Urwah Admin

Boutiqaat

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 Prepare People. Elevate Performance. Shape Customer Experiences.
 
 
 
 
 
 
 We are seeking a motivated and detail-oriented Training Officer to support the development of our Contact Center team. In this role, you&rsquo;ll play an active part in onboarding new hires, delivering refresher sessions, and maintaining training records, all while contributing to the creation of engaging learning materials. By fostering a knowledgeable and confident workforce, you&rsquo;ll directly contribute to stronger performance and better customer experiences.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
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 Assist in delivering structured training programs for new and existing employees.
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 Facilitate training sessions using presentations, e-learning modules, and simulations.
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 Provide coaching in customer communication, empathy, and conflict resolution.
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 Ensure training materials are updated to reflect policies, procedures, and system changes.
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 Create simple training aids such as FAQs, cheat sheets, and how-to guides.
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 Observe and provide real-time feedback to trainees during sessions.
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 Collect and analyze feedback to improve training content and delivery.
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 Maintain training attendance, completion records, and certificates.
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 Coordinate with team leaders and quality assurance to schedule and support training.
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 Deliver compliance and policy training relevant to customer interactions.
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 What You Bring to the Table:
 
 
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 Bachelor&rsquo;s degree in Business Administration, Education, HR, Communication, or a related field (or in progress).
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 1&ndash;3 years of experience in a contact center or customer service environment.
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 Strong communication skills in English and Arabic (verbal, written, and listening).
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 Proficiency in Microsoft Office Suite; familiarity with call center systems or LMS is a plus.
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 Confident speaking in front of small groups and addressing trainee questions.
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 Organized, detail-oriented, and able to manage multiple priorities.
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 Positive, patient, and adaptable with a passion for helping others grow.
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 Why Join Us?
 
 
 
 This is more than just a training role; it&rsquo;s an opportunity to empower people, build confidence, and directly influence customer satisfaction. You&rsquo;ll be part of a collaborative environment where growth, learning, and teamwork are at the center of success.
 
 
 
 
 
 
 Ready to Make an Impact?
 
 
 
 Apply now and help shape a workforce that delivers outstanding customer experiences every day.
 
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Training Officer - Contact Center

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 Ready to lead the magic behind the scenes?
 
 
 
 
 
 At Boutiqaat, we don&rsquo;t just sell beauty, we create it. As the leading beauty and lifestyle e-commerce platform in the GCC and MENA region, our brand is built on stunning visuals, seamless storytelling, and content that connects.
 
 
 
 
 
 Now, we're on the lookout for a Post-Production Supervisor, a visual visionary and natural leader who can elevate our content, drive creative excellence, and lead our Egypt-based post-production team to new heights.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
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 Lead, inspire, and manage a skilled team of photo and video editors.
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 Review, polish, and approve content to ensure it's on-brand, on-point, and on time.
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 Own the post-production pipeline from task assignments to final approvals using tools like Trello, Asana, or Monday.com.
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 Act as the creative bridge between Egypt&rsquo;s production unit and Boutiqaat headquarters in Kuwait.
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 Foster team growth through constructive feedback, mentorship, and training.
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 Streamline processes to ensure every visual asset is delivered with quality, consistency, and creative flair.
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 Maintain a sharp eye on deadlines, detail, and delivery, all while championing a positive, high-performance team culture.
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 What You Bring to the Table:
 
 
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 You hold a degree in Media, Communication, Graphic Design, or a related field.
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 You bring 3&ndash;5 years of hands-on editing experience and 1&ndash;2 years in a leadership or supervisory role.
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 You&rsquo;re fluent in Adobe Premiere, After Effects, and Photoshop.
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 You're highly organized, deadline-driven, and know your way around task management platforms.
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 Bilingual? Even better! You speak and write Arabic and English with ease.
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 You thrive in fast-paced, collaborative environments and know how to keep a creative team inspired and on track.
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 Why Boutiqaat?
 
 
 
 At Boutiqaat, you won&rsquo;t just join a company, you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.
 
 
 
 
 
 
 Ready to Grow with Us?
 
 
 
 Kickstart your career with hands-on experience, expert mentorship, and real impact.
 
 
 
 
 
 Apply now and be part of something exciting!
 
</div>

Post Production Supervisor

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 Kickstart Your Career with Us &ndash; Contact Center Internship
 
 
 
 
 
 
 Do you thrive on solving problems and creating positive experiences for people?
 
 
 If yes &mdash; then this internship is your chance to shine!
 
 
 
 
 
 We&rsquo;re on the lookout for passionate, ambitious interns to join our Contact Center Team. This is more than just answering calls &mdash; it&rsquo;s about being the voice of our brand, building trust with customers, and learning the true art of communication.
 
 
 What You&rsquo;ll Gain:
 
 
 &bull; Real-world experience in customer engagement and service excellence.
 
 
 &bull; Training in professional communication, problem-solving, and digital systems.
 
 
 &bull; Mentorship from experienced professionals who want you to grow.
 
 
 Who We&rsquo;re Looking For:
 
 
 &bull; Fresh graduates are eager to explore customer service.
 
 
 &bull; Strong communication skills (Arabic &amp; English preferred).
 
 
 &bull; Positive attitude, adaptability, and eagerness to learn.
 
 
 
 
 
 Location: [Kuwait, Hawalli]
 
 
 Internship Duration: [ 3 Months]
 
 
 Future Opportunities: Top performers may be considered for full-time roles!
 
 
 
 
 
 If you&rsquo;re ready to learn, grow, and be part of a team that makes every customer feel heard and valued, we want to meet you.
 
 
 
 
 
 Apply now and turn conversations into career opportunities!
 
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Contact Center Agent

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 Brand Marketing Manager
 
 
 
 
 
 
 
 Do you live and breathe
 
 brands, storytelling, and digital consumer journeys
 
 ?
 
 
 Are you excited by the idea of shaping how millions of shopper&rsquo;s experience products online?
 
 
 If yes&mdash;this role is calling your name.
 
 
 As our Brand Marketing Manager, you&rsquo;ll be the voice, architect, and guardian of our brand across all digital touchpoints. You will craft end-to-end marketing strategies, elevate our brand presence, and drive meaningful connections with our customers.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
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 Build and execute brand marketing campaigns that resonate with B2C audiences.
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 Own the brand strategy, ensuring consistency across all channels (website, social, email, paid media, etc.).
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 Partner with design, content, and performance teams to create scroll-stopping visuals and copy.
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 Use data-driven insights to continuously refine campaigns and boost engagement.
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 Identify trends and emerging platforms to keep our brand ahead of the curve.
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 Manage influencer collaborations and brand partnerships that align with our vision.
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 What You Bring to the Table:
 
 
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 5+ years of experience in brand marketing, preferably in E-commerce.
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 Proven track record in building and scaling consumer-facing campaigns.
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 Strong creative vision with data-driven decision-making skills.
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 Excellent communication, storytelling, and leadership abilities.
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 Experience working with cross-functional teams (design, product, performance marketing).
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 Bonus: familiarity with influencer marketing and regional market trends.
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 Why Boutiqaat?
 
 
 
 At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.
 
 
 
 
 
 
 If building brands that inspire and excite is your passion, we want you on our team!
 
 
 
 Apply now and let&rsquo;s shape the future of online shopping together.
 
 
 
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Brand Marketing Manager

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 Associate Category Manager &ndash; Beauty
 
 
 
 
 
 
 
 Join Our Beauty Revolution in E-Commerce!
 
 
 Are you passionate about beauty trends, obsessed with customer experience, and ready to shape how millions discover their favorite products online? We&rsquo;re looking for a creative and analytical Associate Category Manager &ndash; Beauty to join our dynamic e-commerce team.
 
 
 This role blends strategy, creativity, and execution&mdash;you&rsquo;ll help build and grow one of the most exciting beauty assortments in the digital space.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
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 Curate and manage a winning product assortment in the Beauty category&mdash;think skincare, makeup, fragrance, and beyond.
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 Collaborate with brands and suppliers to negotiate the best deals and bring exclusive launches to our platform.
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 Analyze sales data, trends, and customer insights to optimize pricing, promotions, and product performance.
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 Work closely with marketing, operations, and design teams to deliver irresistible campaigns and seamless shopping experiences.
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 Stay ahead of global beauty trends and translate them into category growth strategies.
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 What You Bring to the Table:
 
 
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 1&ndash;3 years of experience in category management, merchandising, or e-commerce (beauty industry experience = big plus!).
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 A mix of analytical mindset + creative flair&mdash;you&rsquo;re as comfortable in Excel as you are in brainstorming TikTok-worthy campaigns.
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 Strong negotiation, relationship-building, and organizational skills.
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 Passion for beauty, consumer behavior, and digital retail.
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 A self-starter who thrives in a fast-paced, innovative environment.
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 Why Boutiqaat?
 
 
 
 At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.
 
 
 
 
 
 Ready to help us build the future of beauty online?
 
 
 Apply now and bring your passion for beauty and e-commerce to life!
 
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Associate Category Manager – Beauty

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 Turn Style into Loyalty. And Shoppers into Lifelong Fans.
 
 
 
 
 
 At Boutiqaat we're more than a fashion brand we&rsquo;re a lifestyle, a mindset, and a movement. Our customers don&rsquo;t just wear us, they like us. And now, we&rsquo;re ready to reward that love with something truly unforgettable.
 
 
 We&rsquo;re looking for a Loyalty Program Manager to build and lead a next-generation customer loyalty experience. You&rsquo;ll architect the strategy, shape the program, forge impactful partnerships, and deliver the kind of value that keeps our customers coming back again and again.
 
 
 If you&rsquo;re a data-savvy strategist who dreams of customer journeys and thrives on engagement, let&rsquo;s talk.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
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 Building the blueprint: Tiers, rewards, perks, and beyond all tailored to our unique customer base.
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 Leading the launch and evolution of our loyalty platform across all key touchpoints: website, mobile, app, and in-store.
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 Continuously optimizing the program using insights, feedback, and industry trends.
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 Sourcing, securing, and scaling partnerships across the Middle East and beyond to bring exclusive rewards to our members.
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 Building a diverse network of brand collaborators that elevate our customer experience.
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 Designing campaigns that spark emotion and action, from surprise-and-delight offers to curated rewards for our VIPs.
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 Segmenting and personalizing every touchpoint to drive deeper engagement and lifetime value.
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 Monitoring key loyalty metrics and transform them into insights that drive growth.
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 Collaborating with senior leadership to shape program direction based on hard numbers and smart instincts.
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 What You Bring to the Table:
 
 
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 Bachelor&rsquo;s degree in marketing, Business Administration, or a related field.
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 9&ndash;12 years of experience leading loyalty or retention programs, ideally in fashion, lifestyle, or beauty. RETAIL
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 Expertise in customer segmentation, campaign execution, CRM tools, and loyalty platforms.
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 Strong analytical mind with a creative heart you can build a dashboard and pitch a vision in the same meeting.
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 Proven success in managing partnerships and enhancing loyalty offerings in the Middle East or global markets.
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 Tools of the trade: Magento, Insider, Clever Tap, analytics dashboards, and marketing automation systems.
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 English fluency required (Arabic is a bonus!).
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 </ul>
 
 
 
 
 
 Why Boutiqaat?
 
 
 
 At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.
 
 
 
 
 
 
 Ready to Grow with Us?
 
 
 
 Kickstart your career with hands-on experience, expert mentorship, and real impact.
 
 
 Apply now and be part of something exciting!
 
</div>

Loyalty Program Manager

Join Boutiqaat and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.