Qureos Mentor

Boscov's Department Store

<div>Customer Service Desk Associate 
Experienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail with one of the nation&rsquo;s leading retailers! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for Retail Customer Service Desk Associates to join our growing retail team. 
As part of a fast-paced, dynamic sales team, you will develop relationships with our customers and ensure that each customer&rsquo;s needs are met in a quick and efficient manner. Whether you have previous sales experience OR customer service experience, this is a great opportunity to pursue a rewarding career with a company known for quality and big savings. Apply today! 
 
Job Responsibilities 
As a Retail Customer Service Desk Associate, you will build customer confidence, provide accurate information, and promote products through point of successful sale. You will be responsible for establishing professional, yet personalized rapport with each customer in order to close sales and provide the best customer experience.<div> 
Additional responsibilities include:<ul><li>
Provide customer service by completing customer requests and/or resolving issues in a timely manner.</li><li>
Accurately and efficiently complete all transactions and paperwork, adhering to all company policies &amp; procedures.</li><li>
Make storewide announcements over public address system.</li><li>
Handle layaway storage, maintain records, receive payments and release merchandise.</li></ul> 
Job Requirements 
Successful candidates for the Retail Customer Service Desk Associate role should have the ability and desire to actively engage customers and provide excellent customer service.</div><div>
Additional requirements of the Retail Customer Service Desk Associate include:
<ul><li>Prior retail and/or customer service experience.</li><li>
Ability and desire to work well with the public, management and coworkers.</li><li>
Communication; verbal, written and by telephone with customers, coworkers and management</li><li>
Possess basic math skills.</li><li>
Ability to learn selling skills and to operate a POS register and telxon.</li><li>
Available to work varied days and hours as work schedule requires, including evenings and weekends</li></ul> 
Benefits 
At Boscov&rsquo;s, we value our employees, and that&rsquo;s why we provide a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to receive:<ul><li>
Comprehensive benefits package, including medical/dental/vision</li><li>
Short term disability/ Long term disability- voluntary</li><li>
Life Insurance (company paid)</li><li>
401(k) w/ company match</li><li>
Weekly Pay</li><li>
Paid vacation</li><li>
Liberal employee discount</li></ul> 
Work where people love to shop! 
Equal Opportunity Employer</div></div>

Retail Customer Service Desk Associate - FT

<div>Cash Office/ Customer Service Desk Associate 
 
Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Cash Office/ Customer Service Desk Associate to join our retail team. 
 
Job Responsibilities 
Responsibilities of the Cash Office Associate portion include:<div><ul><li>
Reconciliation of Cash Receipts</li><li>
Counting the safe</li><li>
Performance of audits</li><li>
Accurately and efficiently completing all daily paperwork while adhering to company policies and procedures</li><li>
Register repair/ Answering questions related to the register</li></ul> 
Responsibilities of the Customer Service Associate portion include:<ul><li>
Provide customer service by completing customer requests and/or resolving issues in a timely manner.</li><li>
Accurately and efficiently complete all transactions and paperwork, adhering to all company policies &amp; procedures.</li><li>
Make storewide announcements over public address system.</li><li>
Handle layaway storage, maintain records, receive payments and release merchandise.</li></ul> 
Job Requirements 
Successful candidates for this role should have the ability to actively engage coworkers to provide excellent customer service. 
 
Additional requirements include:<ul><li>
Possess basic math skills</li><li>
Prior cash handling required</li><li>
Retail and/or banking experience, preferred</li><li>
Ability to operate an adding machine</li><li>
Excellent written, verbal, and interpersonal communication skills with customers, coworkers, and management</li><li>
Ability to learn computer systems, POS register, and telxon</li><li>
Available to work varied days and hours as work schedule requires, including evenings and weekends</li></ul> 
Benefits<div>
At Boscov&rsquo;s, we value our employees, and that&rsquo;s why we provide a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to receive:<ul><li>
Starting Rate: $16.60 per hour</li><li>
Comprehensive benefits package, including medical/dental/vision</li><li>
Short term disability/ Long term disability- voluntary</li><li>
Life Insurance (company paid)</li><li>
401(k) w/ company match</li><li>
Weekly Pay</li><li>
Paid vacation</li><li>
Liberal employee discount</li></ul> 
Work where people love to shop! 
Equal Opportunity Employer</div></div></div>

Cash Office/ Customer Service Desk Associate

Join Boscov's Department Store and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Boscov's Department Store

About Company

Retail Customer Service Desk Associate - FT

Cash Office/ Customer Service Desk Associate