paid Time Off</li>
<li>Performance Bonus</li>
<li>Remote Job</li></ul></div>

Business Analyst

<div>
 BlackStone eIT is excited to announce an opening for a Business Analyst. In this role, you will be tasked with analyzing business processes, identifying opportunities for improvements, and acting as a key liaison between stakeholders and technical teams. Your insights will drive key decisions and help shape the direction of our projects.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Conduct thorough business analysis to capture stakeholder requirements and translate them into actionable project plans
 </li>
 <li>
 Create detailed documentation of business processes, models, and specifications
 </li>
 <li>
 Facilitate workshops and meetings to gather requirements and gain consensus among stakeholders
 </li>
 <li>
 Collaborate with IT and development teams to ensure solutions align with business goals
 </li>
 <li>
 Identify areas for process improvement and make recommendations for enhancements
 </li>
 <li>
 Support user acceptance testing (UAT) and ensure successful implementation of new systems
 </li>
 <li>
 Maintain effective communication with all stakeholders throughout the project lifecycle
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Information Technology, or a related field
 </li>
 <li>
 A minimum of 3 years of experience as a Business Analyst
 </li>
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 Strong analytical skills with the ability to interpret data and identify trends
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
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 Proficient in documentation and project management tools
 </li>
 <li>
 Understanding of Agile methodologies
 </li>
 <li>
 Ability to multitask and work in a fast-paced environment
 </li>
 <li>
 Detail-oriented with strong organizational skills
 </li>
 <li>
 Experience in working collaboratively in team settings
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Paid Time Off
 </li>
 <li>
 Performance Bonus
 </li>
 <li>
 Remote Job
 </li>
 </ul>
</div>

<div>BlackStone eIT is at the forefront of technological innovation, and we are seeking a Banner SIS Technical professional to join our talented team. In this role, you will be responsible for the technical implementation, maintenance, and support of the Banner Student Information System (SIS). Your expertise will play a pivotal role in ensuring that our clients can efficiently manage their student information and associated processes.<h3 class="jobSectionHeader">
Responsibilities</h3> 
<ul>
<li>Manage the implementation and configuration of Banner SIS solutions to meet client requirements.</li>
<li>Provide technical support to clients, assisting with issues related to Banner SIS and system integrations.</li>
<li>Collaborate with functional teams to understand and define student information processes and workflows.</li>
<li>Develop and maintain documentation related to technical specifications, system configurations, and support procedures.</li>
<li>Conduct system testing and validation to ensure system integrity and performance.</li>
<li>Monitor system performance, troubleshoot issues, and implement enhancements for optimal functionality.</li>
<li>Assist in the training of end-users on system functionalities and best practices.</li>
<li>Stay current with software updates and industry trends to provide informed recommendations to clients.</li>
</ul>Requirements<ul>
<li>
Experience: Minimum 7 - 10 years as a Banner SIS Technical Consultant.
</li><li>Banner SIS Technical Knowledge: Strong expertise in Banner (Version 9) modules and add on components technical areas - Admissions, Student Records, Registration, Scheduling, Academic History, Academic Advising, Graduation, Banner Accounts Receivable, Banner Self Services, Degree Works, Courseleaf CMS etc.
</li><li>Hands-on experience in system configuration, customization (using Page Builder , Banner Extensibility , .NET etc..), workfows, business rules, and automation.
</li><li>Strong Proficiency in Oracle Database, SQL, PL/SQL, performance tuning, and data management.
</li><li>Skilled in programming/scripting: PL/SQL, .NET Core, Python, Oracle Forms ; experience with Banner Extensibility Framework (BEF).
</li><li>Integration Knowledge: Understanding of Banner integrations with Degree Works, Blackboard Ultra LMS, Oracle Fusion Cloud ERP, Courseleaf Curriculum Management system , Class Scheduling , Exam Scheduling and other systems; familiarity with integration tools and data interfaces.
</li><li>Expertise in reporting and analytics using Argos, Jasper Reports, Power BI, Oracle Reports, SAP Business Objects, and custom SQL queries.
</li><li>Knowledge of data security, compliance, audit logs, and access controls for student information.
</li><li>Experience with Banner SaaS migration, upgrade, re-engineering of integrations and implementation
</li><li>Experience in version upgrades, new feature/functionality/module implementations, change management, user training, and documentation.
</li><li>Strong skills in performance monitoring, optimization, and troubleshooting.
</li><li>Experience working with Ellucian and third-party vendors for support, upgrades, and enhancements.
</li><li>Excellent communication, stakeholder management, and collaboration skills
</li><li>Beneficial Certifications: Ellucian Banner certifications, Agile SCRUM, PMP, ITIL Foundation etc
</li></ul>Benefits<ul>
<li>Paid Time Off</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

Banner SIS Technical

<div>BlackStone eIT is looking for a knowledgeable Banner DBA to join our team. The ideal candidate will have a deep understanding of Banner ERP systems and be responsible for the administration, performance tuning, and maintenance of our Banner databases. You will ensure data integrity, support users, and collaborate with various departments to optimize the utilization of the Banner system.
Key Responsibilities:<ul>
<li>Administer and maintain the Banner database environment, including installation, updates, and configuration.</li>
<li>Monitor and optimize database performance, ensuring high availability and reliability.</li>
<li>Troubleshoot database issues and implement solutions proactively to maintain data integrity.</li>
<li>Support migration and upgrades of the Banner system and associated databases.</li>
<li>Implement security measures to safeguard sensitive information and ensure compliance with institutional policies.</li>
<li>Collaborate with functional teams to enhance the Banner system capabilities and support user needs.</li>
<li>Document database processes and maintain records of configurations and changes.</li>
<li>Stay updated with Banner application updates, patches, and best practices.</li>
</ul>Requirements<ul><li><ul>
<li>
Minimum 10 years hands-on with strong experience as Oracle and SQL Server DBA and handling Ellucian Banner Student Information System database.
</li><li>Database Management Systems (DBMS): Proficiency in popular DBMSs like Oracle, SQL Server, MySQL, PostgreSQL, and MongoDB.
</li><li>SQL and Query Optimization: Strong SQL skills for querying databases and understanding optimization techniques.
</li><li>Backup and Recovery: Knowledge of backup strategies, disaster recovery planning, and tools for data restoration.
</li><li>Performance Tuning: Ability to analyze and improve database performance through indexing, query optimization, and resource allocation.
</li><li>Security Management: Understanding of database security practices, user roles, permissions, and data encryption.
</li><li>Data Modelling and Design: Skills in designing normalized database schemas and understanding data relationships.
</li><li>Scripting and Automation: Proficiency in scripting languages (e.g. Python, PowerShell) to automate tasks.
</li><li>Replication and Clustering: Knowledge of database replication, high availability solutions, and clustering technologies.
</li><li>Cloud Database Management: Familiarity with cloud services (e.g., AWS, Azure, Oracle) and managing databases in cloud environments.
</li><li>Ellucian Banner (version 9) Student Information System Administration and Database management - installation, configurations, ORDS API&rsquo;s ,Access management, Ethos Identity Services, integration with other systems, including upgrades, patching.
</li></ul></li></ul>Benefits<ul>
<li>Paid Time Off</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

Banner DBA

<ul> <li>Provide end-to-end technical support for users, ensuring timely resolution of hardware, software, and network issues.</li> <li>Design, deploy, and maintain IT infrastructure, ensuring stability, security, and scalability.</li> <li>Monitor and support daily IT operations for business continuity.</li> <li>Configure and maintain complex systems and software environments (e.g., Microsoft, Linux, MAC OS X).</li> <li>Address client inquiries effectively and ensure excellent communication for issue resolution.</li> <li>Document technical issues, solutions, and standard procedures for knowledge sharing.</li> <li>Collaborate with Tier 2 and Tier 3 support teams for escalations.</li> <li>Assist with onboarding of new employees and provide technical orientation and support.</li> <li>Participate in IT projects including upgrades, migrations, and implementation of new technologies.</li> </ul><div> </div><div><ul style="font-size: 11px;"><ul style="font-size: 11px;"><li style="font-size: 11px;">Microsoft Azure, Exchange, O365 Administration</li><li style="font-size: 11px;">Microsoft End-Point, RDP, SCCM</li><li style="font-size: 11px;">Hyper-V, VMWare, Citrix</li><li style="font-size: 11px;">Linux, MAC OS X</li><li style="font-size: 11px;">Uni-Flow and network printing systems</li><li style="font-size: 11px;">Ticketing systems and SLA tracking</li></ul><li style="font-size: 11px;">Strong experience in troubleshooting, diagnostics, and problem-solving.</li><li style="font-size: 11px;">Familiarity with infrastructure deployment and monitoring.</li><li style="font-size: 11px;">Proficiency in both&nbsp;hardware&nbsp;and&nbsp;software&nbsp;support environments.</li><li style="font-size: 11px;">Clear and effective&nbsp;communication skills&nbsp;with the ability to translate technical terms to non-technical users.</li><li style="font-size: 11px;">Demonstrated leadership in handling escalated issues and mentoring junior team members.</li><ul style="font-size: 11px;"><li style="font-size: 11px;">Excellent interpersonal and customer service skills</li><li style="font-size: 11px;">Time management and ability to prioritize</li><li style="font-size: 11px;">Adaptability in a fast-paced, changing environment</li><li style="font-size: 11px;">Team collaboration and leadership potential</li><li style="font-size: 11px;">High attention to detail and technical documentation skills</li></ul></ul></div>

Support Engineer

Join BlackStone eIT and explore 55   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

BlackStone eIT

ABOUT_COMPANY

Oracle DBA Consultant

Help Desk

Business Analyst

Business Analyst

Banner SIS Technical

Banner DBA

Support Engineer