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BlueBash Consulting Pvt. Ltd.

<div></div><div><div><div><div><p>Work with us
</p><h1 class="jobSectionHeader"><b>Career @ Bluebash</b></h1>
<h2 class="jobSectionHeader"><b>Come Along and Connect! Life here is jam-packed with action, appreciation, and accomplishments. </b><b>We hire great talents from across the globe, persuade them to create something unique, give them the liberty to work in all the departments, let them grow, and enjoy all the festivals together. A unique destination for job satisfaction and fruitful life.</b></h2></div></div></div></div><p></p>
<br><b>Telephony/VoIP Engineer (CCaaS/CPaaS Specialist): 5-15 years Experience</b>
<br><div><p><b>Experience:</b> 5 &ndash; 15 Years</p><p><b>
Location:</b> Mohali, Punjab</p><p><b>
Employment Type</b>: Full-time</p><p><b>
About Us :</b></p><p>
We are an AI Voice Agent startup building the next generation of intelligent, human-like voice assistants for businesses. Our platform integrates with telephony systems, CCaaS/CPaaS providers, and modern AI technologies to deliver seamless customer experiences. We are looking for a <b>Telephony/VoIP Engineer</b> who can accelerate our expertise in telephony infrastructure and voice technologies.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Design, develop, and optimize telephony solutions integrating with <b>Asterisk, FreeSWITCH, and other CPaaS platforms</b> (Twilio, Vonage, Plivo, etc.).</li><li>
Architect scalable and reliable <b>CCaaS/CPaaS workflows</b> for inbound and outbound voice communication.</li><li>
Collaborate with AI/ML engineers to integrate <b>AI-driven voice agents</b> with traditional and modern telephony stacks.</li><li>
Troubleshoot and optimize call quality, latency, SIP/RTP handling, NAT traversal, and codec performance.</li><li>
Build automation scripts, monitoring tools, and APIs in <b>Python</b> to manage and extend telephony systems.</li><li>
Ensure compliance with <b>VoIP standards and protocols</b> (SIP, RTP, WebRTC, SRTP, DTMF, IVR).</li><li>
Collaborate with product and infrastructure teams to deliver <b>carrier-grade voice reliability</b>.</li><li>
Research and implement new technologies in <b>voice processing, call analysis, and AI-driven telephony workflows</b>.</li></ul><h3 class="jobSectionHeader"><b>
Required Skills &amp; Experience</b></h3><ul><li><b>
5+ years</b> of experience in the <b>Telephony/VoIP domain</b>.</li><li>
Deep knowledge of <b>Asterisk, FreeSWITCH</b>, and/or other open-source PBX systems.</li><li>
Strong understanding of <b>SIP, RTP, WebRTC, VoIP codecs (G.711, G.729, Opus, etc.)</b>, and telephony protocols.</li><li>
Experience with <b>CCaaS/CPaaS solutions</b> (Twilio, Vonage, SignalWire, Plivo, etc.).</li><li>
Hands-on experience with <b>Python</b> for automation, API integration, and backend development.</li><li>
Knowledge of <b>call routing, IVR design, conferencing, and voicemail systems</b>.</li><li>
Familiarity with <b>cloud environments (AWS, GCP, Azure)</b> for deploying telephony systems at scale.</li><li>
Solid troubleshooting skills in <b>networking (SIP traces, Wireshark, NAT issues)</b> and <b>carrier interconnects</b>.</li></ul><h3 class="jobSectionHeader"><b>
Preferred/Good to Have</b></h3><ul><li>
Experience with <b>AI Voice, Speech-to-Text (STT), and Text-to-Speech (TTS) integration</b>.</li><li>
Exposure to <b>Kafka, RabbitMQ, ActiveMQ, or other messaging systems</b> for real-time call event handling.</li><li>
Prior work in <b>contact center solutions (CCaaS)</b> or <b>customer engagement platforms</b>.</li><li>
Contributions to open-source telephony projects.</li></ul></div><p></p>
<br><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b>Process of Interview</b></h2>
<p>The selection of any candidate is purely dependent on their performance in the interview process. Generally, there are three stages in the interview process which are as follows.
</p></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>Aptitude Test</b></h3>
<p>This part of interview is the First stage where you need to perform a program practically and show the output of the same.
</p></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Technical Interview</b></h3>
<p>If you score good! Next will be a panel interview with our technical team, be prepared to answer what you&rsquo;ve learned so far.
</p></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>HR Interview</b></h3>
<p>A series of questions to assess your background &amp; fitment in our company. Then a super welcome after mutual agreement.
</p></div></div></div></div></div></div><div><div><div><div><h2 class="jobSectionHeader"><b>Culture At Bluebash</b></h2>
<p>Shared Values, Mindfulness, Trust, and Learning Through Innovations are keys to our success.
</p></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>Mindfulness</b></h3>
<p>Mindfulness and realistic skill-sets are the center of our culture in day-to-day communication and execution.
</p></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Mentorship</b></h3>
<p>Leading from the front, mentorship assists us to grow personally and professionally.
</p></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Transparency and Autonomy</b></h3>
<p>Everyone independently understands their roles &amp; responsibilities in making decisions.
</p></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Happiness</b></h3>
<p>We believe success is only possible if we keep both our clients as well as employees satisfied &amp; engaged.
</p></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>A Healthy Environment</b></h3>
<p>Be it development, sales, or marketing - whatever we do, we do it as a team. We organize fun-filled events.
</p></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Exceptional Benefits</b></h3>
<p>You get all employee benefits&mdash;enough leaves, vacation time, and awards with other work benefits.</p></div></div></div></div></div></div></div><div></div>

Telephony/VoIP Engineer (CCaaS/CPaaS Specialist)

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BlueBash Consulting Pvt. Ltd.

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Telephony/VoIP Engineer (CCaaS/CPaaS Specialist)