Qureos Mentor

Braman Termite & Pest Elimination

<div><div>Braman Termite and Pest Elimination, Southern New England&rsquo;s largest family-owned and operated pest control company, has been servicing customers for more than a century. We have an exciting opportunity for a skilled, upbeat, and dynamic individual to work with a well-established, family owned pest services company.</div>
<div></div><div>Braman is seeking a Customer Service Representative to effectively conduct inside sales calls, scheduling, and customer/technician communications by performing the following essential duties:</div>
<ul><li>Receives and processes a high volume of phone calls from clients, prospective customers, and Braman employees in a prompt, courteous manner.</li>
<li>Provides accurate answers to client questions.</li>
<li>Conducts inside sales activities for residential and commercial customers, such as selling services to prospective clients and upgrading existing services.</li>
<li>Conducts routing activities and schedules appointments for technicians and sales staff. Arranges service appointments with clients as directed by Service Manager and CSR Supervisor.</li>
<li>Facilitates effective communication in a timely manner to peers, clients, and management. Relays messages in an accurate and reliable manner.</li>
<li>Interacts with others in a friendly, positive, and professional manner.</li>
<li>Effectively uses communication technologies as required.</li>
</ul><div><b>Knowledge &amp; Skills</b></div>
<ul><li>Must have professional demeanor and friendly rapport.</li>
<li>Exceptional phone presence.</li>
<li>Must have strong work ethic</li>
<li>Competency to prioritize and handle multiple tasks in a changing work environment.</li>
<li>Well organized, with a high degree of accuracy and attention to detail.</li>
<li>Excellent written and verbal communication skills.</li>
<li>2+ years of inside sales/call center experience required.</li>
</ul><div><b>Working Conditions/Non negotiable</b></div>
<ul><li>Full time 40 hours per week</li>
</ul><div><b>Compensation and Benefits</b></div>
<ul><li>Quarterly bonus-incentive program;</li>
<li>401K retirement plan;</li>
<li>Health, dental, vision, short-term disability, accident and critical illness insurance;</li>
<li>Company-Paid Life Insurance;</li>
<li>Paid vacation, holidays, and sick time</li>
<li>Employee Assistance Program</li>
</ul><div>If you take satisfaction in providing top-notch customer service, have strong communication skills, and enjoy being part of a team, Braman could be the right choice for you.</div></div>

Customer Service Representative

Join Braman Termite & Pest Elimination and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Braman Termite & Pest Elimination

About Company

Customer Service Representative