Abrar Admin

Bonura Hospitality Group

<p></p><div><div><p>The Leasing Agent is responsible for leasing apartments to prospective residents, supporting the property&rsquo;s marketing efforts, and delivering excellent customer service. This role ensures a seamless leasing experience from initial inquiry through move-in, while maintaining strong occupancy and resident satisfaction. The Leasing Agent will perform all duties outlined below, along with any additional responsibilities assigned by the Property Manager.</p></div><br>
<p></p>
<div></div><div><div><div><h2 class="jobSectionHeader"><b>Residences at West Hills Country Club</b></h2>
<p>
Residences at West Hills Country Club offers One, Two, and Three Bedroom Luxury Apartments with resort-style amenities. Our elegant apartments feature spacious layouts, luxurious finishes, and private balconies with amazing views. Our indoor luxuries include a Movie Theater, Wellness Studio, Fitness Center, Golf Simulator, Billiards and Rentable Clubhouse complete with a Kitchen and Small Event Space.</p></div><p></p><div><br>
</div></div></div><div></div>
<div><div><div><div><div><h2 class="jobSectionHeader"><b>JOB DESCRIPTION</b></h2></div><div></div><div><p><b>
Leasing &amp; Sales Responsibilities</b></p>
<ul>
<li>Manage the full leasing cycle from application through move-in.</li>
<li>Conduct apartment tours and present the community professionally.</li>
<li>Maintain knowledge of lease terms, pricing, availability, and amenities.</li>
<li>Utilize effective sales techniques.</li>
<li>Stay informed on market conditions and competitors.</li>
<li>Perform weekly outreach marketing.</li>
<li>Shop competitive properties regularly.</li>
</ul>
<p><b>Lead Management &amp; Follow-Up</b></p>
<ul>
<li>Create and manage guest cards in AppFolio.</li>
<li>Contact prospects and schedule tours.</li>
<li>Collect required guest information.</li>
<li>Follow up daily (up to 5 attempts).</li>
<li>Mark inactive leads accordingly.</li>
<li>Check voicemail and email at least three times daily.</li>
</ul>
<p><b>Resident Relations &amp; Retention</b></p>
<ul>
<li>Handle resident requests and concerns professionally.</li>
<li>Assist with lease renewals.</li>
<li>Support retention programs.</li>
<li>Coordinate resident events.</li>
</ul>
<p><b>Administrative Responsibilities</b></p>
<ul>
<li>Maintain resident files and documentation.</li>
<li>Process reports and forms timely.</li>
<li>Assist with rent collections.</li>
<li>Report unusual property issues.</li>
</ul>
<p><b>Property &amp; Operations Support</b></p>
<ul>
<li>Ensure units and amenities are show-ready.</li>
<li>Maintain curb appeal.</li>
<li>Submit maintenance work orders.</li>
<li>Oversee pool safety and logs.</li>
<li>Manage amenity reservations.</li>
<li>Assist with marina rentals.</li>
</ul>
<p><b>Move-In Coordination</b></p>
<ul>
<li>Guide applicants through lease execution.</li>
<li>Collect deposits and fees.</li>
<li>Schedule move-ins.</li>
<li>Confirm utilities and renters insurance.</li>
<li>Prepare keys and access devices.</li>
</ul>
<p><b>Systems &amp; Technology</b></p>
<ul>
<li>Maintain AppFolio and access systems.</li>
<li>Manage package concierge system.</li>
<li>Set up Spectrum accounts.</li>
<li>Track utilities and insurance compliance.</li>
</ul>
<p><b>Professional Standards</b></p>
<ul>
<li>Maintain professional appearance.</li>
<li>Keep workspace organized.</li>
<li>Pursue ongoing development.</li>
</ul>
<p><b>Physical Requirements</b></p>
<ul>
<li>Stand and walk for extended periods.</li>
<li>Move throughout property frequently.</li>
<li>Lift up to 50 lbs.</li>
<li>Work in fast-paced environments.</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>High School Diploma required.</li>
<li>2+ years customer service or sales experience.</li>
<li>Basic computer skills.</li>
<li>Strong communication skills.</li>
<li>Team-oriented.</li>
<li>Weekend and holiday availability required.</li>
</ul>
<p><b>Additional Duties</b></p>
<ul>
<li>Employees may be required to perform other related duties as assigned to support the success of the community.</li>
</ul>
<p><b>Salary:</b></p>
<ul>
<li>$17.00 to $21.00 per hour</li></ul></div></div></div></div></div></div><div></div>

Leasing Agent

<div>
 This position is located at Shadows on the Hudson in Poughkeepsie, NY.
 <br/>
 <br/>
 Take customers orders, serve food and beverages, prepare itemized checks, and accept payments. Servers may perform additional duties, which may include escorting guests to tables, serving customers seated at counters, setting up and clearing tables, or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Must be professional, polite, and reliable. Must be able to learn and describe food proficiently.
 <br/>
 <br/>
 <strong>
  Essential Job Functions
  <br/>
  <br/>
 </strong>
 Wash your hands when you arrive at work and throughout your shift
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 Follow all required guidelines for PPE when required to wear and maintain a clean and sanitized uniform at all times
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 Check with customers to ensure that they are enjoying their meals and take action to correct any problems
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 Escort customers to their tables
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 Explain how various menu items are prepared, describing ingredients and cooking methods
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 Inform customers of daily specials
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 Prepare checks that itemize and total meal costs and sales taxes.
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 Present menus to patrons and answer questions about menu items, making recommendations upon request
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 Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
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 Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
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 Stock service areas with supplies such as coffee, food, tableware, and linens
 <br/>
 <br/>
 Adhere to company policy and State and Federal regulations regarding service of alcohol, including taking all steps necessary to ensure the proper age of all persons consuming alcohol served on premises and refusing to serve any person who appears to be intoxicated or, in the bartenders or Manager on Dutys best judgment, might become intoxicated by consumption of additional alcohol
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 Demonstrate current and working knowledge of restaurant environment
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 Follow Food Safety standards and maintains work area and equipment in accordance with Health Department and ServSafe standards
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 Ensure that tables and chairs are cleaned and sanitized after guest leave in a manner that is in compliance with CDC guidelines.
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 Educate, sample and serve food products
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 Effectively deal with multiple customers and communicate customer requests or concerns and service flow issues with servers and manager of duty
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 Seats customers when needed at clean tables avoiding over seating
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 Knowledgeable of host duties and responsibilities, table numbers and station assignments
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 Answer phone and records reservations
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 Follow station specific duties and responsibilities
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 Open and/or close area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area
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 Produce and present freshly prepared products following recipes and/or build sheets and merchandise standards
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 <br/>
 Maintain personal hygiene and professional dress code to comply with Food Division and Health Department standards
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 Work with the bus and host team to assist in clearing and resetting tables
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 <br/>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be able to stand and exert well-paced mobility for up to 4 hours in length.
  </li>
  <li>
   Must be able to exert well-paced mobility in limited space.
  </li>
  <li>
   Must have the ability to bend, squat and lift up to 50 lbs., including, but not limited to, lifting trays of food or food items on a regular and continuing basis.
  </li>
  <li>
   Understand and respond to employee and guest verbal requests and visual cues in a loud and extremely busy environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum age requirement of 18 years
  </li>
  <li>
   Minimum 3 years+ of experience in a fine dining or high volume environment
  </li>
  <li>
   Must be able to stand and work 8 hour shifts
  </li>
  <li>
   Must be available to work weekends and holidays
  </li>
  <li>
   Customer service oriented attitude with strong hospitality skills
  </li>
  <li>
   Able to work flexible work schedule including nights, weekends and holidays
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or Equivalent
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Salary Range
  <br/>
  <br/>
 </strong>
 $18.00 $19.50 per hour
</div>


Host/Hostess

Join Bonura Hospitality Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bonura Hospitality Group

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Leasing Agent

Host/Hostess