Qureos Mentor

Blue Cross Blue Shield North Dakota

<div>All about us

You likely know us as an insurance company, but that&rsquo;s just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. It&rsquo;s a mission we take seriously. 


We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota. This uncompromising goal requires caring, innovative people who are ready and willing to help create a new level of health and well-being in North Dakota and beyond. 


Our Strategic Affiliation with Cambia 
In 2026, BCBSND and Cambia Health Solutions formed a strategic affiliation to enhance access to simpler, more affordable health care while keeping a strong local focus. The affiliation was approved by North Dakota regulators and became effective Feb. 1, 2026. Under this affiliation, BCBSND employees became Cambia employees while continuing to serve the BCBSND market. Day‑to‑day work and hiring continue as usual. 


Work environment

This role is remote‑eligible. A hybrid schedule will apply for employees living within 50 miles of Fargo, ND.

This role includes participation in a Saturday/Holiday rotation; however, weekend work is infrequent and limited in duration.

We empower our employees to find a work style that is best for them. Learn more at Life at Blue | BCBSND. 


Pay information
<ul>
<li>Pay Level: 023</li>
<li>FLSA Category: Exempt - Salary</li>
<li>Individual pay will be based on skills, experience, qualifications, location, internal equity, and other relevant factors.</li>
<li>Opportunities for continued salary growth through a performance-based merit program.</li>
<li>The estimated starting pay for this position is $67,000 - $90,000.</li></ul> 


At BCBSND, we&rsquo;re committed to providing fair and equitable compensation. While the posted salary range reflects the full compensation range for this role, offers typically fall at or below the midpoint, and in alignment with internal equity and role expectations. Individual offers are based upon candidates&rsquo; unique experience, education, and skillsets. The top of the range reflects the ceiling for this role and is only used for offers in exceptionally rare cases. We do not extend offers above the posted maximum. 


A day in the life

The Appeals and Clinical Research Registered Nurse is responsible for the appeals review and assists in the oversight of the appeals policies and procedures for the company. This role ensures processes are in compliance with state and federal regulations along with all other quality standards, accreditations and certifications. This role is responsible for providing research, support, and recommendations for medical policy development. Through the review and appeals determination process, this role provides education to appropriate parties regarding proper appeal processes to ensure accuracy and consistency of processes and procedures throughout the company. 


Your responsibilities will include
<ul>
<li>Reviews and makes appropriate appeal determinations according to applicable appeal policies and procedures, medical policies, reimbursement policies, and coding policies.</li>
<li>Handles emergent and standard appeal requests and makes appropriate determinations using medical knowledge, judgement, expertise, and interpretation of medical policy and standards of practice.</li>
<li>Prepares cases for review by the Medical Director so a final determination can be made. Ensures providers and members are notified on all emergent case types.</li>
<li>Identifies patterns and practices within the organization. Assists in analyzing and reporting of appeals data.</li>
<li>Provides education on appeals processes to areas of the organization as appropriate.</li>
<li>Reviews existing medical policies and develops new policies in collaboration with Medical Directors and Medical Policy Leadership. Identifies trends that may need to be addressed in policy and works collaboratively with leadership to incorporate them as appropriate. Assists with appropriate research needed including regulatory standards, standards of practice, utilization studies, plan surveys, literature research, and consultants.</li>
<li>Serves as a clinical point of contact for the organization for numerous internal parties.</li>
<li>Participates in various projects and workgroups within the organization.</li>
<li>Researches complex clinical issues and internal resources including benefit matrix, benefit plans, policies, and external sources which may impact claims.</li></ul> 


What you need to succeed
<ul>
<li>Associate's degree and completion of RN program. BSN is preferred.
</li>
<li>3+ years in appeals/clinical research, health insurance utilization/medical review, or related experience.
</li>
<li>North Dakota (ND) Registered Nurse (RN) License or RN License valid for work in ND.</li>
<li>
Demonstrated nursing expertise with the ability to apply clinical knowledge to complex medical reviews, appeals, and policy interpretation.
</li>
<li>Strong verbal and written communication skills, with the ability to clearly articulate clinical rationale to internal teams, providers, and leadership.
</li>
<li>Sound decision‑making ability, including exercising professional judgment when interpreting medical policy, standards of practice, and clinical information.
</li>
<li>Proven analytical thinking skills to evaluate complex clinical scenarios, identify patterns, and support accurate and consistent determinations.
</li>
<li>Ability to conduct research and data analysis using clinical literature, medical policies, regulatory guidance, and internal resources to support decisions.
</li>
<li>Strong prioritization and organizational skills, with the ability to manage multiple cases, meet deadlines, and adapt to shifting priorities in a fast‑paced environment.</li></ul> 

Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards 


Benefits
<ul>
<li>Affordable medical, dental and vision coverage accepted throughout the United States</li>
<li>Employer funded Lifestyle Spending Accounts and Health Savings Accounts. Voluntary employee contributions to Health Savings Accounts and Flexible Spending Accounts</li>
<li>Employer-paid life and disability insurance</li>
<li>401(k) retirement plan with company match and immediate vesting</li>
<li>Paid holidays, paid time off (PTO), PTO donation program, and paid parental leave</li>
<li>Voluntary benefits including Accident, Hospital Indemnity, Critical Illness, Term/Whole Life, Cancer Care Insurance, and more.</li></ul> 


Additional company perks
<ul>
<li>Robust mental health offerings including an Employee Assistance Program, Learn to Live, meQ.</li>
<li>Comprehensive learning and development opportunities and an Educational Assistance Program.</li>
<li>16 hours of paid volunteer time with a $200 donation to a charity of your choice upon completion of all volunteer hours.</li>
<li>Employee recognition, community initiative events and yearly company outings.</li>
<li>Workplace flexibility offering different options for working arrangements and the freedom to make time for important commitments.</li>
<li>Opportunities to connect through employee committees.</li></ul> 


Equal opportunity employment

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

For questions, please email careers@bcbsnd.com.

Application Deadline: This posting is scheduled to close on 4/17/2026 at 8:00 a.m. (CT). However, it may be closed earlier if a high volume of qualified applications is received. We encourage interested candidates to apply promptly.

This position is not eligible for employment-based visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and for the entire duration of employment without the need for sponsorship.</div>

Appeals and Clinical Research RN

Join Blue Cross Blue Shield North Dakota and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Blue Cross Blue Shield North Dakota

About Company

Appeals and Clinical Research RN