Urwah Admin

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 Job Duties
 
 
 
 <ul>
 <li>
 Responsible for the Hub infrastructure.
 </li>
 <li>
 Responsible for the financial management in the hub and manage the cash flow
 </li>
 <li>
 Carry out the company principle and achieve any other duties which fall within the broad spirit, scope and purpose of this job description
 </li>
 <li>
 Ensure that the achievement and records are consistently kept across the Hub daily workflow
 </li>
 <li>
 Monitoring the stars and the hub members salaries, bounce and deductions
 </li>
 <li>
 Responsible for monitoring the collected CODs amounts for the delivered packages from the stars and assure that the payment has been settled accurately
 </li>
 <li>
 Ensure the smooth running and organization of a Hub operational flow process through effective line management to guarantee distributing and dispatching the packages with the proper timing with the stars
 </li>
 <li>
 Maintain the highest standard of the operation procedures in all hub to meet the agreed SLA in the shipment's life cycle ( 3 Attempt deliveries out of 10 calendar days).
 </li>
 <li>
 Ensure all shipments are dispatched to the customers efficiently within 24 hours of being received at the hubs.( NDA)
 </li>
 <li>
 Applies the SLA of canceled shipments to be held 48 hours at the hub before being forwarded to sorting facility team
 </li>
 <li>
 Following up on receiving emails and assure taking the necessary actions to solve the hub problems on a daily basis
 </li>
 <li>
 Following up the &ldquo;Freshdesk&rdquo; and ensure resolving the assigned tickets within the agreed SLA on a daily basis
 </li>
 <li>
 Following up on the hub members and Coaching them to improve and to recognise and achieve their capacities
 </li>
 <li>
 Be an effective role model to other staff members in the hub
 </li>
 <li>
 Create a collaborative relationship with all Hub staff and provide advice and guidance as necessary for the Hub members
 </li>
 <li>
 General all monthly, quarterly, annual Hub Reports.
 
 
 
 </li>
 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's degree
 </li>
 <li>
 Minimum of 3 years of experience in hub and warehousing operations, preferably in the shipping or e-commerce field
 </li>
 <li>
 Good English Level
 </li>
 <li>
 Must have experience in leading and supervising a team
 </li>
 <li>
 Decision making and problem solving skills
 </li>
 <li>
 Analytical and reporting skills
 </li>
 <li>
 Ability to meet deadline and work under pressure
 </li>
 <li>
 Time management and multi-tasking
 </li>
 <li>
 Good interpersonal skills and leadership skills
 </li>
 <li>
 Proactive, with can do attitude and good judgment
 </li>
 <li>
 Focused and professional attitude
 
 </li>
 </ul>
</div>

Last Mile Hub Supervisor (Sohag)

<div>
 
 About bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 Job Duties
 
 
 
 <ul>
 <li>
 Managing the sortation process per zone for each of our hubs.
 </li>
 <li>
 Managing daily cycle of receiving and dispatching the shipments to the hubs and ensuring that we followed the agreed SLA
 </li>
 <li>
 Ensure dispatching all shipments at the same day to the destined hubs
 </li>
 <li>
 Provide a support during all receiving, sorting and forwarding process to sorting facility team
 </li>
 <li>
 Communicate workload issues to the operation manager to seek additional support
 
 
 
 </li>
 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Minimum of 3 years in hub and warehousing operations, preferably in the shipping field
 </li>
 <li>
 Very good English Level
 </li>
 <li>
 Must have experience in leading and supervising teams
 </li>
 <li>
 High School Diploma; Bachelor's degree
 </li>
 <li>
 Decision Making and problem solving skills
 </li>
 <li>
 Analytical and reporting skills
 </li>
 <li>
 Ability to meet deadline and work under pressure
 </li>
 <li>
 Time Management and multi-tasking
 </li>
 <li>
 Good interpersonal skills and leadership skills
 </li>
 <li>
 Proactive, with can do attitude and good judgment
 </li>
 <li>
 Focused and professional attitude
 
 </li>
 </ul>
</div>

Sorting/Distribution Center Supervisor (Middle Mile)

<div>
 
 About The Role
 
 
 
 We are looking for a Senior Product Manager - Growth who is customer-obsessed. In this role, you will own the outcomes and not just the roadmap. You&rsquo;ll scale the impact of our merchant growth engine across acquisition, activation/re-activation, retention, upselling, and monetization, transforming complex logistics into elegant, human-first product experiences and ring-fencing our users into Bosta&rsquo;s eco-system.
 
 
 Our suite of applications connects business merchants, couriers, and customers to facilitate world-class deliveries of parcels, and this has a direct impact on the work and lives of users around the world. As a customer-centric Senior Product Manager, you will develop capabilities that solve real problems and generate business impact, whilst partnering up with stakeholders such as engineering, design &amp; research, strategy, commercial, operations, customer service, finance, and executive management.
 
 
 The broad customer base for this product portfolio means this role will expose you to a wide range of related growth topics, almost all of them of critical importance to the business. Working with your own squad, but often in collaboration with other tech teams, you will serve as an internal/external liaison between the aforementioned stakeholders, building tech solutions that power products which in turn serve millions of customers.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Define product strategy, roadmap, and backlog for your own area and drive meaningful impact for the merchant, courier, and customer by delivering on them successfully and quickly across the user journeys
 </li>
 <li>
 Identify, conceptualize, and develop new features and products to deliver clear business impact. Do it in a customer-oriented way, with quality in mind, and prioritize what&rsquo;s best for the company based on specific goals and impact
 </li>
 <li>
 Break complexity into momentum: ship value every sprint. Lead agile rituals with conviction: OKRs, roadmap, refinements, planning, retros, stakeholder demos, sprint reviews, and release notes with impact
 </li>
 <li>
 Develop, lead, and implement initiatives such as company-wide go-to-market plans. Ensure timely delivery of projects in collaboration with other departments and functions
 </li>
 <li>
 Work collaboratively with business stakeholders, assisting and troubleshooting to ensure that products are customer-centric, competitive, business viable, and marketable
 </li>
 <li>
 Collaborate with engineers, designers, data analysts, and other colleagues, sharing knowledge on product developments and issues, to discuss and implement effective solutions for the team
 </li>
 <li>
 Perform A/B, multi-variant testing working with product analysts and data scientists to validate and iterate product increments that demonstrate customer and business value
 </li>
 <li>
 Gather and use quantitative and qualitative data, creating hypotheses and making informed product decisions, and test assumptions early to reduce risk up-front. Conducting/facilitating market and competitor research with adjacent functions (e.g., design, ops, customer service, etc.)
 </li>
 <li>
 Drive continuous product discovery and leverage discovery techniques to validate hypotheses with minimal time, cost, and de-risk the highest-risk assumptions
 </li>
 <li>
 Own SEO, AEO, and ASO Strategy: Identify and prioritize growth opportunities through Search Engine Optimization (SEO), Agent Engine Optimization (AEO), and App Store Optimization (ASO), Digital Marketing, or other growth hacks, ensuring our products are discoverable across all channels
 </li>
 <li>
 Drive and accelerate merchant acquisition and activation/re-activation: Optimize merchant landing pages, lead funnels, onboarding journeys, and activation triggers through experiments, data insights, and automation
 </li>
 <li>
 Leverage and build marketing technology by collaborating with Data, Customer Service, Operations, and Marketing teams to optimize performance using marketing automation tools and platform infrastructure
 
 </li>
 </ul>
</div>

Senior Product Manager - Growth

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 Job Duties:-
 
 
 
 <ul>
 <li>
 Responsible for the Hub infrastructure.
 </li>
 <li>
 Responsible for the financial management in the hub and manage the cash flow
 </li>
 <li>
 Carry out the company principle and achieve any other duties which fall within the broad spirit, scope and purpose of this job description
 </li>
 <li>
 Ensure that the achievement and records are consistently kept across the Hub daily workflow
 </li>
 <li>
 Monitoring the stars and the hub members salaries, bounce and deductions
 </li>
 <li>
 Responsible for monitoring the collected CODs amounts for the delivered packages from the stars and assure that the payment has been settled accurately
 </li>
 <li>
 Ensure the smooth running and organization of a Hub operational flow process through effective line management to guarantee distributing and dispatching the packages with the proper timing with the stars
 </li>
 <li>
 Maintain the highest standard of the operation procedures in all hub to meet the agreed SLA in the shipment's life cycle ( 3 Attempt deliveries out of 10 calendar days).
 </li>
 <li>
 Ensure all shipments are dispatched to the customers efficiently within 24 hours of being received at the hubs.( NDA)
 </li>
 <li>
 Applies the SLA of canceled shipments to be held 48 hours at the hub before being forwarded to sorting facility team
 </li>
 <li>
 Following up on receiving emails and assure taking the necessary actions to solve the hub problems on a daily basis
 </li>
 <li>
 Following up the &ldquo;Freshdesk&rdquo; and ensure resolving the assigned tickets within the agreed SLA on a daily basis
 </li>
 <li>
 Following up on the hub members and Coaching them to improve and to recognise and achieve their capacities
 </li>
 <li>
 Be an effective role model to other staff members in the hub
 </li>
 <li>
 Create a collaborative relationship with all Hub staff and provide advice and guidance as necessary for the Hub members
 </li>
 <li>
 General all monthly, quarterly, annual Hub Reports.
 
 
 
 </li>
 </ul>
 
 Job Requirements:-
 
 
 
 <ul>
 <li>
 Bachelor's degree
 </li>
 <li>
 Minimum of 3 years of experience in hub and warehousing operations, preferably in the shipping or e-commerce field
 </li>
 <li>
 Good English Level
 </li>
 <li>
 Must have experience in leading and supervising a team
 </li>
 <li>
 Decision making and problem solving skills
 </li>
 <li>
 Analytical and reporting skills
 </li>
 <li>
 Ability to meet deadline and work under pressure
 </li>
 <li>
 Time management and multi-tasking
 </li>
 <li>
 Good interpersonal skills and leadership skills
 </li>
 <li>
 Proactive, with can do attitude and good judgment
 </li>
 <li>
 Focused and professional attitude
 
 </li>
 </ul>
</div>

Last Mile Hub Supervisor (Giza/6 October)

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 The Role!
 
 
 A CCTV Control Room Manager is responsible for overseeing the operations of a closed-circuit television (CCTV) control room, ensuring the safety and security of premises through effective surveillance and monitoring. This role is crucial in environments such as corporate facilities, public spaces, and critical infrastructure, where continuous observation is essential to deter and respond to security incidents.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Team Supervision: Lead and manage a team of CCTV operators, including scheduling shifts, providing training, and conducting performance evaluations to ensure optimal functionality of the surveillance system
 </li>
 <li>
 Operational Management: Oversee daily control room activities, ensuring all surveillance equipment is operational and that any malfunctions are promptly addressed. ￼
 </li>
 <li>
 Incident Response Coordination: Act as the primary point of contact during security incidents, coordinating with emergency services and internal stakeholders to manage and document responses effectively. ￼
 </li>
 <li>
 Compliance and Reporting: Ensure all surveillance activities comply with relevant legislation and organizational policies. Maintain accurate records of incidents and system performance, preparing reports as required. ￼
 </li>
 <li>
 System Maintenance and Upgrades: Collaborate with technical teams to maintain and upgrade CCTV systems, ensuring they meet current security standards and operational requirements. ￼
 </li>
 <li>
 Policy Development: Develop and implement standard operating procedures (SOPs) for the control room, ensuring all staff are trained and compliant with these protocols
 
 
 
 </li>
 </ul>
 
 Qualifications and Skills:
 
 
 
 <ul>
 <li>
 Educational Background: A high school diploma or equivalent is required; a degree in security management, information technology, or a related field is preferred
 </li>
 <li>
 Experience: Several years of experience in security operations or CCTV monitoring, with at least 2 years in a supervisory or managerial role
 </li>
 <li>
 Technical Proficiency: Strong understanding of CCTV systems, surveillance technologies, and relevant software applications.
 </li>
 <li>
 Leadership Abilities: Proven capability to lead and motivate a team, manage shift schedules, and handle personnel issues effectively.
 </li>
 <li>
 Communication Skills: Excellent verbal and written communication skills to interact with team members, management, and external agencies
 </li>
 <li>
 Attention to Detail: Keen observational skills to monitor surveillance footage accurately and identify potential security threats
 </li>
 <li>
 Problem-Solving Skills: Ability to assess situations quickly and coordinate appropriate responses during security incidents
 
 </li>
 </ul>
</div>

CCTV Room Manager

Join Bosta and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bosta

ABOUT_COMPANY

Last Mile Hub Supervisor (Sohag)

Sorting/Distribution Center Supervisor (Middle Mile)

Senior Product Manager - Growth

Last Mile Hub Supervisor (Giza/6 October)

Last Mile Hub Supervisor (Giza/6 October)

CCTV Room Manager