Qureos Mentor

Boulder Medical Center

<div>Job Description: 
 
Shift: First Shift 
Be the Smile That Makes a Difference!
Are you passionate about helping others and creating a warm, welcoming environment? Whether you have experience as a medical receptionist or are just starting your career, we're looking for friendly, organized individuals who take pride in delivering outstanding customer service.

As the first person our patients see or speak to, you'll play a key role in creating a positive, reassuring experience from the very first interaction - in person or over the phone. If you bring compassion, professionalism, and a positive attitude to every conversation, we want to meet you!

Apply today and help us make every patient feel truly cared for - one smile at a time.
Boulder Medical Center (BMC) is a local, independent, and physician-owned medical group with over 20 primary and specialty care departments, 90 providers, and 325+ clinical and support professionals. Since our founding by 10 physicians in 1949, we have grown and evolved to meet the needs of Boulder County and beyond.

We currently have clinics located in Boulder (2 locations), Louisville, Longmont, and Erie.

Summary:
Boulder Medical Center (BMC) is seeking customer service-oriented candidates to join our collaborative Medical Receptionist team which we often refer to as our Patient Access Associates! This role is ideal for individuals who are friendly, organized, and passionate about creating a positive first impression for patients. Whether you're experienced or new to healthcare, we provide structured onboarding and training to help you succeed.

This part-time position is not benefit eligible and works 18 hours per week working in Urgent Care which is open Monday - Friday 8 am - 7 pm, and Saturday and Sunday from 9 am - 5 pm at our Broadway clinic located at 2750 Broadway St., Boulder, CO 80304.
As a Medical Receptionist aka Patient Access Associate, you'll be part of a cross-collaborative team that works closely with medical providers, clinical staff, and administrative teams to ensure smooth operations and exceptional patient care. We value team input and encourage staff at all levels to share ideas and participate in process improvements that enhance the patient and employee experience.

Below is a list of the different specialties BMC provides outpatient care for at this site location (other site locations will have different specialties represented).
<ul><li>
Allergy</li><li>
Audiology</li><li>
Dermatology</li><li>
Family Medicine</li><li>
Gastroenterology</li><li>
Internal Medicine</li><li>
Neurology</li><li>
Ophthalmology</li><li>
Optical Services</li><li>
Orthopedics</li><li>
Otolaryngology - ENT</li><li>
Podiatry</li><li>
Rheumatology</li><li>
Urgent Care</li><li>
Urology</li></ul>
Job Perks:<ul><li>
Full-time employees are eligible for medical / dental / vision, flexible spending, and company-paid life insurance as well as several voluntary benefit options, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.</li><li>
Part-time employees are eligible for medical / dental / vision, voluntary benefits, 401(k), and holiday pay (if regularly scheduled to work on an observed holiday).</li><li>
Day shift schedules.</li><li>
Experience working with both primary care and specialty care clinics.</li></ul>
Job Duties:<ul><li>
Answers the telephone promptly, evaluating patient needs to determine appointment type.</li><li>
Summarizes appointment details prior to ending the phone call.</li><li>
Manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system, etc.</li><li>
Accurately records patient name, numbers and demographic information using correct spelling and punctuation.</li><li>
Schedules / reschedules / cancel appointments according to provider preference and scheduling protocol.</li><li>
Navigates and operates Electronic Medical Records system, arriving patient for appointments and inputting relevant information as needed.</li></ul> 

Experience and Skills:<ul><li>
Must use good judgment, professionalism and discretion when screening telephone calls, answering inquires and relaying appropriate information.</li><li>
Ability to work under pressure and maintain phone etiquette using tact and diplomacy.</li><li>
Must have excellent customer service and communication skills.</li><li>
Strong computer and data entry skills.</li><li>
Must possess strong grammar and spelling ability as well as the ability to read, write and understand the English language.</li><li>
Neat, well-groomed appearance and courteous manner.</li><li>
Knowledge of medical terminology and HIPAA compliance, preferred.</li></ul>
Education<ul><li>
High school diploma or equivalent</li><li>
Associates Degree or some college coursework in Business or Healthcare Administration, preferred.</li></ul>
Experience
<ul><li>One (1) year of previous work experience (retail, hospitality, administrative, restaurant, etc.), involving public contact required. Heavy phone experience, preferred.</li><li>
Previous experience as a medically trained professional (CNA, EMT, Patient Care Technician, etc.) is a plus, but not required.</li><li>
Previous experience with patient scheduling in a hospital or clinic setting preferred.</li><li>
Bi-lingual ability (Spanish), a plus.</li></ul>
The starting hourly pay range for this position is commensurate with experience:<ul><li>
$17.19 - $22.92/hour (full pay range is $17.19 - $25.79)</li></ul>
This position will be posted for a minimum of three days, subsequently until filled. 
 
Location: 
 
<ul><li>Boulder, CO.</li></ul> 
From: Boulder Medical Center</div>

Medical Receptionist (Part-time) - Urgent Care (Boulder, CO)

<div>Job Description: 
 
Shift: First Shift 
Ready to step away from the bedside but still make a meaningful impact?At Boulder Medical Center (BMC), you'll find your next chapter.
Join our physician-owned, multi-specialty clinic as a Clinical Coordinator and be part of a collaborative team focused on quality care and outcomes. Gain exposure to a range of specialties-from primary care to dermatology and allergy, and more -while broadening your skills and contributing on a system-wide level. Build your future in healthcare, beyond the bedside.
BMC is a local, independent, and physician-owned medical group with over 20 primary and specialty care departments, 90 providers, and 325+ clinical and support professionals. Since our founding by 10 physicians in 1949, we have grown and evolved to meet the needs of Boulder County and beyond.
We currently have clinics located in Boulder (2 locations), Louisville, Longmont, and Erie.

Summary:
Boulder Medical Center (BMC) is seeking a medically trained professional-Medical Assistant (MA), Licensed Practical Nurse (LPN), or EMT-to join our Immunization and Occupational Health team as a Clinical Coordinator. This is a full-time, benefit-eligible position (40 hours/week, Monday-Friday).

In this role, you'll focus on coordinating and administering vaccines, monitoring patients for adverse or allergic reactions, responding to emergencies, and ensuring that all emergency equipment and medications are prepared and readily available.
Job Perks:<ul><li>
Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance and Short Term Disability (STD) as well as several voluntary benefit options, RTD EcoPass, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.</li><li>
Part-time employees are eligible for medical / dental / vision, company-paid life insurance, voluntary benefits, RTD EcoPass, 401(k), Paid Time Off (PTO) and holiday pay (if regularly scheduled to work on an observed holiday).</li><li>
Day shift work schedules.</li><li>
Experience working within a multi-specialty group practice with both primary and specialty care clinics.</li></ul>
Job Duties:<ul><li>
Responsible for staffing and scheduling of nurse visits for routine vaccines for current BMC patients ages 7 and older. This would include vaccination of BMC staff during orientation as needed.</li><li>
Assists in the planning and implementation of the BMC annual vaccine clinics (COVID, flu, etc.), including offering vaccines to BMC patients at the daily clinic and providing vaccines for BMC staff and providers.</li><li>
When performing Vaccine Administer Duties/Responsibilities:</li><li><ul><li>
Draws up vaccines according to provider's order and manufacturer's instructions.</li><li>
Administers vaccines using safe and proper techniques and a system of double checks to ensure accuracy.</li><li>
Administer vaccinations while complying with all applicable federal, state, and local laws/regulations.</li><li>
Disposes of bio-hazardous waste in the appropriate and prescribed manner.</li><li>
Maintains confidentiality at all times.</li><li>
Inspects medical inventory to ensure appropriate materials and equipment are available to include masks, antihistamine, adrenaline injections, and oxygen; checks expiration dates on medication and syringes and removes any that are out of date; fills oxygen tanks as needed.</li><li>
Receive all clinic supplies including vaccine and transport to and from site.</li><li>
Perform clinic set up and cleanup.</li><li>
Return participant PHI and post clinic documentation in a prompt and timely manner.</li><li>
Return unused clinic supplies in a prompt and timely manner.</li><li>
Perform all other duties and tasks as assigned, which may include resource work for provider offices or pharmacy.</li><li>
Records all medical information and vaccine administration in the patient's electronic medical record (EMR) according to BMC EMR protocol.</li></ul></li><li>
When Performing Observation Duties/Responsibilities:</li><li><ul><li>
Provide excellent customer service while putting participants at ease.</li><li>
Monitors patients after vaccination to ensure no life threating reactions are occurring; administers appropriate medical intervention as directed by protocols or other medical authorities.</li></ul></li><li>
Trained and able to access CIIS database to order and reconcile vaccines as necessary for government programs.</li><li><ul><li>
Injection training - Under guidance of the Clinical Trainer and Clinical Education Coordinator, serves as a preceptor for new employees' injection training.</li></ul></li><li>
Vaccine inventory - Assists the Public and Occupational Health Nurse with vaccine inventory tracking and management.</li><li>
Occupational health assistance - Assists the Public and Occupational Health Nurse with new hire orientation and ongoing employee health management projects such as TB assessment, TB skin test placement, n95 Fit testing, and necessary employee vaccines.</li></ul> 
Experience and Skills:<ul><li>
Good history-taking skills, strong, competent computer skills; accurate and complete documentation skills; good time management and organizational skills.</li><li>
Relate well and communicate with patients, providers, and staff.</li><li>
Able to demonstrate self-direction in establishing priorities and working with little supervision.</li></ul>
Education Requirements (one of the following options):<ul><li>
Completion of Medical Assistant education. *Certification is not required but preferred.</li><li>
Other completed medical training, education, and proof of active certification is an acceptable substitution of Medial Assistant specific credentials. (Examples include but are not limited to: EMT, Surgical Tech, CNA, etc.).</li><li>
Military medical training and education with supporting documentation is an acceptable substitution of Medial Assistant specific credentials.</li><li>
College graduates with a completed four (4) year bachelor's degree is an acceptable substitution of Medial Assistant specific credentials. *College transcripts must reflect completed health science course work. Please submit a copy of your unofficial college transcripts at the time of applying.</li></ul>
Experience:<ul><li>
Previous experience as a Medical Assistant (MA) in a clinic setting, preferred</li></ul>
The starting hourly pay range for this position is commensurate with experience:<ul><li>
$22.88 - $28.60/hour (full pay range is $22.88 - $34.32)</li></ul>
Location(s): 
 
<ul><li>Boulder, CO</li></ul> 
From: Boulder Medical Center</div>

Clinical Coordinator (Role for EMTs, MAs, or LPNs) – Boulder, CO

Join Boulder Medical Center and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Boulder Medical Center

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Medical Receptionist (Part-time) - Urgent Care (Boulder, CO)

Clinical Coordinator (Role for EMTs, MAs, or LPNs) – Boulder, CO