Urwah Admin

Bosta

<div>
 
 About Role:
 
 
 
 To lead and manage the procurement function by developing effective sourcing strategies, negotiating favorable contracts, and ensuring the timely and cost-efficient acquisition of goods and services required for shipping, fleet operations, logistics hubs, and related services. The Senior Procurement Manager plays a key role in optimizing supply chain efficiency and maintaining compliance with company and regulatory standards.
 
 
 
 Job Description:
 
 
 
 <ul>
 <li>
 1. Strategic Procurement
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 Develop and implement procurement strategies aligned with company objectives and cost targets
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 Identify, evaluate, and manage suppliers to ensure quality, reliability, and cost-effectiveness
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 Monitor market trends, pricing, and supply risks, and recommend adjustments to procurement plans
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 Manage RFP (Request for Proposal), and RFQ (Request for Quotation) processes
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 2. Contract and Supplier Management
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 Negotiate contracts, terms, and pricing agreements with vendors and service providers
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 Manage supplier performance through regular evaluation, KPIs, and audits
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 Ensure supplier compliance with company policies, ethical standards, and legal requirements
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 Resolve supplier disputes and address issues related to quality, delivery, or pricing
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 3. Operational Procurement
 </li>
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 Oversee procurement for vessels, spare parts, maintenance, port services, and transportation
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 Coordinate with operations, warehouse, and finance teams to ensure seamless supply flow
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 Monitor purchase requisitions, purchase orders, and invoice reconciliation processes
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 Ensure timely delivery of goods and services to support operations and minimize downtime
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 4. Budgeting and Cost Control
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 Prepare and manage the annual procurement budget
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 Track savings, cost avoidance, and performance against targets
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 Implement initiatives to reduce procurement costs and improve value for money
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 5. Leadership and Team Management
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 Lead and mentor the procurement team to enhance capability, productivity, and collaboration
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 Define clear roles, responsibilities, and KPIs for the team
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 Foster a culture of continuous improvement and professional ethics
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 6. Compliance and Reporting
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 Ensure compliance with company procurement policies and legal requirements
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 Maintain accurate records of procurement activities for audit and reporting purposes
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 Generate periodic reports on procurement performance, supplier evaluation, and spend analysis
 
 
 
 </li>
 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Logistics, or related field
 </li>
 <li>
 Minimum 8&ndash;10 years of experience in procurement, with at least 3 years in a managerial role within shipping, marine, or logistics industry
 </li>
 <li>
 Strong knowledge of logistics operations, vessel procurement, spare parts sourcing, and port services
 </li>
 <li>
 Proven negotiation and contract management skills
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 Excellent communication, analytical, and leadership abilities
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 Proficiency in ERP systems and MS Office tools
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Senior Procurement Manager

<div>
 
 About The Job
 
 
 
 As a Last Mile Senior Manager, you will oversee last-mile operations through a team of Area Managers,
 
 
 ensuring smooth, efficient, and customer-focused delivery operations. You will set performance
 
 
 standards, monitor results, and drive improvements across your region while fostering a culture of
 
 
 accountability and excellence.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead, manage, and coach a team of Area Managers, ensuring optimal performance across multiple shipping hubs in your assigned region
 </li>
 <li>
 Oversee hub operations indirectly through Area Managers, ensuring adherence to company standards, operational KPIs, and customer satisfaction
 </li>
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 Develop and implement strategies to enhance efficiency, reduce costs, and improve service levels across last-mile delivery operations
 </li>
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 Review and analyze performance dashboards and reports from Area Managers to identify trends, risks, and opportunities for improvement
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 Set performance targets and hold Area Managers accountable for meeting service-level agreements (SLA) and operational objectives
 </li>
 <li>
 Partner with cross-functional teams (Customer Support, Commercial, Finance, Tech) to ensure smooth coordination and resolution of hub-related issues
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 Lead continuous improvement initiatives in line with company strategy, including automation, process optimization, and cost efficiency
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 Act as the escalation point for critical operational issues that Area Managers cannot resolve
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 Ensure compliance with company policies, safety regulations, and hub documentation standards across all locations
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 Drive a culture of accountability, customer focus, and operational excellence within the last-mile function
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 Prepare and deliver weekly/monthly reports on performance, challenges, and improvement plans to the Operations Director/Head of Logistics
 
 
 
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 </ul>
 
 Qualification
 
 
 
 <ul>
 <li>
 10+ years of experience in logistics, last-mile delivery, or e-commerce operations
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 Proven track record in equivalent roles and delivering results in a fast-paced logistics or shipping environment
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 Strong knowledge of last-mile operations, hub management, and delivery SLA optimization
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 Excellent leadership, people management, and coaching skills, with experience managing large, diverse teams
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 Data-driven with strong analytical and reporting skills; able to interpret KPIs and drive continuous improvement
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 Strategic mindset with hands-on problem-solving ability
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 Strong decision-making skills and ability to perform under pressure while meeting deadlines
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 Bachelor&rsquo;s degree in Logistics, Supply Chain, Business Administration, or a related field
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 Proactive, results-oriented, and adaptable leader with a focus on delivering excellence in customer experience
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Last Mile Senior Manager

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 Job Duties
 
 
 
 <ul>
 <li>
 Oversee the hub&rsquo;s daily operations, infrastructure, and workflow to ensure efficiency and SLA compliance
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 Manage cash flow and financial activities, including COD collections, reconciliation, and expense tracking
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 Supervise and support hub staff, ensuring strong performance, attendance, and adherence to company policies
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 Ensure timely dispatch and delivery of shipments, maintaining next-day delivery and cancellation SLAs
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 Monitor performance metrics, generate regular operational reports, and maintain accurate records
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 Lead by example, coach and develop team members, and foster collaboration across all hub functions
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 Resolve daily operational issues, follow up on tickets (e.g., Freshdesk), and maintain smooth communication with other teams
 
 
 
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 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Logistics, or a related field
 </li>
 <li>
 Minimum 3 years of experience in hub or warehouse operations, preferably within the shipping or e-commerce industry
 </li>
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 Proven experience in team leadership and supervision
 </li>
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 Strong decision-making and problem-solving abilities
 </li>
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 Excellent analytical and reporting skills
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 Ability to manage time effectively, meet deadlines, and perform under pressure
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 Strong organizational and multi-tasking skills
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 Excellent interpersonal and leadership capabilities
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 Proactive mindset with a &ldquo;can-do&rdquo; attitude and sound judgment
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 Professional, focused, and committed to achieving results
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Last Mile Hub Supervisor (Giza)

<div>
 Company Overview:
 
 
 Bosta is a rapidly growing tech startup aiming to revolutionize the logistics and financing landscape for e-commerce in the Middle East and Africa regions. The company specializes in catering to individuals who leverage social media platforms to sell their products. Bosta's mission is to empower e-commerce entrepreneurs to succeed by providing end-to-end solutions that streamline digital trade, logistics and facilitate financing.
 
 
 
 Our Engineering
 
 
 
 For our customers, we care deeply about delivering amazing user experiences. Delivery can be a messy business, but our customers love our intuitive and easy-to-use software. For the internal teams, we write software to run every part of our business: Operations, CS, accounting, and Sales. As we scale, automation, data, and AI will enable our team to move faster and smarter.
 
 
 
 About the Role:
 
 
 
 We are looking for a competent IT Help desk Specialist to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent IT Help desk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for our colleagues that will help preserve company reputation and business.
 
 
 
 Here's what you'll be doing at Bosta.
 
 
 
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 Installs and configures computer hardware, software, systems, printers and scanners
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 Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
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 Repair and replace equipment as necessary
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 Assists in monitoring the ticketing system queue for requests to assign them to the relevant help desk team member
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 Coordinates and supports end-user issues remotely and on-site
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 Provides 1st level support on the cloud-based and on-premise IT infrastructure
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 Provides IT Manager with regular reports like inventory, pending POs, weekly plan, and other checklists.Provides technical assistance to the rest of the helpdesk team
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 Works on implementations in new sites and assists the team
 
 
 
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 </ul>
 
 Job Requirements:
 
 
 
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 1-2 years of experience in IT technical support
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 BSc/BA in IT, Computer Science, or a relevant field
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 Troubleshooting skills and problem-solving
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 Excellent communication skills
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 Good understanding of computer systems and other tech products in the market
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 Experience with ticketing and asset management systems
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 Relevant IT Technical Support Courses like CompTIA A+ or similar
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 CCNA &amp; MCSA courses - certified is a plus
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Junior IT Support Specialist

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Receive the new pickups closed in bosta flyers
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 <li>
 Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
 </li>
 <li>
 Receive the shipments(new pickups) on the system and add the tracking numbers on the &ldquo;Receiving Pickups&rdquo; sheet
 </li>
 <li>
 Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses
 </li>
 <li>
 Add the cash collection and Refund shipments to the courier&rsquo;s routes. Send the routes directly to the stars&rsquo; App
 </li>
 <li>
 Receive the undelivered shipments on the system and the productivity sheet as well
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 Get the receiver&rsquo;s signature and IDs# on delivered shipments with Zero Cod
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 Get hard copies of returned shipments signed by the business
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 Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis
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 Make a verification call on the undelivered shipments or&rdquo; Canceled&rdquo; shipments on a daily basis
 </li>
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 Cancel the refused shipments on the system.
 </li>
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 Transfer the canceled orders after exceeding holding period at the hub&rdquo;24 hours&rdquo; to sorting facility team through&rdquo; Transfer to Hub&rdquo;
 </li>
 <li>
 Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments
 </li>
 <li>
 Performs related duties as required
 
 
 
 </li>
 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry
 </li>
 <li>
 Only graduates are eligible for this role
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Hub Operations Senior Coordinator (Banha)

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 1. Receive the new pickups closed in bosta flyers
 </li>
 <li>
 2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
 </li>
 <li>
 3. Receive the shipments(new pickups) on the system and add the tracking numbers on the &ldquo;Receiving Pickups&rdquo; sheet
 </li>
 <li>
 4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses
 </li>
 <li>
 5. Add the cash collection and Refund shipments to the courier&rsquo;s routes. Send the routes directly to the stars&rsquo; App
 </li>
 <li>
 6. Receive the undelivered shipments on the system and the productivity sheet as well
 </li>
 <li>
 7. Get the receiver&rsquo;s signature and IDs# on delivered shipments with Zero Cod
 </li>
 <li>
 8. Get hard copies of returned shipments signed by the business
 </li>
 <li>
 9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis
 </li>
 <li>
 10. Make a verification call on the undelivered shipments or&rdquo; Canceled&rdquo; shipments on a daily basis
 </li>
 <li>
 11. Cancel the refused shipments on the system.
 </li>
 <li>
 12. Transfer the canceled orders after exceeding holding period at the hub&rdquo;24 hours&rdquo; to sorting facility team through&rdquo; Transfer to Hub&rdquo;
 </li>
 <li>
 13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments
 </li>
 <li>
 14. Performs related duties as required
 
 
 
 </li>
 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 - 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry
 </li>
 <li>
 - Only graduates are eligible for this role
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Hub Operations Senior Coordinator (Cairo/Giza)

<div>
 
 About The Role
 
 
 
 We are seeking a hands-on and detail-oriented
 
 First-Mile Hub Supervisor
 
 to oversee day-to-day operations at our hub. The role is key to ensuring smooth parcel flow from merchants and shippers into our network, maintaining service quality, and leading a team to achieve operational excellence.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Supervise and manage the first-mile hub operations, ensuring parcels are received, sorted, and dispatched accurately and on time
 </li>
 <li>
 Lead, coach, and support a team of hub agents, loaders, and drivers to achieve daily operational targets
 </li>
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 Monitor KPIs such as parcel intake accuracy, hub productivity, dispatch timelines, and SLA adherence
 </li>
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 Ensure proper scanning, labeling, and documentation of parcels to maintain visibility and traceability
 </li>
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 Coordinate with line-haul and last-mile teams to guarantee smooth parcel handover and transfer
 </li>
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 Implement and maintain health, safety, and compliance standards within the hub
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 Optimize resources (staff, equipment, space) to meet volume demands efficiently
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 Handle operational issues and escalations, ensuring quick resolution and minimal service disruption
 </li>
 <li>
 Conduct daily shift briefings, monitor staff performance, and provide training where needed
 </li>
 <li>
 Generate operational reports and highlight improvement areas to management
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Business, Logistics, Supply Chain, or related field
 </li>
 <li>
 3&ndash;4 years of experience in logistics, warehouse, or hub operations, with at least 2 year in a supervisory role
 </li>
 <li>
 Strong leadership and team management skills with the ability to motivate frontline staff
 </li>
 <li>
 Knowledge of first-mile/last-mile logistics processes and parcel handling standards
 </li>
 <li>
 Proficient in using logistics systems, scanners, and MS Office tools
 </li>
 <li>
 Good communication and problem-solving skills
 </li>
 <li>
 Ability to work under pressure and manage high-volume operations
 </li>
 <li>
 Flexibility to work shifts, weekends, and holidays as required
 
 
 
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 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Opportunity to be part of a fast-growing logistics company
 </li>
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 Competitive salary and benefits
 </li>
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 Career development and growth within Operations
 </li>
 <li>
 A dynamic and supportive work environment
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

First Mile Hub Supervisor (Giza)

Join Bosta and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.