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Bliffert Lumber

<div></div><div><div>Service Coordinator</div><p>
</p><p></p><p><b>Primary Objectives of the Service Coordinator</b></p><ul><li>
Coordinates and schedules service jobs
</li><li>Making and answering customer calls to coordinate efficient scheduling of services</li><li>
Primary contact of Service Technicians for on the road support of scheduled services</li><li>
Evaluates and executes ordering of product and parts as needed</li><li>
Pulling and organizing products for Service Technicians
</li></ul><p></p><p><b>Service Coordinator Responsibilities</b></p><ul><li>
Works closely with production builders to coordinate and schedule screen installations and any service work needed</li><li>
Manages all incoming service requests to be sure they are processed and executed in a timely manner
</li><li>Communicates to all Sales staff that requested service to be sure they are updated promptly as the service requests move through the process</li><li>
Involvement in new employee training in the Service department</li><li>
Involvement in coordination of transfers from location to location</li><li>
Provide support to the yard and location as daily needs arise</li><li>
Work with yard to establish cleanliness and organization of product</li><li>
Assist in the proper receiving of inbound products as needed for the Service Department
</li><li>Responsible for following all safety rules and policies as outlined in the employee handbook, safety manual and communicated by Bliffert Lumber management</li><li>
Act as store representative and provide exceptional customer service</li><li>
Additional job responsibilities to be determined by Manager or Operations Manager</li><li>
Reports accidents and injuries immediately to Management</li></ul><p><b>
Requirements of Service Coordinator</b></p><ul><li>
Reports to Window Service Manager</li><li>
Lifting up to 50lbs as needed</li><li>
Travel to jobsites as needed if additional support is needed</li><li>
Completing any other tasks given as direction from Management</li></ul><p>
</p><p><b>Company Benefits
</b></p><ul><li>PTO and holidays</li><li>
401K -Employer match</li><li>
Profit Sharing</li><li>
$15,0000 Company paid Life Insurance Policy</li><li>
Company Paid Short-term disability</li><li>
Annual bonus and Annual increase</li><li>
Employee Stock Ownership Plan (ESOP)</li><li>
Medical and Prescription drug insurance</li><li>
Dental and vision insurance</li><li>
Supplemental Life Insurance (Employee, Spouse, Children)</li><li>
Long-term disability insurance</li></ul></div>

Window Service Coordinator

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Bliffert Lumber

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Window Service Coordinator