Qureos Mentor

Bluewater Hayes Inc.

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 Job Profile Summary:
 
 
 
 
 
 
 
 The Supplier Relationship Manager will build and maintain positive relationships with third party vendors to monitor and manage vendor performance as well as collaborate with internal stakeholders to drive and deliver upon strategic sourcing and transformation plans. This role will influence change in a highly matrixed organization while ensuring timelines and objectives of departmental strategies and initiatives are met. This role will identify trends to drive informed decision making and address challenges and recommend innovative solutions at the account and national levels. This role will also be tasked with developing and executing managed service agreements.
 
 
 
 
 
 
 
 Essential Functions and Responsibilities:
 
 
 
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 Provide vendor management lifecycle oversight of critical and complex third-party relationships. Monitors and manages the performance of their vendor portfolio to ensure agreed-upon deliverables and service level commitments are met.
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 Establish clear expectations, define key performance indicators (KPIs), and regularly evaluate vendor performance against these benchmarks. Maintains open communication lines with vendors to address any issues or discrepancies promptly.
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 Track and report vendor deliverables and service level agreements, ensure accountability, mitigate potential risks, and uphold the organization's standards of quality and timeliness.
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 Perform as a functional bridge amongst external vendors as well as internal stakeholders, collaborating across the organization to coordinate the planning and execution of short- and long-term outcomes and projects to meet client and company current and future needs.
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 Create, document, and facilitate internal change management processes and routines to introduce and drive adherence to vendor management operational rigor and routines, creating conditions for success by removing obstacles and championing evolution of how work is delivered.
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 Proactively assess and analyze vendor operations to identify any potential risks that may impact the organization's performance, business continuity, brand and reputation, and security.
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 Uses quantitative and qualitative data to identify trends in issues and create strategies and recommendations for improvement and resolution.
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 Identifies process improvements that will result in positive outcomes for all stakeholders.
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 Fosters partnerships with vendors, the broader Procurement team members, and internal business stakeholders to foster collaboration and to identify and recommend improvement opportunities.
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 Research business strategies and recommends best practices and changes in technology related to the performance of Academic Programs initiatives.
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 Ensures overall quality, consistency, and functionality of all work by team members to ensure a high level of performance and engagement from all team members in each functional group.
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 Establishes appropriate performance metrics for direct reports and ensures accountability.
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 Works with cross-functional teams to determine current and future direction and to foster collaboration.
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 Collaborates with cross-functional teams regarding contract, billing validity and escalated issues.
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 Ensures compliance with policies and procedures pertaining to vendor relations by Academic Programs employees.
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 Works with team members and other internal stakeholders to conduct regular vendor business reviews.
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 Performs other related duties as assigned.
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 Knowledge, Skill and Abilities:
 
 
 
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 Exceptional relationship management skills and ability to influence decisions at executive leadership levels.
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 Demonstrated ability to lead strategic and organizational change delivering intended results and outcomes.
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 Strong executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster direct dialog with vendors, external clients, employees, account partners, and internal business teams.
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 Strong analytical skillset and critical thinking (i.e., ability to compile, interpret and analyze data to make fact-based recommendations and decisions).
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 Ability to organize, coordinate, and direct team activities and results.
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 Ability to recognize and execute on opportunities to leverage resources for better outcomes.
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 Ability to build relationships and influence at all levels.
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 Ability to be an agent of change in a rapidly changing environment.
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 Excellent organizational and project management skills, including the ability to effectively handle multiple tasks and pay attention to detail.
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 Sound judgment and decision-making skills in sometimes charged high stakes environments.
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 Communicates to improve and promote teamwork, decision-making, and problem solving. Listens and responds effectively to the reactions and positions of others and encourages the expression of diverse ideas and opinions. Adjusts message and style to fit the audience. Provides timely and helpful feedback. Communicates appropriately to win support with all audiences.
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 Works cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and their areas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains buy-in, trust, and support of others.
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 Deals comfortably with the uncertainty of change. Effectively handles risk. Can decide to act without the total picture. Is calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes.
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 Is confident under pressure. Handles and manages crises effectively. Maintains a positive attitude despite adversity. Bounces back from obstacles and setbacks. Grows from hardships and negative experiences.
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 Has a strong outcomes-based orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of successfully succeeding goals. Pushes self and helps others to achieve results. Has a continuous improvement mindset.
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 Forms teams with appropriate and diverse mixes of styles, perspectives, and experience. Establishes common objectives and a shared mind-set. Creates a feeling of belonging and strong team morale. Shares wins and rewards team efforts. Fosters open dialogue and collaboration among the team. Creates a team that works well cross-functionally.
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 Learns quickly when facing new situations. Experiments to find new solutions. Takes on challenges of unfamiliar tasks. Extracts lessons learned from failures and mistakes. Expands knowledge base through ongoing curiosity.
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 Job Qualifications:
 
 
 
 
 Minimum Qualifications:
 
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 Bachelor's degree in related field. is required; master&rsquo;s degree is preferred.
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 8 or more years managing key, complex third-party vendor relationships.
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 Preferred Qualifications:
 
 
 Master&rsquo;s Degree in related field.
 
 
 
 
 
 
 
 Physical Requirements:
 
 
 
 
 Prolonged periods sitting at a desk and working on a computer.
 
 
 Travel up to 25%.
 
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Supplier Relationship Manager

Join Bluewater Hayes Inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bluewater Hayes Inc.

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Supplier Relationship Manager