Qureos Mentor

Boise State University

Boise State University offers hands-on learning, creative research, and real-world partnerships to prepare graduates for impactful careers in Idaho and beyond. With over 200 career-focused programs, affordable tuition, and small class sizes, it aims to foster student success and innovation. The university is home to a vibrant community of over 28,000 enrolled students and provides numerous opportunities for involvement through clubs and organizations.

<p></p><div><div><b>Job no:</b> 499747<br>
<b>Work type:</b> Non-Classified/Professional<br>
<b>Location:</b> Boise, ID, Hybrid<br>
<b>Categories:</b> Management, Academic Programs, Extended Studies, Mid-Level<br>
</div>
<div><div><div><div><p><b>Job Summary/Basic Function:</b></p>
<div>
<p>The Advising Manager is a critical member of the Extended Studies Enrollment and Student Success Leadership team. Work is focused on student success and advising within the online program(s). This role partners with staff in Extended Studies and academic departments to create a cohesive, transparent experience for online students from the time of program admission to graduation.
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This position may have the opportunity to work in a hybrid work schedule, where a mix of in-person work from a Boise State worksite and an alternative work location within the state of Idaho is utilized. Candidates must be able to work on-site as needed.</p></div><br>
</div><br>
<div><p><b>Department Overview:</b></p>
<div>
<p>The Division of Extended Studies is on a mission to extend higher education beyond traditional boundaries. Our collaborative teams expand student access and improve student success with innovative programs that reach across our metropolitan area, Idaho, and beyond. We facilitate online education, community-based programs, concurrent enrollment at high schools, summer sessions, continuing education programs, and other lifelong learning options. Join us!<br>
<br>
The Boise State Online advising team works with online students throughout their entire educational journey. We care deeply about providing fully online students with a positive advising experience from admission to graduation. Our team onboards students to Boise State, supports them during their time at the university, and celebrates with them at graduation. We treat each student as a unique individual, empowering and equipping them with the information and tools they need to reach their goals. We care deeply about student success and meet students where they are to help them reach their goals. Join us as the Advising Manager!</p></div><br>
</div><br>
<div><p><b>Level Scope:</b></p>
<div>
<p>Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to unit and administration and sets goals and objectives for team members for achievement of operational results. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental goals and objectives</p></div><br>
</div><br>
<div><p><b>Essential Functions:</b></p>
<div>
<ul><li>Direct partnerships with academic departments to provide comprehensive advising, student services, and student support for online programs and online students.</li><li>Coordinate all services provided to current students admitted and enrolled in online programs.
</li><li>Maximize efficient use of university systems and data.
</li><li>Remain current in knowledge and understanding of Boise State advising best practices, state of Idaho policies, and federal policies. Specific examples include: FERPA (Family Rights and Privacy Act) and State Board of Education policies.
</li><li>Partner with Enrollment and Student Success and eCampus Center leadership to communicate and support all Boise State University offices and entities to serve online students, respond to new customer concerns/questions, and identify opportunities for improvement.
</li><li>Train, mentor, and directly supervise Senior Student Success Advisor(s), Student Success Advisor(s), and Student Success Coach(es) who work with students admitted to and enrolled in online programs.</li><li>Works with supervisor to develop a professional development plan with annual goals to accomplish the plan. Actively pursue excellence, effectiveness, and efficiency.
</li><li>Be a functional expert for student services information related to admission, registration, academic adjustments, academic appeals, application for graduation, graduation, credit transfer, degree requirements, academic success/support, tutoring, financial aid, fee payment, course materials/tests, counseling services, and community resources. Coordinate relationships with service specialists as needed. Document and train others as needed.</li><li>Lead efforts to create a unified, intentional communication plan for enrolled and stop-out students.</li><li>Demonstrate a high level of maturity and independent judgment when working with various constituencies to analyze and evaluate the needs of the student, accurately assess the situation, determine appropriate information and referrals, exercise discretion to resolve issues, and tailor the message to fit each unique situation.</li><li>Support the enrollment, retention, and graduation goals of the online program(s), Extended Studies, and the University.</li><li>Coach students through academic difficulties, developing a growth mindset and improving academic beliefs and behaviors to achieve success.</li><li>Problem-solve a variety of student-related issues that will involve interpreting policies and procedures, fact-finding, communicating with field experts, creating options, and deciding final action.</li><li>Track online program students, including the collection of relevant enrollment data, degree plan, advising notes, degree progression, benchmarks for completion, and graduation.</li><li>Manage team performance using data-driven metrics to guide daily operations, identify improvement opportunities, and facilitate meaningful dialogue for the team.
</li><li>Coordinate with the academic department on relevant academic adjustments, degree-related advising activities, and processes.</li><li>Collaborate with assigned program(s) to document upcoming changes and write/update any related advising processes.
</li><li>Knowledge of internal advising SOPs and holding staff members accountable to those expectations.
</li><li>Lead ongoing process optimization and change implementation actions to improve coordination between advisors, the academic department, and relevant enrollment services offices.</li><li>Lead efforts for the ongoing Online Degree Pathway transition process.
</li><li>May perform other duties as needed.</li></ul></div><br>
</div><br>
<div><p><b>Knowledge, Skills, Abilities:</b></p>
<div>
<ul><li>Ability to conceptualize, organize, direct, and successfully execute multiple project planning processes simultaneously.</li><li>Self-directed and imaginative in accomplishing objectives through tested methods but also demonstrating a willingness to innovate and take new approaches.</li><li>Proven experience in completing and balancing multiple work projects</li><li>Ability to provide exceptional student service</li><li>Ability to work effectively both independently and cooperatively as a member of a team.
</li><li>Exhibit professionalism and integrity through excellent verbal and written communication skills</li><li>Leading partnerships to facilitate change and promote action.</li><li>Ability to lead an institution-wide collaborative work group through the process of enhancing and/or changing a service</li><li>Support and advise students through nuanced challenges that arise throughout the admission, enrollment, and graduation cycles.
</li><li>Train, mentor, and supervise others to support unified efforts in student services and engagement.
</li><li>Create processes to efficiently serve students and track success. Evaluate the effectiveness of work and revise approaches to reach desired outcomes.
</li><li>Handle difficult and sensitive situations, use sound, independent judgment within general policy and legal guidelines.</li><li>Establish and maintain effective working relationships with and elicit cooperation from colleagues, members of external groups, and co-workers on complex issues.</li><li>Utilize organization, communication, and time management skills.</li><li>Be sensitive to the concerns and needs of different student populations.</li><li>Ability to translate quantitative and qualitative data into actionable insights for team management, partner conversations, work prioritization, and constructive coaching conversations.</li></ul></div><br>
</div><br>
<div><p><b>Minimum</b><b> Qualifications:</b></p>
<div>
<p>Bachelor&rsquo;s Degree and 5 years of experience or equivalent, including 1 year of managerial experience.</p></div><br>
</div><br>
<div><p><b>Preferred Qualifications:</b></p>
<div>
<ul><li>Master&rsquo;s degree in an appropriate field from an accredited college or university.</li><li>At least one year of experience supporting or advising online and/or non-traditional students.</li><li>At least one year of experience autonomously supervising, managing, and directing the work of others.</li><li>At least one year of experience with PeopleSoft or similar student information systems.</li><li>At least one year of experience with Slate or a similar Customer Relations Management (CRM) database.</li><li>At least one year of experience in partnership and change management.</li><li>Experience in managing to success metrics.</li></ul></div><br>
</div><br>
<div><p><b>Salary and Benefit</b><b>s:</b></p>
<div><div>Salary is $66,705.60/yr. Boise State University provides a best-in-class <b>benefits package</b>, including (but not limited to):</div>
<div><ul><div>12 <b>paid holidays</b> AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)</div>
<p>Between 12-24 <b>annual paid vacation days</b> for full-time Professional and Classified staff depending on position type and years of service</p>
<p>10.76% University contribution to your <b>ORP retirement fund</b> (Professional and Faculty employees)</p>
<p>Excellent medical, dental and other <b>health-related insurance</b> coverages</p>
<p><b>Tuition fee waiver</b> benefits for employees, spouses and their dependents</p>
<p>See our <b>full benefits page</b> for more information!</p>
</ul>
</div></div></div><br>
<div><p><b>Required Application Materials:</b></p>
<div>
<p>Resume, Cover Letter, and Three References.</p></div><br>
</div><br>
<div><p><b>About Us:</b></p>
<div>
<p>Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We&rsquo;re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.</p>
<p>
Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We&rsquo;re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.</p>
<p>
Learn more about Boise State and living in Idaho&rsquo;s Treasure Valley at <b>https://www.boisestate.edu/about/</b></p></div></div></div></div><br>
<p>
</p></div><p></p><p><b>Advertised:</b> July 1, 2026 Mountain Daylight Time<br>
<b>Applications close:</b> July 22, 2026 11:55 PM Mountain Daylight Time</p></div><p></p>

Advising Manager, Undergraduate Programs (Hybrid Eligible)

<p></p><div><div><b>Job no:</b> 499741<br>
<b>Work type:</b> Non-Classified/Professional<br>
<b>Location:</b> Boise, ID, Hybrid<br>
<b>Categories:</b> Marketing and Communications, Hybrid, Extended Studies, Mid-Level<br>
</div>
<div><div><div><div><p><b>Job Summary/Basic Function:</b></p>
<div>
<p>Advances and protects Boise State&rsquo;s institutional identity by creating, coordinating, implementing, and analyzing the performance of professional graphic design, photographic assets and art work for print and digital material; to provide consultation in graphic design; perform related work.<br>
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This position may have the opportunity to work hybrid environment where a mix of in-person work from a Boise State worksite and an alternative work location within the state of Idaho is utilized. Candidates must be able to work on-site as needed.</p></div><br>
</div><br>
<div><p><b>Department Overview:</b></p>
<div>
<p>The Division of Extended Studies is on a mission to extend higher education beyond traditional boundaries. Our collaborative teams expand student access and improve student success with innovative programs that reach across our metropolitan area, Idaho, and beyond. We facilitate online education, community-based programs, concurrent enrollment at high schools, summer sessions, continuing education programs, and other lifelong learning options. Join us!<br>
<br>
The Marketing and Communication (Marcom) team within the Boise State University Division of Extended Studies drives enrollment and brand awareness for online degree completion, professional development, and continuing education. We craft targeted marketing campaigns using data-driven storytelling to recruit adult, military, and remote learners.</p></div><br>
</div><br>
<div><p><b>Level Scope:</b></p>
<div>
<p>Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.</p></div><br>
</div><br>
<div><p><b>Essential Functions:</b></p>
<div>
<ul><li>Plans and leads large cross-departmental projects, including research, conceptualization, and execution.</li><li>Follow university branding requirements and policy.</li><li>Collaborate with others to develop or refine designs.</li><li>Be familiar with common motion/animation-related formats and processes. Setting up files for proper export to support multimedia and animation projects.</li><li>Must remain current in knowledge of technological advances in the field and be able to identify areas of use in the organization.</li><li>Confer with clients to determine needs.</li><li>Apply university brand and visual design best practices principles to the development of print, digital, web, and social media assets.</li><li>Design layout of art or product exhibits, displays, or promotional materials.
</li><li>Come up with unusual or clever ideas about a given topic or situation, or develop creative ways to solve a problem.</li><li>Process and edit photography to ensure images meet brand standards and represent the program partners.</li><li>Digital Asset Management&mdash;Experience organizing, tagging, archiving, and maintaining large libraries of digital photos and videos. Catalogue files and maintain the image repository.</li><li>Work with local vendors to coordinate print and marketing merchandise orders and delivery.</li><li>Translate strategy to creative objectives; Develop layout and concept designs for marketing campaigns and program promotion. Provide initial estimates for development.</li><li>Develop visuals and multimedia content for and support the maintenance of web content.</li><li>Perform usability testing and quality assurance of elements used across all outputs. Ensure media accessibility standards are met.</li><li>Create brand-aligned print, digital, web, and social media design assets.</li><li>Logistical management of print and promotional merchandise.</li><li>Work both autonomously and collaboratively with a small team to fit project needs.</li><li>Maintain professional flexibility to accommodate rapidly changing processes, program information, and priorities.</li><li>Solicit partner feedback when needed, and foster and build partner relations.</li><li>May perform other duties as needed.</li></ul></div><br>
</div><br>
<div><p><b>Knowledge, Skills, Abilities:</b></p>
<div>
<ul><li>Knowledge of design techniques, tools, and principles, including design software, to be involved in producing graphic art and visual materials for promotions, advertisements, films, packaging and informative and instructional material through a variety of media outlets.</li><li>Photography Expertise, including a deep knowledge of digital photography principles, including composition, lighting (studio and natural), and camera operation (DSLR/Mirrorless)</li><li>Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media</li><li>Ability to think creatively in developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions</li><li>Ability to analyze information and evaluate results to choose the best solution and solve problems</li><li>Must be able to work independently, make decisions, and problem solve</li><li>Knowledge of creative directions and design best practices; the print industry and mailing regulations; developing and implementing creative marketing plans.</li></ul></div><br>
</div><br>
<div><p><b>Minimum</b><b> Qualifications:</b></p>
<div>
<p>Bachelor&rsquo;s Degree or equivalent, plus 2 years of professional experience</p></div><br>
</div><br>
<div><p><b>Preferred Qualifications:</b></p>
<div>
<ul><li>Bachelor&rsquo;s Degree or equivalent, plus 5 years of professional experience.</li><li>3 years of Photography and Photo editing experience.</li><li>2 years of experience in planning and conducting Marketing Photo Shoots.</li></ul></div><br>
</div><br>
<div><p><b>Salary and Benefit</b><b>s:</b></p>
<div><div>Salary of $55,057.60/yr. Boise State University provides a best-in-class <b>benefits package</b>, including (but not limited to):</div>
<div><ul><div>12 <b>paid holidays</b> AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)</div>
<p>Between 12-24 <b>annual paid vacation days</b> for full-time Professional and Classified staff depending on position type and years of service</p>
<p>10.76% University contribution to your <b>ORP retirement fund</b> (Professional and Faculty employees)</p>
<p>11.96% University contribution to your <b>PERSI retirement fund</b> (Classified employees)</p>
<p>Excellent medical, dental and other <b>health-related insurance</b> coverages</p>
<p><b>Tuition fee waiver</b> benefits for employees, spouses and their dependents</p>
<p>See our <b>full benefits page</b> for more information!</p>
</ul>
</div></div></div><br>
<div><p><b>Required Application Materials:</b></p>
<div>
<ul><li>Resume</li><li>Cover Letter</li><li>3 References</li><li>Portfolio</li></ul></div><br>
</div><br>
<div><p><b>About Us:</b></p>
<div>
<p>Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We&rsquo;re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.</p>
<p>
Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We&rsquo;re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.</p>
<p>
Learn more about Boise State and living in Idaho&rsquo;s Treasure Valley at <b>https://www.boisestate.edu/about/</b></p></div></div></div></div><br>
<p>
</p></div><p></p><p><b>Advertised:</b> June 22, 2026 Mountain Daylight Time<br>
<b>Applications close:</b> July 6, 2026 11:55 PM Mountain Daylight Time</p></div><p></p>

Photo and Design Specialist (Hybrid Eligible)

Join Boise State University and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Boise State University

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Advising Manager, Undergraduate Programs (Hybrid Eligible)

Photo and Design Specialist (Hybrid Eligible)