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Bright Light Medical Imaging

<div>Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals don&rsquo;t just work&mdash;they belong. We foster a supportive, team-driven culture that feels like family, where every member is valued, respected, and empowered to grow. With cutting-edge technology, opportunities for advancement, and a workplace built on integrity and compassion, our team loves coming to work each day. Employees here aren&rsquo;t just colleagues; they&rsquo;re part of something bigger&mdash;a community that truly cares. If you&rsquo;re looking for a career where your skills are valued, your contributions matter, and you feel at home, Bright Light is the place for you. 
WHAT WE ARE LOOKING FOR: 
Location: Onsite Arlington Heights, IL 
Schedule: Monday&ndash;Friday 
Hours: Vary between 3:30 PM &ndash; 9:30 PM 
WHAT A TYPICAL DAY LOOKS LIKE: 
<ul>
<li>
Greet patients professionally and courteously, both in person and on the phone</li>
<li>Answering, screening and directing incoming calls as necessary
</li><li>Assist patients with check in forms, maintain accurate patient records and collect and process applicable payments</li>
<li>Perform clerical account processing while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule</li>
<li>Scheduling and confirming of clinical appointments utilizing our medical records platform, Medics Premier</li>
<li>Ensure orders are correctly scheduled; name, exam type, referring provider, authorization request 
</li>
<li>Assists with administrative support in collaborating with internal departmental teams</li>
<li>Notify technologist of appointment arrivals, assist with patient flow</li>
<li>Comprehension of standard insurance protocols for referrals, authorizations, co-payments, deductibles 
</li>
<li>Obtain authorization for scheduled services, providing any required clinical documents if needed, notification made if financial clearance is not achieved in advance of appointed date 
</li>
<li>Perform all other duties as assigned</li>
<li>Ability to alternate between prolonged periods sitting, frequent standing, lifting, reaching, stooping. Must be able to lift up to 15 lbs</li></ul> 


QUALITIES YOU SHOULD POSSESS: 
 
<ul><li>Professional, positive customer focused attitude</li>
<li>Solid, concise verbal communication skills</li>
<li>Exhibits composure in busy, fast paced environment</li>
<li>Organized, with great attention to detail</li>
<li>Flexibility to adapt to change quickly; schedule disruptions, cancelled appointments</li>
<li>Ability to be resourceful and take initiative when issues arise</li>
<li>Multitasking and time management skills, with ability to prioritize tasks</li></ul> 


EDUCATION, EXPERIENCE &amp; REQUIREMENTS: 
<ul><li>High School Diploma or GED Certificate</li>
<li>Relevant prior experience favored working in medical/office setting</li>
<li>Prior data entry/word processing experience</li>
<li>Medical terminology knowledge is a plus</li></ul> 


BENEFITS &amp; PERKS: 
<ul>
<li>
Competitive pay and growth opportunities</li>
<li>Paid on-site training</li>
<li>401(k) with company match, when eligible
</li><li>Paid time off 
</li>
<li>Quarterly appreciation breakfast/Lunch</li></ul></div>

Patient Relations Specialist (Part-time)

<div>At Bright Light, we are an established and well respected multi-location Diagnostic Imaging Center, specializing in absolute optimal patient care. Our facilities offer advanced, hospital-level technology without the high end hospital costs. Our patients appreciate our comfortable, welcoming atmosphere with our added personal touch approach to healthcare. Our mission is to provide compassionate, excellent care every day and to foster a positive presence in our surrounding communities. We cultivate a dynamic work environment that inspires our employees to learn, thrive and grow within. Our dedicated pursuit in employing ambitiously skilled team members is what continues to successfully propel Bright Light forward! 
WHAT WE ARE LOOKING FOR: 
Patient Relations Specialist, Full-time

Location: On-site Arlington Heights

Days/Hours: Monday- Friday, hours vary between 6:30 am - 4:30 pm 
WHAT A TYPICAL DAY LOOKS LIKE: 
<ul>
<li>
Greet patients professionally and courteously, both in person and on the phone</li>
<li>Answering, screening and directing incoming calls as necessary
</li><li>Assist patients with check in forms, maintain accurate patient records and collect and process applicable payments</li>
<li>Perform clerical account processing while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule</li>
<li>Scheduling and confirming of clinical appointments utilizing our medical records platform, Medics Premier</li>
<li>Ensure orders are correctly scheduled; name, exam type, referring provider, authorization request 
</li>
<li>Assists with administrative support in collaborating with internal departmental teams</li>
<li>Notify technologist of appointment arrivals, assist with patient flow</li>
<li>Comprehension of standard insurance protocols for referrals, authorizations, co-payments, deductibles 
</li>
<li>Obtain authorization for scheduled services, providing any required clinical documents if needed, notification made if financial clearance is not achieved in advance of appointed date 
</li>
<li>Perform all other duties as assigned</li>
<li>Ability to alternate between prolonged periods sitting, frequent standing, lifting, reaching, stooping. Must be able to lift up to 15 lbs</li></ul> 


QUALITIES YOU SHOULD POSSESS: 
 
<ul><li>Professional, positive customer focused attitude</li>
<li>Solid, concise verbal communication skills</li>
<li>Exhibits composure in busy, fast paced environment</li>
<li>Organized, with great attention to detail</li>
<li>Flexibility to adapt to change quickly; schedule disruptions, cancelled appointments</li>
<li>Ability to be resourceful and take initiative when issues arise</li>
<li>Multitasking and time management skills, with ability to prioritize tasks</li></ul> 


EDUCATION, EXPERIENCE &amp; REQUIREMENTS: 
<ul><li>High School Diploma or GED Certificate</li>
<li>Relevant prior experience favored working in medical/office setting</li>
<li>Prior data entry/word processing experience</li>
<li>Medical terminology knowledge is a plus</li></ul> 


BENEFITS &amp; PERKS: 
<ul>
<li>
Competitive pay and growth opportunities</li>
<li>Paid on-site training</li>
<li>401(k) with company match, when eligible</li>
<li>Multiple private health insurance options
</li><li>Paid time off plus designated holidays 
</li>
<li>Annual uniform allowance</li>
<li>Quarterly appreciation breakfast/Lunch</li></ul></div>

Patient Relations Specialist, Full-time

<div>Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals don&rsquo;t just work&mdash;they belong. We foster a supportive, team-driven culture that feels like family, where every member is valued, respected, and empowered to grow. With cutting-edge technology, opportunities for advancement, and a workplace built on integrity and compassion, our team loves coming to work each day. Employees here aren&rsquo;t just colleagues; they&rsquo;re part of something bigger&mdash;a community that truly cares. If you&rsquo;re looking for a career where your skills are valued, your contributions matter, and you feel at home, Bright Light is the place for you. 
WHAT WE ARE LOOKING FOR:

Administrative Specialist ( Full-time)

Location: Onsite Arlington Heights

Days/Hours: Monday - Friday, 9:30 am - 6:00 pm 
 
WHAT A TYPICAL DAY LOOKS LIKE:
<ul>
<li>Greet patients professionally and courteously, both in person and on the phone</li>
<li>Perform clerical and administrative duties while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule</li>
<li>Schedules meetings, coordinating location and attendees</li>
<li>Assist with project work/account management</li>
<li>Gather, log and organize phone data and statistics from inbound call center team members</li>
<li>Backup to other departmental functions; patient scheduling, order processing, schedule coordination, email/chat communications</li>
<li>Track, maintain and order facility supplies as needed</li>
<li>Schedule and coordinate food for office breakfast and lunches
</li><li>Support management team with all other assigned tasks</li>
<li>Perform all other duties as assigned</li></ul> 


QUALITIES YOU SHOULD POSSESS:
<ul><li>Solid, concise verbal and written communication skills</li>
<li>Exhibits composure in busy, fast paced environment</li>
<li>Possess exceptional typing skills with speed and accuracy</li>
<li>Organized, with high level of coordination for multiple tasks
</li><li>Work effectively with cross-function teams to achieve shared objectives</li>
<li>Adaptable to adjustments in project requirements and unexpected changes 
</li>
<li>Flexibility to adapt quickly to any disruptions or changes in the day</li>
<li>Ability to be resourceful and take initiative making independent decisions when issues arise</li>
<li>Multitasking and time management skills, with ability to prioritize tasks</li></ul> 


EDUCATION, EXPERIENCE &amp; REQUIREMENTS:
<ul><li>Associates degree (or equivalent) in relevant field, preferred</li>
<li>Proven success in business setting, working with all levels of management 
</li>
<li>Relevant prior experience favored working in medical/office setting</li>
<li>Prior data entry/word processing experience</li>
<li>Proficiency in Microsoft Office Suites (emphasis on Word, Excel)</li></ul> 


BENEFITS &amp; PERKS:
<ul>
<li>Competitive pay and growth opportunities</li>
<li>Paid on-site training</li>
<li>401(k) with company match, when eligible</li>
<li>Multiple private health insurance options
</li><li>Paid time off plus designated holidays 
</li>
<li>Annual uniform allowance</li>
<li>Quarterly appreciation breakfast/Lunch</li></ul></div>

Administrative Specialist ( Full-time)

Join Bright Light Medical Imaging and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Bright Light Medical Imaging

About Company

Patient Relations Specialist (Part-time)

Patient Relations Specialist, Full-time

Administrative Specialist ( Full-time)