Qureos Mentor

Boston Medical Center

<div>POSITION SUMMARY:
The Senior Employee &amp; Labor Relations Coordinator is responsible for providing support in the area of employee and labor relations. This position will perform a variety of activities that support the Employee &amp; Labor Relations department&rsquo;s efforts for facilitating and managing the fair resolution of employment and union concerns. Provides general office support including preparation of correspondence, spreadsheets, charts, memorandums, managing calendars, scheduling meetings, note-taking in meetings, responding to inquiries, triaging and routing calls, maintaining and updating employee database, processing personnel action forms and other personnel related items. Assists with planning, coordination, and implementation of all departmental program-related activities and events.
Position: Senior Employee &amp; Labor Relations Coordinator
Department: Labor Relations
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:<ul>
<li>
Develops and maintains a robust filing system, with a focus on paperless transaction that encompasses all of the office activities: grievances, disciplinary action, MCAD, EEOC, NLRB activities.</li>
<li>Manages communication efforts for disciplinary actions and union grievances and serves as point of contact with Union officials in the routing of documents and agreements.</li>
<li>Assists in the investigation of policy violations and/or labor relations issues.</li>
<li>Gathers pertinent data for appropriate response to administrative agencies and liaise with appropriate departmental employees in the compilation of data and records.</li>
<li>Oversee payment of invoices for outside legal services and liaises with in-house insurance carrier in the appropriate payment</li>
<li>Manages departmental tracking systems for EEO complaints, disciplinary actions, and union grievances. Analyzes the data and develops reports to communicate the information on a regular basis.</li>
<li>Receives, reviews, and catalogs all grievances, EEO complaints, and disciplinary actions submitted to Labor Relations.</li>
<li>Assists with Step 2 and 3 grievances including, corresponding with union officials, scheduling hearings and communicating findings and resolutions.</li>
<li>Coordinates accurate and timely responses to all union and legal requests for information and employee requests for personnel files.</li>
<li>Responds to inquires related to the department and union contract implementation, including directing email/questions/inquiry to the appropriate person for response and ensuring follow-up.</li>
<li>Conducts research and information gathering for grievances, and ensuring compliance with collective bargaining agreements and hospital policies. Provide analysis, reference documents, and statistical data concerning labor legislation, prevailing union and management practices, established business processes and operational benchmarking.</li>
<li>Manages highly confidential information; uses discretion when handling confidential matters. Ensures the confidential information, on which he/she worked during the day, is secured overnight.</li>
<li>Provides administrative support to the assigned department(s), including, but not limited to: scheduling appointments, scheduling meetings, taking meeting notes, following up on meeting-generated tasks, preparing documents, spreadsheets and presentation slides.</li>
<li>Prepares initial drafts of settlement agreements, letters and memoranda of agreement. Processes severance and settlement agreement paperwork and checks.</li>
<li>Oversees/coordinates specific projects; provides leadership in project management; gathers deliverables from required constituents; tracks, analyzes, and makes recommendations or raises concerns on status reports, issue resolution, and program actual against project charter, budget, and/or plan.</li>
<li>Serves as the department administrative expert with regards to compliance policies &amp; departmental procedures.</li>
</ul>
Other<ul><li>
Adheres to department and hospital standards, including the following:<ul>
<li>Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, adjusting assignments, etc.</li>
<li>Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.</li>
<li>Utilizes hospital&rsquo;s behavioral standards as the basis for decision making and to support the department and the hospital&rsquo;s mission and goals.</li>
<li>Follows established hospital infection control and safety procedures.</li>
</ul>
</li></ul>Other duties as needed.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:<ul>
<li>
HS/GED plus 7 + years relevant experience or</li>
<li>Associates plus 5+ years relevant experience or</li>
<li>Bachelors with at least 3 years relevant experience.</li>
</ul>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:<ul><li>
Paralegal certificate is preferred</li></ul>
KNOWLEDGE AND SKILLS:<ul>
<li>
Requires strong computer proficiency with Microsoft Office applications&mdash;Word, Access, Excel, PowerPoint; E-mail. Web/Internet. Ability and willingness to become proficient with Co-Path and other applications.</li>
<li>Excellent verbal and written skills.</li>
<li>Excellent interpersonal skills.</li>
<li>Self-motivated; excellent problem-solving skills; takes initiative to anticipates problems; seeks solutions proactively.</li>
<li>Ability to manage multiple projects simultaneously.</li>
<li>Ability to work well with all levels of internal management and staff, as well as outside clients.</li>
<li>Proven ability to work with confidential information.</li>
</ul>
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</div>

Senior Employee & Labor Relations Coordinator

<div>Position: Research Assistant II, GIM (BHEAT Study)
Location: Boston, MA
Schedule: 40 hours per week, Hybrid
ABOUT BMC:
At Boston Medical Center (BMC), our diverse staff works together for one goal &mdash; to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience.
You&rsquo;ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you&rsquo;ll have the tools you need to take charge of your own practice environment.
POSITION SUMMARY:
The Research Assistant (RA) will support the Boston Hypertension Equity Alliance in Treatment (BHEAT) study, a new clinical trial investigating health system strategies to improve hypertension management in safety net primary care clinics throughout Boston. BHEAT is funded by the Patient-Centered Outcomes Research Institute (PCORI) and includes a focus on reducing disparities in hypertension treatment and outcomes.
The RA will be a key member of a team focused on daily monitoring and progress of the trial, and will interact with study investigators, project managers, clinical staff, and other research staff. Duties may include a variety of research support tasks, which will provide experience in the design and conduct of clinical trials, health systems research, and health disparities research. The research team prioritizes a collaborative and collegial environment as well as emphasizing professional development opportunities.
JOB RESPONSIBILITIES:<ul>
<li>
Partner with collaborators and study staff on oversight of studies, standard operating procedure development and review, and data quality assurance</li>
<li>
Lead systematic literature reviews and summarize key findings
</li><li>Organize and synthesize complex data from a variety of sources throughout the study as needed to support project progress</li>
<li>
Assist in development of efficient study processes and organizational approaches</li>
<li>
Develop polished deliverables to convey progress and results of the study, including reports, presentations, posters, abstracts, and manuscripts, contributing scientific insight based on previous experience and independent learning on relevant content and methods
</li></ul>Administrative:<ul>
<li>
Assist with administrative aspects of the research study, including maintaining project records and handling routine communication needs of the project</li>
<li>Assist with the preparation and maintenance of Data Use Agreements, Institutional Review Board (IRB) applications, and related documents regarding the protection of human subjects
</li><li>Coordinate meetings between the research staff and research sites, including scheduling and recordkeeping</li>
</ul>
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:<ul>
<li>
Bachelor&rsquo;s degree is required.</li>
<li>Master&rsquo;s degree is preferred.</li>
<li>Academic major in a field related to the research and an excellent academic record preferred.</li>
</ul>
EXPERIENCE:<ul>
<li>
2+ years of relevant research work experience required for candidates with a Bachelor's degree. (With a Master's degree, no research experience is required)</li>
<li>Candidates should have an academic and/or professional record demonstrating experience and skills in analytical thinking and/or scientific methods.
</li><li>Candidates should also demonstrate skill in organization, time management, and both verbal and written communication.
</li></ul>KNOWLEDGE AND SKILLS:
Attentive and organized to ensure research quality and compliance<ul>
<li>
Organized approach to balancing multiple tasks, prioritizing duties, and monitoring multiple workflows</li>
<li>
Advanced attention to detail</li>
<li>
Able to adhere to directions, detailed study protocols, and data compliance protocols</li>
<li>
Experience with data organization and reporting</li>
</ul>
Technical skill<ul>
<li>
Sound independent judgement and competence in various research methodologies</li>
<li>
Proficiency with Microsoft Office applications including Outlook, Teams, Word, Excel, and PowerPoint</li>
<li>
Clear and concise writing</li>
<li>
Careful editing and proofreading</li>
<li>
Skilled in preparing clear, informative, visually appealing written deliverables, including tables, figures, and written documents</li>
</ul>
Motivated to engage and learn<ul>
<li>
Problem-solving approach and learning mindset</li>
<li>
Intellectual independence and initiative</li>
<li>
Interest in and capacity to engage in self-directed learning to gain expertise in relevant research methods</li>
<li>
Interest in health equity, health systems, health services research, public health, health policy, and/or medicine</li>
</ul>
Communication and collaboration<ul>
<li>
Excellent interpersonal skills needed to work with research collaborators, human subjects, and patients in clinical settings</li>
<li>
Clear communication skills and ability to adapt to the communication needs of the intended audience</li>
<li>
Cultural sensitivity and comfort with a multidisciplinary team and diverse populations</li>
</ul>
Additional experience that would be helpful but is not required<ul>
<li>
Database design and management, particularly with REDCap</li>
<li>
Data analysis</li>
</ul>
SPECIAL WORKING CONDITIONS:
Work will be conducted in a hybrid environment, with an in-office schedule and the option for remote work days as workflow and performance allows. Office days will typically be at the BMC main campus but may include occasional site visits throughout Boston. Schedule will generally be 40 hours per week, M-F, with some flexibility in specific hours.
JOB BENEFITS:<ul>
<li>
Competitive pay</li>
<li>Tuition reimbursement and tuition remission programs</li>
<li>Highly subsidized medical, dental, and vision insurance options</li>
<li>Career Advancement/Professional Development: Access a wealth of ongoing training and development opportunities that will not only enhance your skills but also expand your knowledge base especially for individuals pursuing careers in medicine or biomedical research.</li>
<li>Pioneering Research: Engage in groundbreaking research projects that are driving the forefront of biomedical science.</li>
</ul>
ABOUT THE DEPARTMENT:
As the primary teaching hospital for Boston University Chobanian &amp; Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn&rsquo;t dictate health.
Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</div>

Research Assistant II, General Internal Medicine (BHEAT Study)

Join Boston Medical Center and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Boston Medical Center

ABOUT_COMPANY

Senior Employee & Labor Relations Coordinator

Research Assistant II, General Internal Medicine (BHEAT Study)