Qureos Mentor

BriteLift

Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support, assisting clients with inquiries, and ensuring a positive experience through effective communication. This role requires strong multitasking abilities, proficiency in data entry, and a commitment to delivering high-quality service.Duties<ul><li>Respond promptly to customer inquiries via phone, email, and chat, ensuring high levels of customer satisfaction.</li><li>Provide accurate information regarding products and services, addressing any concerns or complaints effectively.</li><li>Assist customers with order processing, returns, and exchanges while maintaining detailed records of interactions.</li><li>Conduct outbound calls to follow up on customer feedback and ensure service satisfaction.</li><li>Perform data entry tasks accurately and efficiently using Microsoft Office applications.</li><li>Maintain a thorough understanding of company policies and procedures to provide informed client services.</li><li>Utilize analysis skills to identify trends in customer feedback and suggest improvements to enhance service delivery.</li><li>Handle cash transactions with precision when required, ensuring compliance with cash handling procedures.</li></ul>Experience<ul><li>Previous experience in a call center environment or customer service role is preferred.</li><li>Bilingual or multilingual capabilities are a plus, particularly in English and other languages.</li><li>Strong communication skills with a focus on phone etiquette and active listening.</li><li>Proficiency in Microsoft Office Suite and general computer skills are essential.</li><li>Experience in sales or client services is advantageous but not mandatory.</li><li>Ability to type efficiently while engaging with customers is required. Join our team and contribute to creating an outstanding customer experience!</li></ul>Job Type: Part-timePay: From $18.00 per hourExpected hours: 35 per weekBenefits:<ul><li>On-the-job training</li><li>Paid time off</li><li>Professional development assistance</li></ul>Work Location: In person

Customer Service Representative

Join BriteLift and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

BriteLift

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Customer Service Representative