Qureos Mentor

BSH Ev Aletleri Türkiye

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 Tomorrow is our home.
 
 
 
 
 
 Find out how easily you can achieve this at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau, and Neff as well as our local brands, our focus truly is on innovation. And that doesn&rsquo;t just apply to our products and services but also drives the way in which we cooperate, exchange ideas, and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.
 
 
 
 
 
 
 Your Responsibilities
 
 
 
 You think it is time for something different? Then you are at the right place! You will work in an exciting, international environment and contribute personally to the company&rsquo;s success. Expect exciting projects and versatile tasks, such as;
 
 
 
 
 
 /Setting Customer Service Marketing strategy and preparing roadmap
 
 
 /Setting market strategies for product portfolio, incl. product segmentation, configuration, competitor knowledge, marketing requirements, product presentation, pricing, and sales strategies
 
 
 /Maximizing revenue, profit and customer satisfaction by managing product portfolio and optimizing sales channel
 
 
 /Developing of B2C, B2E marketing concepts and campaigns
 
 
 /Managing online and offline marketing activies
 
 
 
 
 
 
 Your Profile
 
 
 
 / Bachelors Degree in relevant engineering or social science ,
 
 
 / Leadership experience preferably in product management, sales and marketing,
 
 
 / Proven track record of customer service sales strategy and product portfolios for services,
 
 
 / Strong leadership, organizational and communication skills,
 
 
 / Business level English, advanced level MS Office applications.
 
 
 
 
 
 
 Your Benefits
 
 
 
 / Flexible working hours schemes and diverse career opportunities
 
 
 / Individual development programs and international perspectives
 
 
 / Modern healthcare services
 
 
 
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Head of Service Marketing

<div>
 
 Tomorrow is our home.
 
 
 
 
 
 Find out how easily you can achieve this at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau, and Neff as well as our local brands, our focus truly is on innovation. And that doesn&rsquo;t just apply to our products and services but also drives the way in which we cooperate, exchange ideas, and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.
 
 
 
 
 
 
 Your Responsibilities
 
 
 
 /Lead the end-to-end customer experience strategy, ensuring satisfaction and loyalty across all touchpoints.
 
 
 /Continuously improve contact center processes, enhancing operational efficiency and service excellence.
 
 
 /Act as a trusted leader during critical moments, protecting and strengthening brand reputation.
 
 
 /Ensure compliance with consumer law and related regulations, building preventive risk management systems.
 
 
 /Inspire, develop, and lead high-performing teams with a customer-centric and results-driven culture.
 
 
 
 
 
 
 Your Profile
 
 
 
 /University degree in a relevant field, with at least 7 years of experience in customer relations/contact center management in the home appliances sector.
 
 
 /Proven track record in customer experience, service operations, and people leadership.
 
 
 /Strong knowledge of consumer law and ability to integrate compliance into operations.
 
 
 /Strategic thinker with excellent problem-solving and decision-making skills.
 
 
 /Advanced English proficiency, with outstanding communication and representation skills.
 
 
 
 
 
 
 Your Benefits
 
 
 
 / Flexible working hours schemes and diverse career opportunities
 
 
 / Individual development programs and international perspectives
 
 
 / Modern healthcare services
 
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Customer Relationship Department Manager

<div>
 
 &ldquo;Tomorrow is our home."
 
 
 
 
 
 Find out how easily you can achieve this at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau, and Neff as well as our local brands, our focus truly is on innovation. And that doesn&rsquo;t just apply to our products and services but also drives the way in which we cooperate, exchange ideas, and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.
 
 
 
 
 
 
 Your Responsibilities
 
 
 
 You think it is time for something different? Then you are at the right place! You will work in an exciting, international environment and contribute personally to the company&rsquo;s success. Expect exciting projects and versatile tasks, such as;
 
 
 
 
 
 / Provide strategic guidance and steering to local markets on website, eCommerce, and search (SEO/SEA) activities.
 
 
 / Translate global frameworks into regional playbooks, KPIs, and action plans.
 
 
 / Act as a sparring partner for local teams, supporting them with performance reviews, insights, and best practices.
 
 
 / Ensure that website UX, SEO optimization, and content activation to drive consumer engagement and conversion.
 
 
 / Consolidate market performance data, extract insights, and channel feedback into global entrepreneurial units for continuous improvement.
 
 
 / Build digital maturity across markets by leading capability-building initiatives and sharing benchmarks and success models.
 
 
 / Drive integration of website, eCommerce, and performance marketing activities into the full consumer journey (Awareness&ndash;Consideration&ndash;Purchase)
 
 
 
 
 
 
 Your Profile
 
 
 
 / Minimum of 5+ years of experience in website management, eCommerce, SEO/SEA, or performance marketing, ideally in a multi-market or international environment.
 
 
 / Proven ability to act as a strategic enabler and advisor, guiding without direct authority.
 
 
 / Strong knowledge of website CMS, digital analytics, SEO/SEA platforms, and eCommerce ecosystems.
 
 
 / Experienced in performance steering and KPI frameworks, linking digital marketing input to business outcomes.
 
 
 / Skilled in stakeholder management, working effectively across global, regional, and local teams.
 
 
 / A mindset combined with a consumer-centric and commercially driven approach.
 
 
 / Strong communication skills and cultural agility to work across diverse markets.
 
 
 
 
 
 
 Your Benefits
 
 
 
 / Flexible working hours schemes and diverse career opportunities
 
 
 / Individual development programs and international perspectives
 
 
 / Modern healthcare services
 
 
 
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Website, eCommerce & Search Strategist

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 You think it is time for something different? Then you are at the right place ! You will be working in an exciting, international environment where you can directly contribute to the success of our Regional Customer Service organization and company&rsquo;s success. Expect exciting projects and versatile tasks, such as
 
 
 
 
 
 / Support the preparation and implementation of Customer Service Marketing strategies and the regional roadmap
 
 
 / Plan, execute, and adapt online and offline marketing campaigns in line with the strategy to increase service product sales
 
 
 / Develop and implement creative marketing ideas to increase visibility and profitability of our service offerings
 
 
 / Manage Customer Service Corporate Identity (CI) and Corporate Design (CD) projects across the region
 
 
 / Coordinate website content and social media communications to ensure a consistent, relevant, and engaging presence across digital channels
 
 
 / Lead service marketing communication operations in the region: localize global content, implement campaigns, and drive knowledge transfer
 
 
 
 
 
 
 Your Profile
 
 
 
 / Bachelor&rsquo;s degree in Marketing, Business Administration, Engineering, or a relevant field
 
 
 / Proficient in English and Russian (both written and spoken)
 
 
 / 3&ndash;4 years of hands-on marketing experience (including campaign management, digital tools, market research, and content creation)
 
 
 / Strong communication, negotiation, and stakeholder management skills
 
 
 / Creative thinker with a proactive and collaborative approach
 
 
 / Passionate about marketing and customer service, with an entrepreneurial mindset
 
 
 
 
 
 
 Your Benefits
 
 
 
 / Flexible working hours schemes and diverse career opportunities
 
 
 / Individual development programs and international perspectives
 
 
 / Modern healthcare services
 
</div>

Customer Service Marketing Communication Executive

Join BSH Ev Aletleri Türkiye and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

BSH Ev Aletleri Türkiye

ABOUT_COMPANY

Head of Service Marketing

Customer Relationship Department Manager

Website, eCommerce & Search Strategist

Customer Service Marketing Communication Executive