Qureos Mentor

Broadridge

<div><div>At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you&rsquo;re passionate about developing your career, while helping others along the way, come join the Broadridge team.</div><div></div><div>
Broadridge is hiring! We&rsquo;re seeking a Training and Enablement Lead to support the transformation and ongoing development of the Client Relations organization. This position serves as a key enablement partner across a department of 100+ associates and is responsible for designing, developing, coordinating, and delivering impactful training programs that drive operational excellence, system adoption, and service consistency. You will work closely with functional leaders, technical writers, subject matter experts, and department directors. You will build scalable learning solutions that promote accountability, standardization, and performance improvement. The training initiatives will support ServiceNow (including CSM, Administration, Configuration, and AI capabilities), departmental processes and procedures, and core internal systems such as InFact, IPW, MSR, Customer Center, and related tools.</div><div></div><div>
The ideal candidate is collaborative, technically savvy, organized, and comfortable operating in a dynamic, evolving environment. Strong facilitation skills, executive-level communication, and the ability to build trusted relationships are essential. Travel is required to support in-person training and stakeholder engagement.</div><div></div><div>
Responsibilities</div><ul><li><div>
Strategic Training &amp; Enablement: Align training initiatives with organizational priorities and transformation goals to support operational consistency, system adoption, and service excellence.</div></li><li><div>
Training Needs Assessment &amp; Planning: Identify skill gaps and readiness levels across functional areas and translate business objectives into structured learning plans with measurable outcomes.</div></li><li><div>
Program Design &amp; Content Development: Develop scalable learning solutions including instructor-led sessions, e-learning modules, job aids, process documentation, and system walkthroughs in partnership with subject matter experts.</div></li><li><div>
Systems &amp; Process Adoption: Promote effective utilization of ServiceNow and other departmental platforms by delivering training on system functionality, workflow standards, best practices, and emerging AI capabilities.</div></li><li><div>
Facilitation &amp; Stakeholder Engagement: Lead engaging virtual and in-person training sessions and onboarding programs for associates and leaders across varying functional roles and technical skill levels, reinforcing accountability and a culture of continuous improvement</div></li><li><div>
Program Coordination &amp; Measurement: Manage training logistics, communications, and documentation, and evaluate effectiveness through feedback and performance metrics to continuously improve impact.</div></li><li><div>
Supporting change management initiatives tied to the evolving service model.</div></li></ul><ul><li><div>
Reinforcing standardized processes and operational best practices.</div></li><li><div>
Contributing to onboarding and role-based development programs.</div></li><li><div>
Partnering with technical writing and process improvement teams to maintain internal knowledge resources.</div></li><li><div>
Identifying opportunities to leverage AI and automation in learning delivery.</div></li><li><div>
Supporting additional enablement initiatives as directed by leadership.</div></li></ul><div></div><div>
Qualifications</div><ul><li><div>
3+ years of experience in training and development, instructional design, or learning program coordination required.</div></li><li><div>
Experience supporting system implementations, digital transformation initiatives, or cross-functional operational teams preferred.</div></li><li><div>
Technical aptitude with the ability to quickly learn new platforms; ServiceNow familiarity preferred.</div></li><li><div>
Experience with e-learning (Workday, etc.) authoring tools and training analytics preferred.</div></li><li><div>
Exceptional written and verbal communication skills.</div></li></ul><ul><li><div>
Strong presentation and facilitation skills across varied audiences.</div></li><li><div>
Strong organizational and project management skills.</div></li><li><div>
Professional, responsive, and relationship oriented.</div></li><li><div>
Willingness and ability to travel as required.</div></li></ul><div></div><div>
Compensation Range: The salary range for this position is between $90,000 - $100,000. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.</div><div>
Bonus Eligibility: Bonus Eligible</div><div>
Benefits Information: Please visit www.broadridgebenefits.com for information on our comprehensive benefit offerings. for this role.</div><div>
All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable. Apply by clicking the application link and submitting your information. The deadline to apply for this role is 6/1/26.</div><div></div><div>
#LI-PP1</div><div></div><div>
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company&mdash;and ultimately a community&mdash;that recognizes and celebrates everyone&rsquo;s unique perspective.</div><div></div><div>
Use of AI in Hiring</div><div>
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.</div><div></div><div>
US applicants: Click <div>here</div> to view the EEOC &quot;Know Your Rights&quot; poster.</div><div></div><div><i>
Disability Assistance</i></div><div>
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.</div><div></div><div>
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to <div>BRcareers@broadridge.com</div>.</div></div>

Training & Enablement Lead

<div><div>At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you&rsquo;re passionate about developing your career, while helping others along the way, come join the Broadridge team.</div><div></div><div>
Broadridge is Growing! We are seeking a hardworking and motivated Scrum Master to join our growing team on contract basis in a remote capacity. Do you have a strong Scrum Master background and a proven track record of collaborating effectively with multiple teams to deliver outstanding results? We would love for you to help us in facilitating the improvement of productivity and join our team. We'd love to hear from you!</div><div></div><div>
Work Mode: We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you&rsquo;ll be coming into our Edgewood office 2 days a week and given the flexibility to work remotely the rest of the time.</div><div></div><div>
Responsibilities include:</div><ul><li>
Ensure the successful completion of assigned projects and programs through effective facilitation and leadership</li><li>
Guide and coach the team and organization to follow Agile/Scrum practices</li><li>
Guide and coach the team to become self-organized</li><li>
Help the team assess their &lsquo;Scrum Maturity&rsquo; and higher levels of maturity</li><li>
Improve transparency within and outside of the team</li><li>
Track and report status through consistent, standardized dashboards and metric reporting</li><li>
Remove blockers and impediments</li><li>
Build a safe and trusting environment where conflicts can be managed in a healthy way without fear of blame</li><li>
Be responsible for supporting and coaching the Product Owner and key stakeholders on Agile/Scrum practice</li></ul><div></div><div>
Qualifications</div><ul><li>
Bachelor&rsquo;s degree</li><li>
5+ years of project management experience; managing complex projects or multiple projects combined into a program with demonstrated success</li><li>
Experienced in a Scrum Master role for at least three years for a software development team</li><li>
Knowledge of Agile approaches &ndash; Kanban, Scrum, XP, etc.</li><li>
Knowledge and experience with Agile techniques &ndash; Automated Testing, User Stories, TDD, Continuous Integration, Testing, Pairing, Agile Games, etc.</li><li>
PMP or Scrum certification a Plus</li><li>
Good skills and knowledge of facilitation, continuous improvement, empowerment, transparency and servant leadership</li><li>
Strong communication and presentation skills</li><li>
Proven track record for delivering results</li></ul><div><i>
Hourly range $50-65/hr</i></div><div><i>
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.</i></div><div>
#LI-MR1</div><div>
#LI-Hybrid</div><div></div><div>
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company&mdash;and ultimately a community&mdash;that recognizes and celebrates everyone&rsquo;s unique perspective.</div><div></div><div>
Use of AI in Hiring</div><div>
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.</div><div></div><div>
US applicants: Click <div>here</div> to view the EEOC &quot;Know Your Rights&quot; poster.</div><div></div><div><i>
Disability Assistance</i></div><div>
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.</div><div></div><div>
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to <div>BRcareers@broadridge.com</div>.</div></div>

Scrum Master (Contract) Hybrid - Flexible Options

<div><div>At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you&rsquo;re passionate about developing your career, while helping others along the way, come join the Broadridge team.</div><div></div><div>
Required Technical Skills</div><ul><li><div>
Bachelor&rsquo;s degree in computer science, Information Security, or a related discipline, or an equivalent combination of education, technical training, and work experience.</div></li><li><div>
3&ndash;5 years of progressive experience in Vendor/ Third-Party Risk Management and/or Information Security Risk Assessments.</div></li><li><div>
Demonstrated experience with Information Security Risk Assessments, Information Security auditing, controls verification, and Vendor / Third-Party Risk Management (TPRM).</div></li><li><div>
Strong understanding of third-party cyber security risk assessment methodologies, including inherent risk evaluation, residual risk analysis, control validation, and issue identification.</div></li><li><div>
Experience with risk analysis, risk matrix preparation, and control compliance validation.</div></li><li><div>
Familiarity with common compliance standards and frameworks such as SOX, SOC 2, PCI-DSS, GDPR, ISO 27001, HIPAA, and similar industry frameworks.</div></li><li><div>
Experience using and/or administering a Risk Management or GRC platform/tool.</div></li><li><div>
Ability to review assessment outputs for quality, accuracy, consistency, and alignment to internal standards and risk appetite.</div></li><li><div>
Strong understanding of vendor risk management principles, with the ability to clearly articulate concepts and guide others toward improved outcomes.</div></li><li><div>
Demonstrated flexibility to support a global operating model, including coverage across international time zones and rotational shifts if required.</div></li></ul><div></div><div>
Soft Skills</div><ul><li><div>
Excellent written and verbal communication skills in English.</div></li><li><div>
Strong analytical and critical thinking skills with attention to detail.</div></li><li><div>
Ability to manage multiple priorities, work independently, and meet or exceed deadlines.</div></li><li><div>
Strong stakeholder management and collaboration skills across internal teams and external partners.</div></li><li><div>
Ability to adapt to changing technology environments, business needs, and regulatory expectations.</div></li><li><div>
Proven ability to provide constructive QA feedback and influence process improvements.</div></li></ul><div></div><div>
Good to Have</div><ul><li><div>
Experience in a regulated industry such as financial services, pharmaceuticals, healthcare, or similar.</div></li><li><div>
Relevant certifications such as ISO 27001, CRISC, CCSK, CISA, CTPRP (Certified Third-Party Risk Professional), or similar.</div></li><li><div>
Technical knowledge to understand detailed issues related to cyber security, business continuity, resilience, privacy, and overall IT risk.</div></li><li><div>
Experience supporting program governance, metrics, reporting, or strategic transformation initiatives within a TPRM or Information Security function.</div></li><li><div>
Experience overseeing or validating work performed by external assessment vendors or managed service providers.</div></li></ul><div></div><div>
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company&mdash;and ultimately a community&mdash;that recognizes and celebrates everyone&rsquo;s unique perspective.</div><div></div><div>
Use of AI in Hiring</div><div>
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.</div></div><div></div>

Senior Member Technical

<div><div>At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you&rsquo;re passionate about developing your career, while helping others along the way, come join the Broadridge team.</div><div></div><div>
Broadridge is hiring! We&rsquo;re seeking an Operations Associate to join our stellar team. In this role, you will have the opportunity to support our high-profile clients by delivering exceptional service and operational support for Alternative Investment transactions</div><div>
Responsibilities:</div><ul><li><div>
Provide phone support to high profile Financial Advisors and their support staff regarding Alternative Investment transactions, including subscriptions, transfers, redemptions, and document revisions/amendments.</div></li><li><div>
 Field and document anywhere from 30-50 phone calls per day on the Morgan Stanley Service Network via Genesys phone routing system</div></li><li><div>
 Maintain detailed call log documentation utilizing Salesforce CRM software.</div></li><li><div>
 Partner with various teams within Morgan Stanley Client Solutions &amp; Investment Solutions organizations such as Reg D, Transactional Processing, Product Management, Product Development, Platform Solutions, etc. on processing requests</div></li><li><div>
Engage in Ad Hoc projects that supports various Alternative Investment Operations teams.</div></li><li><div>
Provide World Class Service to Financial Advisors and their support staff.</div></li><li><div>
 Participate in continuous educational training sessions to maintain knowledge of Alternative Investment products and systems.</div></li><li><div>
Follow professional telephone etiquette on all calls and handle interactions in a professional manner to maintain caller satisfaction.</div></li><li><div>
Ensure high service quality during interactions on inbound/outbound calls.</div></li><li><div>
Adhere to required schedule adjustments across the day.</div></li><li><div>
Ability to work efficiently and effectively in a hybrid environment (in-person &amp; remote).</div></li></ul><div></div><div>
Qualifications</div><ul><li><div>
0-3 years of relevant experience</div></li><li><div>
Ability to handle time effectively and clearly prioritize tasks</div></li><li><div>
A self-starter with experience utilizing the Microsoft Office tools</div></li><li><div>
Ability to stay calm and logically work through problems/issues as they arise, often under tight deadlines</div></li><li><div>
Customer service oriented, able to handle multiple tasks at a time</div></li></ul><div></div><div>
Compensation Range: The salary range for this position is between $23/hr to $25/hr. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.</div><div>
Bonus Eligibility: Bonus Eligible</div><div>
Benefits Information: Please visit <div>www.broadridgebenefits.com</div> for more information on our comprehensive benefit offerings</div><div>
#LI-PP1</div><div></div><div>
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company&mdash;and ultimately a community&mdash;that recognizes and celebrates everyone&rsquo;s unique perspective.</div><div></div><div>
Use of AI in Hiring</div><div>
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.</div><div></div><div>
US applicants: Click <div>here</div> to view the EEOC &quot;Know Your Rights&quot; poster.</div><div></div><div><i>
Disability Assistance</i></div><div>
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.</div><div></div><div>
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to <div>BRcareers@broadridge.com</div>.</div></div>

Operations Associate

Join Broadridge and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Broadridge

About Company

Training & Enablement Lead

Scrum Master (Contract) Hybrid - Flexible Options

Senior Member Technical

Operations Associate