Qureos Mentor

Bon Secours Mercy Health

<div>Bon Secours
About Us
As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative &ndash; Occupational Health &ndash; Winchester Gateway
Job Summary:
The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referrals, patient registration, verify demographics, obtain insurance cards and identification, and update medical records accurately and efficiently. In addition, the Patient Services Representative's responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.
Essential Functions:
<ul><li>Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner</li><li>
Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems</li><li>
Ability to answer internal and external calls in a friendly and helpful manner</li><li>
Must possess the ability to troubleshoot and resolve problems promptly</li><li>
Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately</li><li>
Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
</li><li>Other duties as assigned</li></ul>
Education:<ul><li>
High School Degree or GED (required)</li><li>
Associates Degree in Healthcare or related field (preferred)</li></ul>
Work Experience:<ul><li>
Knowledge of medical billing procedures (required)</li><li>
Medical office software experience (required)</li><li>
Knowledge of medical terminology and basic knowledge of ICD-9 and CPT coding (preferred)</li><li>
Prior medical office experience (preferred)</li></ul>
Skills &amp; Abilities:<ul><li>
Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills</li><li>
Engage with staff and patients in a professional manner</li><li>
Basic math skills</li></ul>
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being&mdash;personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
<ul><li>Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)</li>
<li>Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts</li>
<li>Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders</li>
<li>Tuition assistance, professional development and continuing education support</li>
</ul>Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health &ndash; Youngstown, Ohio or Bon Secours &ndash; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com</div>

Patient Service Representative (PSR) - Urgent Care - Winchester Gateway

<div>Job Summary
The Finance Program Manager serves as a key financial, analytical, and technical resource supporting enterprise-wide financial planning, forecasting, analytics, and value-based performance management. This role manages and coordinates complex budgeting processes; leads financial system enhancements; performs advanced financial, operational, and claims-based analytics; and delivers data-driven insights that support strategic, operational, and value-based care decision-making.
The Finance Program Manager collaborates with corporate finance, local markets, population health entities, IT/analytics teams, physicians, and senior leadership. The position independently leads long-term projects, manages financial planning applications, and communicates effectively across all levels of the organization&mdash;particularly with leaders responsible for operating budgets and value-based contract performance.
Essential Job Functions<ul><li>
 Lead and optimize system-wide annual budget processes and quarterly reforecasts across markets, ministries, and entities.</li><li>
Provide monthly close support, accounting coordination, income statements, balance sheets, and long-term financial projections.</li><li>
Serve as expert and project lead for budgeting, forecasting, and financial planning.</li></ul><ul><li>
Implement financial system enhancements, optimize workflows, and standardize tools, methodologies, dashboards, and analytics processes.</li><li>
Analyze claims, eligibility, attribution, CMS/payer files, and contract datasets to identify trends, risk drivers, financial opportunities, and performance gaps.</li><li>
Develop and maintain executive dashboards and KPI reporting for leadership and governance.</li><li>
Support value-based contract modeling (MSSP, MA, shared savings, bundled payments) in partnership with Managed Care, Actuarial, Finance, and IT.</li><li>
Provide financial, utilization, and quality analytics to support improvement initiatives, vendor reviews, and strategic decisions.</li></ul><ul><li>
Conduct data validation, reconciliations, controls reviews, and audit preparation; collaborate with Internal Audit and external partners.</li><li>
Ensure adherence to HIPAA, PHI, and organizational data governance standards.</li><li>
Translate actuarial, contractual, and management guidance into actionable financial insights and strategic recommendations.</li></ul><ul><li>
Partner with Shared Services, Market Finance, data teams, and leadership to align financial reporting, performance management processes, and compliance requirements.</li><li>
Maintain strong customer-service relationships with CFOs, finance teams, and clinicians.</li><li>
Prepare and deliver high-quality presentations for senior leadership, boards, committees, and external stakeholders.</li><li>
Provide ad hoc analysis and proactive financial insights to support enterprise strategy and operational goals.</li></ul>
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
CPA (Certified Public Accountant) (preferred)
CBAP (Certified Business Analysis Professional &ndash; IIBA) (preferred)
Education
Bachelor&rsquo;s degree in Accounting, Finance, Health Informatics, Data Analytics, or related field (required)
Master&rsquo;s degree in Business Administration, Finance, Health Informatics, or related discipline (preferred)
Work Experience
5 years&rsquo; experience in healthcare finance, accounting, actuarial/insurance analytics, value-based care analytics, or related fields (required)
Experience working with healthcare claims, eligibility, and financial datasets (required)
Proficiency in SQL, Tableau (or other BI tools), Excel, and relational databases (required)
Experience with Medicare Advantage, MSSP, ACOs, CINs, risk-based payment models, or provider/payer financial reconciliation workflows (preferred)
Experience with financial planning software
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being&mdash;personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
<ul><li>Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)</li>
<li>Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts</li>
<li>Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders</li>
<li>Tuition assistance, professional development and continuing education support</li>
</ul>Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health &ndash; Youngstown, Ohio or Bon Secours &ndash; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com</div>

Finance Program Manager

<div>Registered Nurse First Assist (RNFA) - Cardiovascular Operating Room (CVOR) - St. Francis Downtown<ul><li>Must be able to harvest vein</li></ul>
I. Summary of Primary Function
Demonstrates knowledge of human growth and development, assessment, range of treatment, and care appropriate to the ages of patients served.<ul><li>
Functions as first and second assistant.</li><li>
Able to function as the primary scrub person during operative procedures.</li><li>
Maintains aseptic and safe environment in the Operating Room.</li><li>
Assists in the intra-operative care of the patient by performing nursing and technical duties as assigned.</li><li>
This position services the following populations: neonate, infant, child, adolescent, adult and geriatric.</li></ul>
II. Essential Job Functions
Culture of Caring<ul><li>
Demonstrates a caring attitude and displays compassionate behaviors in all interactions with patients and their families.</li><li>
Works with diverse populations, including neonates, infants, children, adolescents, adults and geriatrics and integrates individual patient/family preferences into the plan of care.</li><li>
Provides appropriate emotional, physical, and spiritual support and comfort to patients, families, and coworkers.</li><li>
Delivers nursing care with respect to individual spiritual and cultural needs.</li></ul>
Culture of Safety<ul><li>
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his/her assigned unit.</li><li>
Utilizes the principles of growth and development across the life span.</li><li>
Possesses the ability to assess data reflective of the patient&rsquo;s status.</li><li>
Interprets assessment data reflective of the patient&rsquo;s status.</li><li>
Provides care needed as described in departmental policies and procedures.</li><li>
Verifies surgeon, identifies the patient and operative site.</li><li>
Ensures informed consent and History and Physical are complete and present according to policy guidelines.</li><li>
Initiates and/or actively participates in the Universal Protocol procedures that assure correct site surgery.</li><li>
Assists the scrub person in maintaining an accurate account of sponges, sharps, and instruments according to departmental policies and procedures.</li><li>
Assists with positioning of patients, provides protection of pressure points, keeps body parts in proper alignment and modifies positioning to reduce potential injury.</li><li>
Shares responsibility for patient safety at all times.</li><li>
Maintains an environment that is free of obstacles and hazards that could result in injuries to personnel and patients.</li><li>
Delivers medication according to policy, identifies and views medication label concurrently with the scrub person and insures all solutions in all containers are labeled.</li><li>
Identifies unsafe patient care practices and employs measures for intervention.</li><li>
Protects patient information based on hospital policy and government regulations to assure information is kept confidential.</li><li>
Participates in unit and hospital efforts to reduce adverse employee or patient care events.</li><li>
Demonstrates understanding and integration of The Joint Commission&rsquo;s National Patient Safety Goals into nursing practice.</li></ul>
Communication<ul><li>
Communicates clearly all pertinent patient information to other members of the health care team, including but not limited to effective patient hand-offs.</li><li>
Anticipates the needs of the patient and/or case during the hand-off.</li><li>
Communicates effectively, courteously, and collaboratively with supervisors, co-workers, physicians and other healthcare providers.</li><li>
Demonstrates effective communication, feedback and conflict resolution skills in all interpersonal interactions.</li><li>
Works effectively and constructively with co-workers and physicians.</li></ul>
Excellence<ul><li>
Routinely First or Second assists on assigned cases.</li><li>
Under the direct supervision of the operating surgeon, handles tissue, provides exposure, uses instruments, sutures, and provides hemostasis, performs wound closure and knot tying, irrigates wound site, uses power equipment and stapling devices.</li><li>
May inject local infiltration anesthetics as ordered by the Surgeon (but not including medication such as Exparel).</li><li>
Under direct supervision of the surgeon, inserts secondary trocars.</li><li>
Performs preop assessment and documentation as assigned.</li><li>
Functions in the scrub and/or circulator role as assigned.</li><li>
Assists team members in the selection and preparation of routine supplies, instruments, and equipment for surgical procedures.</li><li>
Opens instrument trays following basic aseptic technique policy and procedure.</li><li>
Inspects sterilization indicators.</li><li>
Notifies circulator of missing or malfunctioning instruments and any of suspect sterility.</li><li>
Sets up instrument stand with drapes, sutures, power tools, and other instruments in accordance with the operating surgeon&rsquo;s preference list.</li><li>
Assists in draping the patient to establish the sterile field, in accordance with AORN Standards and Recommended Practices and established departmental policies.</li><li>
Provides and anticipates the needs and requests of the surgeon.</li><li>
Ensures that appropriate instrumentation and supplies are readily available in the room or on the sterile field.</li><li>
Maintains the sterile field upon completion of the surgical procedure until the patient has been transferred from the OR room.</li><li>
Inserts indwelling foley catheters when ordered by physician.</li><li>
Performs surgical scrub according to procedure.</li><li>
Gowns and gloves self and others following gowning and gloving policy and procedure.</li><li>
Assists in procuring instrumentation in accordance with the surgeon&rsquo;s preference list.</li><li>
Demonstrates acknowledge of the procedure and consideration of the anatomy involved.</li><li>
Anticipates the needs of patients and assists in the provision of equipment and instrumentation according to those needs.</li><li>
Supports surgical service&rsquo;s efforts to exceed patient satisfaction rates for the individual facility, consistently using scripted language that promotes excellent patient satisfaction responses.</li><li>
Supports efforts to exceed targets for employee engagement, recruitment, and retention for the individual facility.</li><li>
Speaks positively about the department, the organization, and the initiatives underway.</li><li>
Maintains medical records and documentation consistent with hospital policy, JCAHO, state and federal regulations including but not limited to entry legibility, completeness and timely completion.</li><li>
Strives to provide quality patient care that is cost effective by cooperating with efforts to appropriately manage the use of valuable hospital and human resources.</li><li>
Responds within specified time frames when on call.</li></ul>
Innovation<ul><li>
Participates in relevant quality improvement activities.</li><li>
Achieves nursing outcomes that consistently meet or exceed generally accepted clinical standards for the nursing discipline.</li><li>
Participates in the on-going correction and updating of physician preference cards.</li><li>
Communicates changes to appropriate service coordinator.</li><li>
Reviews individual, unit and specialty data for all dimensions of performance and applies this data to continually improve patient care activities.</li><li>
Demonstrates an understanding of current research literature in area of practice and participates in unit or hospital based research activities as appropriate.</li></ul>
Professionalism<ul><li>
Actively supports the professional practice model and participates in efforts related to key foundational elements.</li><li>
Practices appropriate behavior as outlined in the &ldquo;employee code of conduct&rdquo; policy toward members of the hospital and medical staff, patients, or their families.</li><li>
Accepts and completes assignments as given.</li><li>
Delegates tasks based on patient need and skill level of staff.</li><li>
Assumes full accountability for any tasks delegated to other team members.</li><li>
Regularly assists in the orientation and training of other personnel.</li><li>
Objectively critiques own nursing practice, identifies self learning needs and employs resources to meet those needs.</li><li>
Sets clear, measurable practice goals and identifies opportunities for professional growth.</li></ul>
Teamwork<ul><li>
Acts in a professional and respectful manner with patients, physicians, and other hospital personnel to enhance a spirit of cooperation and mutual respect and trust among members of the patient care team.</li><li>
Advocates on behalf of patient/family to connect them with appropriate resources to meet identified needs and address concerns.</li><li>
Participates and encourages teammates in room turnover procedures to include set-up and clean-up protocols, including but not limited to putting away supplies and equipment, checks with charge RN when finished with assignment, helps in other rooms.</li><li>
Assists scrub person and surgeon in applying dressings as requested.</li><li>
Demonstrates awareness of clinical and administrative resources and uses them appropriately in meeting patient/family or coworker needs.</li><li>
Participates in nursing shared governance activities at the unit/division level to improve patient care and clinical outcomes (i.e. JCAHO compliance, performance improvement, safety).</li></ul>
Other Job Functions<ul><li>
Cleans equipment in accordance with established departmental practices.</li><li>
Identifies and transports patients as needed, assists with removing hair from the operative site as indicated.</li><li>
Secures all necessary x-rays as appropriate.</li><li>
Performs special projects/duties as assigned by service coordinator or supervisor.</li><li>
Assists with orientation, precepting, and clinical education of new personnel and affiliated students.</li><li>
Provides documentation assistance as requested.</li></ul>
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
III. Employment Qualifications
Required Minimum Education: Vocational/ Technical Degree
Specialty/Major: Graduate of an accredited School of Nursing
Preferred Education: Other
Specialty/Major: BSN
Licensure/Certification Required: CPR, License in the State of Virginia or awaiting reciprocity
Minimum Qualifications
Other Knowledge, Skills and Abilities (Required):<ul><li>
Participation in a professional nurse advancement program.</li></ul>
Other Knowledge, Skills and Abilities Preferred:<ul><li>
Combination of post-secondary education and experience in lieu of a degree.</li></ul>
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being&mdash;personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
<ul><li>Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)</li>
<li>Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts</li>
<li>Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders</li>
<li>Tuition assistance, professional development and continuing education support</li>
</ul>Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health &ndash; Youngstown, Ohio or Bon Secours &ndash; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com</div>

Registered Nurse First Assist (RNFA) - Cardiovascular Operating Room (CVOR) - St. Francis Downtown

<div>
 
 West Hospital - Anesthesia Tech
 
 
 
 
 Full-Time 40Hrs/Day Shift
 
 
 
 
 Job Summary
 
 
 
 The Anesthesia Tech will perform various patient care, safety, and technical duties to support anesthesia and nursing teams in surgical and procedural areas. The Anesthesia Technician responds to patient-specific needs including blood, medications, supply, and equipment during the surgical procedure. This position is an active member of the Anesthesia OR emergency response/code team and assures all emergency safety equipment is available and in working order.
 
 
 
 Essential Job Functions
 
 
 
 
 <ul>
 <li>
 Assists with anesthesia and other supplies as needed, medication management within scope of practice as directed by anesthesia and pharmacy.
 </li>
 <li>
 Organizes anesthesia supplies &amp;/or equipment to ensure availability. Responds to needs of anesthesia providers.
 </li>
 <li>
 Cleans and disinfects instruments, high level disinfection and processing.
 </li>
 <li>
 Assists with patients at risk for malignant hyperthermia and other duties within scope.
 </li>
 <li>
 Performs anesthesia machine testing and support in various areas throughout the hospital.
 </li>
 <li>
 Performs patient identification procedures to ensure proper delivery of blood products and medications.
 </li>
 <li>
 Operates surgical equipment under the direction of a licensed provider.
 </li>
 <li>
 Ensures all Operating Rooms, and pre/post rooms are adequately stocked with appropriate quantity of supplies and required equipment.
 </li>
 <li>
 Ensures Operating Rooms, procedure and pre/post rooms are cleaned and prepared for the next patient to ensure safe and efficient operation.
 </li>
 <li>
 Cleans equipment and implements infection control policies to support the anesthesia practices in surgical and procedural areas.
 </li>
 <li>
 Assists anesthesia and nursing with patient care, patient equipment, and environmental maintenance activities in the Operating Room.
 </li>
 <li>
 Helps with room turnover which includes stocking and cleaning and wiping down anesthesia carts between cases.
 </li>
 <li>
 Sterile processing duties that involve sterilization, high level disinfection and cleaning and disinfection of instruments and equipment.
 
 
 
 </li>
 </ul>
 This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
 
 
 
 Licensing/Certification
 
 
 
 BLS Basic Life Support (required)
 
 
 
 Education
 
 
 
 High School or GED (required)
 
 
 
 Work Experience
 
 
 
 Experience in surgery, sterile processing (preferred)
 
 
 
 Training
 
 
 
 None
 
 
 
 Language
 
 
 
 None
 
 
 As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being&mdash;personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
 
 
 
 What We Offer
 
 
 
 
 <ul>
 <li>
 Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
 </li>
 <li>
 Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
 </li>
 <li>
 Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
 </li>
 <li>
 Tuition assistance, professional development and continuing education support
 
 
 
 </li>
 </ul>
 
 Benefits may vary based on the market and employment status.
 
 
 
 All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health &ndash; Youngstown, Ohio or Bon Secours &ndash; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
</div>

Anesthesia Tech - West Hospital

Join Bon Secours Mercy Health and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bon Secours Mercy Health

About Company

Patient Service Representative (PSR) - Urgent Care - Winchester Gateway

Finance Program Manager

Registered Nurse First Assist (RNFA) - Cardiovascular Operating Room (CVOR) - St. Francis Downtown

Anesthesia Tech - West Hospital