Qureos Mentor

Breaking Ground

ABOUT US: - We believe that everyone deserves a home!
 
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
 
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
 
Street to Home, Brooklyn
 
Breaking Ground’s Street to Home program makes regular contact with more than 2,000 street homeless individuals and connects more than 500 individuals to housing, medical and mental health services, substance abuse counseling, and other essential supports each year. The caring, individually tailored attention clients receive at each stage of their journey from street to home ensures that more than 95% of people who Breaking Ground places remain stably housed.
 
The Housing Advocate works with street homeless conducting street outreach with the objective of engaging individuals to determine their eligibility for Street to Home services and to help secure appropriate housing solutions for all people who are street homeless. If chronic, the Housing Advocate will build a relationship with clients utilizing motivational interviewing to encourage the client to work towards permanent housing. If not chronic, Housing Advocate will utilize available resources to secure other housing placements. The Housing Advocate will always work with a partner and will spend most of the shift in an automobile conducting street outreach. The incumbent will respond to 311 calls and community concerns; participate in Code Blue and Code Red alerts; identify new hotspots/encampments and work to eradicate existing hot spots/encampments; conduct a bi-annual vulnerability index on all clients in their catchment area; and enter all required data into outreach database(s).
 This position has a 35-hour work week.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: 
<ul>
<li>Engage with all persons on the street who appear homeless</li>
<li>Create and maintain active registry of chronic homeless clients; non-chronic included in registry</li>
<li>Conduct vulnerability assessment</li>
<li>Attend clinical supervision and training</li>
<li>Develop and maintain recordkeeping files and databases, completion of necessary reports and data entry</li>
<li>Communicate with team members through progress notes, program databases, reports, staff meetings, and weekly clinical supervision</li>
<li>Liaison with other service providers on behalf of clients</li>
<li>Collaborate with Parks Department, NYPD, DSNY, MTA, and other agencies</li>
<li>Respond to 311 calls</li>
<li>Participate in Code Blue/Red</li>
<li>Monitor encampments</li>
<li>Performs other related duties as assigned</li>
</ul>
MINIMUM QUALIFICATIONS: 
<ul>
<li>Two years related work experience</li>
<li>Bachelor’s degree or equivalent education and experience</li>
<li>Knowledgeable about local benefit agencies and familiarity with substance abuse, mental health, and employment issues</li>
<li>Strong oral and written communication skills</li>
<li>Proficiency with Microsoft Office Suite and electronic record keeping</li>
<li>Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground, is a condition of employment</li>
<li>Must maintain a good driving record (as defined by the organization) is a condition of employment</li>
<li>Bi-lingual (English/Spanish) preferred</li>
</ul>
EOE/M/F/Vet/Disabled

Housing Advocate

ABOUT US: - We believe that everyone deserves a home!
 
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
 
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
 
Reporting to the Assistant Director, Programs, Safe Options Support the Clinical Coordinator, Safe Options Support (SOS) supervises Case Managers and Consumer Advocates for the SOS team serving Staten Island. The Clinical Coordinator also manages a small caseload. The Clinical Coordinator ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for ensuring client records are kept in compliance with regulatory and agency standards.
 
The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: 
<ul>
<li>Supervise a team of Case Managers and Consumer Advocates</li>
<li>Provide regular, structured supervision meetings for direct reports</li>
<li>Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice</li>
<li>Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely</li>
<li>Interview and assess potential clients</li>
<li>Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors</li>
<li>Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement</li>
<li>Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely</li>
<li>Assess and evaluate client functioning</li>
<li>Supervise and conduct case conferences</li>
<li>Coordinate delivery of care with multiple service providers, particularly outreach teams and transitional and permanent housing providers</li>
<li>Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict</li>
<li>Perform other duties as assigned</li>
</ul>
MINIMUM QUALIFICATIONS: 
<ul>
<li>NYS Licensed Masters Social Worker (LMSW) required. Must obtain LMSW within first six months of employment</li>
<li>Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred</li>
<li>Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients</li>
<li>Experience with crisis intervention, including, risk assessments and incident management</li>
<li>Ability to work successfully with a wide range of internal and external stakeholders</li>
<li>Demonstrated success in working in a fast-paced environment with multiple priorities</li>
<li>Ability to delegate and motivate staff to achieve deliverables</li>
<li>Ability to communicate (verbally and written) with diverse populations and stakeholders</li>
<li>Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground, is required</li>
<li>Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required</li>
<li>Bilingual preferred</li>
</ul>
EOE/M/F/Vet/Disabled

Clinical Coordinator, Safe Options Support Staten Island

ABOUT US: - We believe that everyone deserves a home!
 
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
 
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
 
Reporting to the Clinical Coordinator, Safe Options Support, the Case Manager, Safe Options Support will provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.
 
This position has a 35-hour work week.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: 
<ul>
<li>Provide direct services to a caseload of approximately 25 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals</li>
<li>Conduct psychosocial evaluations</li>
<li>Connect clients to psychiatric services</li>
<li>Connect clients to medical treatment and substance use treatment facilities when applicable</li>
<li>Obtain identification, public benefits, and other applicable income sources for clients</li>
<li>Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans</li>
<li>Prepare all documentation for housing applications</li>
<li>Assist and counsel clients in the process of obtaining permanent housing</li>
<li>Maintain record keeping in compliance with agency standards as well as those of City and State agencies</li>
<li>Intervene in crisis situations</li>
<li>Escort clients to appointments when needed</li>
<li>Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures</li>
<li>Performs other related duties as assigned</li>
</ul>
MINIMUM QUALIFICATIONS: 
<ul>
<li>Bachelor’s Degree or equivalent work experience</li>
<li>Two years of experience working with homeless adults and substance abuse issues preferred</li>
<li>Experience with harm reduction and motivational interviewing techniques strongly preferred</li>
<li>Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground, is a condition of employment</li>
<li>Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs</li>
<li>Excellent writing and communication skills</li>
<li>Bilingual Spanish/English is preferred</li>
</ul>
EOE/M/F/Vet/Disabled

Case Manager, Safe Options Support (SOS), Staten Island

Join Breaking Ground and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Breaking Ground

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Housing Advocate

Clinical Coordinator, Safe Options Support Staten Island

Case Manager, Safe Options Support (SOS), Staten Island