Qureos Mentor

Bookmyshow

<div><h2 class="jobSectionHeader"><b>Your Profile</b></h2>
<div><div><ul><li>Provide client support and technical issue resolution via diagnose, troubleshoot, and resolve application and system issues reported by end-users.</li></ul>
<ul><li>Identify the underlying causes of application errors and implement solution.</li></ul>
<ul><li>Monitor application performance, identify inefficiencies, and implement strategies to improve reliability and speed.</li></ul>
<ul><li>Work with cross-functional teams, including internal and clients, to address technical challenges and improve application performance.</li></ul>
<ul><li> Manage and prioritize support tickets, ensuring timely resolution and meeting service level agreements (SLAs).</li></ul>
<ul><li>Perform regular maintenance, updates, and configuration changes to applications.</li></ul>
<ul><li>Process documents, troubleshooting steps, and system configurations.</li></ul>
<ul><li>Perform the deployment and configuration of applications.</li></ul>
</div><h2 class="jobSectionHeader"><b>Your Checklist</b></h2>
<div><ul><li>Excellent problem-solving and analytical skills.</li></ul>
<ul><li>Good knowledge of SQL Server (Installation, Backup, SQL Queries, etc) is must</li></ul>
<ul><li>Knowledge of IIS, configuring Web Service in IIS.</li></ul>
<ul><li>Ability to collaborate effectively and meet SLAs.</li></ul>
<ul><li>Relevant experience in application support software tools or a similar role will be an added advantage</li></ul>
<ul><li>Fluency in regional langauage</li></ul></div></div></div>

Executive - Support Engineer (Vista)

Join Bookmyshow and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bookmyshow

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Executive - Support Engineer (Vista)