Urwah Admin

Bosta

<div>
 About Bosta:
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 Job Role :
 
 
 To manage and follow up on all hub-related communications, ensuring issues are resolved efficiently between Customer Service, Account Managers, and Operations teams. The role focuses on problem-solving, SLA compliance, and maintaining smooth coordination across departments.
 
 
 Job Code :
 
 
 New 2026OPER-264
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Receive the new pickups closed in bosta flyers
 </li>
 <li>
 Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
 </li>
 <li>
 Receive the shipments(new pickups) on the system and add the tracking numbers on the &ldquo;Receiving Pickups&rdquo; sheet
 </li>
 <li>
 Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses
 </li>
 <li>
 Add the cash collection and Refund shipments to the courier&rsquo;s routes. Send the routes directly to the stars&rsquo; App
 </li>
 <li>
 Receive the undelivered shipments on the system and the productivity sheet as well
 </li>
 <li>
 Get the receiver&rsquo;s signature and IDs# on delivered shipments with Zero Cod
 </li>
 <li>
 Get hard copies of returned shipments signed by the business
 </li>
 <li>
 Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis
 </li>
 <li>
 Make a verification call on the undelivered shipments or&rdquo; Canceled&rdquo; shipments on a daily basis
 </li>
 <li>
 Cancel the refused shipments on the system.
 </li>
 <li>
 Transfer the canceled orders after exceeding holding period at the hub&rdquo;24 hours&rdquo; to sorting facility team through&rdquo; Transfer to Hub&rdquo;
 </li>
 <li>
 Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments
 </li>
 <li>
 Performs related duties as required
 
 
 
 </li>
 </ul>
 
 Job Qualifications:
 
 
 
 <ul>
 <li>
 - 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry
 </li>
 <li>
 - Only graduates are eligible for this role
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

First Mile Hub Senior Coordinator (Downtown)

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 The Role!
 
 
 
 This is the ideal role for someone with B2B customer success experience, who&rsquo;s looking for their first steps towards account management. You&rsquo;ll collaborate closely with other members of the Commercial team to ensure that our partners are set up to be successful.
 
 
 As an Account Manager, you will be one of the pioneering members who are responsible for managing a defined portfolio of major clients and positively contribute to expanding business relations and the retention of existing clients.
 
 
 
 Job Code:
 
 
 
 New 2026COMM-002
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Be the primary point of contact and build long-term relationships with clients
 </li>
 <li>
 Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings
 </li>
 <li>
 Develop a trusted advisor relationship with key accounts, client stakeholders
 </li>
 <li>
 Ensure the timely and successful delivery of our solutions according to clients&rsquo; needs and objectives
 </li>
 <li>
 Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
 </li>
 <li>
 Forecast and track key account metrics/goals
 </li>
 <li>
 Enhance department and organization&rsquo;s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
 </li>
 <li>
 Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
 </li>
 <li>
 Monitor and analyze customer&rsquo;s usage of our service
 </li>
 <li>
 Liaise between the customer and internal teams
 
 
 
 </li>
 </ul>
 
 Job Qualifications:
 
 
 
 <ul>
 <li>
 3+ years of experience in a similar role in the shipping/logistics field is a preferable
 </li>
 <li>
 Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
 </li>
 <li>
 Proven ability to manage multiple tasks at a time while paying strict attention to detail
 </li>
 <li>
 Excellent listening, negotiation, and presentation skills
 </li>
 <li>
 Excellent verbal and written communications skills
 </li>
 <li>
 Self-motivated and able to thrive in a results-driven environment
 </li>
 <li>
 Natural relationship builder with integrity, reliability, and maturity
 </li>
 <li>
 Ability to prioritize among competing tasks
 </li>
 <li>
 Critical thinking and problem-solving skills
 </li>
 <li>
 Excellent time management skills
 </li>
 <li>
 Keen attention to detail and adherence to deadlines
 </li>
 <li>
 Experience with CRM system is a plus
 </li>
 <li>
 Able to work in a start-up field
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Senior Account Manager (Logistics Field)

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 About the Job:
 
 
 
 Lead and control daily pickup operations to ensure all orders are collected from merchants on time and transferred to hubs according to SLA and route plans.
 
 
 <ul>
 <li>
 Job Code:
 
 
 
 </li>
 </ul>
 2024OPER-385
 
 
 
 Job Responisbilities :
 
 
 
 <ul>
 <li>
 - Manage and assign daily pickup schedules for field teams
 </li>
 <li>
 - Monitor real-time pickup performance via dashboard or system
 </li>
 <li>
 - Track SLA, pickup success rate, and order accuracy
 </li>
 <li>
 - Handle escalations from merchants and ensure issue resolution
 </li>
 <li>
 - Supervise field coordinators and ensure performance alignment
 </li>
 <li>
 - Conduct morning briefings and end-of-day summaries
 </li>
 <li>
 - Validate data accuracy in pickup reports and system updates
 </li>
 <li>
 - Coordinate with Reverse and Linehaul teams for smooth transitions
 
 
 
 </li>
 </ul>
 
 Job Qualifications :
 
 
 
 <ul>
 <li>
 - Bachelor&rsquo;s degree or equivalent experience
 </li>
 <li>
 - 2-4 years of logistics or delivery operations experience
 </li>
 <li>
 - Strong leadership and communication skills
 </li>
 <li>
 - Knowledge of pickup processes, routing, and KPIs
 </li>
 <li>
 - Proficient in Excel and operational tracking tools
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

First Mile Hub Supervisor - Maadi

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 Job Role :
 
 
 
 To manage and follow up on all hub-related communications, ensuring issues are resolved efficiently between Customer Service, Account Managers, and Operations teams. The role focuses on problem-solving, SLA compliance, and maintaining smooth coordination across departments.
 
 
 
 Job Code :
 
 
 
 Incremental 2026OPSC-068
 
 
 
 Job Qualifications:
 
 
 
 <ul>
 <li>
 Receive the new pickups closed in bosta flyers
 </li>
 <li>
 Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
 </li>
 <li>
 Receive the shipments(new pickups) on the system and add the tracking numbers on the &ldquo;Receiving Pickups&rdquo; sheet
 </li>
 <li>
 Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses
 </li>
 <li>
 Add the cash collection and Refund shipments to the courier&rsquo;s routes. Send the routes directly to the stars&rsquo; App
 </li>
 <li>
 Receive the undelivered shipments on the system and the productivity sheet as well
 </li>
 <li>
 Get the receiver&rsquo;s signature and IDs# on delivered shipments with Zero Cod
 </li>
 <li>
 Get hard copies of returned shipments signed by the business
 </li>
 <li>
 Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis
 </li>
 <li>
 Make a verification call on the undelivered shipments or&rdquo; Canceled&rdquo; shipments on a daily basis
 </li>
 <li>
 Cancel the refused shipments on the system.
 </li>
 <li>
 Transfer the canceled orders after exceeding holding period at the hub&rdquo;24 hours&rdquo; to sorting facility team through&rdquo; Transfer to Hub&rdquo;
 </li>
 <li>
 Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments
 </li>
 <li>
 Performs related duties as required
 
 
 
 </li>
 </ul>
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 - 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry
 </li>
 <li>
 - Only graduates are eligible for this role
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

First Mile Senior Coordinator Obour

<div>
 
 About Bosta
 
 :
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 Job Code: 2024PEOP-395
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Maintain accurate and up-to-date data across internal systems, including attendance records, employee information, and payroll inputs
 </li>
 <li>
 Coordinate workforce supply (labor, coordinators, and helpers) in line with operational requirements and demand fluctuations
 </li>
 <li>
 Support and conduct internal investigations related to employee misconduct, including theft and policy violations
 </li>
 <li>
 Act as a point of contact for employee inquiries, resolving HR and administrative issues in a timely and professional manner
 </li>
 <li>
 Manage and execute onboarding processes to ensure smooth integration of new hires into operations
 </li>
 <li>
 Coordinate and oversee employee transportation logistics across multiple hubs
 </li>
 <li>
 Monitor and evaluate the performance of coordinators and helpers, ensuring alignment with operational KPIs and standards
 </li>
 <li>
 Track and ensure timely payroll processing and transfers for vendors, in accordance with agreed service level agreements (SLAs)
 </li>
 <li>
 Ensure compliance with hiring SLAs to meet staffing requirements across hubs
 
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 
 Experience:
 
 
 
 <ul>
 <li>
 4-6 years of experience in operations, HR coordination, workforce management, or a related field
 
 
 
 </li>
 </ul>
 
 Core Competencies / Soft Skills:
 
 
 
 <ul>
 <li>
 Strong communication skills, both verbal and written
 </li>
 <li>
 Effective problem-solving abilities with attention to detail
 </li>
 <li>
 Conflict management and resolution skills
 </li>
 <li>
 Negotiation and stakeholder management capabilities
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Supply Acquisition Supervisor

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 About the Role:
 
 
 
 We are looking to hire a skilled IT support engineer to assist our bosta employees with all IT related technical support issues. As an IT support engineer, you will determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong relationships. You also be required to install, configure, test and maintain operating systems, Network, application software and system management tools
 
 
 
 Job Code: 2024TECH-431
 
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Installs and configures computer hardware, software, systems, printers and scanners
 </li>
 <li>
 Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
 </li>
 <li>
 Repair and replace equipment as necessary
 </li>
 <li>
 Assists in monitoring the ticketing system queue for requests to assign them to the relevant help desk team member
 </li>
 <li>
 Coordinates and supports end-user issues remotely and on-site
 </li>
 <li>
 Provides 1st level support on the cloud-based and on-premise IT infrastructure
 </li>
 <li>
 Provides IT Manager with regular reports like inventory, pending POs, weekly plan, and other checklists.Provides technical assistance to the rest of the helpdesk team
 </li>
 <li>
 Works on implementations in new sites and assists the team
 
 
 
 </li>
 </ul>
 
 Job Qualifications:
 
 
 
 <ul>
 <li>
 1-2 years of experience in IT technical support
 </li>
 <li>
 BSc/BA in IT, Computer Science, or a relevant field
 </li>
 <li>
 Troubleshooting skills and problem-solving
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Good understanding of computer systems and other tech products in the market
 </li>
 <li>
 Experience with ticketing and asset management systems
 </li>
 <li>
 Relevant IT Technical Support Courses like CompTIA A+ or similar
 </li>
 <li>
 CCNA &amp; MCSA courses - certified is a plus
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

IT Specialist

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Receive shipments from customers at SuperJet stations and verify shipment details and documentation
 </li>
 <li>
 Perform a basic visual inspection to ensure shipments are properly packed and safe for transportation
 </li>
 <li>
 Record shipment information in the company system or approved logs
 </li>
 <li>
 Coordinate with SuperJet drivers regarding trip schedules and shipment loading
 </li>
 <li>
 Supervise the loading and unloading of shipments to ensure proper handling
 </li>
 <li>
 Hand over shipments at destination stations and obtain delivery confirmation or signatures
 </li>
 <li>
 Follow all safety, operational, and station regulations
 </li>
 <li>
 Handle customers professionally and escalate any issues to management when necessary
 </li>
 <li>
 Maintain order and cleanliness in the shipment handling area
 
 
 
 </li>
 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 1-2 years of experience in a similar role in the shipping/logistics field is a preferable
 </li>
 <li>
 Bachelor&rsquo;s degree or high school diploma
 </li>
 <li>
 Familiarity with our industry is a plus
 </li>
 <li>
 Experience using the help desk and support tools
 </li>
 <li>
 Excellent communication and problem-solving skills
 </li>
 <li>
 Patience when handling tough cases
 </li>
 <li>
 Multi-tasking abilities
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Retail Coordinator ( Suez Road)

Join Bosta and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.