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BrainHap

Job Title: Social Media ManagerLocation: MumbaiAbout the Role:The Social Media Manager will be responsible for overseeing all aspects of our social media presence, including content planning, creation, scheduling, and marketing communication. This individual will play a pivotal role in shaping our brand's online image and fostering meaningful connections with our target audience.Key Responsibilities:1. Handling of Social Media Platforms: <ul><li>Manage and maintain all company social media accounts, including but not limited to Facebook, Instagram, LinkedIn, and others as deemed relevant.</li><li>Monitor and respond to audience engagement, inquiries, and comments in a timely and professional manner.</li><li>Stay up-to-date with industry trends and platform updates to ensure optimal performance and visibility.</li></ul>2. Content Planning:<ul><li>Develop a comprehensive social media content strategy aligned with company goals and target audience preferences.</li><li>Plan and curate engaging and relevant content, including text, images, videos, and other multimedia formats.</li><li>Collaborate with cross-functional teams to align social media efforts with overall marketing and branding initiatives.</li></ul>3. Content Creation:<ul><li>Collaborate closely with the Graphic Designer to produce high-quality and engaging content that resonates with our target audience.</li><li>Maintain a consistent brand voice and messaging across all social media channels.</li><li>Stay informed about emerging trends in graphic design and visual storytelling to continually enhance the quality and impact of our content.</li></ul>4. Scheduling of Posts:<ul><li>Create and maintain a content calendar to ensure timely and consistent posting schedules.</li><li>Utilize social media management tools to schedule posts, monitor performance, and analyze metrics.</li><li>Optimize posting times and frequency based on audience engagement data and platform analytics.</li></ul>5. Marketing Communication:<ul><li>Collaborate with the marketing team to integrate social media into broader marketing campaigns and promotions.</li><li>Develop and execute social media advertising campaigns to increase brand awareness, engagement, and conversions.</li><li>Monitor and analyse social media metrics and KPIs to measure the effectiveness of campaigns and strategies.</li></ul>6. Website Work:<ul><li>Create compelling and SEO-friendly content for the company website, including product/service pages, blog posts, and landing pages.</li><li>Ensure consistency in brand messaging and voice across all website content.</li><li>Collaborate with the team to optimize website content for search engines and improve organic visibility.</li></ul>Requirements:<ul><li>Bachelor's degree in Marketing, Communications, Digital Media, or a related field.</li><li>Demonstrated success in social media management, with a minimum of 1 year of relevant experience.</li><li>Excellent communication skills, both written and verbal, with the ability to engage and interact effectively across various social media platforms.</li><li>Strong analytical skills to interpret social media metrics and make data-driven decisions.</li><li>Creative thinking and problem-solving abilities to develop innovative social media strategies and campaigns.</li><li>Ability to work independently and collaboratively within a team environment, contributing to a cohesive social media presence.</li><li>Proficiency in using social media management tools and platforms, as well as basic knowledge of analytics tools.</li><li>Up-to-date knowledge of social media trends and best practices</li></ul>Language: Hindi &amp; English Marathi (Must)Job Type: Full-timePay: &#8377;11,445.22 - &#8377;47,587.91 per monthApplication Question(s):<ul><li>Highest Qualification</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>total work: 1 year (Required)</li><li>Business development: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Social Media Manager

Location: BombayExperience Required: 1&ndash;3 years (CRM experience mandatory)Employment Type: Full-timeJob Description:We are looking for a proactive and enthusiastic Pre-Sales Customer Care Executive to join our growing team. The ideal candidate will play a crucial role in engaging with potential customers, handling initial inquiries, and supporting the sales team with follow-ups and lead management.Key Responsibilities:<ul><li>Handle inbound and outbound calls, WhatsApp messages, and emails professionally.</li><li>Follow up with leads and maintain continuous engagement.</li><li>Schedule meetings or demos for the sales or counselling team.</li><li>Maintain accurate records of conversations and lead status in the CRM software.</li><li>Collaborate with the sales, counselling, and marketing teams to improve conversion rates.</li><li>Explain basic product/service features to prospects and address initial queries.</li><li>Ensure timely communication and excellent customer experience.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in pre-sales, telecalling, or customer support.</li><li>Hands-on experience with CRM tools (e.g., Zoho, HubSpot, Salesforce).</li><li>Excellent communication and interpersonal skills (Hindi &amp; English).</li><li>Ability to manage multiple leads and follow-up schedules.</li><li>Detail-oriented and self-motivated with a problem-solving attitude.</li></ul>Bonus if you have:<ul><li>Experience in the education/edtech/banking/real-estate or training industry</li><li>Prior experience in scheduling demo sessions or handling B2C/B2B sales pipeline</li></ul>Job Type: Full-timePay: &#8377;10,056.66 - &#8377;35,306.52 per monthEducation:<ul><li>Higher Secondary(12th Pass) (Required)</li></ul>Experience:<ul><li>total work: 1 year (Preferred)</li><li>Customer service: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>Work Location: In person

Pre-Sales Customer Care Executive

Join BrainHap and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

BrainHap

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Social Media Manager

Pre-Sales Customer Care Executive